Stopped by the Arrowhead London Gold in order to have some jewelry pieces evaluated for insurance purposed. Mary Jo was extremely helpful (as she always is). Took photos of the pieces and let me know the appraisals will be ready next week. 4/19/18Read More
Been to London Gold on 3 occasions in the past year. Every time I have had excellent service whether for ring cleaning, repairs, or make a purchase, always great. Their jewelry is beautiful and top quality. I definitely would, and have, recommended London Gold. 4/19/18Read More
I had a great experience working with Chris. He was very knowledgeable and professional. He was able to understand what I wanted and what I did not want. He was patient and helped me find the perfect setting I was looking for. He did not try to up sell me ...or pressure me into buying. I am looking forward to working with him again! Thanks again Chris! 4/19/18Read More
I had such an amazing experience with this establishment. I was in the market for diamonds and while calling around I spoke with Shannon from London gold...she immediately pulled some stones for us to come in and look at. We came In that next day, and was happy to see ...how professional honest, and knowledgeable she was...and Not to mention their prices were the lowest we could find anywhere! We were able to pick out a stone and purchase that day. They also repaired a setting that we had, and I am happy to say the result was not only quick but even better then I could have imagined...London Gold and specifically Shannon will be my jeweler as long as I’m living In the valley. 4/13/18
I took an old ring in that had cracked from my husband wearing it for so many years. When I went to pick it up I was amazed! Not only was the quality of the work superb but that old ring looked new again! Thanks to Mary Jo, (who, by ...the way, makes awesome chocolate chip cookies that she fills the air of the store with that wonderful aroma) and the talented staff that repaired my husband's ring and gave it new life! My husband was so thrilled with the work it was like giving him that ring for the first time! 4/14/18Read More
Since moving here in 2003 we have been using London Gold for all repairs to our watch battery replacements, repairs, resizing and cleaning of our wedding sets and an appraisal for both of our wedding rings. Every time we come in slightly rumpled from running errands all day (we live ...live in Maricopa) so we have to plan our days carefully for the only two days off we have together. Our appearance makes no difference to the wonderful staff, they treated us like we were the only people in the whole store. We were well taken care of in a quick and timely manner, taking care to give us options when she showed us the thinning of a prong (the reason for our visit was to have a different broken prong repaired) and let us choose whether to replace the mount or “chance it” by doing nothing. Peace of mind is worth every penny! 4/13/18Read More
Mary Jo helped us pick out my engagement ring 5 years ago. She was so knowledgeable and patient. I bring my ring in every 6 months for routine checks / cleaning and everyone there is so nice and very helpful. I recommend London Gold to all of my friends and ...family! 4/7/18Read More
Thank you Mary Jo for all your help, courtesy, and kindness shown both Jim and me for over six plus years. Mary Jo knows what I like, enjoy wearing, as well as, what makes me feel good. I consider her a friend and know she is telling me the truth ...instead of just wanting to make a sale. I also appreciate how she handles herself with friends who we refer to London Gold when they are looking for a special gift. This also goes for the personable customer service she gives to my immediate family. She is a superb employee of London gold .. Thank you Mary Jo for all your kindness. 4/7/18
I arrived at the store with my 1 year old to get my wedding bands sized. I was helped by Mary Jo, she was very patient and understanding. She went above and beyond to meet my needs and was very friendly about my little one running around. Thank you for ...the great price on the ring and the helpfulness in getting it sized! 4/6/18Read More
I have been purchasing jewelry from London Gold for many years, and fortunately for me, my husband has also made London Gold his jeweler of choice when shopping for my birthday gifts. Yesterday I stopped in and was helped by Angelica Tirado. Angela was friendly, knowledgeable and delivered the 5 ...5 star service I am used to when I visit London Gold. Thank you!! 4/4/18Read More
Big thanks to Laine at London Gold in Chandler for her expertise in helping me choose the diamonds for my wedding band five years ago and the diamond stud earrings I picked up today. She listened to what I wanted and searched London Gold's inventory to give me choices and ...find the perfect stones. I wouldn't buy fine jewelry anywhere else. 3/2/18Read More
I have been purchasing items from London Gold for many years, but I have never dealt with a personal jewelry person like Mary Jo. I feel like she works for me alone. I live the personalized service I receive from her. No matter what I need to purchase or get ...repaired, she is my creative genius. Thank you, Mary Jo, for all you do. 3/31/18
My Mother died about a year ago. I’ve been carrying her wedding ring in my work bag.... my thought was to design a more contemporary ring for me with her wedding ring but couldn’t bring myself to getting it done. When I was in the area having lunch with clients ...clients I used to see people walking in and out of London Gold. I had never done business with London Gold, I have a personal jeweler in the area...... I had found a design online for my mother’s wedding ring and went into London Gold for another purpose. Carrie Ann was my sales person, she was so knowledgeable, very caring, and spent a lot of time with me. I decided to pull out my mom’s wedding ring and showed Carrie Ann the design I had in mind and after much discussion I told her that I had to use all diamonds not just the center stone, very sentimental to me. Carrie Ann brought out Robert Walmsley who did the work and we duscussed a plan to make it work. My ring is perfect, it’s so beautiful! These people are AMAZING, I could not be more happy! I am so grateful beyond words. Thank you both so very much and London Gold! 3/28/18
From the moment we walked in we were treated more like friends than customers. We redesigned my wedding ring with the help from Mary Jo and Edwin. We never felt pressured or rushed throughout the process. My ring is beautiful and it exceeded my expectations. I cried when I had ...to leave my old ring and I cried when I saw my new ring. Mary Jo was a pleasure to work with and so understanding of my feelings. Thank you again Mary Jo, Edwin and Mark.
London Gold is simply the best!!!Read More
This place is seriously amazing. Everyone is so friendly and helpful. They truly care about finding exactly what you are looking for and are not pushy at all. Plus their prices are so much cheaper then everyone else's. Jamie helped us out and even set my ring the next day ...because of a family emergency. Jamie was so patient, friendly, and made us feel comfortable. I will never buy another piece of jewelry anywhere else. Thank you London Gold Team! 3/10/18Read More
Mark was awesome! He made the buying and decision process very easy! I’d recommend him to anyone. 3/8/18Read More
- Dillon Hedges
Everyone was so helpful! I was a little lost and didn’t know what to expect but London Gold made me feel like I was in good hands. They took the time to teach me about the different grading scales for diamonds and even helped me pick the perfect one. Thank ...you all so much! 3/8/18
Carrie was both pleasant and extremely helpful. We we’re shopping for a $500 pendant for my daughter but Carrie treated us as if we were chasing a $10,000 diamond. Very impressive and appreciated! 3/7/18Read More
Friendly environment. Knowledgeable sales reps who are not pushy. Prices are competitive and all GIA certified. I did a ton of research sourcing costs of engagement rings and visited many big box outlets before coming into London Gold. They were honest and up front about everything. I will be back ...back for purchases in the future. 3/5/18Read More
They are very customer service oriented and knowledge. Bill assisted me and was exceedingly helpful in picking the perfect replacement center stone for a ring. Highly recommend checking them out. 3/3/18Read More
Had a GREAT experience at London Gold in Peoria! Angelica was amazing, she took the time to really understand what I was looking for in an engagement ring and helped me choose a beautiful piece that fit my budget. My fiance loved it! I couldn't have done it without Angelica ...and London Gold. I will definitely be back for other jewelry purchases. 2/24/18
London Gold offers beautiful genuine & excellent quality selections of jewelry for men & women. The staff is very knowledgeable offering advice and very fair and honest pricing. I plan to always buy family jewelry only from London Gold because I know I can trust them. 2/20/18Read More
Walked into London Gold without any knowledge or experience with diamond and engagement rings. Bill and Laine treated me very well. There was no pressure to leave the store with a ring. They invested time into helping me learn about diamond grades and pricing. Wonderful experience and a week later ...I put in my order for a customer ring and am now happily engaged! 2/19/18Read More
London Gold is the best Jewelry store we've come across, ever. The quality and diversity of its products is only surpassed by the knowledgeable and attentive staff, whose only goal seems to be their desire for happy customers. You've succeeded. Our annual trip to Scottsdale is not complete without a ...trip to London Gold. Hats off again this year and especially to Carrie Ann Waltman, sales person par excellence! 2/15/18Read More
I came in to have a diamond ring we purchased at London Gold 19 years ago appraised. We were met by Carrie who gave us excellent service and provided an accurate appraisal as we sought. We are happy LG customers! 2/14/18Read More
Love this place! The staff is super friendly and very welcoming. They helped find us the perfect ring for my engagement and my wedding. Also Jamie has been helpful with any repairs I’ve needed. I would HIGHLY recommend getting any and ALL jewelry from London Gold Chandler. 2/12/18Read More
Carrie Anne at London Gold was amazing! They took care of us from start to finish. They were on top of everything and made the special day even more special. Would recommend to all. Great service, great prices, great jewelry! 2/6/18Read More
I came to London Gold- Chandler to sell a pair of diamond earrings. I was helped by Jeff, who was very kind and professional, carefully evaluated my earrings making sure to give me a very accurate and best price. Before leaving the establishment he even offered to clean my two ...rings I was wearing at the time.They were sparkling and so beautiful when I left. I would come back to see Jeff at London Gold - Chandler in the future for all of my jewelry needs. Go see Jeff for yourself if you want fair prices and professionalism for your jewelry needs. Thank you Jeff. 2/1/18Read More
Super friendly and welcoming! Bill and Jamie were both very patient and listened to my choices. They never pushed me in any direction yet were still helpful in finding a style I loved. Thank you! 1/26/18Read More
My experience at London Gold was phenomenal! Danica & Orly were fantastic - going above and beyond to make sure I was happy. Thank you for helping me create a beautiful, lifetime treasure! 1/22/18Read More
We came into London Gold to have my watch band made smaller. Jamie helped us. While we were there I needed my cross necklace looked at. We decided to get a new cross. Jamie was just so nice and helpful. Within two days the cross order was in. She called ...us and we came in to get it. She was so pleasant and helpful, we would recommend her to any customer! The store itself is a very nice pleasant store. In future if we need any jewelry we will go back to London Gold! Thank You. 1/16/18Read More
This is by far one of the nicest place to buy and sell your gold / jewelry. The store is always clean and has the friendliest customer service. The one thing that makes this Chandler location better than any other London Gold location is JEFF SKELPSA!! I absolutely LOVE this ...guy, he is professional, honest, trustworthy, funny, and the nicest guy ever. I've sold my jewelry to Jeff 4 times and each time Jeff gave me a FAIR deal, he is the best at what he does.. What else can I say other than the man knows his stuff!! I most definitely would recommend this London Gold to anyone wanting to buy and sell there jewelry because of Jeff Skelpsa. He truly is London Gold... 1/13/18Read More
Mary Jo is very knowledgeable when it comes to gemstones and all other fine jewelry. She has always given us her best advice and we have been very happy with our purchases.She's an asset to London Gold. 1/12/18Read More
My husband and I were in the Scottsdale location looking for a piece of jewelry. Carrie Ann was the jewelry expert to assist us. She was knowledgeable about the jewelry and steered us to the right piece of jewelry we were looking for. She gave us time to browse and ...to browse and did not pressure us to make a decision. She was helpful and answered all the questions we had. We are so impressed with London Gold and the great service we received from Carrie Ann. My husband and I said we will always go to London Gold and ask for Carrie Ann when we want to make another jewelry purchase. 1/9/17
Thank you Carrie Ann for being a great asset to London Gold!Read More
I would like to leave Bill Hanosh and Laine Tetil a five ⭐️⭐️⭐️⭐️⭐️rating, they were very wonderful and great to work with. They were very helpful and considerate, polite and very awesome. I would definitely be back to work with the two of them in the future. The two of ...them designed something special for my wife and our 45 year anniversary that meant the world to the both of us and we very appreciate the work they have done for us.. once more thank you very much... 12/20/17Read More
Mark at London Gold is the best! I came in close to closing time but he never made me feel rushed. He showed me several diamond stud earrings but was never pushy to purchase the most expensive pair. In fact, he had me guess which of the three pair were ...the most expensive based on appearance. I ended up with another set that was within my budget. He had the stones reset in yellow gold for me and ready to pick up the next day. When I purchase my next diamond jewelry, I am going to see Mark at London Gold in Chandler. 12/28/17Read More
This was my first trip to London gold in chandler, and Mark couldn't have been more helpful. He educated me on what I was looking at and patiently helped me view every single ring I wanted to see! The whole staff Also gave warm welcomes when I came in. Bill ...and the blonde lady gave me a good laugh too! 12/23/17Read More
Mary Jo was so patient and wonderful to us! She went above and beyond our expectations. We always have a good experience when we go to London Gold because of Mary Jo!!! We highly recommend her!!! 12/22/17Read More
I got a bigger, better quality ring for over $5,000 cheaper (helzberg). The pricing was so different it's almost unbelievable. There is NO way I shop any where else in the future. Thanks Bill, for your help in picking out the perfect diamond. 12/21/17Read More
I had the best experience from London Gold in Peoria. My sales person Shannon O’Leske was very knowledgeable and very informing, thanks for all your help and a big thanks to the ring designer. I couldn’t be more pleased with the design I will return and recommend friends and family. ...family. 12/20/17
I have been going to London Gold for over 17 years. Why you ask? Because I find them to be the best. But this particular review is for an amazing jeweler there Danika Skinner. I went there and found the perfect wedding ring for my guy, which Danika helped me ...find. For my engagement ring and wedding band, we saw what we wanted at Costco and in the past I have loved Costco Diamonds. But they are not what they used to be and they don't have a trade up program like London Gold does and Danika said just give me a chance and I will find you what you want! She did just that! She hunted me down the perfect center diamond. My guy and I liked princess cut, but love the brilliance of a round brilliant and she found me a cushion cut with the brilliance and similar shape that we wanted. PERFECT. Clarity and color by far better than I would have got before. The setting even better than I originally wanted. She even dealt with my over anxious self texting her about my size and wanting it to be perfect. Didn't want it too small if I got pregnant or the summer heat and swelling. She calmed me down. Please please please, go look at whatever place you want to first. But please please please end up at London Gold and ask for Danika Skinner. While all of the jewelers there are very professional and friendly, Danika will always be my one and only! You will always be taken care of and leave with a huge smile on your face and feeling like a little kid at Christmas. She loves what she does and it is very obvious in her results. Actions speak louder than words. She will show you and by far exceed your expectations! Thank you London Gold and thank you Danika for making this very important purchase and special time in my life, truly enjoyable and even more special. Your AMAZING! We love you. 12/20/17Read More
I had the best experience with Mark Sarik. He seemed to know what I was looking for almost immediately and pulled out a great selection of diamonds and bands to show me and my cousin who was with me. He was personable, courteous, knowledgeable and fun to work with and ...very patient with us. He went out of his way to make sure I was happy with my selection and that I got it back soon enough for my cousin to see it on my finger before she left to go back to Louisiana. I adore my ring and I would absolutely recommend him to my friends and family. 12/20/17Read More
I went to London Gold for a custom engagement ring that features family stones. I've never done something like this before so I was a bit anxious. They worked with me through a design process that was very smooth with plenty of room for revision. Their discrete process helped make ...the proposal a complete surprise! I did not guess her ring size correctly, they were very helpful with the resize. Overall I had a great experience and I look forward to working with them for the wedding bands. Thanks Jeff!Read More
Ok, week before Christmas, and my lovely wife of 40 years reminded me about the wide gold wedding band that I talked her out of...40 years ago! She has a beautiful diamond ring now (which I in no way could afford back in the day) but this is what she ...wanted when we were celebrating our anniversary...last month. I went to the mall, absolutely nothing, and one kind gentleman at a jewelry store recommended London Gold. I called and spoke with Mary Jo. Lo and behold a MIRACLE occurred! She was kind enough to go thru the inventory, talked me thru the width of each ring, 14k vs 18k, the sizing and difference of a less wide ring vs a wide ring to fit on a finger, etc. I hopped in the car, met her, she went thru everything again, very patiently for a husband customer basically clueless. Mary Jo is a SUPERHERO! Thank you Mary Jo and London Gold. You saved me! Kind regards, Randy. 12/17/17
So this was my first experience with London Gold and it couldn't have been a better one. Everybody was so nice and so helpful and their quality and quantity of merchandise was absolutely beautiful. I found my new favorite store, thank you so much London Gold. 12/14/17Read More
London Gold has to be one of the best places to buy an engagement ring. They had so many unique designs and beautiful rings to select from. I worked with Laine and she did a fantastic job educating me on the most important aspects to focus on when selecting a ...quality diamond. It was great to have so much guidance in what could have been a very confusing process. Most importantly, the ring is absolutely gorgeous!!! 12/12/17
I have been coming to London Gold for years. My experience today was as always, excellent! Lane listens to what I am asking for and then knows exactly what looks best on me. She is perfect at what she does and the job is well suited to her! She is ...personable and patient! She was even thoughtful enough to ask if we wanted the item I bought gift-wrapped! Because of her London Gold is my favorite place to shop for jewelry! 12/13/17Read More
I just received my ring upgrade and for the second time London Gold has exceeded my expectations. I honestly didn't think my service could get any better from my first experience with them on redesigning my first ring that was less than desired from another jeweler in Scottsdale. They took ...that ring and made it into something spectacular for a very reasonable price. Then recently I wanted to add a halo and a special basket to hide the base of my stone. What they came up with, Mark and Steve the Cad designer did is literally the greatest ring I have ever seen! Not only did they make the perfect ring for me again, they also made extra efforts to get it done before my holiday party with my closest friends. Because palladium is a specialty metal and with the holidays it was looking like it couldn't be done before my friends arrived but Mark decided to upgrade me to platinum at no extra cost to ensure I got it in time for my party. To me that goes so far beyond what a company has to do to make their customer happy. With London Gold the bar cannot be set too high and they are so pleasant to work with as well. I cannot thank them enough!!!! Thank you Mark and Steve you are beyond talented and from the bottom of my heart I send my deepest gratitudes to you both! 12/12/17Read More
Extremely helpful staff. They explained everything about diamond specifications and helped me choose the perfect piece of jewelry. Will definitely go to them next time I need to buy jewelry. 12/12/17Read More
I definitely recommend London Gold!! Carrie Ann at the Scottsdale and Shea location was so terrific to work with. I had recently obtained a Tanzanite stone. It had a little bit of an unusual shape. She actively helped to brainstorm options for a setting. She researched a perfect option that ...simply could not have been more perfect. I am thrilled with my pendant. 12/11/17Read More
Jamie Prior was our consultant and I have nothing but praise for her. She had what you would call a sixth sense... she knew exactly what I wanted for my 30th anniversary diamond. She showed us many loose diamonds and was integral in helping me make a decision. She is ...just awesome! ... and my ring was ready in TWO DAYS! That’s what I call fantastic customer service....my ring is so out of this world beautiful. I feel like a princess 😊 all thanks to Jamie and London Gold. Merry Christmas! 12/8/17
My name is Linda and I have been going to London Gold for many years. During my most recent visit, I had the pleasure of working with Carrie Ann she did a fantastic job helping me with purchasing some new jewelry, answering questions related to my old jewelry and discussed ...discussed values of gold and diamonds. London Gold was busy, but Carrie Ann took her time and did an excellent job of not making me feel rushed. When I went back to pick up a piece of my jewelry, she remembered my name and helped me right away. Thank you! 12/7/17Read More
It was a wonderful experience to have Laine and Jeff help me find my PERFECT 50th Anniversary Diamond Ring. You were both very friendly and professional. Your expertise in your knowledge of quality, helped me find my beautiful ring of a lifetime!! I would recommend London Gold and you both ...to everyone who wants quality in their choices. Thanks to You both very Much!! Marsha 12/1/17Read More
Mary Jo was absolutely wonderful! She was so friendly and helpful. I didn't feel pressured or that I was an inconvenience. They got my ring ready a few days before it was promised, quick turn around. I will be coming back. 12/1/17Read More
Carrie came right up to me and got my finished product.at the time I brought a bracelet in for repair I thought the quote was high. Carrie told me that there was a coupon on line. If she hadn't told me I would have walked out. Not only did she ...endear me to her but she represented your store in the best possible light. 11/30/17Read More
I had never shopped at London Gold before. Angelica was the sales associate who assisted me in selecting my wedding band. She was very patient and helpful. I look forward to making many more purchases with Angelica in the future. 11/29/17Read More
Mary Jo who works at London Gold Jewelry assisted me with redesigning some of my diamonds into a stunning pendant. She was wonderful to work with. Totally professional, creative and completely experienced in her field. 11/27/17Read More
Danika and Orly went above and beyond to find the perfect diamond earrings for me. They met all of my requests and most importantly stayed within my budget. The customer service that I received was exceptional and they truly cared. I will refer my friends and family to them. So ...happy and pleased. 11/20/17Read More
I brought two rings into Chandler's London Gold to be cleaned. One of the rings had 8 diamonds. Jamie, showed me the looseness of the diamonds. She did not push me into doing any repairs, but gave me informed answers to my questions. I have ALWAYS had outstanding and pleasant ...service at London Gold. It is my go-to jewelry store. :) 11/16/17Read More
If I was given a chance to rate London Gold a 10, I would. They are the best in Customer Service. Had the pleasure of sitting with Jeff, who walked me through every step of the way on my transaction with London Gold. I recommend them highly; whether if you ...are purchasing a piece of jewelry; or, if you are selling. Will be visiting you soon. Thank you London Gold for your support, help and assistance. You are the best. Thank you!!! 11/15/17Read More
London Gold is our "go to" place for all our jewelry needs. From the time we entered into the showroom we were treated like family. Everyone is so friendly, helpful and are willing to attend to our every request. Oh and the cookies are great!! 11/15/17Read More
We had a wonderful experience with London Gold. We went to look at replacement wedding rings. Both Bill and Laine were very helpful, friendly, not pushy at all. We absolutely love our new rings. We plan to always use London Gold for our jewelry purchases. 11/13/17Read More
Orly was incredibly helpful with designing a custom ring! She understood the exact vision I had and showed me many different ideas for this piece. I would definitely recommend Orly at London Gold, very nice, efficient, and my ring turned out exactly as I pictured! 11/11/17Read More
A top-notch jewelry store for sales and service. Has pieces not often seen or crafted by the typical chain-type store. Craftsmen on site for design and repair services. Often no need to send pieces out of the store for work. Angelica was pleasant and helpful. 11/10/17Read More
After going to three jewelers, it was clear London Gold was going to make my wedding ring! The price was perfect for the perfect ring! Picked up today and super happy! The customer service is off the chart. 👍👍💯💯 11/9/17Read More
The staff at London Gold was extremely helpful when it came time for me to find a wedding band. Steve, the jeweler at this location, was very professional and accommodating. He was able to work out a deal with the owner to get a discount on my band, AND he ...resized it the same day. I cannot say enough good things about Steve! I have never dealt with a jeweler before, usually you only see the salesmen... If I ever have a need for jewelry in the future, London Gold will be my go to! Thank you Steve and the wonderful staff at London Gold! Great experience all around! 11/6/17
Danika was very welcoming and made me feel comfortable from the moment I walked into the store. She understood exactly what I was looking for and helped me pick out the perfect ring while staying within my budget. Her customer service went above and beyond the norm. I will definitely ...be returning to see Danika in the future. 11/6/17Read More
I am always delighted with the exceptional customer service and quality of jewelry. Orly is the best! She listens, has an impressive awareness of all options and wants to make sure that the customer is more than happy! I love working with her! 10/23/17Read More
I recently visited London Gold’s Arrowhead store to have my wedding ring resized. Mary Jo assisted me, and was very helpful and friendly. She understood how important my ring is to me — it’s not just my wedding ring, it is an exact copy of my late Mother’s ring. When ...When she passed away, London Gold built the ring for me. Their work was exquisite , and every time I look at it I am reminded of my mom. I love it, and I appreciate London Gold’s wonderful customer service. Thank you! 10/22/17Read More
Went into London Gold to find out how much it would cost to get my new watch sized appropriately. I was dressed like a bum but they treated me very nice answered multiple questions about jewelry that I had with me as well. Gave me an appraisal on my jewelry ...and adjusted my watch for me and they didn't charge me anything. It was refreshing to receive such good service and quite the surprise to get it for free! 10/21/17
This is our go to place. We have been to other stores and find London Gold to be the best from watches, engagement ring to our just purchased wedding bands. No sales pressure while looking too. 10/21/17Read More
Carrie Ann was the best ever, she was very caring and she did a great job. She found is just what we're looking for in the price range that we can afford. If you're going to London Gold don't go to anybody else but Carrie Ann, she's the only one ...to see because she understands women's needs in jewelry. 10/20/17
Carrie Ann was the best, if you go to London Gold in Scottsdale don’t let anyone else to help you other than Carrie Ann. She went out of her way to make us feel welcome and got us the best price possible. 10/20/17Read More
I walked in for the first time to have a watch repaired and was greeted by everyone, but Gillian helped me out. I've since gone back a few times to have my rings cleaned and diamonds checked based on her recommendation. Good thing I had a few lose diamonds which ...they fixed. I highly recommend them for service and expertise. 10/17/17Read More
We had a great experience at London Gold location in Chandler with the staff specially Gill and Donna. They were very helpful in helping us to choose our rings and unlike other places not pushy at all. I recommend this location specially these two wonderful ladies!!! 10/19/17Read More
We had found the perfect engagement ring but it was set for a round diamond and I wanted a princess cut. Gillian and the jewelers at London Gold were able to design and create a custom ring that was exactly what I wanted. Manny wanted a specific wedding band that ...band that he had seen a picture of that was both white and yellow gold with very detailed designs. Gillian and the jewelers were able to recreate the intricate design with the different metals perfectly. Thanks to Gillian and the rest of the team at London Gold. We will never go to another jeweler again.Read More
Words cannot express the deep gratitude that I have for the employees at London Gold! I recently replaced by original wedding set of 23 years that I bought from London Gold with a new ring. Over the last seven months it has not fit correctly and when I visited the ...location in Scottsdale last week, Danika spent time with me to find the best solution for my concern. She also noted that my ring needed a little TLC. When I went back to pick it up today, I was pleasantly surprised! My ring is very brilliant and Antonio corrected my sizing issue perfectly. Such great service and such great people. Thank you so much! 10/4/17Read More
My name is Mary Lou and I am a very satisfied customer. Bill H was the one that helped me when I came into the store. I would give him 100 stars but you only have five I can choose from. thank you so much for having people like him ...like him in the store I will be back to shop :) 10/4/17Read More
My favorite Arizona jewelry store in Chandler. Recently had two necklaces in for repair and they were ready for pick up in one day, which was a week earlier than promised! I worked with their sales rep Jaimie who was more than helpful! 9/29/17Read More
I explained to Jamie what I was looking for, a wedding band to go with the engagement ring I purchased there, about 3 years ago. She said I think this would go perfect, and showed me exactly what I was thinking, I am thinking we picked the perfect match. I ...know my bride will love it. With the 40% off it was well within my budget, so another perfect match. I will be back for a necklace I saw while I was waiting. This store has very friendly staff, (Chandler) I also feel comfortable in this store, thanks again. 9/28/17Read More
We were and still are very happy with Gillian's help. She helped my now husband design my Engagement Ring, and choose our bands before we got married. She is extremely personable, she really cares about her clients and doesn't pressure any purchases. It was a great experience.Read More
Mark and Sharon were both very kind helpful and very knowledgeable about every aspect of the jewelry business. I am very pleased with my new items and also glad that they were helpful with some repair work. One of the the other thing that really impressed me was that the ...store environment is beautiful and has comfortable cushioned benches to sit down while they served me and helped me. This might not seem like an important thing to some people but I appreciated this courtesy as well as not being rushed in and out. All of the other stores my husband and I checked out had many people that we could tell were not as well versed on jewelry and were far less accommodating. If you are seriously looking for professionals then the Scottsdale store and Mark and Sharon are the best! 9/17/17Read More
ent in for my birthday to fix my wedding ring (increase the band size). Donna met us with a smile and was so helpful teaching me how to properly remove my ring, determine the right size and share all the options. After learning I could upgrade we decided to look ...at increading the size of the stone for fun. As Donna went to look for a couple of stones she introduced us to Jamie. The birthday girl started to look at new settings and happened to find what I was always hoping for. My husband sat next to me good as gold as the three of us girls had such a nice time trying to find the perfect diamond to fit the band. It was a success and my new ring is not only stunning I have such a nice memory from my birthday. Both Donna and Jamie were so professional, knowledgeable, patient and fun. Thank you London Gold for the upgrade program. Thank you Donna and Jaime for the experience. Mary and Mike 9/10/17Read More
Went to a LG near my home for a ring resizing. I met Donna who was professional, friendly and not the usual, high-pressure salespersons I'm used to meeting at jewelry stores! Since I wear my jewelry daily, I'm always in need of repairs and will return to LG, and my ...new favorite salesperson, Donna! 9/8/17Read More
The customer service and knowledgeable staff make shopping at London Gold a "no brainer". The quality and variety of the collections they carry are unique to Arizona. If you want to buy something special this is the place for you. 9/7/17Read More
I love my new wedding diamond setting! Mark did a fabulous job helping me determine what I liked! I appreciate the work that went into the beautiful design! We created a piece of art to admire every day! 9/6/17Read More
London Gold is the place we will buy and have bought quality jewlery from. They are professionals at highest level with great integrity and honesty they listen to what you want, advise, guide design and repair - whatever fits your wishes and budget. The entire staff is a pleasure. Today ...Orly Schulgasser took care of us with great expertise , advised but did not pressure. we spent alot of time and purchased beautiful jewelry that i know i will enjoy for years. we would like to express our appreciation and thanks to Orly, the professional staff who also repaired and prepared some jewelery and to the owner.Read More
Our jewelry consultant, Denise Marchese, was very personable and knowledgeable. She listened to our questions and understood what we were looking for. With her help, we found the perfect setting and helped us choose the perfect solitaire diamond. We feel we have a stunning, unique wedding ring. Thank you, Denise. ... 8/31/17Read More
London Gold has an extensive selection of unique men's wedding bands. After looking several other places, we decided that London Gold offered what we wanted at the best price. The staff is helpful and friendly; Gillian made sure we got exactly what we wanted. I'm so happy my fiancé loves ...his custom ordered rose gold wedding band! 8/31/17Read More
After going to several (so called) jewelers we stubble into London Gold. She knew that it was the right one when Sharon showed it to her. The service was great. They even soldered her engagement ring to the new band for free. We love this place. 8/28/17Read More
Gillian and Donna found me exactly what I was looking for in a matter of days in the right price range which doesn't happen a lot when looking for jewelry. They were both so accommodating and knowledgeable. I'm so glad I went with London Gold, they truly are the best! ... 8/25/17Read More
Mary Jo is absolutely the best! She is very knowledgeable in her line of business and very professional. She is definitely a people person. My husband and I went in to begin our pricing for wedding rings just a little over a year ago and fell in love with the ...first set. We looked at a few other places but nothing compared to Mary Jo's personable help and our wedding ring search experience we had at London Gold. 8/23/17Read More
Shannon and MJ were professional, information to the items we were interested in. They were both very polite and with smile that made me feel welcomed and important. We left London Gold satisfied; in hope to be a London Gold client. 8/21/17Read More
Jamie has the sweetest and most kind soul she was so knowledgeable in every question we had for her. We are originally from Chicago and moved to Phoenix in search of a reputable jeweler for our precious wedding rings ...well we found this in London Gold Chandler! So thankful ! ...They were also extremely accommodating for us as we live in the San Tan Valley area and didn't want to have the trip back out to Chandler....we were able to wait fir our rings. We are forever clients! 8/21/17Read More
Had an awesome buying experience! The ring was so beautiful she almost fainted! My salesperson gave me an awesome deal and worked hard to make sure I loved my purchase! Thanks again London Gold! 8/21/17Read More
This is the second time that I've gone in for a custom piece of jewelry. And I could not be happier. The prices are fair for the amount of workmanship and quality of the end product. The sales representatives don't push you at all to purchase something and they're so ...very knowledgeable. I will be back there again and again and highly recommend this store and personnel. 8/16/17Read More
This is the best place to get your wedding ring or any jewelry! After going to several other jewelry stores in the Phoenix area, we went into London Gold expecting the same old snake oil salesman mentality. My wife is extremely picky and wanted something unique. Danika and Patti, the ...Patti, the jewelers we dealt with, were extremely patient and suggested we design the ring from scratch. The ring turned out amazing and they really took the time to educate us and make sure we were well satisfied. The ring was made in house and we were even given a wax replica to inspect before the skilled craftsmen made the ring from scratch.
I also bought my wedding band there with Patti and Danika's help. I went back before the wedding to pick out a couple of surprise gifts to send my wife while she was getting ready for the wedding ceremony. Danika and another awesome sales lady, that I can't remember the name of, helped me pick out two great pieces of jewelry that fit well within my budget. They went above and beyond as far as customer service goes and we will now be customers for life because of it. If you want something unique, special and want to avoid the slimy jewelers that are in abundance out there, go and see Danika or Patti in the Scottsdale store! It's a very nice experience and the management and craftsmanship there is top notch as well! It was so refreshing to experience such honesty and integrity on such an important purchase. 8/16/17Read More
I love the people at London Gold! Very welcoming and friendly. I sold a set of grandmas silver there several years ago and have been going ever since. My latest visit was repairing my wedding ring of 20plus years that I have completely neglected. It took 1 day and looks ...1 day and looks brand new! So happy😍 8/14/17Read More
Great experience in selecting a new wedding band! Patti and Danika were genuine, accommodating and very informative. Hooray for the type of terrific experience, not always easy to find in retail stores!! 8/14/17Read More
Mr Jeff S at L.G. in Chandler,AZ is simply AWESOME. 5 stars isn't enough. I'd give him a 10...!! I have recommended London Gold and Jeff to all my friends in Chandler. DJ and I have been in AZ since July 3, 2000 and was tired of other jewelry "Chain" ..."Chain" / retail stores. L.G. has a catchy commercial which I sing in Public when showing off my ring. Thank you L.G....Thank you, Mr Jeff S....--Suzy E-- 8/14/17Read More
This london gold an employee Gillian was fantastic. Excellent customer service in assisting me and my companion with our rings. The rings turned out amazing. The entire staff did a wonderful job. So glad i went to them instead of any other jeweler. I recommend them to anyone in need ...of sizing repair or adding diamonds to an existing ring. So pleased👍👍👍 8/11/17Read More
One of the very best experiences in a jewelry store. Mrs. Gillian Robertson went above and beyond our expectations. The customer service and atmosphere was very pleasant and relaxing. We highly recommend this London Gold location 3100 West Chandler Blvd. 8/11/17Read More
Great customer service from Denise. Didn't feel any pressure on having to make a purchase right away. Was able to answer all my questions and helped me with everything I needed. Found exactly what I was looking for and in my budget. She did a wonderful job and would definitely ...recommend her and London Gold to all of my friends. 8/10/17Read More
I had amazing customer service once I walked in. Denise was there to help me every step of the way and had an answer to every question I had asked her. It definitely made my ring buying experience easy! I'll be more than happy to refer someone to Denise at ...London Gold! 8/10/17Read More
I Love London gold's rings and love Mary jo! She is so sweet and helpful and made it a great time and very easy to pick out rings. She took her time, got to know my style and started to recommend things that I would like. Mary jo helped me ...and my fiancé find the perfect engament rings and wedding bands that we absolutely love! Would highly recommend her to anyone.Read More
I have been extremely pleased with the London Gold location in Chandler! Their customer service is superb and their selection is impeccable!!! I highly recommend them. Thank you Donna for taking such good care of me :)
Shannon at Bell RD Peoria AZ London Gold made our 5th Wedding Anniversary an especially lovely celebration. Bob & I decided to up grade my engagement ring with a new diamond, we chose London Gold by reputation. Shannon was so kindhearted, professional & knowledgeable, we quickly became confident we made ...the right choice. Shannon went above & beyond to make our options clear, she even left us for a moment and spoke to the fellow who would be doing the upgrade, & we agreed with his suggestion of white gold. The whole experience was a delight for both of us, & will remain a treasured memory, So very happy, THANK YOU, we will see you again. 8/9/17Read More
I was going in to just remove a link for my watch and Mark was very helpful in getting that done. Also looking at stacked bands for my wife and Mark showed me some great collections. Will be bringing my wife back to make sure she wants it. 8/5/17Read More
I want to thank London Gold and specifically Danika Skinner for the excellent service I experienced on August 1, 2017. She was a tremendous help in selecting an engagement ring for my fiance. She was warm and receptive to my many inquiries about diamonds and their overall grading as well ...as the industry itself. I have learned much that day as it was due to her wonderful expertise. My fiance will definitely be amazed and surprised that this will be her engagement ring and many thanks to Danika for suggesting it. I look forward to making future purchases with London Gold and hope that Danika will be there to assist. She is definitely an asset to London Gold. 8/1/17Read More
The staff were so caring and helpful! There was no high-pressure sales pitch, but involvement in my choice of jewelry, with all the emotions and excitement that goes with it. The jewelry was diverse with a really great selection, and beautifully displayed. The prices were very fair, and I left ...feeling I got a great value from a solid company, and genuine people who made me feel good about my purchase. I had a great experience in the Scottsdale and Shea London Gold store. I will definitely return. 8/3/17Read More
I just bought a beautiful ring and bracelet here which needed to be sized quite a few times to get it right and Connie the sales lady and Mark the technician were really fantastic, helpful and genuine.
Had an engagement ring and diamond picked, adjusted and mounted. Absolutely great staff and fast service. No pushy sales and a pleasure to deal with everyone I've met. Thanks for everything and we will for sure be back for our anniversaries 😊 8/1/17Read More
My diamond fell out of my ring and the first person I thought of was Orly at the Scottsdale location. We met her years ago where I had my ring made. We are currently living in Maui so she had me send my ring and they did the repairs over ...in AZ and I just received it back. Wonderful job!!! I WOULD not send my jewelry to anyone else but Orly. Thank you. Peggy 7/28/17Read More
We purchased my custom made wedding bands at London Gold on Bell Ave. It was not an easy choice because we wanted perfection! Mary Jo was so kind and friendly and also very knowledgeable and professional with us. She never pressured us about our purchase, just made us want to ...keep coming back because of her very personable service and her great negotiating skills to give us the best price around. We are totally satisfied with London Gold and would highly recommend them. Thanks Mary Jo! You're top brass!! Much love, Sheri and Howie Glaser 7/26/17Read More
Terrific no pressure experience. Our sales lady, Orly was patient and gracious and helpful in narrowing our choices down to a final decision. I would definitely be a repeat customer. All my jewelry will come from here! Excellent prices. Excellent service. 7/24/17Read More
We recently purchased a wedding set at London Gold. I must say that it was an entirely different experience than I expected. We went to the store on Chandler and the 101. Laine greeted us at the door and then did something totally unexpected...she listened. She then shared her expertise ...expertise with us. She pointed out the nuance difference between the materials and styles and furthermore indulged us on trying on nearly every style in the store. In the end we selected the perfect set for us. We are totally thrilled. We were never upsold or pressured in any way. Thank you Laine and London Gold for a wonderful experience that our wedding rings will remind us of forever. 7/22/17Read More
Highly recommend London Gold! After going through 3 different engagement rings in less than a year, Orly helped me custom make my dream ring all while staying within our budget. I am beyond grateful for her and the staff at London Gold for going above and beyond to achieve exactly ...what I asked for and in such a timely fashion! Thank you!!!! 7/15/17Read More
Why would you want to go anywhere else? Positive experience from the moment we walked in the door. We searched high & low and seeing/reading all the positive reviews is what drew us in!! My daughter needed her ring resized and was only in town for the day. The entire ...board, the jeweler included. Not only got the ok "they could do it"... but it was done in such a short period of time.
Completely trusted leaving our daughters precious diamond engagement ring with them. They are the family you can trust!
Thank you Donna, Laine, Eliseo, Steve (jeweler) & Gillian for making it the best jewelry experience EVER!! We'll be back!! 7/13/17Read More
Ha, I guess I rated these guys & never pressed 'post'. Every time I'm in the Chandler store I feel like family..... I've been going there for years & can't imagine going anywhere else. I love the personal attention that is given everytime. I'd give more stars if available... AMAZING ...available... AMAZING STAFF, AMAZING PEOPLE!
All of these people that work here are amazing! They are there to please & Steve, Donna, Jamie, Jill, Bill, Jeff & Laine.... what an amazing group of people! I won't go anywhere else!Read More
My experience with Jamie was literally amazing! She made the whole experience very comfortable! There was no high pitch sales she really made me feel like she is about the customer! She asked what we were looking for and what our budget was. She was amazingly patient with my indecisiveness. ...She gave several options and helped me narrow down what I ended up choosing! Thank you Jamie for helping us make our engagement even more special! We will definitely be back for our bands and would definitely recommend you and London Gold to our family members and Friends! 7/7/17Read More
Orly and the entire staff made me feel welcomed from the first time I stepped in to the store and throughout the entire process of shopping for the perfect engagement ring. They seemed to share in my excitement of purchasing an engagement ring and helped me to stay within my ...budget. We even went back to pick out our bands and my wedding ring. I definitely plan on seeing Orly and the London Gold team the next time I have the occasion. 7/4/17Read More
We visited London Gold looking for engagement ring together. We had a very particular style and Orly was very helpful finding us the perfect ring. It was definitely a great experience and we recommend Orly and London Gold! Noa & Adam 7/4/17Read More
Mark & Chris are a delight! I brought in a necklace to realign horizontally and couldn't be happier. These guys know their stuff and go above and beyond to be helpful. The costs are completely reasonable and the customer service was phenomenal. I'll be bringing back all my heirlooms and ...buying gifts at London Gold from now on. Finally found a trusted family jeweler in Scottsdale! 6/30/17Read More
We went to London Gold yesterday, for the first time. Lainie, Jeff and Steve helped us find a replacement bridal set. As mine were stolen 💔 Luckily they were having a Grand Estate Sale. We were immediately greeted. Offered Water. Everyone was super friendly. Empathetic to our situation. We explained ...our budget. We were directed to the sale area first.
We found the one!!! Was within budget. The quality of the ring for the price is absolutely amazing. Steve sized them, sodered them perfectly!! Can't even see where they are connected. It's beautiful. We are very happy with our purchase. Highly recommend London Gold. 6/30/17Read More
I needed some help with several rings. Donna (Hogg) has consistently been knowledgeable and friendly enough to make me drive the 20 miles to this store to get her help… She is always fantastic! I trust her with my most prized gems. And this time, Jeff gave me some good ...good suggestions and Eliseo made some modifications to a ring that were exactly what I wanted and needed. Thanks again, London Gold, for all that you are and do! It makes my jewelry all the more meaningful to me! 6/29/17Read More
Jamie spent a lot of time to help us design the perfect piece for my wife, giving us great advice. She also helped pick out beautiful stones to fit the design. A great experience and my wife loves it! 6/29/17Read More
Orly and the LG team found exactly what I was looking for. I wanted a stone with objective value and LG has a very large selection of GIA stones - I'm not an expert so I wanted to know that I was buying a stone that was certified by a ...third party. Nothing against ShaneCo or a couple of other stores I visited but LG had better prices for what I thought were much better looking diamonds. Very happy with my purchase. 6/26/17Read More
Incredible staff at this location. They are patient, knowledgeable, friendly and honest and have a great selection of engagement and wedding rings. I shopped all over the valley and was delighted to give them my business. 6/24/17Read More
My husband has been buying me & our family jewelry at London Gold since the 80's. The quality & selection is exceptional. The staff is knowledgeable, helpful, and friendly. We have enjoyed working with Bill & Jill. 6/22/17Read More
Gillian was so helpful!! When competitors refused to size my wedding ring down 1 size, Gillian was more than willing to help. They did a wonderful job on my ring and it now fits perfectly. Thank you Gillian & London Gold, you really are the best! :) 6/21/17Read More
I absolutely love London Gold, their staff is so amazing and so is their jewelry. I thoroughly enjoy going there whether it's just to look or actually purchase something which I always end up doing :) I always recommend them to family and friends. Jamie is exceptional and is always ...a pleasure to work with! She also has my style in jewelry so shopping with her is fun and just right for me! 6/17/17Read More
We have been purchasing jewelry exclusively from London Gold since moving to Arizona in 1992. They are the ONLY jeweler we trust. Our relationship with their employees has always been exceptional, and we have consistently received excellent service. Mary Jo at the Peoria location is outstanding in her knowledge of ...the products they offer and tailors each choice to the desires and budgetary needs of her clients. My wedding ring was purchased there; many years later when I wanted to upgrade to a custom design, she worked with me to create a unique ring unlike any other. We have purchased earrings, eternity rings, and pieces that have celebrated the birth of our children. We recommend London Gold to all our friends, and will continue to do so. You will not be disappointed in any way when you purchase from London Gold. 6/15/17Read More
Shannon at the Arrowhead location is amazing! She is very professional, knowledgeable, friendly, and easy to talk to. I would absolutely recommend Shannon to anyone for all their jewelry needs. 6/10/17Read More
Great customer service! Was very happy and pleased with the help I received. The original ring I purchased was too big , 3 sizes bigger. They couldn't size it down because it would mess up the setting. They custom made the exact ring in a size 4. I am very ...happy that they went the extra mile to help, I would recommend London Gold to anyone! Steve the jeweler did a great job on the setting of the ring. HAPPY CUSTOMER!!! 6/9/17Read More
We bought my fiances engagement ring and Shannon was our salesperson. Two words "Incredible Experience". The ring is beautiful and the service from London Gold and Shannon was Excellent. Thanks again Shannon, we will be back...... 6/8/17Read More
Just needed a new battery in a watch. Mary Jo at London Gold on Bell Road gave me the battery for free, no charge. She is the best. Also had to have some rings sized there last year and it was done professionally with no problems. Would recommend it to ...recommend it to anyone. 6/7/17Read More
London Gold is the only place I go! From purchasing gifts to repairs or just routine cleanings. London Gold is the best! I usually go in on the same days so I can work with three amazing women: Laine (who is the manager), Donna, and Jill. The knowledge they have ...about jewelry is amazing!! Not too mention they are super nice and always remember events in my life. I highly recommend London Gold! 6/5/17Read More
Whenever I am in need of jewelry I go to London Gold. I find their selection of rings, braclets and watches to be excellent. I also like the fact that they have both in a wide range of prices. But the real reason I go is because of the people. ...of the people. Their sales staff, especially Carrie Ann Waltman, has assisted me numerous times over the years. Her knowledge and expertise is exceptional in the field of jewelry. She works diligently and without pressure to insure that the purchases I make are the right ones for me. She also works well with the service department to insure that my jewelry is fixed or repaired professionally whenever the occasion arises. I have been so satisfied with London Gold's goods and services over the years that I never look elsewhere to fulfill my jewelry needs. 5/31/17Read More
the wife and I stopped in the Chandler store to inquire about getting her wedding ring stones retipped. We were met at the door by Gillian Robertson who was very friendly and courteous and the work on the ring was first class. Thank you. 5/24/17Read More
I've purchased a few pieces of jewelry from London Gold. Carrie Anne has always provided the best customer service and responds even after hours to my questions. Quality of the jewlerly is excellent. Would highly recommend this establishment. 5/19/17Read More
I couldn't have been happier that we picked London Gold for our engagement ring and wedding band. Bill was a super knowledgeable person to deal with. We were always greeted with a smile and they showed great patience and expertise in helping us find the perfect ring. Highly recommend this ...Highly recommend this store after going to several others. 5/14/17Read More
I placed an order on a ring that had to be made because it was a size 16. I was lucky enough to have Shannon as my sales person, not only did she get me the ring on time, she got it in less than a week. She is very ...is very professional, very polite and always had a smile. Will definitely do business with her again, very good at her job, I'm happy!! 5/13/17Read More
I've been dealing with this store for several years and the customer service is amazing. I would recommend this store to anyone looking for quality jewelry and customer service beyond expectations, 10 star! 5/12/17Read More
Outstanding selection! Great quality with price ranges for everyone. I worked with Shannon and would highly recommend her to assist with any design questions and purchases you would like to make. 5/4/17Read More
I had an amazing experience at London Gold! Jamie greeted me when I came in and was so helpful in working with me to find the perfect wedding set. She called me with new center diamond options and kept me updated on the status of my custom order. I am ...absolutely in love with my ring and will definitely be returning to London Gold in the future! Thank you Jamie! 5/1/17Read More
I had two very nice diamonds to sell and stopped by London Gold in Chandler to get their offer. I have never sold diamonds or nice jewelry before and this experience was top-notch. Jeff Skelpsa (their buyer) was very professional and a genuinely nice person. He was very thorough when ...thorough when inspecting the stones so he could offer me the best price. He got multiple staff members to look as well to corroborate what he was seeing. He made it clear that he wanted to be able to offer me the most he could which meant a lot to me. Jeff really took his time with my pieces and made me feel like this transaction was important. Plus, he was just the nicest man! I highly recommend London Gold in Chandler whether you are selling or buying. 5/2/17Read More
I have been going to Orly for all my jewelry needs for years. She is always able to fulfill my jewelry needs and within my budget. For example, today I went to pick up my eternity wedding band that needed to be re-sized (I was so nervous about it looking ...looking and feeling completely different) but to surprise...London gold was able to resize my band without having to add any diamonds!!! WHAT?? How crazy amazing is that? They saved me money and kept the ring intact? Unheard of!! Reason number one million I will continue to go to Orly!!! Thank you!!! I couldn't be happier!!!! 4/28/17Read More
From my initial visit to the final purchase, buying an engagement ring through London Gold was about the best experience I could've asked for. Their diamond consultant Danika walked me through the finer details of buying a diamond and my conversations with her left me feeling unpressured yet reassured with ...my decision. She gladly answered all of my questions and was understanding and sensitive to my overall timeline.
When it finally came time to pop the question, my fiance was blown away by the ring. For top quality customer service, a unique selection, and competitive pricing, London Gold truly is the best. 4/27/17Read More
I recently visited the Scottsdale location and was thoroughly impressed with the customer service. I was looking at wedding bands and was assisted by Patti and Danika, both of whom were very professional and knowledgeable. They explained all of the various products and options which made the decision making process ...process very easy. It was a great experience and I would highly recommend the company, location, and the staff. 4/23/17Read More
I'm writing this review about London Gold and especially Sharon Clifford of the Scottsdale location. First, all of the staff are knowledgeable, professional and helpful. Second, the store is a great location and is very nicely appointed inside. Third and most importantly, about my wonderful sales person, Sharon. I've known ...I've known her for over 25 yrs. This woman will get whatever you need, have it done right at an absolutely fabulous price. She is able to do this because LG is a first rate top notch jewelry store. I highly recommend LONDON GOLD for all your jewelry needs. They don't get 5 stars, LG and Sharon and everone there deserve 10 stars. Go see them, you will not be disappointed. 4/22/17Read More
I was looking for a new ring or new setting for my current diamond, to celebrate our 50th wedding anniversary. Gillian helped me find the perfect setting. She even came in on her day off to help me! My new ring is absolutely beautiful! 4/19/17Read More
I brought two watches in for slight repairs and the folks at London Gold did the work so fast. I even got one watch fixed while I waited. And the staff was really friendly. I'd highly recommend them. 4/14/17Read More
We will be celebrating our 50th. anniversary soon and wanted to do something special. We had both gotten other wedding bands after being married about 16 or 17 years but kept our "starter" rings. I had recently begun wearing the original again and had my parents rings as guard rings ...on each side of it. My husband loved his newer ring too much to give it up, so we developed an idea to merge his original and mine. We went to London Gold, where Bruce's newer ring had been made and the service he had received was so memorable. We had the good fortune to have Sharon at the Scottsdale location help us. She came up with a beautiful idea to accomplish what we wished. In addition, she and the designer reconfigured Bruce's ring to wear on my right hand. The guard rings were sized and polished, the right ring made beautifully unique and the merged band is "over the moon" happiness for both of us. The perfect beginning to the next 50 years starts with Sharon, the jeweler who carried out her idea and London Gold. Thank you all!Read More
Couldn't be more happy with choosing London Gold. I first started shopping around for an engagement ring for my fiancé and tried many other places. It was a nightmare. I was new to the process and really had no clue what I was doing. Most of the big jewelry stores ...the big jewelry stores it seamed like the people helping me knew as much as I did.
I was referred to Laine by my future father in law. She helped me to find the perfect ring and inside of my budget. I knew my fiancé wanted an Emerald Cut stone with solitaire band. Laine showed me dozens of diamonds and settings until I picked the perfect one. Since then we have purchased our wedding bands from Laine at London Gold. As a man that had never worn jewelry other than a watch, it was almost as hard to find my ring as it was my fiancé. Laine again showed me lots of great options but nothing that really made me say "that's the one." It wasn't until we saw a nice band with a small diamond in the center that I got an idea. I asked Laine, "can I get that ring with a matching emerald cut diamond?" Absolutely! she said a few days later the custom drawing was in my email and I gave them the thumbs up. Took about a week to finish and it is perfect!!!
London Gold is the place to go. It truly is the best. I have no desire to step foot in another jewelry store.
Thank you guys! 4/14/17Read More
What a fun day! Stopped by to do a little comparison pricing and was wowed by the $. Decided it was time to make the purchase! Love the earrings! Mary Jo was so helpful in showing why this pair was the better value. Fabulous customer service I'll be back! 4/8/17service I'll be back! 4/8/17Read More
I am sooo happy that I went to London Gold! It was so different than anywhere else i went, and trust me, I went EVERYWHERE! I never felt pressured or rushed. They simply showed me what they have and left the decision making to me. If you go in, ask ...go in, ask for Shannon! She helped me every step of the way. From the moment I met her, i trusted that she simply wanted me to get what I want. She didnt make me feel uncomfortable or pressured like most people would. I HIGHLY recommend London Gold for anyone who is looking for excellent customer service, people who will be real with you, but above all, high quality diamonds and jewelry. 4/3/17Read More
I would highly recommend coming to London Gold. I was looking for my engagement ring. Shannon and Mary Jo helped me find the most beautiful ring and explained everything to me in detail. I'm so happy I didn't go anywhere else! 4/5/17Read More
My fiancée and I went to several different jewelry stores while shopping for my engagement ring. In the end, we found the perfect ring at the London Gold in Scottsdale. We liked the selection at London Gold more than the other stores. We found a ring that I loved and ...and had one of their on-site jewelers create a new ring for us in the same style with a center stone more to our liking and sized to fit my smaller finger. Patti and Danika and the rest of the staff at London Gold were great to work with. Everyone at the store was friendly and knowledgeable and really seemed to care about what we wanted. The whole process went very smoothly with no surprises. London Gold? It's the Best! 3/20/17Read More
My fiance and I came in looking for a new diamond for the center of my engagement ring and a new ring for him. We were greeted at the door by Gillian. She was so amazing and helped us both find what we were hoping for in less than a ...half hour. She is extremely talented at what she does and knows her diamonds. We came in with a budget and she found me a gorgeous diamond for the center of my ring. I would highly recommend her as your diamond consultant and London Gold for any jewelry purchase. The environment was warm and welcoming and all the consultants were engaged in finding the perfect jewelry for their customers. I looked on many jewelry store websites before finding London Gold and I knew instantly that this store was right for us. Go see Gillian at the Chandler Location and let her makes your jewelry dreams come true. 3/18/17Read More
Every time I am looking for spectacular jewelry, I go to London Gold to see Orly Schulgasser. Orly is very knowledgeable about everything I love, sparkly things! She is also so nice and patient with you while you try on every piece in the store. If you are looking for ...are looking for spectacular bling, go see Orly! 3/20/17Read More
I was blessed to meet Orly Schulgasser at the newly remodeled London Gold store in Scootsdale on Shea. I was looking to have an engagement ring made to exacting specifications. Orly patiently listened to my descriptions, designed several iterations of my description, painstakingly listened to my thoughts on tweaking the ...tweaking the design and made certain I was comfortable with her design ideas. Orly gave me a timeline & a price to craft my ring of a Lifetime. Orly's creation was completed ahead of schedule & looks spectacular on my fiancé 's hand. She is constantly receiving compliments on the ring's beauty & unique design and she gives credit to "our designer" at London Gold, Orly Schulgasser. I, we, we're blessed to have Orly for our engagement creation. 3/21/17Read More
I could not have envisioned a better experience. Staff was welcoming, helpful and friendly. Jeff appraised my gold jewelry that I brought into sell and the outcome was far more than I expected. So glad I went! 3/20/17Read More
It is always a pleasure to have Orly help me at the Scottsdale London Gold location! She is always very helpful and has a great eye for design! The new remodel turned out beautiful and the store has even more display cases to satisfy your purchase choices. They have a ...have a great selection of unusual designers and also offer items that range from fun to wear all the way through to precious metals with colorful gemstones and diamonds or pearls. Keep London Gold in mind for something new or for a redesign of something old. You will be very happy with their work and your selection! 3/23/17Read More
My wife and I were married in 2006 on 11/11 at 11 am. But, about 8-10 months earlier we were engaged. And, we bought a nice diamond engagement ring. But we didn't buy it at London Gold. However, when one of the smaller diamonds fell out of the setting, we ...we decided to see if London Gold would do the repair. Since we couldn't find the diamond that fell out, Tara thought that we should replace the missing stone and the stone on the other side of the main diamond with two matching rubies.Rubies are my birthstones.
Enter Denise M..... Denise, and Mary Jo (to an equal extent), are the can-do experts I have worked with at London Gold. Denise agreed with our replacement plan, so she got it done for us. She also had the rings and my wedding ring cleaned and re-coated with rhodium, so they all looked like new. And the rubies she selected for us were just perfect.
About 4 months later, one of the rubies cracked. I took the ring back to Denise, and she suggested we replace the natural rubies with man-made rubies. She said the artificial stones were much stronger and they would last longer. They also were more uniform than natural rubies, and they would look more brilliant.
We agreed with Denise, and so she took care of everything that needed to be done. A week or two later, Denise called to say the ring was ready to be picked up. I put down my paint brush, changed my clothes, and drove over to London Gold.
It was true that the new "rubies" looked much better than the real rubies (one of which had broken). And the ring looked better than new! I should also mention that the costs were quite reasonable, and that we never worried that while our rings were in her care no stone switch-a-roo would ever happen. Denise, Mary Jo, and all the London Gold staff are above reproach. They absolutely KNOW their geology. And the repair work they do is the best in town! It was our good fortune to give this company a try. They are truly the "Best of Phoenix".
Thank you Denise, Mary Jo, and all the staff members of London Gold. 3/5/17
Mitchell and Tara KleinRead More
My first time experience with London Gold was at the Arrowhead location. I was pleasantly surprised by the great selection of jewelry, the friendly staff and the nice ambiance. There was absolutely no pressure to purchase, yet, I was treated as if I was their only customer. 2/27/17Read More
My husband and I entered London Gold, Scottsdale, for the first time in January. We were greeted by a very charming young lady, Amber. When we explained what we were looking for she immediately took us to a section of the store filled with a huge selection. She was not ...not only outgoing and helpful but a wealth of information. She truly knows the business. London Gold is the best. Thank you all. 2/17/17Read More
Let me preface the following testimonial by stating we live out of state, but because of our interactions with Amber Todd, the trip is well worth it. Our experience with London Gold at the Scottsdale location with Amber has been nothing short but stellar. We have dealt with Amber on ...Amber on many occasions, all of which have exceeded our expectations and knocked the competition out! She has her client's best interest at hand and always makes us feel welcome and like family. Over time Amber has become a great friend and we highly value her opinion and expertise. She does what is right, not what is easy and is not looking "for a sale". She genuinely cares about her clients and it shows. Undeniable, she is amazing and awesome! 2/12/17Read More
I wanted to take the time to let you know how happy we are with London gold and Carrie Ann Waltman at your Scottsdale store. Carrie was so helpful and just such a dear. She always is ready to help any time we come into the store. She believes in ...her merchandise so it is easy for her to recommend items. We will always come to London gold for our need. We love Carrie Ann and your store. 1/24/17Read More
Entering a jewelry store can be quite intimidating. My knowledge of gem stones, design and quality is limited to what I see. Often times a sales person is more concerned with their taste and the commission they stand to make from a sale. You will NEVER find this type of ...experience at the London Gold store in Scottsdale. My family and I have had many occasions to visit London Gold for various jewelry needs. The jeweler we always work with, Orly, is wonderful. She is knowledgeable and helpful. Orly listens to what we want. We are time after time delighted with our finished piece of jewelry. It is common place today to say that a place of business makes you feel like welcomed family, but Orly and the rest of the London Gold staff accomplishes this with true sincerity. When considering the next jewelry purchase, repair, or redesigning a precious piece I know that Orly will be with me making sure I get what I have in mind and that the job will be done exactly as I have in mind. 1/13/17Read More
My husband & I have been a London Gold's customers since the beginning of our relationship, for over 7 years. The store its so well organized, that I truly suggest to every couple to take a store tour even before landing to the engagement rings' section. So that you will ...have a better picture of the beautiful items in this store.
Their service and craftsmanship is second to none: every piece of jewelry is truly wonderful, very unique and absolutely delightful.
They even have big selections for men: classic, beautiful, so masculine rings, bracelets and watches, that from time to time we purchased for my husband, too.
Every purchase we made comes with certificate of authenticity. This Christmas my husband and I were assisted by Jamie. A warm, welcoming, enthusiastic, sale-professional, but yet so approachable.
We went with no specific idea of what to buy, but Jamie follow every request and show me different items, one more beautiful then the other.
My husband and I deeply recommend this store; High level class, pressure free professionalism, exceptional customer service.
I can see why London Gold truly earns their reputation for excellence in the industry with unique design and top-quality gemstones.
(Monica's Italian Gourmet Kitchen) 1/10/17Read More
I love unique jewelry, and I have looked for something special for years. I have shopped countless windows and browsed through hundreds of options, but never really found something that captured my heart. However, Patti Cunningham at London Gold (Shea and Scottsdale Road location) took the time to ask about ...my style and different designs that interested me. She really wanted to help me find something special that suited me, and she directed me to a piece I had not seen in their estate collection. I was captivated as soon as I tried it on. Not only did she help me find what I wanted, but she gave me an incredible price. I am so happy! London Gold truly is the best. My holiday season has extra sparkle this year. Thank you, Patti! 12/30/16Read More
I have used London Gold in Chandler, AZ for many years for jewelry repair, sizing and even selling jewelry. I have always been treated with the utmost respect, kindness and caring. The ladies in that shop are marvelous! They truly do everything in their power to expedite repairs in a ...repairs in a timely fashion. The repairs are wonderful. The jewelry repair people are top notch, too. Everyone there makes you feel so at home and appreciated for your business. I drive from Casa Grande, AZ and so don't make it there often, but always receive the same quality service. May they enjoy many years of being the "best" there is! 12/20/16Read More
My wife Carri was interested in upgrading her wedding ring. She went into London Gold in Chandler, Arizona and spoke to Jamie Prior. Jamie was extremely helpful in guiding my wife through the entire process of picking the style, setting and diamonds themselves. She brought in a diamond specialist (name ...brought in a diamond specialist (name not remembered, sorry), who showed my wife the various diamonds and explained the quality and pricing. After putting everything together my wife called me to come take a look at it. It was very impressive and I had a little bit of sticker shock. But we decided to move forward and purchase the ring. We put it on the 6 month layaway plan I proceeded to make payments for 3 months until it was paid off. Each time I would visit the store they greeted me like I was their only customer at that time, even though I came in in my dirty work clothes it didn't matter. We would certainly purchase again from London Gold in Chandler and recommend that others should do the same. London Gold, it's the Best!!!
Joseph & Carri Yenkala San Tan Valley, Az.Read More
When we stayed in Scottsdale last winter, we purchased a beautiful diamond ring with the assistance of Carrie Anne. She spent several hours making sure we got exactly what we wanted. Recently, we needed her help to fix the ring and had to send it back to Scottsdale from Iowa. ...In order to get the ring back to me before Thanksgiving, which I requested, she expedited the return, and I received it two days after my request. Great customer service from Carrie! Thank you!!Read More
On Saturday 10/30 I visited your Chandler store looking for a setting for a diamond I had received from my deceased aunt. We were greeted by Jamie immediately upon entering the store. I explained my mission and Jamie began to provide numerous options. Jamie took considerable care to determine my ...taste. After many, many settings (Jamie was very patient!!) we found the perfect setting. The perfect setting required replacing the stone and sizing. I explained to Jamie I was in the area for only the afternoon. Jamie checked with the jewelers team and agreed to having the ring completed before closing. I was thrilled!! In only a few short hours, I had a perfect setting for a sentimentally valued diamond. Jamie exceeded my expectations! Thank you to Jamie and her team that turned a casual inquiry into a perfect experience! As a Customer Experience professional, I can say with confidence, your team hit this one out of the ballpark! I have Jamie looking for my next purchase... I will happily refer Jamie and the Chandler team to anyone looking for exceptional service. 11/03/16
We have had the most amazing experiences with London Gold, Arrowhead! Denise and Mary Jo helped us find our dream wedding rings! They take the time to really help you figure out what will work best for you! The relaxed atmosphere really lends well to finding what you really want! ...you really want! I will always be loyal to these sales people who really care about our happiness over making a sale!!!! I will be back many more times starting with a Mother's Ring :-) Thank you for being the most amazing people in the jewelry business we've ever met!!! 10/16/16Read More
I have never done business at London Gold before and will never go anywhere else now! I had been searching to replace a beautiful ring I had lost/stolen that was under insured. I was struggling to replace it with something close to what I had which took me 35 years ...and 5 trade ups to get with one that I would love as much but could afford. I was having no luck finding "the one", "the wow" one! I stopped in at London Gold just incase, I had to make a decision on several stones at another shop and was struggling. I was about to give up altogether not willing to spend the money I was going to have to spend and still feel like I was settling. I was heading home when I saw London Gold and pulled in just to see... Within 10 minutes of telling Chris what I was looking for I had made a new friend who truly was excited and happy to help me with 3 beautiful stones to choose from in my price range. Now I had a new but fun decision to make!
Chris was incredible. I didn't have enough in the budget to get the stone I wanted and a new setting. I had a lively yellow gold 1 carat base that I had bought years ago at a remount show that was very nice but yellow gold and I had already worn it for years. She suggested I have it dipped in Rodium to change it to white gold then have the large stone I really wanted mounted to the base I already had. Hmmm. Good idea but the stone I wanted was not eligible for the no tax during renovation promotion. She made a call....she got my stone included. There was NO additional charges for a Lifetime warranty, NO charge for mounting the stone, NO charge for the head to mount the stone in, NO charge for the sizing or dipping. AND it included an appraisal for my insurance company so I would have what I needed to Insure it for what it was worth!
The price of the stone was all inclusive. I wasn't nickled and dimed right out of my price range. Chris helped me make it work within my price range not trying to upsell me. She heard me!
Thank you Chris Basulto for hearing me, helping me and making a sad situation fun and enjoyable! Will see you soon for our mother daughter ring! 10/11/16
In 2005 on a flight on Southwest Airlines I picked up the magazine in the airline pocket in front on me and thumbed through it. I came across a page with 3 stunning rings on the page and, I admit, I snagged the page to take home with me. Why? ... Why? I saw an exquisite ring, made by London Gold, which caught my eye. I was inspired by the design, the ingenuity and the juxtaposition of the Asscher center diamond in a strong diamond band. It was unique, and something I hadn’t seen before. At the time I’d been married 11 years. I kept that page in an envelope I marked ‘RINGS’. Over the years I’ve looked at rings from time and added pictures of designs that appealed to me. But none ever lived up to the London Gold standard. Several times over the years I’d go to the London Gold website to look at this beauty.
Fast forward to June 2016, a couple months prior to my 22nd anniversary. I was going on a trip to Scottsdale, Arizona and was aware that there was a London Gold in the vicinity of where I was staying. I decided to take my RINGS envelope and magazine page with me. The ring was no longer on the website, so I didn’t think it would be there. I walked into the store and was greeted warmly by the staff and I met SHARON CLIFFORD and DANIKA SKINNER. I pulled out the 11 year old page from Southwest Airlines magazine and asked Sharon if they had this ring. I was absolutely delighted to see that they had a version of that same ring. I admit, I was emotional and downright giddy seeing the actual ring in person after having this aspirational photo for 11 years.
I brought my mother back to see the ring, as well as my husband a couple months later. Sharon and Danika worked with us to design a ring for me, even suggesting a couple of modifications that I loved even more. They were patient, friendly and accommodating over my FOUR trips to the store. Sharon even allowed me to use her ring to determine the size of my own since we had a similar ring size. Thank you, Sharon, Danika and Benny, for your help in obtaining my 2005 London Gold Dream Ring! 9/27/16
Denise at the Arrowhead location is always so helpful and friendly! She always goes that extra mile to make sure that her clients are taken care of! We love doing business with Denise! 9/25/2016Read More
Awesome experience purchasing a engagement ring from Danika Skinner and Orly Schulgasser at the Scottsdale location. They went above and beyond for me and even found exactly what we were looking for and getting it form the Bell Rd. location. Coming from the customer service field this was a great ...a great experience. Cant wait to come
back. 9/22/16Read More
I have been a customer of London Gold for many years and I'm sure I will continue to be for many years to come! I recently decided to upgrade one of my rings - Chris Basulto was wonderful to work with. She helped me select the setting based on a ...on a picture of something I had in mind and it turned out beautiful. Then she helped me select a colored gemstone to put back into the original setting. The rings are gorgeous! Thank you Chris! 9/12/16
I had my wedding ring put in a new setting. We originally bought the diamond from London Gold. I am so thrilled with new setting. Sharon, thank you so much for your attention to detail. Sharon you are the best! My new setting is stunning! 9/6/16
I was shopping for a watch for myself and tried to make my search easier by calling several places to inquire name brands they carry. I was lucky to have Mary Jo answer the phone and she offered to text me several photos of watches that match what I was ...hoping to find. I followed up with a visit to her location, was received with a warm welcome and made a purchase. As it turned out, I found it very difficult to actually read the time on my new watch and was very upset because I wasn't sure if it could be returned. I contacted Mary Jo and she immediately put me at ease and offered to take it back - no problem, no worries!! I must say this shop has the most pleasant and informed personnel and the best customer service. I highly recommend this location for all your high end jewelry needs as they also have a lovely collection! 8/30/16Read More
Denise Marchese, Assistant Store Director was very pleasant when dealing with my order. Her customer skills was second to none. She made me feel at home and she remembered me from a couple of years ago when I first came to the store. I will always come back to store ...to see Denise. 8/25/16
Daniel FisherRead More
My friend and I walked into London Gold (Arrowhead) one afternoon because I had a diamond ring I just wasn't happy with. I wanted a new setting for the center stone. I looked at ring settings for about an hour with Chris. She was very helpful, very friendly and very ...very friendly and very patient. Shannon then came over and asked if I would like to do a custom setting. I had found a setting that I loved and she recommended customizing it. She noticed that I wore a lot of blue and suggested replacing a couple of the side diamonds with blue sapphires. With a few more small changes, I now have a custom one of a kind ring. It turned out more amazing than I ever imagined. Thank you Chris and Shannon for all your wonderful help. Thank you to Edwin for making such an amazing piece of jewelry. I have received several compliments on it and mentioned London Gold as the designer every time. I will definately be back for future purchases. 8/25/16Read More
I just want to take a moment to let the management know that we have received OUTSTANDING service from DANIKA SKINNER! She could not have been more welcoming and helpful to us during our transaction! 8/25/16Read More
I went to London Gold wanting to buy a bigger diamond for my wedding band. I didn't know anything about diamonds. Fortunately for me, Mary Jo came over to help me. She was so knowledgeable and a very patient teacher. Because of her help, I was able to choose a ...beautiful diamond at the cost I could afford. I love my ring! Thank you Mary Jo and London Gold. 8/17/2016Read More
Jamie was absolutely amazing to work with. My mom gave me her diamonds from her original wedding ring for me to create my dream rings.. and Jamie executed the process to a tee. Creating such custom pieces and watching the full process was absolute fun and a wonderful experience. The ...are absolutely amazing and I STILL cannot stop looking at them. I want to say not only was she awesome, but the whole team there was nothing but kind, helpful and full of information.
I will DEFINITELY be purchasing all my future rings from them. 8/16/2016Read More
Danika was a great help to me. I was buying an engagement ring and was a little nervous about what to buy but she has great vision and picked a beautiful ring and made may task a lot easier. I appreciate the awesome service also, my ring was ready a ...a day early. Thank you Danika I will be back for the wedding ring! 8/15/2016Read More
I can not say enough good things about the service and warmth of our sales associate, Danika Skinner! She was EXCEPTIONAL in every possible way. Give her a raise!!!!!!!!! Because of her, we will definitely return to this store for future purchases. 8/12/16Read More
Denise helped me to create the engagement ring of my dreams!! I started looking to get an idea of what I wanted over a year ago. She took her time with me and always had great ideas to help keep me on budget. When I didn't find exactly what I ...dreamed of she encouraged me to create my own ring. She helped me every step of the way and was so knowledgeable about the process. She never rushed me and was so patient when I decided to make my last minute changes. Because of her I have my fabulous one of a kind engagement ring. I can't express how happy and greatfull I am for her help and guidance. She has become a special friend that I really trust and recommend her to all my family and friends. Thanks Denise 8/11/16Read More
I went to the Arrowhead location to see about placing my deceased mother's diamonds from her wedding ring into to mine, it was an emotional time for me. Shannon was wonderful, sweet and very patient with me while I decided what to do with my wishes to remember my mother. ...I finally decided to go through with the change after almost a year, Mr. Daniels the ring designer was amazing, The CAD generated pictures he designed were unlike anything I had imagined and truly brought tears to my eyes to see the beauty of mother and daughter back together through a ring. I wish to thank both of them from the bottom of my heart. They truly were amazing and my ring is stunning, I truly feel that I have my mother wrapped around me. Thank You!!! 8/4/2016Read More
I have known Orly for years. What started as a jewelry relationship has become one of family. Her honesty and care for me as a client and friend is precious. I know I can refer my friends to Orly and she will always treat them with the care and honesty ...care and honesty that is an intrical part of her. London Gold is very fortunate to have Orly as a member of the team! 8/2/2016Read More
Once in a while someone special comes along, and you were that someone for us. Orly we want to thank you for all of your hard work and hanging in there for us. I love my ring and Don's ring. Thank you so much in appreciation. 8/1/2016Read More
Dear London Gold Owner/Manager, I want to tell you how wonderful it was to see a friendly and familiar face when I visited your Arrowhead store recently. Mary Jo is someone I had worked with several years ago when I purchased my lovely 3+ K Diamond ring. I had a ...had a question regarding my ring and she answered in a reassuring and calm manner. I asked her if she would take the ring to Steven (the jeweler) and ask him his opinion. (Steven made the ring.. and did a fabulous job) Mary Jo
was very pleasant and with a sincere smile said, "sure, I'll do that". Everything is fine with my ring and I left the store with a smile on my face and a smile in my heart. It doesn't get any better than that! I always tell people I got my ring at London Gold. I also tell them that I went to several jewelry stores looking at stones (diamonds) but London Gold was the store that was able to get exactly what I wanted and at a do-able price. Thank you London Gold for having AND keeping such an awesome staff. 8/1/2016Read More
I wanted diamond hoop earrings and shopped around before finding Danika at London Gold. She was amazing! I had tried things at other stores that didn't "wow" me but then Danika suggested I try a different style and "jackpot!" She carefully listened to what I liked and didn't like and ...didn't like and on the first try, she recommended the right style. Even better, she suggested some other settings and we ended up custom designing a spectacular pair of diamond hoops I LOVE!! With her expert guidance and diligent attention to detail, I am thrilled with my final product. Top notch process and professional to take me through it!! 7/22/16Read More
Trish is amazing! She was instrumental in helping me find the best pair of diamond earrings for my wife. She listened to what I was looking for and found the perfect pair. Oh and she did it all from another state! I live in Texas but grew up in Phoenix ...grew up in Phoenix and I knew there is not a better company out there so I was set on making my purchase from London Gold. My mom always said when you find a good jeweler and mechanic you never leave them. Trish is now our family jeweler! 7/22/16Read More
The staff at London Gold is exceptional. I needed an adjustment on a previously purchased necklace and it was completed quickly and efficiently. BTW, the necklace is unique and GORGEOUS. I have never seen anything like it anywhere in the world!Read More
I lived in Phoenix for 20 years and while in Phoenix I found London Gold and was amazed by the beautiful jewelry and great customer service that I encountered. For the past 10+ years have lived in Ohio and found that I couldn't get the quality of diamonds nor the ...customer service that I received at London Gold, so I continued to purchase from them. That is how I got to know Sharon, a wonderful diamond curator & custom designer, hands down. It is a great feeling when you can call your London Gold Curator, tell her what you are looking for and she sends you photos of the diamond and GIA certificate for what she has found for you. With her assistance we designed the engagement ring and wedding band of my dreams. Jeff and I can't thank her enough and want to make sure that everyone knows. Thank you Sharon and we will purchase from you again! 7/19/16Read More
I have been in the Jewelry industry for over 50 years, the last 11 years of my career was with London Gold. I have been retired for one year and I just needed to tell what a wonderful place to work. The owners treat you like family and are very ...concerned about your well being. The merchandise is second to none and service is the same. It was a great pleasure of ending my working career at London Gold. If possible I would do it all over again. 7/5/16Read More
When buying fine jewelry, you not only want to be sure you are investing in quality that will last you a lifetime, you also want exceptional customer service people who will guide you to help you make the right choice. London Gold goes above and beyond to meet these needs. ...6/26/16
My husband and I originally purchased our wedding rings from London Gold in Scottsdale, Arizona. My last purchase was made by phone; and I was once again impressed and pleased by their professionalism. Unfortunately, my husband misplaced his wedding ring and we were both upset. Despite the misfortune that happens much too often, I wanted to surprise him for his birthday and repurchase the same ring. I called from our home in California, and spoke with a sweet young lady named Danika, who went above and beyond to assist me. Thanks to her, the old receipt was located, and she immediately contacted the manufacturer. I had the ring within 2 weeks.
Thank you London Gold and Danika for your exceptional service. You made our wedding and my husbands recent birthday a super memorable one!
I had the best service ever at a jewelry store. NO pressure and i didn't feel like i was taken advantage of even though I didn't know much about jewelry. I want to thank Radiana for all her help and for helping me choose the best ring for my girlfriend. ...6/22/16Read More
Chris has gone above and beyond to help with designs to reset my mom's jewelry. It meant so much to have the stones reset so I can hand them down to my daughter. They turned out beautiful. 6/13/16Read More
Many thanks to Orly and the Scottsdale store goldsmith (unfortunately I wasn't able to meet him and thank him personally) who repaired my gold Rolex watch band so that I was able to wear my mother's Rolex again. After being told my only alternative was to purchase a new watch ...watch band (for $10,000!) elsewhere, and by Rolex personally, Orly advised me to leave the watch with her and she would discuss it with her goldsmith. A week later I picked up my watch and it looks brand new and fits better than ever! The goldsmith worked a miracle--my only regret is that the two times I was in the store, he was not! Thanks so much for restoring my heirloom to me. And Orly, thanks for your help and enthusiasm for my project.
I am thrilled. 6/12/16Read More
Danika was super informative and not only helped me with some diamond jackets for some older earrings but also took an old necklace that was too short and made a bracelet for me! Wow. Can't say how happy I am with everything. All the best Danika and thank you! 6/11/16
While on vacation, we stopped in to browse new diamonds. Danika quickly put us at ease and made the shopping experience fun. She took the time to truly find out what we really wanted rather than just selling something in the case. She enlisted the help of another employee named ...another employee named Orly who helped with the design work. In the end, we have the perfect new 5 carat diamond ring. Thank you so much!! 5/25/2016
I worked with Carrie at the Scottsdale location. She was excellent. Very kind and helpful. I did not feel any sales pressure and she had a very good understanding of what I was looking to buy. Thank you Carrie. 5/11/2016
I would like to thank Jeff and his colleagues at London Gold for helping my daughter, Sara and her fiancee, Tim, design the perfect engagement ring, transforming my mother's heirloom diamonds into a beautiful, one of a kind creation. 5/10/2016Read More
The day before my Mom was to return home she lost the diamond out of her setting. We didn't find it so we set out to find a new one. Before arriving at London Gold we stopped at few of their competitors, but were put off by the sales approach. ...approach. When we arrived at the Scottsdale location, Carrie Ann, their wonderful saleswoman, greeted us and got to work helping us resolve our problem. In a little over an hour she showed us 9 diamonds with all the details. Mom wanted a larger diamond for the center, the jeweler checked the ring, saw no problems with the requested work and committed to doing the work that afternoon. Mom found a diamond that she loved for sparkle, color, quality, and price. We returned 5 hours later to a ring that looked fantastic, polished, and sparkling. Thank you to all the staff, it was truly appreciated. Read More
I was very impressed by the depth of expertise of Orly and the whole team at London Gold. They not only helped my soon-to-be fiancee pick out the perfect engagement ring, but they were also extremely helpful in helping to secure the financing for it. My experience here made the ...experience of buying an engagement ring a hassle-free and pleasant experience. I couldn't be happier with my experience. 5/7/2016Read More
I have been a long time customer of London Gold. On my recent visit I worked with Danika & Sharon. They were so patient, helpful and wonderful to work with. I will continue to shop with London Gold in Scottsdale. 5/6/2016
Recently, I traded in some old jewelry for some beautiful earrings and a new ring. Chris was incredible to work with. She went above and beyond in assisting me with my new fabulous pieces! 5/2/2016Read More
Five stars is not enough! Shannon at the Arrowhead store is seriously amazing! My husbands family has been going to London Gold for years and they treat us so well. I could not recommend Shannon and London Gold enough. My diamond ring is breath taking and is custom made. They ...are timely in everything they do and they do an excellent job on everything! You have a FOREVER customer. Three generations and counting! 4/23/2016Read More
Overall experience was amazing. Bill was extremely helpful and took the time to make sure we were happy with our purchase. My soon to be wife is ecstatic about her new rings. Even with having to wait to have a ring custom made, we absolutely love what they made. 4/7/2016
Gillian worked with us to find the perfect ring for a stone we had and suggested a custom head be made for a setting we really liked. It turned out fabulous. She stayed in contact with us every step of the way which created a very safe experience for us ...especially when leaving personal merchandise. 4/7/2016Read More
My husband and I have shopped at London Gold for eight years... When my husband passed, the team here was professional, gracious and understood that I wanted to turn my wedding ring into a beautiful dinner ring that i could wear everyday to remind me of the wonderful memories of ...my husband. the result were unbelievable. I could not be happier. Thank you to all the staff and David for making my memories last forever.Read More
Came in to look for a replacement of lost diamond from a wedding setting. Ron gave me an estimate from my GIA papers for the insurance company. Orly and Ron were both very helpful finding me a beautiful new diamond and a stunning setting. I did shop around, and London ...was the best.
I'm very satisfied with my experience at London Gold. I went in after viewing the website, which was already very helpful, and was very pleased to work with Bill at the store in Chandler. Bill made the experience a very easy and personal one, and showed me several options within ...options within my budget for an engagement ring that were all stunning! Today, I am walking out with a beautiful ring that I am proud to have picked out with Bill's help! I highly recommend London Gold and will definitely return!Read More
I recently purchased a diamond ring at London Gold in Scottsdale. The salesperson there who assisted me in the purchase was Carrie. Carrie was wonderful to work with, she is extremely knowledgeable and patiently helped me select the perfect diamond and setting in a pleasant and low-pressure manner. If you ... If you shop at London Gold, I recommend that you ask for Carrie.Read More
Danika and Ron were a pleasure to deal with. They put up with a million questions and took my overly-picky nature in stride. I ended up with something I love - and I hope my soon-to-be fiance will too. Thanks very much.Read More
I have been searching for a 22" marine-style gold chain for a while, and today I was lucky enough to have Carrie Ann help me out in the Scottsdale store....found exactly what I have been looking for, at a great price/value and Carrie Ann was outstanding in finding the perfect ...chain.Read More
Thank you London Gold of Scottsdale, your attendant's knowledge of jewelry helped me to realize the value of my purchase. Danika's patience and intuition brought out just what I needed my gift to translate to my 16 year-old granddaughter. on her birthday. The earrings were perfect!!! The sparkle in her ...priceless to me. The right gift at the right time.
Thank you, DanikaRead More
Blown away! Extremely Impressed! The quality of design is extraordinary. The process from the moment you walk in the store to final piece being delivered is simply seamless, smooth and stress-less. The ring they crafted is truly unique, stunning and will be treasured for generations in our family. To top ...family. To top it all off LG gave us an amazing deal that couldn't be beat by any other jeweler. Just a fabulous experience overall. 5 Stars! Read More
London Gold has done it again! I'm the extremely happy customer with a custom and timeless piece that was once a family heirloom. The original setting/stone was my engagement ring which has very special meaning as it once belonged to my husband's mom who passed from breast cancer when he ...when he was an eleven year old boy. It had remained safely locked away until our engagement 11 years ago. And, now as our ten year anniversary approaches, London Gold went above and beyond and created another timeless piece. Ron and Trish...as well as the entire staff have incredible customer service and design skills second to none! I'm once again speechless with this magnificent engagement ring and am honored to wear it in memory of a very special woman. Thank you London Gold! Read More
Although mine was a relatively small purchase by comparison, Danika treated ME like gold! Since I didn't know a lot about diamonds, Danika was able to answer my questions in a way I could clearly understand. The camaraderie at this Scotsdale store made me feel that I was part of ...the fun. I will be recommending Danika and London Gold to family & friends!
Elizabeth Read More
My fiancee and I had an engagement ring made at London Gold in Scottsdale AZ. It turned out so perfect that everyone that has seen it gave a big "WOW". The service was great from Ron on down to the sales staff. We both highly recommend London Gold for any ...custom design you may desire.Read More
Denise was an absolute delight to work with and helped through the process of selecting my wife's necklace. I was unsure and her insight was invaluable We look forward to future interactions and appreciate her expertise and professionalismRead More
The first purchase at London Gold was a pendant for my wife for Christmas. Carrie Ann, at the Scottsdale location was absolutely wonderful. With her help in the stone selection, the setting and professional advice was so appreciated. My bride of 49 years is all smiles! Then we returned for ...returned for our second purchase, which included earrings to match the pendent for my wife and a replacement wedding ring for me. We have made three purchases and couldn't be more pleased with the selection, price and professionalism from Carrie at London Gold.Read More
I have been coming to London Gold for years and they have always exceeded my expectation for quality and service. If you ever have a chance, ask to work with Sharon (Scottsdale and Shea location), she makes the entire experience feel like your working with family.. See you soon LG ...Read More
All I have to say is, Mary Jo is the best!!!! My family and I have been seeing her for 15 years now and she always makes us feel special and important. Even if I haven't been in for a year or two, Mary Jo always remembers us and treats ...and treats us like a friend, NOT just a number or a pesky customer. 😇 I will continue to buy all our jewelry from London Gold and Mary Jo forever, no exceptions! THANK YOU FOR EVERYTHING MARY JO!!!! You truly are the best in the industry!!! Read More
My wonderful husband decided after almost 40 years of marriage that I needed to "update" my wedding set. We went to London Gold and were fortunate enough to be able to talk to Shannon. She was so helpful and so nice. She found the perfect stone for me to replace ...the diamond on my band. She was very patient as we looked through all the stones and made the decision about which one we wanted. Thank you Shannon. I am very very happy with my ring and the service at London Gold. I will be back!Read More
I have been a customer with London Gold for 30 years now. I have never been disappointed with the customer service as well as the quality of the items purchased. I would highly recommend considering this location for your future purchases. Please ask for Sharon! She will treat you like ... She will treat you like family.Read More
I came in to upgrade my diamond earrings now and look at upgrades for my wedding ring later. Amber gave us the BEST service! My husband was actually alright with all this shopping!! WE got beautiful earrings and amazing ring plans for later this year. Thank you London Gold, you're ...the best! So impressed with Amber, can't wait to see her again for all our needs. Amber was the best jewelry specialist I've ever dealt with.Read More
Marry Jo is wonderful. She and Edwin recreated my wife's wedding ring from pictures of an outdated appraisal. Marry Jo took excellent care of us. She kept us informed during every step of the process from start to finish. She found an exact match to our original diamond, and an ...updated more modern version of her ring. I will recommend anybody to make London Gold their first and only stop for all of their jewelry needs. Too bad 5 is the highest rating, for the personal and professional service that was shown to us. This was a very delicate predicament for myself and my wife. Marry Jo was very encouraging and understanding to our situation. The ring is better than expected, Marry Jo and Edwin Thank you so muchRead More
Gillian worked with us to find the perfect ring for a stone we had and suggested a custom head be made for a setting we really liked. It turned out fabulous. She stayed in contact with us every step of the way which created a very safe experience for us ...especially when leaving personal merchandise.Read More
My husband and I thoroughly enjoy stepping into the Chandler London Gold store. The jewelry is beautiful and the employees are friendly, welcoming, and very helpful. Jamie was awesome to work with by listening to what we were looking for and finding the perfect diamond band to complete my wedding ...set. We really appreciated Jamie's patience and expertise and look forward to working with her in the future.Read More
Marry Jo is always been supportive to purchase our desired stuff. London Gold has fulfilled all our requirements of buying Jewelry and looking forward for close association further. Appreciate the whole staff immensely and would like to rate it 10 on 10.
My husband and I had two ideas for my engagement ring. Edwin was able to join those two concepts into an amazing, one of a kind creation. He was a joy to work with and made the process very easy. Once we had the design, we were surprised how quickly ...he worked to make our dream a reality. Denise was easy to work with on the business end of the transaction. She facilitated ease into the process. Our custom design experience was worth every penny. We will be back to work with Edwin again. We have already told friends and family to check London Gold Arrowhead out! Thank you Denise and Edwin!!!Read More
Jamie was the best jewelry salesperson I dealt with by far, in my search for an engagement ring. She was nothing but helpful, understood my needs, and was not pushy at all. My fiancé and I couldn't be happier with our experience at London Gold! We will be back!
My wife hadn't been wearing her engagement ring we purchased from London Gold 23 years ago. It needed some attention, the prongs were worn and she was concerned the diamond might come out. This was the week just prior to Christmas. I took the ring to the Arrowhead store without ...her knowing. I met and explained my situation to Denise. She is the most helpful, caring and understanding sales associate you could possibly meet and work with. Denise and the staff of London Gold helped me to surprise my wife getting her ring back just like new for the best Christmas present ever. Denise you're the best!!! You understand what customer service is. I won't go anywhere but London Gold. Thank you so much!!!Read More
I can never say enough about London Gold and their staff!! they always are so nice, friendly, so efficient, and always have THE best prices of any place else I have ever been! They always bend over backwards to make sure I am taken care of, even when I haven't ...spent very much money here (not nearly as much as I could, anyways)!! Mary Jo has been my go-to gal for years, and it's always good to see her! She always takes very good care of me and my jewelry! They even made ankle bracelets for me once and changed the clasps for me, no charge!!! They are amazing. I will never be able to thank them enough!Read More
Denise at the Arrowhead LG store was amazingly helpful to me today when I came in looking for a special gift for my husband. She greeted me with a friendly smile and by the time I completed my transaction, I felt like I met up with an old friend. Thank ...you so much!Read More
We picked up my wife’s redesigned wedding ring today and could not be happier with the results. Denise was so helpful and patient with us as we had several changes to our original design and the final result was absolutely breathtaking. My wife could not be happier, and described her ...ring as perfect. We will be customers for life and would recommend Denise to anyone as she really cares about giving her customers exactly what they are looking for.Read More
Chris from London Gold at Arrowhead did a great job to helping Us to find the right loose diamond for my ring. We just walked in and explained to her What I was looking for ,she brought me 3 options ( She was very helpful to showing us exactly what ...we looking for) . Hands down I recommend London Gold to everyone and the excellent customer service from Chris . Thanks again Chris.Read More
I am a committed London Gold customer for 20 years. Laine is the main reason for my continuing loyalty. She is professional, courteous and creative. She has helped me with a number of special gifts for my cherished wife of 43 years. Laine has helped me choose and design memorable ...and appreciated jewelry. My most recent purchase was a hand engraved white gold bracelet. Laine has been, is and will be a pleasure to work with for all of my jewelry needs.Read More
I just want to say I\'ve had the BEST EXPERIENCE at the London gold on Chandler blvd, Ms. Jamie was the greatest sales person that has helped me in a long time, she was very honest and presented me with A 1 customer service, I don\'t think I would have ...got any better person here, and now I will have a moment in time when I propose to my future wife, I love you Jamie ...Read More
Absolutely amazed with the ring. It was a long and brutal search but London Gold had the most beautiful settings and diamonds in the valley hands down. Bill was great at explaining everything we wanted to know. It was a very comfortable experience and I plan to continue doing business ...with London Gold in the future. Thanks Bill!!Read More
Unbelievably friendly and helpful staff. They have handled all of our jewelry needs from our wedding rings to building my wife's 10 year anniversary ring, to fixing a 40 year old Rolex watch. I would highly recommend them.
I dragged my walker and my oxygen generator into London Gold, Chandler. and was treated like a queen. Everyone made sure my needs were met and that I was comfortable. The jewelry I was selling was carefully examined and evaluated. The resulting offer was fair and gratefully accepted. I wish ...I had more to sell. I would love a reason to go back.Read More
Sharon took the time to make sure that I was 100% satisfied with my purchase. I wanted a band that was not too shiny and blingy so she suggested the sand blast finish and I could not be happier. I will certainly tell my family and friends where I got ...and who helped me. Thank you Sharon!Read More
My husband "upgraded" the diamond on my engagement ring 10 years ago at London Gold. We had a great experience then, so for our 30th we returned and Sharon helped us pick another upgrade; a diamond halo to go around my stone; and I'm blown away at the quality and ...luster of the work they've done; I have recommended London Gold in the past, and will continue to encourage everyone to shop here! They have a huge selection, their prices are excellent and their workmanship equals their customer service. Thank you!Read More
My husband and I recently had my old wedding rings redesigned into something more practical for everyday. We picked out a design and we used my center stone for the new ring. We were both very pleased with the service and cooperation we received from Mary Jo. She was a ...delight to work with and really cared that everything was done to our satisfaction. We couldn't have asked for a better salesperson who really cared about her customers and their feelings and concerns. We will definitely use her again in the future when our needs require a jewelry store.Read More
My husband and I purchased our wedding rings here at London Gold, Glendale Arizona 25 years ago. Since that time we have continued to visit the London Gold Arrowhead store for all our needs. The staff there are always friendly and knowledgeable. I especially enjoy working with Mary Jo who ...has helped me on many occasions. She is especially helpful and attentive to my needs and offers knowledgeable advice.Read More
Bill did a great job of answering our many questions and presenting ideas. He is very knowledgeable on diamonds and was able to show the details and differences between diamonds. He was very polite and we felt comfortable dealing with him. The store had an excellent selection of rings and ...loose diamonds. My wife is extremely happy her new ring. Thank you to Bill and the staff of London Gold!Read More