Kelly and Lori were excellent with design ideas, quality consultation, and lots of customer care. We left delighted! 5/13/22 Read More
Took my rings in for cleaning and recoating. They came back better than new. Great people!! 4/29/22 Read More
Thank you, Danika, for being so patient and gracious when I brought my earrings in to be repaired. You and Orly both made me feel at ease and I look forward to coming back soon! 4/29/22
Worked with Steven to have jewelry appraised. He was excellent to work with. Professional, honest, knowledgeable, helpful and worked through various items quickly — double checking everything for accuracy. He made many suggestions that were very useful. I would highly recommend London Gold. The entire staff is amazing and Mary ... Jo’s cookies are the best! 4/27/22 Read More
I’m writing this review for Donna. She was very helpful when I was searching for the perfect engagement ring. She was knowledgeable, friendly, and personable. All the staff there are. I spent a long time in there looking at rings and she was patient the entire time and wanted me ... to find the right one. She also helped with the resizing process and helped my fiancé and I pick out our wedding bands. I am beyond thrilled with my purchase and experience at this location. I highly recommend you visit this location if you are in the market for a ring or other jewelry! Remember ask for Donna!!! 4/21/22 Read More
Kelly really helped us to think outside the box of what we initially had in mind for a wedding ring. She educated us on the process, genuinely shared in our excitement & provided her awesome opinion when we would be stumped! I had been to so many stores in the ... previous weeks and was really getting discouraged. We are absolutely in love with the ring we chose & are loyal to London Gold for life. I can’t express enough how grateful we are to Kelly & the jewelers who designed this ring. We consider Kelly family after sharing in this life event with us and helping us find the ring of our dreams! I still can't stop looking at it! 4/15/22 Read More
Gillian is the absolute BEST! She helped me find the perfect Diamond and setting for my girlfriend. She was always available to answer my questions or show me diamonds that I found on the website. If you’re looking to get an engagement ring, go straight to London Gold and ask ... for Gillian. You will not be disappointed! 4/11/22 Read More
I’m very pleased with the sizing of my diamond ring and tennis bracelet. 4/5/22 Read More
London Gold is First Class service! Ronnie and Kelly are not only fabulous, but professional and knowledgeable. Customer attention is excellent! I highly recommend this company! 3/30/22 Read More
The staff at London Gold was phenomenal, knowledgeable and personal. They helped me purchase an engagement ring for my now fiancé and were very helpful. They communicated before hand and showed me options like what I was looking for. They assembled the ring in a timely manner and even resized ... it so that it fits my fiancé comfortably and perfectly. Throughout the whole process they were extremely friendly and hospitable, clearly they have many years of experience that they express in an elegant and professional way. I certainly felt like they cared about my relationship and were excited before I proposed. One of the most telling things is that I was excited to send pictures to them because it felt like they were in my corner, cheering me on the entire time. I'm also confident that I got a beautiful ring perfectly in my budget and I know my fiancé will treasure it for the rest of her life! 3/25/22 Read More
Chris was awesome. He answered all of the questions I had, was very informative and knowledgeable, and made the ring-buying experience smooth and simple. I can’t recommend him and London Gold enough. 3/16/22 Read More
Been doing business with Mary Jo at London gold for almost 10 years! Always the best service and the only ones I trust with my jewelry. Thank you for always taking amazing care of me! 4/15/22 Read More
I lost my husband recently and wanted to have the diamonds from my wedding band made into a pendant. Jamie was so kind and caring. She helped me pick out the design and then helped me pick out a beautiful chain. It turned out so beautiful! The quality is outstanding! ... I’m so happy with the work that was done. I highly recommend London Gold. 3/11/22 Read More
Mary Jo at London Gold in Peoria is the BEST!! She always treats me like someone special, and she even bakes chocolate chip cookies for her friends and clients. She helps me find what I want, within my budget, and then she gives my the best deal on my purchases. ... Today I bought a pair of earrings for my birthday, and she wrapped it up in a beautiful box with a bow on top, so I could open it up on the day. Even though I know what's inside, she said that no one else would, so they (and I!) can ooh and aah when I open it! Be sure to ask for Mary Jo when you go to London Gold in Peoria. She's also a jewelry designer, and she has exquisite taste! 3/3/22 Read More
I am a younger male who's knowledge of jewelry is limited. However, the friendly workers at London Gold didn't see that. They treated me with beyond amazing customer service. I felt included in the creation of my custom piece and they helped to make exactly what I wanted. Not only ... that, but their prices are extremely reasonable. As it says in the add, "it's the best!". Read More
London Gold designed and cast a beautiful upgrade on my husband's wedding ring. Laine and Jorge were meticulous in the design and worked closely with us keeping apprised of the progress. We have gotten numerous rings from London Gold and always find the diamonds to be of excellent quality. Thank ... you so much for your detail to attention and making sure the finished product was what we wanted. 2/25/22 Read More
Carrie Ann was absolutely wonderful!!! The band on my engagement ring got damaged and she helped me pick a new band that is so gorgeous!! She was so kind and made the experience effortless and fun! My new ring arrived today and I can’t stop staring at it! 2/25/22 Read More
Went in to getting a wedding band for myself and for my fiancé. Bill was very helpful in finding a ring for my fiancé and explaining the custom process needed for my wedding band. London Gold made my beautiful custom wedding band in house. The wedding band could not be ... a better fit with my engagement ring. Bill was very responsive throughout the whole process and his coworker completed the ring by the timeframe given. We’ve been very happy with London Gold. 2/22/22 Read More
Our experience with Lori Braun @ London Gold was outstanding! She was very knowledgeable, professional and helpful in the way she presented us with options. No hard sell - after spending a lot of time with us, we went to lunch, talked things over & returned to make the purchase. ... We'll be back. 2/17/22 Read More
Chris was great to work with and very knowledgeable. Had a great experience picking out a wedding band for my fiancé. Great selection. Going back for future purchases. 2/14/22
Brought in a sentimental price of jewelry for repair and was fortunate enough to meet Ronnie. What a great guy! Not only was he very professional, but his communication was second-to-none. He took the time to make sure the repair could be done to my specifications. I felt like I ... was working with a family member. His compassion for my complete satisfaction was palpable. Definitely going to be coming back for any future jewelry repair as well as new jewelry purchases. You got a customer for life. Great job, Ronnie! Thank you! 2/11/22 Read More
Kelly was such a pleasure to work with. She helped us curate a timeless piece we will cherish forever. Thank you! 2/11/22 Read More
Dropped wedding off to be repaired.it it had become bent somehow and I had lost a diamond. It was done quickly. Service was thorough and professional in every way. Have been dissatisfied with another jeweler Down the street from this one. They lost my wedding band and have never reached ... out since. This will be by new jeweler. Carrie was who assisted me. Great job! 2/11/22 Read More
I have been a small business owner now for 27 years. I have dealt with a lot of good and bad customer service over the years. The customer service and commitment to client satisfaction that Mary Jo gave to me and my family was simply amazing! Because of her tremendous ... help finding the right piece of jewelry for my mother and at a great price I can now honestly say that London Gold has earned my lifelong business and every referral I can send their way. Especially to Mary Jo at the Arrowhead location. She is 1 in a million and a very rare acquaintance in today’s retail world. Thank you Mary Jo and London Gold! Best regards. 2/10/22 Read More
Just had great shopping experience with Carrie Ann at London Gold! Loved that she spent as much time as necessary to find just the right piece!! Carrie Ann shared her valuable jewelry knowledge, and helped pare my options to a reasonable number so I could finally make my choice!! PS ... she had us laughing out loud too! Delightful!! 2/8/22 Read More
Shannon and Mary Jo are the nicest, most honest, and helpful people ever. The sales team at the Peoria London Gold location is very transparent and professional. I came here to get an engagement ring for my girlfriend, and I left with a gorgeous, nearly flawless 1.67 carat diamond ring, ... with little diamonds all over the band. It's beautiful and I don't feel like I got taken advantage of whatsoever. London Gold runs a very fair business. They truly are so honest and transparent here. I highly recommend this jewelry store. I'm never going anywhere else for jewelry, ever!! They treated me right and made a life long customer out of me. I'm so glad I came to this store. What a great experience! 2/4/22 Read More
I can't explain how friendly, kind and helpful they were. Not only did I have complete confidence in Shannon and Steve but I also had fun. It was a wonderful experience and far exceeded any expectations! 2/1/22
Ronnie Domb was amazing with the service he provided me. I knew very little about jewelry when I walked in. He showed me options in my price range and allowed me to do a layaway program. He called and texted to remind me about my engagement ring because I would ... forget to make payments. He was very patient when I wasn’t working due to COVID and didn’t pressure me. I finally picked up my ring yesterday and he gave me a great case, a cleaning solution, and referred me to a place to get it insured for $52 a year!!! Part of their continued service is free cleaning every few months, and resizing if needed. If you want to get a great piece of jewelry with great service, go and ask for Ronny Domb. 1/31/22 Read More
Highly recommend this place! My husband and I have been going here for years and always have the best experience. The staff are amazing!!! Wouldn’t go anywhere else. Thank you London Gold team! You guys are the best. 1/31/22 Read More
Carrie Anne is the best! 1/27/22 Read More
We are very happy with our visit to and our purchase at London Gold. Cary Ann was wonderful! Took all the time needed to answer our questions and followed up appropriately. We are so very happy with both rings. 1/24/22
Carrie Ann went over and beyond for us. She had the jewelers make an unbelievable engagement ring and then a wedding band to match. They also sold us a loose diamond that we shopped the price on and London Gold has the best prices around. They take real good care ... of you when you’re a customer!! You won’t be disappointed!! 1/21/22 Read More
We were looking to upgrade my wife’s wedding ring in celebration of our marriage and the customer service with London Gold has been amazing. Mary Jo went out of her way to help us feel comfortable and at ease while helping us to figure out what we needed. We had ... some initial sizing questions that she was able to help resolve right away. If you’re looking for a, “Family touch” for your jewelry needs, I highly recommend seeing Mary Jo at London Gold. 1/18/21 Read More
Donna was great, she took the time to show us just what we were looking for. She was very helpful in showing us a variety of items that we might have also liked. Thank you Donna! 1/4/22 Read More
David Ajamie was outstanding. He took the time to explain things and was very thorough, not to mention his most positive disposition. 1/11/22 Read More
London Gold helped me create my perfect 15th wedding anniversary ring. I knew I wanted something unique to represent my husband and I. We were both born in September, and I wanted the center stone to be a sapphire and I wanted it to be pear shaped. Bill was amazing. ... He had several stones sent to the store. Although they were beautiful, they weren't what I was looking for, and he sent for more options until I found my perfect sapphire stone. He also was very patient while I think I tried on every setting the store had, again until I found my perfect match. The whole process was easy and comfortable. I never felt pressured to buy this or that. Once I actually saw the piece put together, it was beyond my expectations! This ring is exactly what I had dreamed of! In the base of the ring, they were able to put my son's birthstones so the ring truly represents the life we have built for the last 15 years. Thank you London Gold and Bill for the amazing customer service and absolutely gorgeous ring you were able to create for me. I can't stop staring at it! I will definitely be back for my next piece...I think I need a pendant to match...and maybe earrings. ;) Seriously though, I can't recommend London Gold enough! 1/4/22 Read More
Great customer service! Not only was my husband's ring fixed beautifully, it was ready early so I was able to give it to him for Christmas! 12/28/21 Read More
Jeff at London Gold really made my day. I felt like I was working with a friend. Wonderful experience. 12/23/21 Read More
I had the pleasure of working with Bill Hanosh and Mary Jo. I first purchased from them back in April my husband and I came in almost at closing time to pick out a ring for our 19th anniversary. Even though they were close to closing for the night they ... didn't rush us and I picked out a beautiful $4K London blue topaz ring. So when I wanted to upgrade my diamond for my upcoming 20th wedding anniversary my husband said I should go in to get a price on a bigger diamond. Bill was so very helpful and took the time to find out exactly what I wanted he showed me the perfect diamond in my price range. He even explained that London Gold does not sell lab created diamonds and what the difference was. I felt so excited to bring my husband back with me a few days later to purchase a beautiful larger emerald cut diamond! The best thing about London Gold is that they have jewelers right on site. Mary Jo even helped me turn my old diamond into a beautiful bezel set pendent necklace. They have earned a lifetime customer since I live in the area and I plan on going back! Great service and of course those amazing chocolate chip cookies! 12/13/21 Read More
Carrie Ann made the whole process easy. She was very helpful and a pleasure to work with. 12/12/21
I love coming to London Gold. Great selection. The staff is amazing. I particularly like working with Laine. I will keep coming back. Would highly recommend! 12/3/21
A customer for a dozen years, London Gold always has beautiful jewelry in everyone’s price range. If you're looking for something new, different, upscale, and of beautiful quality, visit with the staff for personal care. Everyone is dedicated and qualified to assist, teach if necessary, and complete your business in ... a timely manner. I visit as often as I can, and consider everyone there a friend. The inventory is constantly changing, and it’s such a rare pleasure anymore to find a business that cares about you. They make it fun! 12/1/21 Read More
I had a custom ring made and picked it up today, it is beautiful! Bill Hanosh was so helpful and took his time with me to decide how I wanted the ring made. This was very special to me, my husband of 40 years passed away and I took my ... wedding ring and his ring and combined the diamonds to make a new ring. I'm so happy with the results, I am over the moon in love with it. Thanks again for all your help! Happy Holidays to you! Debbie Read More
It was so random & unexpected that i ended up shopping at London Gold. They are in Arizona, and i am in NY, where there are one or two jewelry stores LOL!! But my “sister” cousin lives in Scottsdale, and London Gold is where SHE shops! & when “SC” saw ... how clueless i was about diamonds, she introduced me to Kelly Larkin at London Gold. The rest, as they say, is history. The next time (and first time!) that I'm in Scottsdale, meeting Kelly and giving her a big thank you hug is high on my list!!! 11/22/21 Read More
Ronnie is fantastic! We’ve gone to him for engagement rings and wedding bands, and we’re customers for life. So important to have a jeweler you trust! 11/17/21 Read More
Both Chris and Donna were great. They both answered all my questions as I didn’t know much about rings. Helped me find exactly what I wanted. They even helped me reset the ring I had originally done and didn’t end up liking. I am so in love with my new ... ring. I would recommend Chris and Donna to everyone looking for jewelry. Best experience ever. Thank you to both of them! 11/16/21 Read More
Mary Jo was awesome! We have dealt with her in the past!! She knows her stuff!! Thank you. 11/15/21 Read More
Jamie was amazing, helpful, kind, listened to our wishes, and had tons of expertise. We are grateful for her in finding what we wanted. We love the Chandler store and love my ring. Thanks again Jamie for all that you did for us. 11/8/21 Read More
Donna H is amazing!! She has been helping me for over 7 years and is always honest. She will show me what I like and she is not pushy at all which makes me want to buy more things. I always get the best deal and they really honor their ... programs. Everything you buy there is always fixed if the diamonds fall out. They only have quality stuff too and some nice hand made designer pieces. Donna is great but the other staff are good too. I love how welcoming they are to me and my service dog!! So lucky to have found this place b/c I bought 3 rings from them and 2 pair of earrings which I love so much!! They even have an estate section for second hand jewelry but only the finest!! So happy with Donna and this store!!!! 11/2/21 Read More
Thank you to Danika for helping us choose our wedding rings. She was so kind and helpful and very knowledgeable about her craft. Thanks again for helping us make our special day even more special! Esteban & Courtney 10/28/21 Read More
Bill is amazing. My husband and I went to purchase and repair some jewelry and he was extremely helpful and informative. The entire staff was wonderful and I highly recommend London Gold. 10/27/21 Read More
My Mother passed away recently and Carrie Ann and her team did a fantastic job of fixing her ring for me with such care and respect so it looks brand new but still carries her memory. They did a wonderful job in protecting the original design. My Mother would have ... loved it. 10/21/21 Read More
We had an excellent experience. Ron was knowledgeable and provided great service! 10/20/21 Read More
Donna was extremely helpful and informative. I had emailed her prior to actually going into the store and requested a few settings to look at. She was very responsive and had the items within a few days. She also had a few other diamonds for us to look at when ... we came in. Donna was very patient and showed us many varieties of settings and stones. She helped us through the process flawlessly. We appreciated her knowledge and help with this important decision. Thank you Donna!! 10/19/21 Read More
I worked with Carrie Ann from the Scottsdale location and she was extremely personable, friendly and knowledgeable. I'm a first time buyer and she made the experience seamless and easy. She was never pushy or pressured me. She found me the best option for a good quality diamond within my ... price range. London Gold is very transparent about their prices and do not play games with pricing. The website allows you to look through loose diamonds yourself with the prices listed. I visited multiple jewelers and I ultimately came back to London Gold because they provided me with the best quality and deal. I am super happy with my ring! I highly recommend London Gold and asking for Carrie Ann! 10/15/21 Read More
I had the best experience with a jewelry expert, Mary Jo. She's so nice and patient. She answered all my questions and let me try on rings. I highly recommend Mary Jo to find your perfect anniversary ring. I'm so happy with my ring! Go visit her at Arrowhead London ... Gold. Thanks again! 10/14/21 Read More
To all men...if you are reading this. DO NOT waste your time anywhere else.. see Mary Jo her customer service is unparalleled and just give her your personal budget and she will show you what your significant other is dreaming about and not some second hand cheap costume jewelry from ... the mall. 10/12/21 Read More
It was so great working with London Gold to pick out my engagement ring. I had the pleasure of working with Donna, who was so wonderful and helpful throughout the whole process. My ring turned out absolutely perfect! I would highly recommend choosing London Gold for great service and quality ... jewelry. 10/11/21 Read More
Laine is simply the best! She always goes above and beyond. If you want an exceptional experience and amazing customer service, make sure you go to her. Thanks again! 10/7/21 Read More
Every single time Laine takes such good care of us! She truly goes above and beyond to provide exceptional service with a warm smile. She’s what keeps us coming back to London Gold! Thanks Laine! 10/6/21 Read More
Thank you so much Donna for helping me choose the perfect one ! After going to multiple jewelers I'm so happy I got paired with you! 9/29/21 Read More
An excellent experience for buying my engagement ring. It was my first time buying a diamond ring and I am very lucky to have found Carrie and Sharon at London Gold. They were so incredibly nice and helpful in helping me find the ring that I was looking for. The ... best jewelry store in the valley and I highly recommend it! 9/28/21 Read More
I now live in Georgia and had an issue with a small diamond and the band of my engagement ring that was purchased many years ago in Arizona at London Gold. I called to seek any advice and Mary Jo was quick to have me ship it back to her ... to evaluate and fix without a cost for me despite the lapse in time since being there. She was great with communication and guided me through all steps to take to get my ring taken care of and help prevent future issues with it. Due to the time that has passed she easily could have written me off and told me to get it looked at in Georgia but was super kind, attentive and helpful instead. She even got it shipped back to me quickly and without cost. I would highly recommend Mary Jo and her services at London Gold and anytime I’m in Arizona will definitely stop there to have my ring checked out and cleaned! 9/27/21 Read More
I came into London Gold Chandler overwhelmed and with no idea what kind of engagement ring to buy and left with a ring that me and fiancé loved. Laine educated me every step along the way and never pushed me into a more expensive option just for the sake of ... a quick sale. I can’t say how much I would recommend London Gold to anyone looking for expertise and a good deal. 9/21/21 Read More
Jamie is always excellent when we go in. Beautiful jewelry and outstanding customer service! 9/20/21 Read More
London Gold has been our go-to jeweler for almost 15 years. Laine, the fabulous manager, is always so personable and always remembers my husband and I when we come in. We recently upgraded the center stone on my engagement ring and she made sure we were well taken care of. ... She went above and beyond. The workmanship was impeccable and we couldn’t be happier. 9/1/21 Read More
Great classic customer service. I’ll only buy jewelry from London Gold. 9/1/21 Read More
Donna was amazing at helping us find the perfect ring!!! Thank you!!! #shesaidyes 9/2/21 Read More
Jaimie was and is absolutely wonderful, Very professional and informative. A pleasure to do business with. 9/3/21 Read More
I got my diamond wedding band & my husband's band from London Gold and could not have asked for better service! We had the best experience & would highly recommend them for any of your jewelry needs!! 8/16/21 Read More
Donna was amazing! My fiancé and I were planning on stopping at a bunch of different jewelers and this was our first stop. Donna found us exactly what we were looking for at a really competitive price. I could not be happier with my experience here! Thank you Donna! 8/12/21 Read More
My experience with London Gold has been excellent. From 1990 through today, always the best!! Would definitely use them again!! 8/9/21
Donna was nothing short of amazing from The beginning of walking in for our initial service to our short visit to stop in and say thank you for her amazing service! Can’t say enough about the service and treatment! Thank you! 8/5/21 Read More
By far one of the best experiences I ever had. The staff at London Gold was very welcoming and Bill especially was extremely invested in helping me find a diamond for my future lady! He was proactive in communicating with locations across the valley to ensure the ring I had ... my eye on was available for viewing at a prompt time. I will continue to bring my business to London Gold and recommend the remaining members of my family! Excellent quality and excellent service just like I always remembered! Highly recommend jewelry shopping with Bill at London Gold Arrowhead! 7/26/21 Read More
I brought my wedding ring here to be resized, and I am so happy with the results! The ring looks amazing, I only wished I would've done it sooner! Great customer service and great results! Thank you! 7/20/21 Read More
Their jewelry is beautiful and service is amazing! Very nice employees, they even offer fresh cookies. I delt with Mr. Bill Hanosh, at the location on arrowhead and 67 ave and Bell road. Great, great service, I’m planning on going back to buy more stuff from there. 7/16/21 Read More
Kathy & I went to London Gold to get me a new chain. Our experience was "Only the Best"!! "I did get my chain & could not be Happier"! "Carrie Ann, Kelly Larkin & Drake are all Great Business Professionals who went Above & Beyond"! "Thankyou again", as I look ... forward to future business with London Gold in the near future"! sincerely, Frank 7/13/21 Read More
David is very knowledgeable and kind, the perfect person for customer service! I had him look at a diamond ring I was selling and he explained why they couldn't buy it. He took the time to give me ideas about other jewelers in the area that might buy it. The ... store was beautiful with plenty of associates to help the customers. 7/10/21 Read More
Awesome and friendly experience from the staff at London Gold, THANK YOU! 7/6/21 Read More
Shannon and Bill took excellent care of us! We have been to 10 different jewelry stores around the valley, and they by far had the best customer service. They communicated every step of the way, and found the perfect ring for us. 10/10 would recommend. 6/30/21 Read More
I went to London Gold to buy my first engagement ring after visiting a few other jewelry stores and was helped by Carrie Ann. The professionalism, concern, communication and attention to detail was quite reassuring for a novice like me. The end product was dazzling! 6/28/21 Read More
Great place, honest and helpful staff. 6/25/21 Read More
Wow, Donna did an excellent job helping find a perfect ring for us. She went out of her way to help on her days off, and answered numerous questions. She delivered on all of her promises, and went above and beyond to even have the ring sized within 4 hours, ... amazing! I decided to buy from London Gold vs online retailers because of the service, and because everything is in house, making it very reliable for future service. Pricing is a bit high, but I wouldn’t call it excessive. Just remember, you get what you pay for. 6/23/21 Read More
I came in to get some jewelry appraised. Carrie Ann was extremely helpful and provided great input as to which pieces I should re-appraise. In addition I was looking at some pieces of jewelry and she was very knowledgeable and helpful in staring me in the right direction based on ... what I was looking for. Thank you Carrie Ann and I will definitely shop at London Gold based on my great experience. 6/16/21 Read More
Very pleasant associates and staff members! Very trustworthy. We only go here for our jewelry needs! 6/14/21 Read More
Danika Skinner has always been very kind and helpful on many different occasions. I highly recommend London Gold because of the great hospitality that she has offered my wife and I. I will continue to keep coming back because of the great customer service and friendliness. Thank you for everything ... Danika! 6/3/21 Read More
Carrie Ann was spectacular! Extremely helpful and not pushy at all! Thank you for making our shopping for our special day hassle and stress free! 5/25/21
I was selling this time and David handled our items like a museum curator, with care and respect. He was forthright and honest and I feel I received fair value for what I was selling. It was a very pleasant experience and I look forward to future visits with such ... professional people. 5/21/21 Read More
Very happy with my experience with David at London gold. He was helpful and informative and I’d definitely be back! 5/21/21 Read More
Carrie-Ann was very helpful and friendly! Great store! 5/21/21 Read More
Wonderful experience choosing a replacement for my lost engagement ring. I picked a diamond I liked and my favorite setting but the setting was just a smidge too small for the diamond. They made a brand new version of that setting that was just a touch wider for my chosen ... center stone and I love it! They provided the GIA certificate as well as an appraisal for insurance purposes (everyone should insure their jewelry as I was very glad my lost ring was covered and I had that amount to put toward a replacement). I will be returning for future purchases. 5/18/21 Read More
My family has bought all of our jewelry from Donna and Laine at London Gold. They both go above and beyond for their clients needs. They made my engagement a dream come true. Thank you guys so much! 5/17/21 Read More
Donna at Chandler London Gold is AMAZING. She has helped me over the past year, looking for the perfect diamond, and setting. So patient, knowledgeable and WOW, did not disappoint. Highly recommend! 5/6/21 Read More
Very nice staff, ring came out amazing after having it sized and repaired. Felt very safe and satisfied. 4/26/21 Read More
London Gold provided a friendly yet professional atmosphere, leaving a lasting impression! Ronnie Domb has exceptional taste and customer service skills. A ring purchased the day before was sized and available for pickup first thing next morning! My partner and I will absolutely be back when ready for engagement and ... wedding ring shopping! 3/19/21 Read More
Ronnie was fantastic at helping me find what I need. He helped me put my thoughts and vision into something real. Would recommend to others seeking a high level of customer service and quality. 4/16/21 Read More
First time ever selling silver! Fantastic experience! Glad I went there instead of a pawn shop, something else I have never done. 4/16/21
I had a great experience with Carrie Ann. She was attentive, patient, and creative. They created the new ring in such a timely manner, and even steam cleaned my other ring for me :) I’m so happy with my new ring!! 4/15/21 Read More
Mary Jo was excellent! They had exactly what we were looking for. Very satisfied with my experience! 4/12/21
Everyone here is super professional and organized. Quality is top tier. Carrie helped me through everything and was extremely helpful. 3/5/2021 Read More
Ronny was extremely pleasant to work with along with being very personable. He was very informative and helpful and made our decision to purchase from London Gold an easy one. 3/30Ronny was extremely pleasant to work with along with being very personable. He was very informative and helpful and made ... our decision to purchase from London Gold an easy one. 3/30/21 Read More
Amazing customer service! Very happy with the quality of the jewelry and Carrie Ann was amazing. She helped me through the whole process of making a ring. Thanks London Gold for a good experience. I will be coming back to buy more jewelry! 3/29/21 Read More
I brought my wedding ring in to have a guard removed. Ronnie Domb helped me. He was extremely helpful, worked with me and consulted the jeweler. I ended up with the guard removed, the ring resized and a gold piece placed on the bottom of the ring to make it ... fit perfectly- including taking summer heat into consideration. I couldn’t have asked for more. And, of course, I needed sunglasses to look at my sparking clean ring when I picked it up! 3/25/21 Read More
After a phone call with Laine at London Gold to check on inventory of a specific Diamond ring I found on the internet, I decided to visit the store. Laine was so helpful in answering our questions with total integrity & patience, our purchase was made! No wonder she is ... the manager. After picking up the ring everything was as she told us. I recommend Laine at London Gold to anyone serious about quality jewelry and service more than expected! Thank you, thank you, thank you! 3/24/21 Read More
I wanted to recognize Carrie Ann for such great customer service. I purchased a gold bracelet for for my husband many years ago that needed repair. She was very welcoming, patient and professional in making the correct choice for the new repair. She also followed up with me regarding time ... delays and issues out of our control. I am looking forward to working with her to assist in a 20th anniversary present coming up soon! Thank you so much! 3/23/21 Read More
Thank you, Christopher B., for all of your patience and gracious efforts putting together my girlfriends dream engagement ring! This was hands down the best jewelry store experience I have had in the valley! The employees are courteous, helpful, honest, and not the typical pushy salesman. They helped my girlfriend ... and I find the perfect engagement ring, while staying well within our budget. Can’t beat their prices and quality of service. DON’T WASTE YOUR TIME LOOKING ANYWHERE ELSE! 3/22/21 Read More
They care about making the client happy, determining and fulfilling the client’s wants and expectations. I have worked for years with David at the Scottsdale location and more recently with he and Carrie, as a team. I am always pleased and comfortable with the decisions we make together. The jewelers ... in the back create the items to perfection. Never a disappointment. Everyone takes pride in what they do. 3/20/21 Read More
Good people, positive experience! 3/16/21 Read More
Danika was fantastic to work with! I use to live in AZ but now live in PA. The jewelry stores here, do not compare to the quality, excellent service or value of London Gold. I am very satisfied with my recent diamond ring purchase. Danika was very patient, great with ... communication and did my custom ring in a timely manner. I highly recommend. 3/15/21 Read More
Loved my experience at London Gold. Professionals all the way around! 3/9/21 Read More
Thank you Ron and London Gold for the magnificent job on my new wedding ring. Your patience from beginning to end was first rate and first class. I will recommend you and your team to everyone I know. Thanks again, Cleva 3/8/21 Read More
I made a visit here before and Donna is the best I have experienced this far in the industry. She is very kind and patient and will do all that she can to help you. 3/3/21 Read More
My husband bought my engagement ring from London Gold 11 years ago. I went in to inquire about trading in my original ring for a bigger stone and setting, the staff was extremely helpful, gave me full credit for the original cost and went above and beyond to ensure I ... have my new ring in just two days in time for our 10 year anniversary. These guys really make dreams come true! 2/28/21 Read More
Have used London Gold for many years, most recently to have a clasp on a gold chain replaced. Professional and friendly staff never disappoints! 2/26/221
Wonderful service, they fixed my wedding ring in just 24 hours for a reasonable price. Highly recommend, Donna was very helpful. 2/22/21 Read More
Went to London Gold Scottsdale looking for a birthday gift for my daughter turning 25! We were warmly welcomed by Kelly. Within minutes of describing what we were looking for, Kelly expertly assisted with various gold stackable bands perfectly fitting the description I had given her! Kelly provided options in ... various price ranges and seamlessly guided our search! We found the perfect gift and left the store thrilled with the entire experience! London Gold and Kelly have my highest unequivocal recommendation! 2/17/2021 Read More
Chris, just a quick note to say thank you for your wonderful service on Friday as my husband purchased a beautiful, pave diamond ring. Having been watching it for some time now, I’m thrilled with my new treasure. As my husband and I move away from AZ to SC to ... be closer to family, I will truly miss London Gold and it’s one-of-a-kind jewelry, knowledgeable staff and life-long customer service. Your store has some of the most stunning pieces I’ve ever seen and you’ve set the bar when looking for those unique, custom pieces that I have come to love and cherish. Best of luck for the year 2021 and the future. If we come back to visit, I will surely drop in to the store. 2/9/21 Read More
If I could post 10 stars I would! I am so happy with my experience at London Gold specifically with Ronnie! Ronnie made me feel welcome from the moment I called him on the phone and told him what I needed and wanted. He explained everything on the phone before ... I even showed up. He could have very well been like well you have to come in for yourself but he really took his time and went over the pricing the finance options, the diamonds, ALLLLL of it. I had gone to a few other places before this one and felt undecided after each visit to them but when I walked in and asked for Ronnie it was so fast! He provided me the best diamond for my price range. He took into consideration my wants and needs. Most importantly we didn’t go over the budget. He showed me ones in my prince range that were bigger than I wanted to begin with, because that’s how good he is! He made it really easy for me to choose because it was better than I had envisioned it. He never once pressured me he actually told me to come back when I was ready and he made things happen! I told him I wanted it fast but I wasn’t sure and he told me he would make it happen by the time they closed! I had a setting already and all I needed was a diamond. He gave me many options and gave me his professional opinion told me he could hold it for me if I wasn’t ready right then and there. So I thought about it for less than 24 hours and I had to come back. He gave me his cell phone number and told me to text him if I ever needed anything and sure enough I text him the next morning to see if he would be able to have it set before the weekend and it was ready within 3 hours!!!! I was super excited at that point! It was just so fast and convenient and he even waited for me to get off work so I could pick it up from him personally. I would 100% recommend London Gold. The diamond quality the staff and everything is A+ grade. Thank you again Ronnie for helping me through this tough decision! But honestly he made it very easy and now I’m the owner of a GORGEOUS diamond ring!!! Thank you London Gold! 2/8/21 Read More
These are really great and certainly kind individuals. I dealt with Steve, Bill and Mary Jo. I came in for a jewelry repair on a sterling silver clip earring not knowing they normally do not work on sterling silver. I ended up with an earring repaired while I waited and ... walked out with a homemade chocolate chip cookie from Mary Jo. Because it was a minor appear they didn't even charge me. It's certainly makes you optimistic about Humanity in these trying times. Read More
I am extremely happy with my custom ring from London Gold. The jewelers were very knowledgeable and responsive. My ring is everything I have wished for and more! 2/2/21 Read More
Ronnie and the rest of the staff have been amazing each and every time I have been there. I started this process with my now husband back in January 2020. I plan on going to London Gold for all my jewelry needs because the level of customer service is always ... on point and I trust them to take care of business. Next pieces on the list are wedding gifts so I’ll be back in very soon! 1/26/21 Read More
I looked at several places for the right ring and London Gold really came through for us. The sales staff and the jewelers got us in and out in a very quick turnaround with first class service. Your website was very helpful during this process and very easy to find ... just what we were looking for in our rings. Thank you Jamie for all your help over the phone and even more in person. You made our experience over the top! 1/25/21 Read More
Purchasing a new diamond can be stressful but Bill at the Glendale store educated us on diamonds and did not pressure us to buy one diamond over other other. He helped us pick out a beautiful stone and had my old stone put into a lovely pendant. 1/24/21 Read More
Carrie Ann took very good care of me today! She assessed my rings and advised me of needed repairs. She was very helpful and friendly. She also cleaned my wedding ring! I will definitely ask for Carrie when I come back to London Gold again!😊 1/20/21 Read More
Mary Jo and Steven at London Gold Peoria went above and beyond today! Great customer service and I was even offered fresh baked cookies. I will definitely be coming back and highly recommend. 1/14/21
Ronnie was amazing! Very knowledgeable, professional, and prompt to reply with answers to any question. Ask for Ronnie if you go to the Scottsdale store. 1/13/21 Read More
I worked with Ronnie customizing an engagement ring and I could not have been more happy with the finished results. Ronnie did an incredible job simplifying the process and listening to what I wanted. I was out of state and he did a great job communicating with me at each ... step of the process. The final product was beautiful and everything we wanted. I would highly recommend Ronnie to anyone interested in customizing a diamond ring. Read More
This was my first time at London Gold and I was happy with sincere service that I've received. Shannon was great at listening of what I want and delivered the desired custom results. It met our high expectation. I would be back and recommend it to anyone. 1/5/21 Read More
Donna has helped us with multiple purchases including a custom designed engagement ring. She is extremely helpful and knowledgeable at her craft. 12/31/2020 Read More
Ronnie was very helpful from the moment I walked in. He listened to everything I said, and understood my budget and was able to help me find the perfect piece. Very attentive and kept in communication all the way until I had to pick up my piece. 12/29/2020
London Gold! Love it! 12/28/2020 Read More
After looking at 10-15 other jewelry stores, we stopped here as a last ditch effort and couldn't have been more happy that we did. Unlike the other stores, London Gold had several rings that fit our taste and budget and we ended up with a gorgeous diamond ring. The staff ... was so friendly and helpful and went above and beyond to make sure we got the ring we wanted. I would highly recommend London Gold! Read More
I had a great experience working with Ronnie. He was very knowledgeable and even though I was working with him out of state he made the processes very easy for me. 12/16/2020
When ever we go into London Gold the people are always wonderful to us. We were welcomed by Donna and she was very friendly and very helpful. That's the kind of customer service that every store should have. Thank you and Happy Holidays. 12/15/2020
Ronnie and Kelly’s design influence and technical analysis of diamonds at London Gold made my purchase INCREDIBLY EASY! I visited 3 stores in Scottsdale and London Gold is without a doubt the only place to go for diamond purchases. 12/10/2020
David was professional and respectful. He made my transaction easy and even fun. Great place. Highly recommended! 12/5/2020
Mary Jo, this is TL "Ted". I gave mom the crystal piece you got for me and she instantly knew something was different. She noticed the center piece was bigger than hers. Then I gave her "hers" the one you so expertly repaired. She was totally thrilled. She has placed ... them both out to look at. Thank you so much for going out of your way and making her so happy. Like I told you I can't keep a secret haha, so I gave her the necklace too. Her face lit up! She could not stop commenting on the color and size of the pearls. She put it on right then and she loves it! I really appreciate you and London Gold going our of your way to ensure customer satisfaction. From the bottom of my heart, I thank you very much. I hope you have a very wonderful holiday. 12/1/2020 Read More
Mary Jo and Bill made our purchase smooth, and painless. We originally came in to replace a center diamond that fell out of one of my rings. We did that, then my husband surprised me and told me I could upgrade my original wedding ring. So I picked out a ... new diamond and the setting. Mary Jo and Bill were very knowledgeable and helpful with the whole process. I will never shop anywhere else! Thank you from the bottom of my heart! By the way Mary Jo makes bomb chocolate chip cookies! 11/30/2020 Read More
Shannon designed my daughter's engagement ring. It came out so beautiful. My daughter said it is amazing. They are great to work with and everything was done on time. We couldn't be happier with London Gold. 11/25/2020 Read More
I came in to get my rings cleaned, I was greeted by Mary Jo who was very kind and considerate. She talked to me about leaving my rings overnight so they would sparkle in the morning. While waiting she offered my 5 year old some candy and was complimenting him ... over and over. I found this to be super sweet. I picked up my rings today and my my my do they sparkle! When I walked into the store Mary Jo greeted me by name! Only after one meeting. I was impressed. I will be going back for any other jewelry needs and you should too! 11/25/2020 Read More
I couldn’t be happier with my purchase from London gold! Mary Jo and Shannon were great to work with and helped me find a beautiful ring! 11/23/2020 Read More
The people here are super nice and extremely knowledgeable. They make sure you are comfortable with your purchase and will answer any question you have. 11/17/2020
We had a great experience working with Jamie. It was a quick and seamless process to drop off the diamond, confirm the setting and then they had it ready a week earlier than expected. We would definitely recommend London Gold to others! 11/12/2020
Always great service, selection, and good craftsmanship! 11/4/2020 Read More
I worked with Ron creating a beautiful engagement ring. I was overseas and the communication with Ron was flawless. He was extremely helpful and understanding with my situation. The customer service he provided was exceptional. The ring came out beautiful and it was ready on time. We will definitely be ... getting all our jewelry from Ron at London Gold. 10/27/2020 Read More
Carrie helped me to get a present delivered in a very timely fashion. The customer service was excellent. l will definitely shop at London Gold again. 10/24/2020 Read More
I tried on four rings for my wedding band. Then Shannon picked one. When I put it on, I started shaking and crying uncontrollably. 10/26/2020 Read More
Lynne Menard  2 days ago London Gold has the best customer service and jewelry selection in the Arrowhead area. Their diamond quality can’t be beat and their prices are reasonable. If you’re going to make a jewelry purchase be sure to check them out. They blow the box stores ... away! 10/24/2020 Read More
London Gold has been the best experience ever, for my husband and I. Shannon and the rest of the crew, were all amazing. They treated us like family. Mary Jo, even makes cookies on a daily basis, yum!! I had an idea of what I wanted and Shannon showed me ... several styles and from that we designed my ring. The end result was absolutely beautiful and best of all, one of a kind. I couldn’t be happier!! 10/22/2020 Read More
I love, love my experience at London Gold and I love my stunning ring! Sharon is amazing! She was patient and kind and she went above and beyond to find exactly what I want! We can’t thank her enough! Everyone at London Gold is very experienced and knowledgeable and they ... make sure to meet all your expectations! Thank you London Gold and team! Thank you Sharon! Working with you was a pleasure and we will definitely make sure to come and see you for all our future jewelry purchases 💗 Highly recommended London Gold where customers matter and wishes come through! 10/20/2020 Read More
Donna did an amazing job helping to find and customize the exact engagement ring I wanted. She worked so well with me. She was super kind and knowledgeable. I highly recommend this place and her ability to help you find what you need. She works very efficiently as well. 10/11/2020 Read More
Thank you for your help. Jamie was as patient as she was knowledgeable. I am so happy with my purchase. 10/12/2020 Read More
I cannot say enough about London Gold! We have been purchasing my jewelry from this family since 2000 and we have always been happy. Our latest purchase was a custom made diamond bracelet which Carrie-Anne from the Scottsdale store helped me design. So beautiful! Thank you, LG, for being our ... jeweler! Can't wait to upgrade my wedding ring for our 30th wedding anniversary! 10/7/2020 Read More
We sold some gold we accumulated today. Jeff was the gentleman we dealt with. He was very thorough and professional in explaining the process. We felt very comfortable and happy with the deal we received. 10/6/2020
I took my wedding band in to get sized and was very nervous to take it to a jeweler other than the one I bought it from and they were AMAZING! So friendly, remembered me even with a mask on before saying who I was when I came to pick ... it up, and cleaned my engagement ring in like 5 minutes and make it look brand new again! Highly recommend and will definitely be going to them for all things jewelry from now on! Also I worked with Jamie at the Chandler location and she is the sweetest ever! Highly recommend working with her as well. 10/5/2020 Read More
If there was a 6 star rating, I would give it to London Gold! From start to finish, my experience has been amazing. My association with London Gold, began with a phone call. I found a ring I fell in love with on their website. The problem was that the ... center diamond in the website ring was much larger than the one I had. I mentioned my concerns to Mary Jo (an ultimate professional), she stated that she could have the ring brought in so that I could see it first hand. As promised, the website ring was brought in. Then the process began! Mary Jo, called the designer and found out that what I wanted would be possible. She said that it would be ready in three weeks and to my surprise, it was! When I went in to pick up my ring, I liked it, but didn't love it! Mary Jo, assured me that they wanted me to love it, even if meant going back to the drawing board. When I picked up my ring today, it was perfect! I want to thank Mary Jo, Bill and all the London Gold staff , for all you did to make me feel welcome and cared for during this process. London Gold is the only jewelry store for me! I found my jewelry store home! Thanks again! 10/5/2020 Read More
Donna and Chris maybe my favorite people in the world! The band on my antique wedding ring snapped and I went in to repair it, after looking at the ring they told me they couldn’t fix it like they wanted being one band is platinum and one was white gold. ... They said they could try to solder it together which most likely wouldn't hold. I had to try, it’s my wedding ring, right? Well a few months down the line same thing happened to no fault of theirs, they warned me. So I go back in and they advised me the ring is old and it will keep happening. So they gave me quotes to rebuild my ring and look at others that we could use my main diamond and build a new ring. I’m obsessed with my new ring and can’t thank them enough!! 9/26/2020 Read More
Ron Domb was the bomb!! He was so helpful and so very patient! I will only ask for him. My ring is gorgeous!! Phenomenal experience!! 9/25/2020 Read More
My engagement and wedding band are both from London Gold. We had a great experience with both rings and felt they helped us find exactly what we wanted. Would highly recommend! 9/23/2020 Read More
For the past 10yrs or so my husband and I have made purchases, had repairs done and had maintenance on my wedding set done to ensure it's continued quality & safety within it's prongs / bands. We've almost always dealt with Laine who is wonderful. She doesn't make us feel ... pressured if we're looking to make a purchase and she makes us feel like valued customers when we are there for repairs or maintenance. This awesome customer service is why we keep going back to London Gold in Chandler year after year. 9/18/2020 Read More
Always a great experience at London Gold. We have been customers for over 30 years and will remain loyal. Customer service is impeccable! I took my wedding band in that was bent when I moved a heavy piece of furniture and Mary Jo took care of it right away, didn't ... have to leave it. 9/17/2020 Read More
My fiance and I had customized our aquamarine engagement ring from London Gold. We got an excellent quality stone at a good price. Donna and Chris made our engagement ring shopping easy. They were helpful and friendly throughout the process. I love my engagement ring. It is wonderful!! Thank you ... very much Donna and Chris!!! 9/15/2020 Read More
Received what I ordered in no time! AMAZING customer service. I had so many questions and Ronnie was incredibly patient with me and very knowledgeable. So happy with my purchase. Many thanks again, Ronnie! 9/10/2020 Read More
I love this place. This location is the best in AZ. They fixed my wife’s ring and made it look beautiful and like new. Thank you so much! 9/10/2020 Read More
Ronnie was great to work with. 9/8/2020 Read More
Thanks JAMIE!!!!!!!!! London Gold Rocks, our rings were not only needed fitting they sparkled with the touch of London Gold. 9/8/2020 Read More
The service that Donna provided and the subsequent ring were absolutely amazing. The finished ring and stone were better than I was expecting given the budget I had allotted. 9/1/2020 Read More
Great staff, Chris was knowledgeable and I learned so much about jewelry. 100% recommend you shop here. 8/28/2020
I'm hooked and I can't stop staring! My husband upgraded my engagement ring in celebration of our 10 year anniversary. We went to a few jewelers before deciding on London Gold and I'm so glad we did. We worked with Orly who was able to answer all of our questions ... and was very responsive. We were able to use all of the diamonds from my original ring and they designed a new setting based off of my pictures. Even better, it was within our budget and fits perfectly with my wedding band. Pics of my original ring and the anniversary upgrade with halos. At pick up, everything was beautifully packaged. Such a great experience all around. Thank you for designing my dream ring. 8/26/2020 Read More
Jamie was such a delight to work with - she took her time, listened to what we were looking for as far as replacing the diamond that fell out of my ring and gave us several options. She also educated us on the qualities of a diamond. London Gold did ... a fantastic job mounting the new diamond and cleaning up and repairing my ring set. I look forward to working with Jamie in the future and would highly recommend her and London Gold! 8/25/2020 Read More
I received wonderful service. 8/17/2020 Read More
Excellent customer service. I am always greeted with a smile and they have the most stunning jewelry. Highly recommend shopping here for all of your jewelry needs. 8/12/2020 Read More
I had an amazing experience at London Gold. Jamie was very helpful and very patient with me. I will definitely be coming back to the store. They have made a customer for life. 8/10/2020 Read More
I arrived at London Gold extremely nervous. Immediately upon entering I was welcomed and greeted with kindness. Within minutes my nervousness dissipated and I felt extremely comfortable. I was very fortunate to work with Mary Jo who allowed me to take all the time I needed and helped me in ... every way possible. I highly recommend Mary Jo and the whole team at London Gold. 8/4/2020 Read More
I had an amazing experience with Ronnie at London Gold. He was very informative and patient. Gave great recommendations. It was a lovely experience and I found the perfect Anniversary band. Thank you! 8/4/2020 Read More
Chris and Donna were so easy to work with and really made buying an engagement ring a smooth process! Never felt like they were trying to up sell me. They genuinely worked with me to meet my needs and wants. Couldn’t thank them enough and would recommend them to anyone! ... 8/1/2020 Read More
Carrie Ann is amazing! Have purchased a few pieces from her. Took in an old ring that I didn't think was worth the effort. Diamonds were black, solid black all over the ring, ring was bent. Picked up today and it was brand new looking. I wish I would have ... taken before and after pictures. Took my wife today Carrie Ann took notes, so come time to make a purchase she will know exactly what my wife was looking at, and help me make the right choice. Also love their upgrade policy. London Gold has a lifetime customer with me. 7/27/2020 Read More
This place has amazing and friendly customer service. If you're in need of any jewelry or services, this is the place to go! I brought my necklace in with last hopes to see if it could be repaired to make it look like it once did. My father took my ... necklace to a jewelry place so that it could get cleaned. Unfortunately when I received it back, it looked no where near the condition to when I had it before. The medallions were so scratched up, looked cloudy, and has small dents in them. These medallions are very sentimental to me, so I was very ashamed and disappointed with myself and that jewelry place. I had expectations of needing to pay for brand new medallions, but I wanted to see if there was still a possibility with recovery. I came in and was greeted by Shannon. She welcomed me with a nice and friendly attitude and asked how she could help. I told her my concerns and she brought them to the repair person named Edmund. I'm not sure if I spelled the name correctly, so I apologize! Shannon offered me some water while I waited to see what he could do. Once I got it back, I was absolutely astonished. If I could show before and after pictures, anyone would be too! I am so thankful to have my jewelry looking like this. You did a wonderful job and gave me excellent customer service. The jewelry that's available is incredible and I will definitely be coming back here for any jewelry or repairs that I would like. Thank you very much! Everything goes a long ways! Hope everyone stays safe and takes care! 7/27/2020 Read More
Laine was beyond helpful when I brought her my idea for an engagement ring. She listened to my ideas but also brought great expertise that I wouldn’t have even thought of. I went to 2 other locations who wouldn’t really give me the time of day. London Gold was recommended ... to me by a family member and I will be recommending them to my friends and family. 7/21/2020 Read More
MaryJo was professional and easy to work with, she made our experience truly amazing. MaryJo knew exactly what we wanted and went above and beyond to have it created. We will be forever loyal to London Gold because of MaryJo! 7/10/2020 Read More
Ronnie was very knowledgeable and worked with my needs and budget! Great staff, super friendly, and multiple financing options. Never felt pressured to buy once! 7/3/2020 Read More
I took some jewelry in to be repaired. Jamie at the Chandler location took very good care of me. I recommend London Gold for any of your jewelry needs. Ask for Jamie! 6/30/2020 Read More
Jamie was very helpful and very patient... she was wonderful and I left there feeling great about my purchases! thank you Jamie :) 6/29/2020 Read More
Thank you Jamie! My fiancé and I worked with Jamie on my engagement ring and wedding band. It was such a wonderful experience working with Jamie. She is so nice and so professional, and never pressured us into a purchase. I am so happy we chose London Gold for our ... special occasion and highly recommend this jeweler. 6/25/2020 Read More
I would definitely recommend London Gold! Ronnie Domb was extremely helpful as we were looking to reset a family stone into a setting that we had already. We never felt pressured which is what I look for in a jewelry store. Thank you! 6/24/2020 Read More
Our first choice. Ask for Carrie Ann. 6/23/2020 Read More
Jeff was very professional both times I was in the store. And very knowledgeable about the pieces and pricing, I brought in. 6/22/2020 Read More
Great service and fair price. It was a very enjoyable experience. Ronnie D. did a great job of customer service. We have purchased here before, and will be back. 6/19/2020 Read More
Jamie and Donna were the very picture of patience and grace during a very exciting yet anxious time. for me. I'm fairly confident that between the two of them they showed me every engagement ring they had. Jamie was so kind to walk me through what I was looking at, ... explain how everything would add up, and also shared her experiences of customs and norms. I'm forever grateful. Working with Donna was also so seamless and really put my girlfriend-whom I whisked away suddenly to view some rings- instantly at ease in Donna's care. After all of this, their expert staff was able to save my class ring (from which I had my diamond removed to be set in the engagement ring) and put another stone in it right away. I very much look forward to working with this warm, highly capable team of professionals on my next purchase. 5-stars!! 6/18/2020 Read More
The gentleman from London Gold was pleasant, professional and friendly. He was thorough and answered all questions. I will definitely return again when selling precious metals. 6/12/2020 Read More
I purchased my fiancé’s ring from London Gold! Mary Jo and Mark were absolutely FANTASTIC! They went above and beyond to make sure I purchase the best ring for my fiancé. They worked with my budget & supported me throughout the entire process. By the end of my experience I ... can truly say they both feel like family to us. Again, I can’t recommend them more!!! 6/9/2020 Read More
The service here was amazing. I showed them a picture of an engagement ring I wanted and they were able to help me find exactly what I was looking for. I was even able to choose what stone I wanted to make my ring personal to my liking. They had ... so many great options it was hard to choose which ring I liked best. All of the staff were so helpful and welcoming. They even helped me to personalize the bands I wanted so they would match the ring. Overall amazing business, I would definitely shop here again. 6/9/2020 Read More
Ronnie assisted me with a custom design ring and it came out exactly as I envisioned the ring! Very competitive price and on time. Thank you Ronnie 6/5/2020 Read More
They just made my wedding rings look brand new! I took them in to be re-dipped in rhodium after accidentally using sterling silver cleaner to clean them. Their service and prices are excellent, I will continue to use them for all my jewelry needs. 6/3/2020
On numerous occasions I went into London Gold to look for the perfect wedding band and tried the same one on knowing it would likely be the one. Everyone there, and namely Jamie helped me find the most unique and beautiful ring that I didn’t see anywhere else. I took ... it home today and can’t wait to wear it. The staff and unique options at London Gold compare to none!! Thank you for your patience with me and thank you for making my forever band a perfect match for me! 6/2/2020 Read More
My experience with Laine at London Gold was a great one and I also found out that she helped my husband and I many years ago. That says a lot about Laine's knowledge of jewelry and she is wonderful with all her customers. I will definitely be back in to ... do more business with London Gold. Thank you for the beautiful job you did with changing my heirloom ring into a necklace, I love it. Thank you all very much. 6/1/2020 Read More
Carrie and the Team at London Gold were amazing yesterday and today. Thank you so much for making the smile on my wife's face much bigger today! Love the service and love the diamonds! Thank you so much! 5/30/2020 Read More
Ronnie is the best. Always very honest and willing to help you get what you want/need. Can’t recommend him enough! 5/28/2020 Read More
Best jewelry shopping experience I have had. Service was great, Carrie was extremely helpful and knowledgeable. We love our new ring! 5/23/2020 Read More
Excellent work with Ronnie. Will be back for sure and recommend this store. 5/22/2020 Read More
Love love London Gold. Got my beautiful engagement ring from them. They were so friendly and helpful. They made the whole process so easy. Fast forward... after I got my ring, I ended up hitting it just right and knocking a side diamond out. Took it in Tuesday morning to ... get it fixed and Mary Jo was amazing. We were leaving for the weekend to meet friends at the river and I needed it back by Thursday. Mary Jo made it happen!!! I am so grateful she could get it repaired so quickly. Now my finger won’t be empty this weekend! Thank you Mary Jo for being so amazing and getting my ring fixed so fast. 5/22/2020 Read More
Great service and beautiful jewelry!
My husband and I celebrated our 20th anniversary and decided it was a good time to get me a new wedding/anniversary ring. Shannon helped us and took so much time with us while I tried on many rings and ultimately decided on a custom ring so that I could use ... the diamond from my original setting. I can hardly wait to see how it turns out! It was a fabulous experience and Shannon was so knowledgeable and patient. They also buy gold, so I was able to sell some old gold jewelry that I'd inherited. I highly recommend Arrowhead London Gold, everyone there was very nice and helpful :-) 5/14/2020 Read More
Ronnie at Scottsdale London Gold was great and super helpful when I brought in my grandmother’s ring. He was able to be upfront with me about its fragility and find options that worked with its current state. Results were absolutely wonderful and Ronnie was incredibly patient and accommodating the whole ... time! 5/12/2020 Read More
We had a great experience finding a beautiful ring set for a major anniversary. After finding the rings, we found an amazing center diamond to truly make the set dazzle. Donna was able to quickly determine my wife’s style and provided her with lots of awesome rings and sets to ... choose from that matched her taste. Thank you for a great experience! 5/9/2020 Read More
I had amazing experience with Ronnie. He was very helpful and knowledgeable about what I needed. We made a beautiful perfect ring and I am very happy! Of course to mention the store is very beautiful and luxurious with lots of great selections. Thank you Ronnie and thank you London ... Gold team for making this happen. 5/8/2020 Read More
If you want the most fantastic jewelry experience, then you must visit London Gold and see Danika Skinner. She is a gemologist with an unparalleled sense of style, amazing knowledge, and the patience of a saint. Combine that with the behind the scenes talent of diamond setters Zareh and Robert ... and you end up with the most unique and beautiful piece of jewelry. Danika helped me find a new setting for my engagement ring. It changed from clunky to magnificent. I couldn’t be happier. In addition, they stand behind their work, guaranteeing the work for life. If I could rate this project 10 stars I would. Thank you Danika. 4/20/2020 Read More
Danika at the Scottsdale store helped me with a redesign of a ring that was very special to me. She was so patient and kind. She showed me many different rings and helped me decide what I was hoping the ring would look like. When I picked up the ring, ... I was stunned. It was perfect, even better than I hoped for. Thank you Danika! 4/17/2020 Read More
My boyfriend and his mom recently went to London Gold to shop for an engagement ring for me. They had nothing but nice things to say about the whole process and the people they worked with. I ended up needing to get my ring sized down a bit and the ... store was closed. However, I spoke with the manager, Ron, who allowed me to come in so that he could personally help me determine the size I needed. He had the ring ready in less than 2 days, and was able to once again meet me personally at the store to make sure the ring was perfect. I was so happy with the customer service I received and will definitely be back in the future to purchase any other jewelry needs that I have. 4/8/2020 Read More
I cannot sing the praises of London Gold and it’s employees Mary Jo and Steven enough. I accidentally spilled gorilla glue onto my diamond engagement ring and was devastated. I came in, explained the situation, and left my ring in their care. Not only were they able to remove all ... of it and make it look like new, I wasn’t even charged. In today’s world people don’t seem to care but they do at London Gold! Thank you so much!! 3/16/2020 Read More
I recently bought my girlfriend two bracelets and couldn't be happier with the quality of the stones and the way they look on her wrist. She really loved them and puts them on all the time and loves them. I highly recommend this store to all our family and friends. ... 100% recommend!! 3/13/2020 Read More
I absolutely enjoyed meeting Ronnie as he was very delightful in dealing with. He was very professional & courteous knowing the product information I was inquiring on. I certainly will return to conduct business with Ronnie & London Gold & pass my experience on to others. 3/9/2020
I was looking for a setting for an engagement ring and went to multiple stores in the valley. Ultimately I decided to go with London Gold for multiple reasons, first off the quality seemed to be higher, I was not pressured with sales tactics and Jamie was super friendly, helpful ... and knowledgeable. I could not have asked for a better buying experience. I will definitely be back when I need to update the ring or any purchases. Overall great experience! 3/5/2020 Read More
My husband and I bought my engagement ring here almost 7 years ago and I still love it. I’ve made a few changes to the ring by adding a wedding band, adding a second band on the other side and now resizing the entire ring. Every time I go in ... the staff is so great. Even when they get busy they always take time to greet me when I walk in. I would definitely recommend London Gold to anyone looking for a special something. Thanks! 3/6/2020 Read More
Kelly gave exceptional service. She greeted me with a smile and listened to what I was looking for and what fit within my budget. She answered any questions that I had and I am grateful for all of her help in this big decision. If you plan on visiting London ... Gold, make sure to ask for Kelly! 3/4/2020 Read More
Wife loves her ring!!!! 3/2/2020 Read More
It was the most important investment of my life. Wedding ring. She was flawless inside and out. So it had to be perfect. I shopped around several locations, and online. Narrowed it down to a few. Almost made my decision until London Gold in Scottsdale was suggested by a close ... friend. I hesitated, but showed up and was greeted by Ronnie. I'm extremely glad I did. Ronnie took the time and walked me through the ins and outs of each type of diamond. I was there nearly 2 hours. Never once did he show impatience. I honestly felt like I was his only customer. Like he knew this wasn't just a diamond for just any girl. This was something that was to be worn forever. I made my decision that day. And she said YES! Thank you Ronnie. You, and London Gold have a customer for life. 2/24/2020 Read More
Carrie Ann was so lovely and helped us find the prefect wedding band. We felt no pressure to buy and found the most beautiful ring. Thank you so much! 2/24/2020 Read More
I bought my wife’s engagement ring here 8 years ago and they custom made her wedding band that was a 50/50 chance that the design would stay together, they took the chance and it worked. We recently upgraded her center diamond, Donna, Jamie, and Laine took great care of us ... made the experience exceptional. We will be back. I highly recommend them for all of your jewelry needs. Read More
I reached out to London Gold to inquire about updating our appraisals. Carrie Ann answered the phone and she was awesome! I emailed her our information and within a day we had updated responded appraisals. Carrie Ann was very knowledgeable, courteous, and helpful. Her attention to detail and follow through ... was tremendous! She is located at the Scottsdale location(Shea/Scottsdale Rd). I would highly recommend Carrie Ann and London Gold for your jewelry needs! 2/19/2020 Read More
Mary Jo was great! She was pleasant, knowledgeable and gave me great price. I strongly recommend her and London Gold. 2/17/2020 Read More
We wanted to take a moment and express our thanks to Mary Jo at the Arrowhead London Gold for her help with our jewelry appraisals. She had quite a task with the amount of jewelry we needed appraisals on and especially since it was a busy time with Valentine's Day ... approaching. She was SO helpful and we wouldn't hesitate to return for anything we might need. We have been dealing with London Gold since 1991 and have always been comfortable and confident with the people there. We have definitely recommended them to friends and family - in fact my father, my sister and our children have all purchased jewelry there. Like their slogan says....It's the BEST! 2/14/2020 Read More
Where do I even begin?! Kelly is amazing she turned my drab vintage ring into my dream wedding band!! She understood exactly what I wanted and did not settle for anything until it was perfect. Then she helped me to design two other rings as gifts that look like a ... million dollars but made it affordable and within my budget. We didn’t require lots of time going back and forth, she understood what I wanted exactly and flawlessly executed, better than I even imagined! I’ve worked with other independent jewelers before but no one can compare to the service I received at London Gold from Kelly. She made me feel like her number one client and I will never look for jewelry anywhere else. Thank you Kelly and thank you LG!! 2/10/2020 Read More
My experience with London Gold in Arrowhead has been absolutely incredible. It was such a joy to have Mary Jo show me the various styles of earrings that she knew I would like then showed me a pair that was magnificent. My custom piece that they made based on her ... recommendation turned out beautifully . All I can say is that her unique ability to know her customers is a gift that she has and it is appreciated more than she could imagine. Her exquisite taste, her sense of style, class and true honesty and awareness is something very few people possess. Thank you Mary Jo and Edwin for your graciousness and professionalism. 2/8/2020 Read More
I bought a ring from London Gold in Scottsdale. I picked out the GIA Diamond that I wanted & my fiance picked out the ring. Ronnie Domb was our salesman, he was great. We are both very happy with our choice & would recommend London Gold for all their choices ... in fine jewelry. 2/3/2020 Read More
My fiance and I LOVED working with London Gold! The jeweler we worked with, Orly, was so helpful in helping us decide the best wedding bands to fit our style. She was so patient with us as we looked at every style in the building. The service is amazing, the ... the stones are beautiful. They are the best in the business! 1/29/2020 Read More
Donna and Dustin were awesome! They helped me chose the perfect ring and get my old ring repaired. I couldn’t be happier! Thank you! 1/22/2020 Read More
I went shopping all over the valley, for about two weeks I went to 14 different jewelry stores including all the big names that you hear on the commercials and radio advertisements and I'm telling you now-London Gold really does have best and most purest diamonds in the valley! Kelly ... at London Gold in Scottsdale has the best cut, clarity, and carat rings at excellent prices! I went into the Scottsdale location looking for the perfect engagement ring, and to be honest i did not think that was possible until I met a saleswoman named Kelly. She explained everything I needed to know and answered every question I had. Kelly made me feel confident and sure I picked the perfect ring! I HIGHLY recommend seeing Kelly at London Gold in Scottsdale! 1/23/2020 Read More
Donna and Steve were very professional and friendly. We had a very good experience. 1/22/2020
I absolutely love this place!!!! This place is one of the most honest, professional, and fair jewelry stores I have ever been in!! The team is super nice and caring and they let me feel really comfortable and no pressure at all. I have been looking for special jewelry for ... my girlfriend for a long time and every store I tried I felt that all they did is try to push me things I don’t want or need just to close a sale, at London Gold they gave me a feeling that I can take my time and they actually told me that the most important thing is to feel comfortable with my decision-And that’s what I call to be fair with your customer! They have several places here in the Valley so it’s really easy for me to go there no matter where I am. It’s always close by! Bottom line they have an amazing selection and great prices so if your looking to buy jewelry don’t miss out on this place, it’s can save you a lot of money HIGHLY RECOMMEND!!!! 1/22/2020 Read More
Before I could bring in my wedding ring to be cleaned for the first time I had lost a small diamond on the band. This happened within 6 months of wearing it so I was very disappointed. Over 2 months I lost nearly 4 diamonds even tho I had never ... scratched or chipped my ring. And with my wedding weeks away from this ordeal I was becoming livid and was scared I wouldn't have my wedding ring on my wedding day. However London Gold took responsibility for their product and replaced the "lemon" and I was able to have my ring on my special day! I was also very thankful to work with Shannon who was always kind and helpful even when I was frustrated. She ensured I got my ring in a timely manner and never blamed me for the problem with my ring. I'm grateful they made the situation right and for that I will be be returning! Any one else who is in need of jewelry should request for her as well! 1/21/2020 Read More
I really enjoyed the fair pricing I received selling some old scrap pieces with Jeff, he is very straight forward and will help you to understand each piece you have a question about. Come to London Gold and experience a safe and professional environment on selling your Jewelry! 1/10/2020 Read More
We recently took in some old gold jewelry to exchange for cash and were very pleased with how Steve at London Gold reviewed it in detail in front of us and gave us an immediate quote which was excellent. We also decided to purchase a new ring and Mary Jo ... was very helpful in helping with our choice which was replacing a very old ring that we initially were looking to resize. We highly recommend London Gold as an honest and professional company. 1/9/2020 Read More
Visited London Gold in Chandler AZ on Dec 21, 2019. Looking to replace wedding band lost by husband. Jaime Prior assisted me. She was extremely friendly and professional. After listening to me explain what I thought I wanted, she directed me immediately to the perfect band. No high pressure sales, ... just great customer service. She even offered to meet my husband at the car if he could not come into store due to health issues. Next day husband and I went to purchase ring. Jaime was with a customer but looked up and greeted me by name. After finishing with the other customer she immediately went to band we had looked at the day before. My husband loved it. Jaime explained that she hoped it would be sized by Christmas Eve but could not promise. I fully understood having procrastinated til now, Dec 22. Imagine my surprise when in 3-4,hours she called to say the ring was ready. I would recommend London Gold in Chandler for their selection and their great customer service. Thank you Jaime. You know this was much more than just a wedding band to us. You listened; you understood; you came through for us. 1/1/2020 Read More
Chris is the ultimate secret keeper! While visiting to see my favorite ring he never let on that my husband had already purchased it for my impending birthday. He rushed the sizing and had all my other jewelry cleaned and polished. London Gold always provides the highest quality at a ... reasonable cost and I have complete trust in the brand and in Chris. If you choose London Gold, see Chris at the Chandler store. As the advertisement goes “It’s the best!” 12/30/19 Read More
David in the Scottsdale store was very easy to work with when selling some gold jewelry and rings I no longer wear. He offered me a fair price and also gave some very helpful information when selling a piece of jewelry back to Shane Co. I would recommend them to ... everyone! I was very pleased with my results! Thank You! 12/30/19 Read More
Dustin was awesome to work with. Wonderful customer service, great local jeweler!! Will come back! 12/25/19 Read More
Mary Jo, was fantastic. She help me find the perfect engagement ring for my fiancé who absolutely loved it. I bought a ring, and had second thoughts about my decision. Mary Joe, helped me find exactly what I was looking for. I would highly recommend London gold and Mary Jo. ... 12/26/19 Read More
From the first time I walked in the door Mary Jo was friendly welcoming and knowledgeable. She assisted me with confidence knowing what I wanted and how I wanted it. Very personable and enthusiastic. We discussed our families and our injuries, lol. Overall she is amazing. Thank you London Gold ... for having Mary Jo treat us with such warmth and respect. Oh and don’t forget to try her homemade cookies they are amazing. Job well done Mary Jo and London Gold!!!! 12/22/19 Read More
Very friendly people and always eager to help. 12/22/19 Read More
Amazing experience with the entire team at the Bell Rd London Gold! Shannon and Mary Jo were both extremely knowledgeable and helpful. We came to L.G. After a questionable experience at a nearby “Gallery of Jewelry”. The ethical approach and fair prices were really refreshing and we will return in ... the future! Definitely check them out before making a major jewelry purchase. 12/20/19 Read More
This is the only place I shop for jewelry. The quality is great and the prices are good. But what really separates them is the customer service. Ask for Shannon, she is awesome! 12/16/19 Read More
Carrie Ann was all around fantastic to work with. Knowledgeable, kind, patient and not pushy at all. I highly recommend! 12/16/19 Read More
Dustin was friendly, helpful and professional. My ring is perfect and the work was done so quickly! Thank you, thank you for the beautiful work. My husband bought my ring 21 years ago and I’ve always been happy with the work that London Gold has done on it. 12/15/19 Read More
If you’re shopping for the first time for a ring for your loved one I highly recommend visiting Jaime at London Gold in Chandler. She made my experience a wonderful one and I will be going back to her for my next purchase! 12/15/19 Read More
What a great store! Shannon was very helpful & my ring was ready a day early also. The staff is very accommodating & the store is gorgeous! I highly recommend London Gold for your jewelry needs! 12/13/19 Read More
Danika always takes the BEST care of me when I go for my ring exams or discuss customizing. She's very professional and warm. We love the work of the technicians and the excellence in their design. 12/13/19 Read More
Carrie Ann was my customer service representative at London Gold. She happily took in my cross pendant that needed repaired and said it would be ready in a week. She called me in 5 days as the the repair work was completed sooner. My cross pendant was repaired and was ... polished with a brilliant shine! She was very friendly and helpful. I will return to Carrie if I have any future needs at London Gold!! 12/13/19 Read More
Carrie Ann Took my call to the store. I would assume a usual sales process would be to direct me into the store so that she could verify I was truly interested and a verified buyer not just price shopping. But instead Carrie Ann did a enormous amount of footwork ... and found me the exact Trillion cut diamond which seems to be a rare diamond! As well, found a diamond in the estate case in another store which was at a significant discount. We traded in my original diamond which London Gold provided nearly the entire original paid price towards the new purchase. Thank you Carrie Ann and London Gold for a superb experience. 12/13/19 Read More
London Gold is our new “go to” jewelry store. We moved to the Chandler area from PA six years ago and were concerned we would not be able to find a neighborhood friendly jewelry store where the customer was made to feel very special. From the first time we visited ... the store several years ago to change a watch battery to the most recent visits which were much more costly 😊, we were treated with respect. Christopher was extremely helpful with his recommendation after I explained my desire to have a ring setting remade to fit my now retired lifestyle of avid cycling and outdoor activities. I wanted to wear the ring, but the setting was not appropriate for those activities. I could not be more pleased. We also were pleased with our dealings with Jeff when we took some old jewelry in for them to buy. We would not hesitate to suggest to anyone to visit the Chandler location of London Gold. 12/9/19 Read More
Today I went with my son to London Gold to see Mary Jo to help him pick out an engagement ring she made the time she spent with us very special, it was the best!! I highly recommend Mary Jo and London Gold!! 12/8/19 Read More
Donna made our Jewelry purchase easy and exciting. She is very knowledgeable about stones and metals. We spent several hours looking at combinations of rings and pendants before finding the right pieces. without Donna's expertise we would have been discouraged, we found what we wanted, the perfect gift for my ... wife! thank you Donna and London Gold. 12/6/19 Read More
Shopping at London Gold for an engagement ring was a total pleasure! Mary Jo helped me and was wonderful! She knew exactly what I was looking for. She was very informative and helped guide me thru the entire process. There was no pressure whatsoever and when I decided on a ... ring she gave me a great price. I highly recommend Mary Jo at Peoria London Gold! I would not shop for a nice piece of jewelry anywhere else. 12/7/19 Read More
London Gold was the first stop my husband and I made to find my dream ring. After searching every major jewelry store, nothing compared with the design and quality of London Gold. Ronnie and Carrie Ann were excellent with all the information we needed to make our decision, along with ... making it fun. Thank you London Gold! We will return. 12/4/19 Read More
Jamie was wonderful to work with. Very knowledgeable and friendly. I would highly recommend visiting London Gold for any of your jewelry needs. 12/2/19 Read More
Thank you for providing good service fixing my ring and cleaning both of my rings. Everyone at your business was very polite and provided quality information. Happy holidays from Karen N. 12/2/19 Read More
While on vacation, one of the prongs holding my 2 carat diamond wedding ring broke and my diamond could have fallen out!! I had no idea how it happened as I couldn’t remember hitting it on anything. I took it into London Gold and they immediately recognized that it was ... a manufacturer error and they replaced the head at no charge. My wedding ring looks amazing once again. I recommend London Gold if you’re looking amazing customer service and a company that stands behind their work....even if it wasn’t their fault!! Read More
Another great experience at London Gold in Scottsdale. Took care of me for my anniversary with great success. Thanks again Ronnie! 11/28/19 Read More
I had a limited budget, but needed to upgrade the ring I got my wife for over ago. Estate jewelry! Saved over $1,000! and then the ring I gave her long ago lost one of its diamonds last week. They matched it and set it and cleaned it and had ... it done in a few days. Very professional and I would look no further. I looked like the hero, but it was you London Gold! 11/27/19 Read More
Been a number of years since we visited - and I was pleasantly surprised on the selection and quick service. I also had my engagement ring remounted (long term wear) and they did an excellent job! 11/24/19 Read More
I was shopping for an engagement ring 10 years ago, and was introduced to London Gold by a friend. I had an amazing experience and have trusted them ever since. Laine at the Chandler location is amazing (and also the one who helped me design that engagement ring those years ... ago)! The two things I appreciate the most are that she treats me like a priority even though I'm not a huge spender, and that she recommends the right jewelry not the most expensive (my wife is petite and on more than one occasion Laine has suggested something smaller because it would look better on my wife). I feel like I can trust Lane's judgement and respect for my budget (she never tries to up-sell me on more expensive pieces). For those reasons, whenever the anniversary, Christmas, or birthday calls for something special I will ALWAYS be comfortable going to see Laine and am happy to purchase from the Chandler London Gold location. 11/22/19 Read More
Mary Jo has helped us for many years. After 26 years of marriage I was finally able to decide on a wedding band that complimented the wedding ring that London Gold created for me. Mary Jo was so very helpful in assisting me once again. The band was exactly what ... I envisioned. Thank you Mary Jo. 11/20/19 Read More
We have been customers of London Gold for years. I worked with Laine and Dustin to choose an anniversary gift. They both spent a good amount of time helping me to find the perfect item. Their knowledge, attention and amazing service allowed for a perfect decision. The jewelry is excellent ... and far above my expectations. The excellent service and recognition by the team is why we continue to only make our purchases at London Gold. Laine and Dustin helped create another wonderful memory. 11/18/19 Read More
I shopped and shopped elsewhere and was so frustrated in the end of it all that I was finally persuaded by the line, “ It doesn’t have to be perfect. It’s about the moment. She’ll be overwhelmed with the joy that you have asked her to by yours.” Sad part ... is, I accepted and forced it down like the fourth dinner plate from Grandma. Then I arrived at the doors of London Gold for a what I can refer to as nothing less than a luxurious experience. The inventory was large and diverse. All of their selection was brilliant and crafted with precision. The team had the patience to guide me in my flustered, anxious state, and would not allow me to accept such a sad concept as “good enough”. When I saw the pairing, it hurt to look away. Perfection. I have such gratitude for Jamie and the rest of the team for finally putting my mind and my heart at peace. 11/18/19 Read More
Once again, London Gold in Chandler comes through with a, "Top notch," experience. I would like to thank Jamie for taking the time to show, explain and describe the various diamond anniversary bands. I joked around with her informing her she was a dangerous person. As a result of my ... visit, my wife could not have been happier or more surprised at her beautiful 20 year anniversary band. Thanks again London Gold and particularly Jamie. Happy Holidays! 11/15/19 Read More
Jamie and Chris were so welcoming and personable. They made made us feel right at home and were so patient and helpful in guiding us to choose the perfect ring to replace and update my wedding ring. We were there on our 28th anniversary and they were both so knowledgeable, ... kind and fun. It was such a good and stress free experience and we would highly recommend them to anyone looking for that special piece of jewelry. 11/12/19 Read More
When I am in Scottsdale AZ, this is the best place to go! Perfect for holiday shopping with a fantastic selection of designer pieces, many of which are really affordable. Carrie Anne has been amazing and has even refitted a necklace for me in lightning speed. I highly recommend working ... with her at Scottsdale Rd and Shea Blvd. 11/4/19 Read More
We wanted to find a ring that we both loved and Shelly and Shannon helped us to do just that. We were pleased with their customer service and attention to detail. We love our engagement and wedding rings!! Highly recommend!! 10/29/19 Read More
Wonderful and very helpful staff by listening to your needs and showing you the best available would highly recommend to anyone! Thank you! 10/26/19 Read More
Thank you London Gold for bringing back my diamond ring to its former beauty. Thank you Donna for your care and concern. 10/26/19 Read More
Dustin and Jaime were great to work with! 10/25/19 Read More
I started going to London Gold 11 years ago and haven’t looked back since. I know I’m going to get excellent service with absolutely zero pressure plus everything they have is hands down amazing quality. 10/25/19 Read More
Orly I wanted to tell you how pleased I was when I got my ring back after Orly helped replace the diamond and rhodium the ring. It's just beautiful. I'm also getting so many compliments on my new one also. Everyone seems to notice it. I wonder why? :) Thanks ... again for all that you have done for Andrew and I. I love my rings. Hope to see you soon. 10/25/19 Read More
I cannot thank Orly enough for everything you did to make my rings absolutely perfect. I love them!!! When I got home yesterday, Adam was was on one knee proposing again. :) You're the best! 10/25/19 Read More
Great service and selection! I didn’t feel pressure in anyway and was helped greatly in finding the perfect engagement ring. The service of work was extremely fast when getting the diamond set and having the ring resized. 10/25/19 Read More
Great experience and staff! Chris is extremely helpful and listens to what you’re looking for. Bought my fiancées engagement ring from him and returned to get the wedding band. I’ll definitely be back 10/8/19 Read More
Ronnie was very pleasant and helpful. He took his time to find me the right ring. 10/7/19 Read More
Thank you Radiana for the exceptional service! My ring looks better than ever and appreciate your care!
Dustin was very personable and professional. Looking forward to doing more business with London Gold!! 9/27/19 Read More
Thank you Mary Jo at London Gold Arrowhead for taking such great care of me! The service was so quick and my ring looks better than ever! 9/25/19
I took a wedding set in to get them resized. The customer service and expertise of Ronnie Domb was excellent. The quality of workmanship from their Jewelers amazing. I couldn't be happier, the rings look just as good as the first day that I bought them. If you want great ... quality workmanship and excellent customer service I highly recommend this place. Thank you so much London Gold and a special thanks to Ronnie Domb for taking good care of my wife and I. I will definitely be back. 9/25/19 Read More
Ronnie was very kind, extremely knowledgeable, professional and charming. Getting a 1 carat diamond for any occasion very special but he made it so possible. London gold earned another happy client!! Thank you again Ronnie and the fine gem setters/goldsmiths. My ring is breathtaking! My husband, a non jewelry person, ... was very impressed! 9/24/19 Read More
Ron gave me outstanding service. He is very good at what he does and it shows. My wife was very pleased with her Birthday gift, thanks to him! 9/23/19 Read More
London gold gave me excellent service, professional attitude, and London gold is my go to jewelry store and has been for over 10 years. I will continue to shop there and get service there and I must say that Dustin Lawrence is an outstanding employee at London Gold. thank you ... all very much for the great service and help in all my needs. 9/19/19 Read More
I had an excellent experience picking out an engagement ring for my now fiancé. Ron was very knowledgeable and patient. I would highly recommend Ron and London Gold. 9/18/19 Read More
Loved working with Dustin and LOVE my ring! Looking forward to going back in to have it cleaned and checked every 6 months! Great service....no pressure! 9/17/19 Read More
MARY Jo and Mark made picking out my fiancés wedding band so personable and amazing experience!! They helped answer all questions and find the perfect wedding band. 9/17/19 Read More
I believe that every piece of jewerly tells a story, one that starts when you first start looking for what you want. My story starts when other jewerly stores just didnt have something special, something that fit who I am. From the very moment I walked into London gold I ... felt like they understood me, and I didnt feel pressured to go out of my price range, and we had fun! With the help of Donna and Chris, I found the most amazing piece to start my next chapter, my engagement ring! It's the most beautiful thing I have ever owned. I am so lucky to have walked into thier store. Donna, Chris... Thank you so much for everything! You will be seeing us again! 9/13/19 Read More
As I walked through the door I was greeted with a great smile, service was excellent. Dustin was my salesman. He did an excellent job. 9/12/19 Read More
I needed some work done on my wife's ring before a trip. I visited two jewelers who said they could not do it and a third who gave me a 10 day estimate. I was ready to give up when I called London Gold and spoke to Dustin. I explained ... to job and said I needed it finished the next day and he said "bring it in and I'll see what we can do". Everyone at London Gold was very friendly. Dustin examined the ring and promised it would be ready the next day. To my surprise I was back in the store three hours picking up my wife's ring looking brand new again! When I asked London Gold to rush this job, boy did they come thru for me. I'll be taking my business there from now on! 9/12/19 Read More
My project was to recreate a ring that my wife had lost. It was such a sensitive situation that I didn't want to trust just anyone. Orly at London Gold nailed it and created a perfect ring that brought my wife to tears. The service was amazing from Orly. She ... has an amazing eye with years of experience. 9/9/2019 Read More
We had great ideas for wedding rings Shannon with great patience made our wishes come true. They mounted my 1 carat diamond into a setting for my fiancé . With Mary Jo’s help they found a spectacular 2 carat radiant cut diamond for my ring. We wanted mandarin orange garnets ... for side stones. They found 4 matching Trillion cut stones. The designs were completed in a lost wax platform. We have outstanding wedding rings like no other couple. We are 71. We went to every high end jewelry store! London Gold is the Best! Thank you Shannon. 9/6/19 Read More
Worked with Dustin on resizing my wedding ring and bands, he was so amazing!!! Even surprised us with same day pickup. ;0) best service ever. I will Definitely be using them again. 8/30/19
First class experience from beginning all the way through the final product from the designer. Ronnie was a pleasure to work with, very knowledgeable and followed through every step of the way. If you’re looking for a top rate jeweler and buying experience, London Gold is your answer. 9/3/19
Great experience. Dustin was a huge help. Was able to text to get details of their inventory before I got there as I was short on time and Dustin was very responsive. 8/29/30 Read More
As long as Kelly is on staff at London Gold, I will be a customer! My husband and I have been married 28 yrs and 9 months. Approximately 8 weeks ago, I lost my wedding rings. I was devastated. It took me 5 weeks to even file the insurance claim. ... I asked Kelly questions about selecting a new one carat diamond and settings, etc. She slowed my emotional overload and lamented with me over what was lost. She reminded me that that I may have lost some jewelry, but my husband is still here! PERSPECTIVE! I seriously HATE shopping! Kelly connected with me via text and email and got the job done. She had everything I had considered ready for me to see. It couldn’t have been more than 20 minutes until I had EXACTLY what my heart desired! Kelly LISTENED, searched, and guided me. I am forever grateful!!! 8/27/19 Read More
The quality of the ring I purchased is awesome and the customer service is extraordinary. Absolutely amazing experience.... 8/27/19 Read More
You are amazing, your charming boss that we met is amazing, your workmen in your "correcting room" are amazing....you are all a wonder and surprising entity. Through the years, I have had jewelry worked on, fixed, enlarged or reduced in size, AND I have never seen work done to the ... beauty and quality that you guys do. You deserve a JEWELRY INDUSTRY AWARD. Thanks so much for the beautiful work that you did for my pieces. I will never go anywhere else. Thanks again you are all a WONDER. 8/27/19 Read More
We went to London Gold in Chandler for our wedding bands. Laine greeted us and directed us on where to go. She was friendly, easy to work with and didn’t try to up sell to anything we couldn’t afford. We chose amazing rings in under 20 minutes and they even ... cleaned my engagement ring before leaving. I highly recommend this location and working with Laine for any of your jewelry needs. She’s the best!!! 8/26/19 Read More
I visited London Gold to have a ring resized. Mary Jo took care of me and she was a delight. I had been taken care of for years by another associate but she is no longer with the company. So now, Mary Jo is my go to person. Mary Jo ... is a true asset to London Gold. 8/21/19 Read More
I wasn’t sure what I wanted. The super friendly team helped me design my own ring! It’s amazing and so much nicer than anything I saw at the other stores. 8/18/19
Mary Jo at the Arrowhead London Gold location was so professional and helpful. I debated getting a new ring to replace my 30 year old, damaged wedding ring or getting my old ring fixed. It didn't take Mary Jo long to recognize that I am a sentimental person and no ... other ring was ever going to mean the same thing on my finger as the one I got from my husband on our wedding day. She was never pushy and helped me make the decision by getting me a professional estimate for the repairs. I'm happy to report I got my ring back and I am thrilled with the artistry of the Jewelers at London Gold. I think it looks better than it did when it was new. Thank you Mary Jo and London Gold. 8/19/19 Read More
With gratitude to Carrie Ann for her knowledge, professionalism and kindness. She was able to work with me on price and I now own a lovely diamond bracelet. 8/19/19
I called & talked to Carrie Ann Waltman about a piece of jewelry that needed to be sized. It is Tungsten Steel so I wasn't sure London Gold would work on that type of jewelry but Carrie said to come by and see what could be done. It was a ... piece that my son's father had left him when he passed suddenly last month. We walked in, handed the bracelet to Carrie, she took it to Antonio the jeweler & she returned 5 minutes later with the bracelet fixed so my son could wear it!!! It meant SO MUCH to us & they didn't even charge us a penny! LONDON GOLD YOU SHOULD FEEL HONORED TO HAVE EMPLOYEES LIKE CARRIE & ANTONIO REPRESENTING YOUR COMPANY!!! Thank you again, London Gold Carrie & Skyler Read More
Been very satisfied every time I stop by.
Shannon was extremely helpful, offering options to repair my diamond wedding set and anniversary ring. London Gold IS the best! 8/9/19 Read More
Well you only have 5 stars, but Mary Jo is a 10 by any means. She is so great, friendly, knowledgeable and a very sweet lady. My wife and I just love her, she is the BOMB! A FANTASTIC and lovely lady! And She spoils her friends with GREAT chocolate ... chip cookies! 8/8/19 Read More
Top quality customer service! All of the staff is beyond helpful and always goes above and beyond. I had the pleasure of working with Carrie last and she was exactly what I needed in a sales rep! 8/8/19 Read More
We love to shop at London Gold because they are very nice and have the best customer service! 8/8/19 Read More
Carrie Ann was very welcoming and helpful throughout the whole process. She helped us measure the stone and told us about our most practical options for getting my ring reset. My overall experience at London Gold was quick, simple and professional. I’d highly recommend it. 8/6/19 Read More
I had some gold/diamonds from old relationships/gifts and set in boring jewelry pieces in my drawer that I never wore! I decided to take them into London Gold in Scottsdale to see what they might do to utilize the stones and re-create some new jewelry for myself. Lucky for me ... I met up with Danika Skinner and Orly Schulgasser. They helped me re-create some amazing jewelry pieces out of what I had, at an amazing low cost. I now have new rings and a beautiful cat eye necklace that I am getting many compliments on... I will be back, the process was way fun and very rewarding! I am digging through my drawers looking for more old pieces to redesign. Thank you ladies for all your help! I am really enjoying my new bling! 8/6/19 Read More
We would like to extend a word if appreciation for Mary Jo. A person who consistently presents each London Gold patron with a unique combination of professionalism and a natural passion, wonderfully matching each patron with the very treasure they were seeking. She makes shopping at London Gold a delight! ... Dwayne and Gloria, 24 year customers... Arrowhead Location Read More
Purchased my beautiful engagement ring and my fiance's wedding band from the London Gold Scottsdale location and the quality of both rings is unbelievable. Olry and Danika were patient, knowledgeable, responsive and friendly. They made the experience fun and memorable. 8/5/19
Mary Jo was invaluable in the purchase of the ring I purchased. She’s very personable and patient, not pressuring at any time. She presented some ideas and recommendations to help in my choice of stone and ring separately. My transaction would not have been as successful if it was not ... for Mary Jo. Definitely 10 out of 10. 8/1/19 Read More
Mary Jo took great care of us at London Gold, ensuring we got a great deal and the best ring we could get for our money. Couldn’t be happier with her and her team’s fast, friendly, and efficient customer service! Thank you so much! 8/1/19 Read More
The employees at the Chandler London Gold are courteous, knowledgeable and very friendly when I come in the doors. I always trust them to find the right piece of jewelry that I need. I recommend this store to anyone who needs an expertise in jewelry. 8/1/19 Read More
MaryJo was extremely helpful, knowledgeable and made our experience a great one! She gave us recommendations and we are so glad we took her advice. We really couldn’t be happier. We will definitely recommend London Gold to our family and friends and make sure they know to ask for MaryJo! ... Thanks again, Isabel 7/30/19 Read More
Very professional the best in town thank you for your fast response and professionalism. 7/30/19 Read More
I feel they are very honest....whether it is a new purchase or something being repaired. I would go out of my way to go to London Gold. 7/26/19 Read More
While on vacation in Las Vegas my engagement ring broke.(Crescent had since gone out of business) My husband had done business in the past with London Gold, so we decided to take the ring there. We were greeted by Laine Tetil, who graciously took the ring and stated they could ... solder it back together. We asked if we could get my tennis bracelet and diamond necklace cleaned. Laine noticed a crack on safety chain, which they fixed "free of charge". My ring was fixed in less time than I anticipated! Thank You London Gold, Laine and the gentleman who took "excellent" care of me and my jewelry! 7/26/19 Read More
I love London Gold! They have fabulous service and work quickly. They are very knowledgeable of all things jewelry. Justin Lawrence took great care of my wedding ring when I dropped it off for repair. Can't wait to get my yellow diamond next! 7/25/19 Read More
I couldn't be happier with my experience at London Gold! The service as well as the quality of the work they performed exceeded my expectations in every way. Thank you again! 7/24/19
Very first experience and it was awesome! 7/23/19 Read More
Great experience. Carrie Ann Was professional and gracious in every way. She answered our questions and helped us find wedding rings that fit our lifestyle. She represented London Gold wonderfully and made our shopping experience a pleasure. 7/19/19 Read More
Ron Domb was wonderful. Listened to everything I wanted using a picture of something I saw online and made it better. They got it to me right on time and reasonably priced. 7/17/19 Read More
Mary Jo and Shannon did the most amazing job in helping me find the perfect engagement ring. Had a great time searching for the best band and diamond size, every detail was thoroughly explained which really put me at ease. The proposal went so smooth and my fiancé was truly ... amazed. I really recommend. 7/18/19 Read More
Love this place, Mary Jo and Shelly are simply amazing. I had a custom ring built here and it came out flawless. No pressure sales here go in and get taken care of by the best! 7/13/19 Read More
We have had the pleasure of working with Mary Jo and staff at the Bell Road, Peoria location for many years. Her staff is extremely professional, knowledgable and passionate toward making your time and purchase a pleasant experience while getting the best product and price possible. Highly recommended! 7/13/19 Read More
Dustin was every helpful and made great suggestions on the type of cut that would look good in my ring! It didn’t take 2 weeks. It was only 6 hours, so I get to enjoy my ring for 13 more days! What a great experience. Dustin did a fantastic job. ... I LOVE how my ring turned out! Thanks 7/12/19 Read More
Went to London Gold Peoria store yesterday and was very impressed. Although I only needed a watch battery. I enjoyed looking at all the beautiful jewelry. Mary Jo was so helpful and took the time to answer all my questions. You can tell she loves what she does! 7/10/19 Read More
Came in for repair of wife's wedding ring and was greeted by Jamie. She was very professional, and very easy to deal with. The other ring we needed to be repaired, was gonna cost more to repair than what it was worth. Jamie showed us an option that was very ... little more than the repair of the original ring. We purchased the ring she showed us, had it sized and the wedding set repaired. We have found our Jewelry Store and a GREAT Jeweler. Thanks London Gold and Jamie. 7/6/19 Read More
So easy and so fast! I was in and out in 20 min with my boyfriends birthday gift. She explained the prices very well & made it super easy to find exactly what I was looking for. 7/1/19 Read More
Fabulous selection. Staff is so friendly and unpretentious. Kelly was our sales person and I'd highly recommend her. She was knowledgeable and patient. 6/30/19 Read More
I was in to fix my wedding ring that I broke gardening. They were very professional and fast. My ring is as good as new! We have also purchased jewelry from LG in the past and their customer service surpasses our expectations every time! 6/28/19 Read More
We took my 96-year-old mother’s ring in to have it resized and the diamond secured. London Gold was excellent in every way. Their kindness towards my mother was unmatched. They did a quality job at a reasonable price, we will return anytime we have needs. 6/28/19 Read More
Chris and Donna listened to our thoughts and wishes, came up with options and worked hard to make them come true. They helped me make a 25th anniversary gift for my wife become a priceless experience and memory. 6/28/19 Read More
Mary Jo was great! I love my new, updated wedding ring and the sapphire solitaire in the previous setting is lovely! Great service and great results. Thanks, Mary Jo! 6/25/19 Read More
Jamie is so professional & reassuring. She did a great job of working to keep me up to date on the status of my complex jewelry repair. I will recommend London Gold to everyone. 6/15/19 Read More
Mary Jo helped us set our Tanzanite stone. We initially thought we would have to customize 100%, but she was creative in using a bail from another piece and was able to use a basket that was already completed. She really knew what was needed to best accent this beautiful ... stone. We finished up with the perfect chain. I LOVE my new pendent and SO appreciate Mary Jo's knowledge and professionalism to find the perfect setting. THANK YOU!!!! 6/17/19 Read More
Dustin and Donna at London Gold provided me exceptional service. I went in to purchase a ring and they were very welcoming and made sure I found the perfect ring. They were very helpful, however never did I feel pressured to make a purchase. I highly recommend Dustin and Donna ... for your jewelry purchases in the Valley. 6/13/19 Read More
The personal attention given each client is beyond the norm. Jamie Prior & Donna Hogg have always been outstanding weather it’s for repairs, cleaning or sales. Thank you London Gold. 6/14/19 Read More
London Gold and Mary Jo always delivers! If you meed to purchase or repair your jewelry, they are the best! 6/8/19 Read More
Experience here was amazing! Ronnie is the absolute best. No pressure, no rush, no stress. We walked through so many different ring types, sizes, settings, everything and he was very patient with me the entire way! Ronnie made the most beautiful ring we have ever seen, and even took the ... time to help me plan my proposal! I wouldn’t go to anyone else besides him and London Gold for my business anymore!! Best out there! 6/7/19 Read More
Both of the ladies that helped me were excellent! I had such an easy experience with zero pressure. The selection that was ready for me upon entering the store was exactly what I had been searching for elsewhere with zero luck. I would recommend highly! The ladies that helped me ... Shelly, and Mary Jo, were the easiest and best experience I had at any of the numerous other stores and websites that I tried to deal with. I was happy to find what I was looking for and physically see it in person for what I would pay sight unseen in an online purchase. Five stars! Will do business again for sure. 6/4/19 Read More
The service and care that they treat their customers with is 5 star! My hand was swollen and I had to get my wedding ring cut off. London gold restored my wedding ring to its original and worked with me so I could afford it. 6/3/19 Read More
Our sales lady was amazing!!! Wonderful experience! She was very knowledgeable but wasn’t pushy... I loved that!
My wife (Marguerite) went into our local London Gold here in Glendale, AZ to buy new wedding bands for our 50th Anniversary. We were treated (and felt) like family by Shannon and Mark who were very nice and helpful. I would rate the experience 5 out of 5. Oh, and ... the cookies were good. :) Read More
Jaime Prior was amazing! From the minute I stepped into the store I felt very comfortable and the customer service was absolutely phenomenal. I got the best diamond for the best price along with the best customer service. Thank you so much! 5/29/19
Excellent service, explained diamonds in simple terms and made us feel very important. Ronnie was the best. I highly recommend him! 5/24/19 Read More
I had a band designed specifically to match my wedding band. It was an intricate design. My contact was Ron Domb. Ron was knowledgeable, professional and extremely courteous. We discussed my order, he gave me a price and timeline, and it was left in his hands. It took about 5 ... weeks to complete. Ron called to tell me my ring was finished and ready to pick up. The finished product was simply stunning! It was perfect and exactly what I had ordered. My husband and I have bought several pieces from London Gold, and it has always been a great experience. Five stars from us! 5/21/19 Read More
London Gold is amazing!! Shannon went above and beyond in customer service and was extremely helpful in answering all of our questions. Would highly recommend London Gold to anyone and everyone!
My wife and I have just completed three transactions with Bill Hanosh at London Gold in Chandler. We had London Gold overhaul both of our Rolex's and we couldn't be more pleased. They both came back looking brand new and are keeping perfect time. My wife's diamond was in need ... of a fresh setting, so about a month ago we picked out a new one at London Gold. It had to be custom made, and Bill told us it would take close to a month. It came in a few days early and we picked it up today. It is beautiful and my wife is still grinning! To sum it up, we have had fantastic service from Bill and the rest of the crew, and pricing has been very fair. London Gold is now our go-to jeweler. Thanks! 5/20/19 Read More
They helped me pick a great ring that my fiancé loves. She said that it couldn’t be any more perfect. And it was all thanks to them. They set the diamond in a short amount of time and had it resized in an even quicker time. 5/14/19 Read More
I was able to work with Carrie Ann and had a wonderful experience. She was able to help with a repair in my most recent visit but was extremely helpful in the past as I have repeatedly shopped at this location. The entire staff had always been kind and provided ... wonderful assistance in the 10+ years I have been going there. They helped to design my wife's wedding band as well as the gift I purchased for her to celebrate our first child. Carrie Ann and the staff have been like family to us! 5/11/19 Read More
Wonderful customer service! Will recommend London Gold to all my friends. 5/14/19 Read More
Very responsive and help, even though I haven't purchased anything yet. Makes me want to go in and buy from them. Thanks for your help! 5/5/19 Read More
From the moment I walked in was an great experience! Donna was very helpful and pleasant! I came in for a necklace repair and was quoted 2 weeks for return (which I was ok with) but received it the next day (less than 24 hr from drop off)! Highly recommend. ... I have definitely listed London Gold as my family jeweler! 4/27/19 Read More
I came in for a ring cleaning and the staff was extremly nice. I didn't come in and feel pressured to buy or go above my budget. 4/29/19 Read More
Jamie the sales person is very knowledgeable she did not pressure us whatsoever and brought out a handful of diamonds for us a pic from when we found the correct diamond she helped us find the setting for the diamond that is well. I couldn't believe how patient Jamie was ... with us very very nice lady I highly recommend her. 4/29/19 Read More
My wife and I have been going to London Gold for over 10 years now and the service has always been impeccable. Mary Jo has absolutely the best customer service skills! She is down to earth and attentive to your every need. When I brought in our rings for a ... cleaning and appraisal, Mary Jo took care of it within a very short period of time. Thank you London Gold! 4/18/19 Read More
Not my 1st time in this place and it feels better every time! The staff are so nice and professional, and as a husband you know I need help in this kinda store, I always feel like they really wanna help and not just sell (like too many places now ... days), Orly helped me and also Ron, both are so amazingly welcoming and helpful and I’m definitely gonna use their help for any future investments on my lovely wife :) Thank you guys for making it such a great experience in a place where someone like me can get so lost... 4/17/19 Read More
I have been a customer since 1986. London Gold provides the best quality for the money. The individuals at the Chandler location have most differently, custom satisfaction and service at their forefront! Donna, Jamie and Bill are the best! Thank you for what you each have done for me! There ... is something to be said for a team... They are a "Team"... Please give each a pat on the back! 4/15/19 Read More
Ronnie was great. He listened to what we were looking for, brought in stones for us to look at, and then had the ring made to match what we wanted. I look forward to working with Ronnie again. 4/12/19 Read More
Very professional and friendly. Good suggestions and alternatives. 4/10/19 Read More
No surprises and my needs were met completely. Very friendly as well :)
Gillian is the best! I brought in my future fiancées mothers ring in so we could put a new center stone on it. Gillian worked so hard to find the perfect stone for me within my price range. She went above and beyond helping me through the entire process. The ... ring looks more amazing than I could have ever imagined and cannot wait to pop the question. London Gold definitely has a customer for life and will be back because of Gillian’s expertise, customer service, and dedication. Thank you! 4/9/19 Read More
Very pleased with the excellent service at London Gold. Bill and Dustin were very patient and listened attentively to what I was looking for in an engagement ring. They were very helpful to find the right diamond and band for the engagement ring. Can not be more happy with my ... experience there. 4/8/19 Read More
Sharon was amazing in helping me select the perfect anniversary ring for my wife. She is honest and provided incredible customer service when helping through the process. 4/5/19 Read More
Awesome results and quick turnaround. Very impressed! 4/1/19 Read More
My experience at London Gold was above and Beyond. My center stone in my ring cracked so it was an insurance claim. Carrie Ann was instrumental in helping us pick a new diamond and getting it set very quickly. She kept us updated every step of the way with the ... insurance and the service was outstanding! 3/30/19 Read More
Bill and Donna were so amazing. They worked with us on every aspect. From picking a ring, to pricing, even when we went to pick it up they made sure we were taken care of. Above and beyond! We will definitely be back. (: 3/29/19 Read More
I just wanted to say that Jamie and Bill were both great throughout the entire process! I appreciate Jamie helping to take care of all the paperwork while I was out of town, which made pick up a breeze. I can't wait to propose to the love of my life ... with the diamond and ring we picked out together! 3/30/19 Read More
We had a wonderful experience. Dustin and Bobby were helpful, respectful, and very pleasant. The quality and prices were very fair. Extremely happy and would recommend this location to anyone. 3/27/19 Read More
Jamie our Sales Associate was great to work with and very helpful. 3/25/19 Read More
We had a great experience working with Ron Domb. He was very helpful and would work again. 3/25/19
I came in because I lost an earring back to a recently purchased New white gold settings for diamonds I made into earrings in Jan. Ronny took care of me with Superior Customer service. 3/22/19 Read More
WOW!! This was the first time I used London Gold for a custom jewelry design. I wanted to update my engagement setting to something more contemporary but wasn’t exactly sure what I wanted. Danika and Orly helped walk me through the process, trying on several settings and narrowing down what ... I liked. They then helped me to custom design the most beautiful and stunning ring ever! They were both a delight to work with, extremely knowledgeable and professional!! Thanks Danika and Orly for a fantastic experience!!! I love my ring!! 3/21/19 Read More
Me and my now Fiancé went into London Gold over the weekend and it was such an amazing experience!!! Bill and Jamie helped us find the most amazing ring ever!!! They were so wonderful to work with and very conscious of our price limit. Would highly highly recommend London Gold ... for an engagement ring experience! 3/19/19 Read More
I can’t even begin to Thank London Golds finest Danika Skinner and Orly Schulgasser for helping me design the ring of my dreams! They are so knowledgeable and just an absolute pleasure to work with! If you need a ring custom or anything made these are your girls! Top knotch ... London Gold! Thank you! I’ll be back! 3/18/19 Read More
Carrie Ann was was totally professional, courteous and a pleasure to work with. Have an anniversary gift in mind and will follow up with her when that time comes. 3/11/19 Read More
Had the best experience with Carrie! She was so patient with me and took the time to explain everything. She was very knowledgeable of all of the merchandise! She has had me feel like the most beautiful person! Thank you so much for everything you have done! 3/8/19 Read More
Carry was amazing and so helpful in every way!! Will be back soon!! 2/27/19 Read More
We have been shopping at the Chandler London Gold store for 15 + years. Throughout this time, my husband and I have been through many milestones, holidays, celebrations and even tribulations (when wedding ring went down the garbage disposal in 2008) and we’ve always had an excellent experience with their ... sales associates while being able to stay within our budget. Last Christmas 2018, was no different when I went in to London Gold to purchase a ring and watch for my husband. Dustin the sales associate there that day made this experience rewarding, fun and even educational while patiently helping me decide on my gifts. Then in January 2019, my husband and I went in to have his new ring sized and my 14 year old watch to be repaired. Dustin was there again and helped take care of us. While we were there, we browsed (just for fun of it) and looked at higher end rings made by London Gold locally and eventually found the most exquisite ring that we quickly fell in love with! We joked about the extravagances of trading up or down “a pool remodel” (which we’re currently doing), “a Harley”, “a Corvette” all while comparing the relative cost and affordability of this masterpiece ring. By nature we are conservative spenders, so we went on our way. We returned to the store a few weeks later to pick up the 14 year old watch that needed to be sent out and quickly went over to the counter to see if that magnificent ring was still there. It was, and it was on sale even more than the previous visit! Bill and Jamie helped us this time and we laughed again about comparing the relative cost of the ring to other worldly goods. We left the store again as we were only there to pick up the watch then go to dinner. While at dinner we joked about buying the ring and confessed how much we’ve (mostly wifey) have been thinking about this incredible ring. To us, the ring is a lot money and that money could be used towards other things especially since we are remodeling. After dinner, I told my husband that we needed to just go home and sleep on it and no sooner did I say that, he made a right turn instead of a left turn and headed back to London Gold! Now this was getting real... As soon as we walked in, all three of the sales associates (Bill, Jamie and Dustin) stood up as if they had a bet wagering on whether or not we’d be returning. We talked about wanting Dustin to be a part of this too since he initially spend over an hour with us and helped us find this amazing ring. After a little negotiating, we came to a great price for the ring of a lifetime—for us. It needed to be sized and we returned the next day to pick up our new heirloom. Now for the big day! London Gold was busy and the sales associates that helped us with the ring were with other customers. Ironically, Lane (the sales associate who helped us back in 2008 when my wedding ring went down the garbage disposal on Christmas Day) was there to help us and present us with this new timeless piece. (So now, it feels like we’ve come full circle—no pun intended.) Lane remembered us and we laughed about that time that we called our “Christmas Miracle” because we were able to save the center stone in a new setting in 2008. This time there was was no new “reason” to buy a ring but having Lane hand me this incredible ring somehow made it even more special... At a time when we can buy just about anything online, it is so much more gratifying and meaningful to experience a purchase like this (or any other as far as I’m concerned) in a brick and mortar store where real memories can be made and not just clicking a box and hitting enter. We so appreciate the expertise and help from all of the associates at London Gold—even the ones behind the scenes. I told Dustin I wanted to hug the person who designed and created this ring. It truly is a work of art that we will cherish everyday as with the memories we’ve made along the way. Thank you to everyone at London Gold! We are happy and fortunate to be able to support your locally owned and operated business. — L & R Paliwoda 2/25/19 Read More
Hi Radiana, I received my ring today. I was excited to get it and it fit perfectly. I wanted to thank you and let you know that I will always keep you and London Gold in mind after being treated so well during the ordering process. Thank you , again. ... Sincerely Brandy Read More
Dream ring created custom way! Great service and highly recommended!!!! 2/16/19 Read More
My ring is one of a kind. The most beautiful I could have imagined. Thank you for really caring. Read More
The customer service we experience while shopping and purchasing our wedding bands was superb. We felt that our sales associates were really invested in helping us find the perfect pieces to fit my existing engagement ring and our budget. We couldn’t be happier with our set & we would recommend ... London Gold for selection, pricing & service to anyone looking for a personalized experience when shopping for engagement and wedding jewelry. 2/11/19 Read More
We purchased a wedding set from Beth F over 15 yrs ago. We were so pleased with our purchase and decided to contact Beth for another purchase. We were sadden to hear that Beth is no longer with us and Carrie convinced us that she could help. She did an ... exceptional job. She took care of us in a courteous and timely manner. She made us feel like we mattered, even though we were miles away. LOVE THE PRODUCT, THANK YOU CARRIE! Read More
I can’t speak enough praise for Danika and the rest of the London Gold team over their help they provided to us in creating a 20th anniversary wedding ring. We had a clear idea what we wanted and Danika helped bring our vision to life in a professional and sensitive ... way. The end result is better than we could have created on our own, and London Gold was able to deliver it at a value that could not be matched by other local jewelers for comparable product. We will be repeat customers for sure - thank you Danika and team! 2/4/19 Read More
Sales representative was most helpful and agreeable. Will return 2/2/19 Read More
Mary Jo was extremely nice and helpful. I will continue to trust London Gold with my jewelry needs. 1/31/19 Read More
Ron Domb did an exceptional job of sharing his expertise to create a unique custom diamond ring with matching pendant necklace. Both pieces of jewelry are absolutely gorgeous. Thank you Ron for giving us such special attention. We are your customers for life. Thank you! Read More
My wife and I have been London Gold customers for many years, and have known by experience that their customer service is always tops. However, in our most recent visit, they went way above and beyond for us. I had purchased a ring from one of their competitors, because I ... had learned my wife had seen it and loved it. After purchase, we found that it needed re-sizing, so we brought it into London Gold, where we found that it could not be re-sized for technical reasons. Assistant manager Shannon O'Leske saw the disappointment in my wife's face. She immediately set to work to find a solution, and ultimately found us a ring of the correct size, but of better quality than the one we brought in, which they heavily discounted to match the competitor's price. Thanks Shannon, you made our 20th anniversary just that much more special! 1/28/19 Read More
My Husband and I came to London Gold because one prong on my wedding ring was catching and pulling threads out of my sweaters. Mary Jo greeted us , and gave the repair man my ring. While waiting in the showroom for my ring to be repaired, my Husband came ... across a covered dish of chocolate chip cookies on the glass counter. My Husband enjoyed the cookie so much, that he ate two more! We found out that Mary Jo had made the cookies for the customers , What a nice gesture! Mary Jo returned my repaired ring to me, and told me the repairman advised me to have the other prongs fixed within the next six months, because they were starting to weaken. Mary Jo was so helpful and friendly, she brightened our day! We will definitely return to have the prongs replaced, and of course, ask Mary Jo to help us again! We like how personable she is! And, her cookies are so very delicious! 1/28/19 Read More
I have been putting off getting my wedding rings soldered together because I didn’t want to be without them. I dropped them off at 3:30 in the afternoon and they had them done by 5:30. The staff is so friendly and always make we feel welcome when ever I come ... in. Love that my husband chose London Gold to purchase my ring. 1/25/9 Read More
I had a stone reset and we were extremely happy with Jeff and Dustin who were very helpful. The service was quick and they did an excellent job. 1/25/19 Read More
I came to London Gold to have my engagement ring custom made. Donna and Dustin helped me gather the concept, Jeff assisted with the stone selection, and Steve brought it all to life! I had an entire team of people who worked seamlessly together to design my dream ring, and ... it actually surpassed my expectations. I was in tears (happy!) when I saw the finished piece, I was so overwhelmed! THANK YOU to the amazing staff for making something so beautiful and perfect. I couldn't be happier! 1/23/19 Read More
Our experience with London Gold was excellent. Mary Jo was very friendly and knowledgeable. I had to have my ring repaired. The work was completed in a timely manner and they stood behind their work. Would highly recommend contacting Mary Jo at London Gold on W. Bell in Peoria for ... any repair work. 1/18/19 Read More
London Gold did an amazing job creating a beautiful ring that entailed my engagement diamond and my mom’s engagement diamond. I couldn’t ask for anything more precious and beautiful! Thank you! 1/16/19 Read More
I had the best experience purchasing a gift here at London Gold. Mary Jo was so helpful, very friendly and went out of her way to help me find what I was looking for. Overall an 11 out of 10. 1/16/19 Read More
I picked up my diamond ring today. It is beautiful. I am so thankful I chose London Gold for the sizing and repair. I love it. Thank you. 1/14/19 Read More
My fiancé loves her engagement ring! Angelica helped us out and we didn't feel like we were under pressure from a sales agent. She received a rose gold ring with a moissonite stone. And the cost was ideal. I went in a week late and bought the wedding ring as ... well. I would highly recommend! 1/14/19 Read More
The service at London Gold is top notch… Mary Joe was helpful with every detail of the transaction. I put a ring on lay away for my husband, and wasn’t sure about whether he would like it… Or the exact date I would need it. Mary Joe explored several possibilities ... with me until we came up with the best plan. I really appreciated her help. 1/11/18 Read More
Exceptional service gave me a fair price on some gold I was selling. Will return 1/3/19 Read More
Carrie was extremely conscientious and knowledgeable as well as super friendly. I’ll be back 1/2/19 Read More
Jamie was very sweet, patient and very professionally knowledgeable. I ordered my ring, which required assembly, and I had it back in hand the next day. It was perfect. I could not be more happy with my experience. Plus, the cost was much lower than I expected to pay for ... my full carat diamond solitaire. THANKS!!! 12/29/18 Read More
Great experience, friendly staff, the jewelers did an excellent job. Thanks , we will be returning customers. 12/23/18 Read More
Unbelievably great experience. Bill and Dustin were phenomenal in helping us choose exactly what was right for us. No salesperson pressure. Will shop here again. 12/21/18 Read More
We researched a few places for engagement rings but decided on London Gold based off their customer service reviews. And they did not disappoint! We were novice engagement ring shoppers so we were delighted to helped by Jamie. She was friendly, kind and knowledgeable. She answered all our questions with ... a smile and with out any high pressure sales. The store had an excellent selection as well. The cherry on top? We were told the ring would take 5 days to complete our customization's but we got a call in less than 24 hours saying the ring was ready for pick up, just in time for Christmas! Couldn't be more pleased with Jamie and our experience at London Gold. We'll be back for wedding bands! 12/20/18 Read More
Bill and Jamie helped us with a wedding ring upgrade. From the moment we walked into the store, they were so friendly, personable and able to steer us into exactly what we were looking for. The experience exceeded our expectations in every way. And to top it off, they had ... the ring ready for pickup a few hours later, just days before Xmas. Awesome! 12/19/18 Read More
Jeff was very courteous, patient and informative with our needs. 12/19/18 Read More
Staff is friendly and helpful without being pushy. Would highly recommend! 12/19/18 Read More
I have purchased all my high end jewelry from London Gold for over 30 years. The quality and value is second to none. The staff is exceptional and are dedicated to making my purchases a pleasant and stress free. I want to thank both Bill and Laine for making this ... latest purchase and fitting an excellent experience. I know my wife will love the new setting! Thanks again Bill and Laine!!! 12/14/18 Read More
I visit this location to specifically sell old gold jewlery that is of no use to me. Jeffrey is always very kind when calculating my payment and issueing my check. I always leave with a larger check than expected. 12/9/18 Read More
I really love the personal touch and attention I received at London Gold. Awesome customer service and fair flexibility for the diamond market. 👌👍 12/8/18 Read More
Mary Jo has made me a permanent customer for life! Originally I went in and they didn't have my bracelet. Mary Jo took charge immediately and really took great care of me. She was able to get me a new one at no additional cost. What started out as a ... really negative experience resulted in a great experience. Mary Jo really went above and beyond for me which is why I'll be referring all my family and friends here from now on. -Rian 12/5/18 Read More
Laine took great care of me and helped me find the perfect engagement ring! She was so helpful and caring! 11/28/18 Read More
So glad I made the choice to purchase my jewelry item from London Gold. Donna and Jeff were so good to me ,so kind and courteous. This was the best customer service I've had in a long time, would recommend London Gold, Donna and Jeff to everyone!!
Bill and Donna were very helpful in the selection of our purchase. They were ready to answer questions and offer suggestions. Very low stress. 11/17/18 Read More
Bill was absolutely amazing! He made our experience easy and fun. I would highly recommend Bill and the whole London Gold team in Chandler for all of your jewelry needs. We will definitely go back again! 11/16/18 Read More
We were looking for some gold jewelry to celebrate our 50th wedding anniversary. We extensively shopped multiple jewelry stores for just the right piece, and finally settled on London Gold. The deciding factor was the superior customer service that kept bringing us back to London Gold. The knowledge and customer ... service by Laine Tetil and Bill Hanosh was professional, friendly, knowledgeable, and beyond compare. Laine went above and beyond to answer all our questions, concerns and fears. We left totally satisfied, and a with beautiful piece of new jewelry. We would heartily recommend either Laine or Bill at London Gold for any jewelry needs you might have. The entire staff at London Gold was welcoming and knowledgeable. Gary & Pat 11/15/18 Read More
Brought my grandfathers ring in to be repaired, resized, and polished. London Gold did a fantastic job and I couldn't be happier with the results. 11/6/18 Read More
Carrie-Ann was professional and quick to respond to my requests. She provided pictures of band choices to go with my wedding ring, had them all sized, cleaned and mailed to me within a week! 11/7/18 Read More
We have had great experiences at London Gold, 7311 W. Bell Rd with Mary Jo as their representative at that location. She spent a considerable amount of time with us several months back in ordering a crucifix for a gold necklace. Once it came in my wife did not like ... the size or quality of it. Without hesitation Mary Jo showed us additional ones in their catalog and a different one was ordered. She then gave us full credit for the one just received. When the new crucifix arrived it exceeded our expectations. My wife wears it 24/7 ! Today we returned for an adjustment on a watch band and a price estimate to resize a wedding band. Again, Mary Jo assisted us with excellent service. We left with the watch band adjusted (Links removed) and the estimate we requested. We have found Mary Jo to have excellent knowledge of their jewelry and goes out of her way to insure customer satisfaction. For any of your jewelry needs we highly recommend London Gold and ask for Mary Jo. Her service is outstanding in every respect. We definitely will return to get the wedding band resized at a future date. For complete satisfaction see Mary Jo at this London Gold location. 11/1/18 Read More
London Gold at Shea & Scottsdale Road/Gillian Robertson did an amazing job when I selected an infinity ring for our 30th anniversary. Gillian was very accommodating and extremely helpful with my other jewelry needs, from getting an appraisal and taking care of all my needs. Gillian is the person you ... want to talk to next time you are shopping for jewelry. 10/24/18 Read More
This Is The Place To Go!! I have been going to London Gold Arrowhead for several years along with my friends and family. M.J. is friendly and helpful. She takes the time to find out what you're looking for and will help find or create that perfect piece for that ... special person. After all the years, they keep getting better. DOES NOT DISAPPOINT!! 10/20/18 Read More
The service we experienced with London Gold was extraordinary, Bill took excellent care of us and was so helpful, he answered our questions and provided great information. We will definitely be long-standing customers, thank you for such a wonderful experience. 10/19/18 Read More
Great service, highly recommend! Special thank you to Carrie Ann! 10/18/18 Read More
After 38 years my wife and I decided to place a new diamond in her wedding ring. A new stone was selected and the older diamond was placed in a new setting. Both rings turned out perfectly and were ready on the same day! We were assisted by Donna Hogg ... and Bill Hanosh (with whom we had worked previously). The staff was phenomenal - cordial and helpful. No pressure, just excellent service. The jeweler (Steve) did a remarkable job. The work was of very high quality and reasonably priced. We could not have been happier! 10/15/18 Read More
In the past two years my wife and I have had excellent service from Mary Jo at your Arrowhead store. We have purchased two different rings and the results were wonderful. Mary Jo and the entire staff have been a pleasure to work with. I would recommend all my friends ... to visit London Gold. By the way we bought our wedding bands 26 years ago from your Scottsdale store and now these for out anniversary from Arrowhead and the service and quality are outstanding. Thank you London Gold and Mary Jo. 10/14/18 Read More
OMG!! Where do I even start! First and foremost, the customer service I received from Lady Donna Hogg was absolutely TREMENDOUS! Donna absolutely went beyond and above anything I have ever experienced. She had REALLY gone out of her way to do so many small litttle things for me that ... REALLY meant a lot. She was truly amazing and so wonderful to work with. Just a beautiful and wonderful soul. London Gold is truly lucky to have this lady!!! Now, let me move on to the actual jeweler (who is no less than a magician!) I had purchased a beautiful bracelet for my fella about 9 years ago from London Gold. It's monetary value isn't off the charts by any means, but its sentimental value is irreplaceable. I was told at first the bracelet could not be repaired because the company no longer made that model nor the brand and they could not get the pin we needed to fix it. And it was an odd pin and they didn't make it anymore and there was nothing we could do. I was heartbroken, to say the least. But I am a very headstrong and tenacious girl. This Tramp was not going to stop at nothing or a no way- I just knew there had to be a way. And Lady Donna agreed!! I could just see it in her eyes! AND THERE WAS! Introducing the MIGHTY MIGHTY MAGICAL AMAZING jeweler STEVE!!! I believe Steve comes from the Harry Potter clan because he is truly pure magic. He truly must have had his cape, hat and wand hanging on the back of his door in his mystical jewelry workroom. He CREATED the very odd shaped pin with his own hands! PURE MAGIC!! My fella was in awe as well. I am SOOO grateful to these wonderful and amazing souls for going so far out of their way and offering such incredible customer service to make my heart so happy and to have my fella able to wear the piece that holds such a special place in both of our hearts. It's so sentimental to us. It was the first gift I ever gave me special fella, and after being together so many years, it means a lot to us. Oh, and as for the repair on my beautiful necklace, it's a beautiful platinum chain set with two saphires which my father had custom made for me when my little brother passed away in 2011. It's in the shape of an eternal ellipse, the saphires repesenting both of us as we were both born in September. You can only imagine what the piece means to me. The fix was simple. I just needed the clasp repaired. What I didn't expect was the AMAZING "cleaning" job Steve "POTTER" did on my necklace. I don't remember what the technique was called. But I can tell you this... It's worth EVERY PENNY. I had just asked for it to be cleaned. I have had this necklace professionally cleaned MANY times. It has NEVER come out looking this beautiful!!! It shined and sparkled just like the day I opened the box on Christmas in 2011. All I can say to Lady Donna and Steve MAGICAL, MYSTICAL, STEVE, is THANK YOU!!! THANK YOU!!!! A thousand THANK YOU'S will not EVER be enough. We have always done business with London Gold. And our much wealthier friends always do business with them on a much regular basis (not because they are overpriced by ANY means, they just get to buy more goodies more often haha!!) But we will forever and ever ONLY be taking our current jewelry to them for repairs and amazing cleanings, and my fella and I have agreed we will only ever purchase new pieces from London Gold. London Gold, you are so LUCKY to have such AWESOME people to represent you in the front and back of the house. They are just wonderful. Although, if I may suggest something, Please let Steve "POTTER" wear his magical hat and cape, and keep his wand on display. It should, of course, be diamond encrusted!! Again thank you, you wonderful, shining lovelies! Read More
Great experience all around! Very kind and professional. 10/3/18 Read More
Laine and Bill, and everyone at London Gold are the most friendly and helpful people in the jewelry business. They helped my fiance with the perfect wedding ring set up...she loves it!!! Highly recommended, and will definitely be returning again in the future next time we are looking for new ... jewelry!! 10/1/18 Read More
Bill was great. We were visiting Chandler from out of town and stopped in to look at ring styles. My fiancé found a band he loved and Bill ordered it for us right away. He called the maker to ensure the ring was expedited in order for us to pick ... it up the next time we were in town. The ring was beautiful and the store kept us informed along the way. Great service, value and product selection. The lifetime guarantee is a major bonus too! 10/1/18 Read More
I came into London Gold to take some links out of my watch and get my rings cleaned. I have always bought all of my jewelry at London Gold and have had amazing experiences. Mary Jo went out of her way to help me and the service was quick and ... efficient. I will continue to bring my service to London Gold and always ask for Mary Jo! 9/29/18 Read More
I’ve been with Mary Jo and London Gold for over a decade. They always go above and beyond to make sure I am happy. I would never even consider going anywhere else to buy jewelry. 9/29/18 Read More
I left my wedding ring which consists of three separate band's to be rhodium buffed and Polished with Shannon at the Glendale Arizona location. She told me it would be ready in a week, which it was AND it looked spectacular.!!!! I would totally recommend having any type jewelry repair ... or maintenance done at that location. Ask for Shannon she is a doll! 9/28/18 Read More
Ms. Carrie Ann Waltman is an absolute delight. She walked me through different options to the perfect ring for me! Ms. Waltman knew her inventory, was knowledgeable in regards to the designers, professional, and wonderful to work with. I had a lovely experience at London Gold. 9/27/18 Read More
My experience was a very much a positive one!! The courtesy, respect and professionalism as well as a very knowledgeable associate who assisted my self at several visits alone and with my husband was exceptional!! I will now always use London Gold as my place to go for any jewelry ... needs in the future!! A great big thank you! Danika was all of the above and more!!! Joyce & George 9/27/18 Read More
Sharon at London Gold was just amazing to work with, she has a wealth of experience and was so patient with me, that's what I really appreciated and she just made me relaxed and I would highly recommend Sharon and will definitely go back. Sharon, thank you ever so much, ... and what a great job on my ring!!! Thank you again!! 9/26/18 Read More
The repair on the ring is first class! It looks beautiful again. Thank you so much. Very friendly sales people. Will shop here again. 9/26/18 Read More
Carrie-Ann from London Gold did an amazing job with helping me pick out my stackable rings. She got my rings custom made within the time she said they would be done and also let me clean another diamond ring that I had once I picked them up. Absolutely love my ... rings and fit perfectly on my fingers and they shine so much. Great experience and will for sure go back for more. Thank you. 9/20/18 Read More
Amazing place with amazing people, we have a great experience at this location. Jamie, Bill and Jeff answered our questions and help us to choose from very nice huge collection. Highly recommend this place for every one. 9/20/18 Read More
My experience is always very pleasant! Mary Jo is a very sweet lady who always greets with excitement and a welcome feeling! Very knowledgeable and tells you how it is! 10/10 would recommend. 9/15/18 Read More
Great experience, wonderful staff! Had us laughing and leaving with a great feeling! You can't beat this customer service. Highly recommend! 9/15/18 Read More
Bill and Lane were both amazing helping me with my wedding ring. They designed it specifically for the engagement ring I have and made it even more beautiful. I cannot thank them enough for all of their hard work and excellence! Thank you both! 9/14/18 Read More
Had the opportunity to work with Gillian and Danika on choosing an engagement ring. Went in with minimal knowledge, was treated fairly and honestly, and left with a beautiful ring that I felt great about purchasing. 3 months out and I couldn't be happier, nor could my fiance! Thank you ... all for the great service! 9/9/18 Read More
Just returned from another wonderful experience with Carrie Ann at London Gold. This time I brought my sister in (visiting from out of town) to my favorite jewelry store to have a some stones reset in new designs. Again, Carrie Ann, thanks for your abundant ideas and suggestions and as ... always, lovely service. 9/8/18 Read More
Carrie Ann was so kind and provided excellent customer service. My ring was sized the same day I bought it...within a couple hours even! They have a huge selection in their store. I will definitely be back. 9/8/18 Read More
I stopped in just to get my wedding ring re-sized. Mary Jo help me and was very gracious in doing so. My ring was purchased 54 years ago when my wife and I were married. I don't know how long London Gold has been in business, but there was no ... London Gold store in the small town in Idaho where we were raised, so the ring was not purchased from London Gold. Even though we purchased the ring at another jewelry store all those years ago, Mary Jo was very kind and provided excellent customer service. She was able to get it re-sized while I waited for only about 15 minutes, and did it at no cost to me. The ring fits perfectly again, and I left very grateful for the excellent customer service. 9/8/18 Read More
Staff was great! Great selection for my wedding band, and great advice on what would look great for the big day. Also got my ring sized in a timely matter, it's looking shiny and fits great! 9/7/18 Read More
Love this place! I just started coming here and it’s absolutely fantastic. I had spare time while waiting for my car to be detailed next door at Francis & Son so I walked over to browse. The people here are great and very friendly. There pricing is spot on and ... there competitively priced for today’s market value. I came to browse but ended up leaving with a few gifts for myself :) 9/6/18 Read More
Jeff was amazing!!! He was so kind and patient with me, answered all of my questions, as well as truly cared about the customer. Thank you for a great experience Jeff!!! I will definitely come back again. 9/4/18 Read More
Love going to this store. Shannon O’leske always helps me find what I need. I am never rushed and treated so special when I walk in the store. Doesn’t matter if I’m spending a few hundred or a few thousand. I’m treated the same every time. I don’t buy my ... jewelry anywhere but London Gold and with Shannon. 8/30/18 Read More
I just want to say how helpful Mary Jo is. She helped us pick out a set of diamond earrings for my daughter's golden birthday, which she loved. Also, I needed to have my ring soldered and we were told it would take up to 2 weeks but Mary Jo ... got it done for us in 4 days! She is nice, knowledgeable and truthful which we value! She is a delight! Sincerely, Robert and Shannon 8/30/18 Read More
London Gold, Scottsdale.....By far my best experience! Very wonderful staff, especially Danika who was so helpful in helping me to design the jewelry of my dream!!! I would highly recommend London Gold to all my friends... The Jewelers there are so nice and put their whole heart into making sure ... you are pleased and satisfied....Thank you so much! You guys are truly the best!!! 8/25/18 Read More
I have been a long time customer but have never written a review and I just feel like I have to tell you how much I LOVE your store!! When my husband, then boyfriend, were looking into getting engaged I knew IMMEDIATELY we had to go to London Gold. There ... was no other option in my mind seeing as how my parents had been loyal customers for years. I knew we would not be disappointed and we definitely weren't! Mary Jo, to this day, remembers when we first went in to look for rings! It has been 10 years and our relationship with her has just been phenomenal! Any time we go in she greets us by name and with a great big hug. She always make sure that we are happy with how our jewelry is fitting and looking and goes above and beyond to help us in any way! We moved for a few years but upon coming back our first visit to have my rings cleaned, Mary Jo once again greeted us with the biggest smile and hug. I've recently been able to work with both Shannon and Angelica. They, like Mary Jo, are so kind and warm and really just want to help you. You can tell that these women have a great passion for what they do and a real relationship with each customer that walks through the door. I just left after having my rings checked for their 6 month warranty; they were cleaned and returned just sparkling and gorgeous! I get so many compliments about my jewelry to this day after 10 years. I always refer people to London Gold and this store in particular. If you are looking for gorgeous jewelry at an incredible price and craftsmanship then London Gold has to be your first stop! Be sure to look for Mary Jo, Shannon and Angelica on your visit because you will be so well taken care of!! It's like walking into family. That may sound silly to somebody since I'm talking about jewelry store but these women and everybody at this location really take the time to develop a relationship with you and listen to what it is you're looking for and help you to ensure you are satisfied with your jewelry! They are all kind and caring, so once again I say visit this store for all of your jewelry needs! I will never ever go anywhere else! 8/22/18 Read More
Mary Jo is very helpful. She takes the time with each customer. She knows the products well and can direct you to what you are interested in. 8/21/18 Read More
My husband and I worked with Bill at London Gold when we purchased my engagement ring. Bill was so thoughtful and kind. We customized a piece that is absolutely beautiful. We would not have been able to make the best decision for a ring without consulting with Bill. I am ... so grateful we chose London Gold! We appreciate the staff at London Gold in Chandler for their professionalism and imprecible service. 8/18/18 Read More
Purchase a engagement ring :) Great experience!! Laine is very knowledgeable and understood what I was looking for. First experience buying any kind of jewlery and I will say it was hassle free. Thanks again for the great service Laine! “Its the best”.
Shannon was more than accomodating. She went above and beyond to make sure my experience with London Gold was a positive one. I won't go anywhere else for my jewelry needs!! Love this place!!! 8/4/18 Read More
It only took 1 day to resize my ring and it sparkles like it was brand new! 8/3/18 Read More
I had a great experience selling my jewelry, David and Jeff were extremely helpful and knowledgeable. I would definitely go back there again. Very nice and friendly great atmosphere. 8/2/18 Read More
I had such a wonderful experience in this store. Mary Jo, Steven and Angelica were extremely friendly and helpful. Their hospitality and suggestions were above and beyond. I will never go to a different jeweler for all my jewelry needs. Thank you for your kind customer service. 8/1/18 Read More
London Gold worked with my fiancé and I to create my dream engagement ring. Thank you to Orly for taking the time to answer my questions and make modifications each time I received a new mock up! 7/24/18 Read More
Every time I stop into London Gold, Mary Jo is always helpful, so pleasant and always makes sure I get great service. I have done business at London Gold since 1986 and always have had great service, quality diamonds and jewelry. Over the years Mary Jo has always made sure ... I get quality jewelry on my budget. She has on many times gone out of her way to help me find the right piece of jewelry. 7/25/18 Read More
I have been to the Peoria store location recently to have my wedding ring repaired. I received the BEST customer service from Mary Jo. She is courteous and friendly in every way. She makes sure to offer you one of her freshly baked chocolate chip cookies too! Such a sweet ... lady! I have the most confidence in her and London Gold for all my jewelry needs. Thank you Mary Jo 7/20/18 Read More
Needed to get the battery on my watch changed after pulling it out of storage. Was expecting to have it dropped off and pick it up at another time but Mary Jo was able to get it gone within 15 minutes. It was a pleasant surprise to get the whole ... problem solved in a single trip. The renovation and the exterior also doesn't look that bad. I'll be coming back next time I want to surprise my wife with a necklace. 7/19/18 London Gold Peoria/Glendale Read More
My experience was excellent! I had jewelry repairs and resizing for rings. The repairs made the original ring look better than it did when I brought it in and the sizing was easy. Carrie Ann was extremely professional and pleasant to deal with. She checked with the repair department on ... several items before promising me they could be done. They came back in beautiful condition, exactly what I was hoping for. I will definitely come back to Carrie Ann for future jewelry needs! 7/18/18 Read More
Go see CarrieAnn! She'll take great care of you. 7/18/18 Read More
Carrie Ann was a wonderful help to me in choosing a stone to replace the one I lost in my ring. She talked me through the pros and cons of different stones and ways the jeweler could do his best to keep me from losing the new stone. She was ... patient and genuinely interested in making me happy with my choice. I will be back to see her for my next purchase! The jeweler who did the work did a beautiful job putting the new stone in and securing it without altering the integrity of the ring. I am very happy with the results! 7/18/18 Read More
Orly was such a pleasure to work with. She was helpful, kind, and patient. Her service, expertise, and knowledge were top-notch. She made sure I was comfortable with my purchase and took the time to answer any and all questions. Ron was very helpful too. I look forward to working ... with them again in the future. Thank you, Orly and Ron! 7/16/18 Read More
Carrie Waltman was just a joy to do business with. So professional, polite and took the time to truly understand my issue. ....... Because of Carrie, I will definitely be back at London Gold for future business !!! 7/14/18 Read More
Carrie Ann is INCREDIBLE. She worked with me from start to finish, the process can be overwhelming but she made it comfortable. Robert Wamsley did an incredible job designing the ring! Jeff is the consumate professional. 7/11/18 Read More
Our sales rep, Carrie Ann was simply amazing and helpful. She took her time explaining the vast differences in colors and flaws in diamonds. With her help, we were able to design a wonderful ring. Thank you Carrie Ann and London Gold. 7/11/18 Read More
Bill and Jamie are so amazing! If I could rate London Gold 6 stars I would. We had a bad experience at another jewelry store and stopped by London Gold just to look around and walked out with the most amazing engagement ring I've ever seen. My fiancée's coworkers keep ... making jokes about her blinding them across the room. My experience was so amazing at London Gold I felt like I was buying a ring from long time friends. I sat down with Bill and Jamie, they asked me about my relationship, genuinely interested and helped me find a setting that would help reflect the experiences throughout my relationship and one that would physically represent our milestones and her personality. We then looked at diamonds according to exactly what I wanted. The diamonds they brought out looked like it was formed just for the future purpose on sitting on my beautiful bride-to-be's finger. I don't think I could have found a more perfect fit. I genuinely don't have enough good things to say about London Gold, Bill, and Jamie. Bill and Jamie thank you for being the catalyst to a lifetime of happiness and providing the best service I've had. 7/11/18 At London Gold we feel we have the best selection of loose diamonds in the Chandler and Mesa area! Read More
I recently had my wedding ring updated at the London Gold store near Chandler Mall. I worked with an incredible sales person by the name of Donna Hogg. Not only was she very helpful with wonderful suggestions, but I established a very nice personal relationship with her. Because the store ... was so very busy on Saturday July 7th, I was unable to get in to pick up my ring by closing. Donna called and volunteered to DELIVER MY RING TO ME! We arranged a meeting time and place and I got my brand new beautiful ring within the hour. I can't say enough about her help in selecting my new setting and I have never experienced such incredible personal service. I was a repeat customer of London Gold and I certainly will be again! 7/9/18 Read More
Excellent attention to detail and excellent customer service from Orly. 7/6/18 Read More
I will be a forever client of London Gold!! Donna and Bill made the process of getting my custom wedding ring designed and made....FLAWLESS!! Thank you for an AMAZING end result by Steve. Very satisfied customer! 6/30/18 Read More
My husband and I went in to replace my wedding ring I had lost in our move to Arizona. I walked out with a beautiful diamond that I got to pick out from many choices. They set my diamond quickly (literally within hours) in the setting that I picked out. ... I was very pleased with my overall experience! No pressure and they listened to what I wanted. I liked that they had lots of inventory in the store. 6/29/18 Read More
My husband and I went to London Gold to get my wedding ring appraised for insurance purposes. The store was welcoming, beautiful and shiny. Mary Jo Anderson immediately came to assist us. She was friendly, professional, and knowledgeable. She was simply outstanding. We loved the store, we loved the service, ... and we loved Mary Jo. I would recommend this store without hesitation because of Mary Jo. We wanted a jewelry store we could trust and rely on. We found it. Thank you Mary Jo and London Gold. 6/29/18 Read More
Mark Nenad was amazing! He went so far out of his way to help us. I needed to exchange a pair of earings and he went above and beyond to make sure I was satisfied. We will definitely use London Gold again for all of our jewelery purchases, repairs, etc. ... I will and have recommended the 73rd Avenue location to friends and family. 6/29/18 Read More
Wonderful experience! Will recommend London Gold to everyone I know for jewerly expertise and great customer service. 6/27/18 Read More
Mary Jo has been my go girl for jewelry since 2006. She's always there with a smile and excellent service. Very knowledgeable and extremely pleasant. A true asset to London Gold. She will be my consultant for as long as she's there. 6/25/18 Read More
We get great customer service, honesty and quality! 6/23/18 Read More
I took my 42,year old engagement ring in because a prong broke off and the band needed to be thickened. Jamie was very helpful and professional. She told me it would be ready in about a week and it was ready the next day! When I picked it up she ... offered to buff my wedding band. The rings look brand new! I highly recommend London Gold! Thank you so much! 6/22/18 Read More
Beyond memorable experience working with Bill & Jamie , they are top notch professionals. They treat you like family during you’re consultation and make you feel like a priority from start to finish. Listening , customizing, and designing the perfect piece... they met our every expectation! Blessed & Thrilled to ... have my forever diamond. 6/21/18 Read More
I find that the staff at London Gold is outstanding, friendly, and wonderful to work with. I brought in a three year old watch with a worn out band and brought them a replacement band which they were kind enough to repair and install at absolutely no cost, that's great ... customer service thank you. 6/19/18 Read More
Great service with Jeff. He is very honest as well as knowledgeable. Also important is he was fair. Right away Jeff told us everything he was doing every step of the way and took the time to explain thoroughly. First Class Service is what I was given when having the ... my jewelry appraised. Also in looking around I saw some stunning and unusual jewelry pieces. I will definitely recommend purchasing jewelry or selling jewelry pieces to London Gold. 6/17/18 Read More
Went to London Gold in search for an engagement ring & Jamie was extra helpful even though I wasn't sure what I wanted. She made me feel extra comfortable at the time of purchase. Got the perfect ring at a great price and they even resized it for free. Sizing ... was really fast like a day or two! I will come back for sure! 6/17/18 Read More
We had such an amazing experience with Danika and Orly at London Gold. We were so impressed with their warm welcome and knowledge. We had fun choosing our beautiful rings and finding the perfect set for us. They have our business forever! 6/14/18 Read More
We had a very great experience with London Gold and appreciate Donna‘s help, knowledge and communication throughout it all! We’ve been customers there for near 20 years and always have had wonderful service and care. Highly recommend!! 6/14/18 Read More
I recently made a purchase at Londen Gold Scottsdale. We have been customers for over 20 years. I worked with Danika Skinner this time on a 25th Anniversary band for my husband. Danika made this out of town purchase so easy! I even received my purchase a week ahead of ... schedule! Thank you Danika for your expertise and kindness helping me pick out the perfect ring! 6/14/18 Read More
I am a long time customer of London Gold and even though I have tried other jewelers I keep returning to London Gold. The professionalism of the staff is outstanding. We usually work with Mary Jo and she always has our taste and budget in mind when we shop. Mary ... Jo does not push extra product on us but does inform us of specials where we not only save money but may appreciate the jewelry. I make it a point of always relying on London Gold for any custom jewelry, repairs and new purchases. I would strongly recommend London Gold for anyone interested in fine jewelry and great service. 6/13/18 Read More
The sales associate Bill at the Chandler location was extremely professional as always and knowledgeable. He helped me decide on various ring options and was quick to the point about pricing. I would recommend talking with him or any of the staff there if you are in the market for ... jewlery. Even with all of this, they also expedited my purchase by shipping materials 1-day having the ring set and ready 3 business days behind schedule! Excellent service! 6/2/18 Read More
Friendly and welcoming atmosphere. Bill and Jamie were very helpful and genuine while helping us. Highly recommend for any of your jewelry needs. No high pressure tactics and they made sure we were takin care of. 6/2/18 Read More
Jeff was very knowledgeable and very kind. He took the time to answer all of our questions. He even explained the history of a ring my husband was wearing, that had nothing to do with the transaction for which we were at London Gold. Going even further, even though another ... customer was waiting, he took the time to explain to us the history of a family heirloom that my husband has had our entire married life, 47 years. Jeff was very tactful in the way he described some pieces that meant a lot to us personally, but maybe were not as valuable as we had thought. We appreciate Jeff's honesty and his knowledge. It was evident to both my husband and myself that Jeff truly enjoys his profession. I would recommend his opinions to anyone. Thank you, Jeff! 6/1/18 Read More
Lane was incredibly helpful and communicative! The whole experience at London Gold was extremely positive! I love my custom wedding band! I wouldn’t go anywhere else. 5/27/18 Read More
Fantastic quality, service, and showroom! 5/24/18 Read More
We had an amazing shopping experience with Donna! Thank you so much for your help! 5/21/18 Read More
Great service! Laine was very helpful and such a pleasure to work with. Thank you. 5/23/18 Read More