Great experience and staff! Chris is extremely helpful and listens to what you’re looking for. Bought my fiancées engagement ring from him and returned to get the wedding band. I’ll definitely be back 10/8/19 Read More
Ronnie was very pleasant and helpful. He took his time to find me the right ring. 10/7/19 Read More
Thank you Radiana for the exceptional service! My ring looks better than ever and appreciate your care!
Dustin was very personable and professional. Looking forward to doing more business with London Gold!! 9/27/19 Read More
I took a wedding set in to get them resized. The customer service and expertise of Ronnie Domb was excellent. The quality of workmanship from their Jewelers amazing. I couldn't be happier, the rings look just as good as the first day that I bought them. If you want great ... quality workmanship and excellent customer service I highly recommend this place. Thank you so much London Gold and a special thanks to Ronnie Domb for taking good care of my wife and I. I will definitely be back. 9/25/19 Read More
Thank you Mary Jo at London Gold Arrowhead for taking such great care of me! The service was so quick and my ring looks better than ever! 9/25/19
Ronnie was very kind, extremely knowledgeable, professional and charming. Getting a 1 carat diamond for any occasion very special but he made it so possible. London gold earned another happy client!! Thank you again Ronnie and the fine gem setters/goldsmiths. My ring is breathtaking! My husband, a non jewelry person, ... was very impressed! 9/24/19 Read More
Ron gave me outstanding service. He is very good at what he does and it shows. My wife was very pleased with her Birthday gift, thanks to him! 9/23/19 Read More
London gold gave me excellent service, professional attitude, and London gold is my go to jewelry store and has been for over 10 years. I will continue to shop there and get service there and I must say that Dustin Lawrence is an outstanding employee at London Gold. thank you ... all very much for the great service and help in all my needs. 9/19/19 Read More
I had an excellent experience picking out an engagement ring for my now fiancé. Ron was very knowledgeable and patient. I would highly recommend Ron and London Gold. 9/18/19 Read More
Loved working with Dustin and LOVE my ring! Looking forward to going back in to have it cleaned and checked every 6 months! Great service....no pressure! 9/17/19 Read More
MARY Jo and Mark made picking out my fiancés wedding band so personable and amazing experience!! They helped answer all questions and find the perfect wedding band. 9/17/19 Read More
I believe that every piece of jewerly tells a story, one that starts when you first start looking for what you want. My story starts when other jewerly stores just didnt have something special, something that fit who I am. From the very moment I walked into London gold I ... felt like they understood me, and I didnt feel pressured to go out of my price range, and we had fun! With the help of Donna and Chris, I found the most amazing piece to start my next chapter, my engagement ring! It's the most beautiful thing I have ever owned. I am so lucky to have walked into thier store. Donna, Chris... Thank you so much for everything! You will be seeing us again! 9/13/19 Read More
I needed some work done on my wife's ring before a trip. I visited two jewelers who said they could not do it and a third who gave me a 10 day estimate. I was ready to give up when I called London Gold and spoke to Dustin. I explained ... to job and said I needed it finished the next day and he said "bring it in and I'll see what we can do". Everyone at London Gold was very friendly. Dustin examined the ring and promised it would be ready the next day. To my surprise I was back in the store three hours picking up my wife's ring looking brand new again! When I asked London Gold to rush this job, boy did they come thru for me. I'll be taking my business there from now on! 9/12/19 Read More
As I walked through the door I was greeted with a great smile, service was excellent. Dustin was my salesman. He did an excellent job. 9/12/19 Read More
My project was to recreate a ring that my wife had lost. It was such a sensitive situation that I didn't want to trust just anyone. Orly at London Gold nailed it and created a perfect ring that brought my wife to tears. The service was amazing from Orly. She ... has an amazing eye with years of experience. 9/9/2019 Read More
We had great ideas for wedding rings Shannon with great patience made our wishes come true. They mounted my 1 carat diamond into a setting for my fiancé . With Mary Jo’s help they found a spectacular 2 carat radiant cut diamond for my ring. We wanted mandarin orange garnets ... for side stones. They found 4 matching Trillion cut stones. The designs were completed in a lost wax platform. We have outstanding wedding rings like no other couple. We are 71. We went to every high end jewelry store! London Gold is the Best! Thank you Shannon. 9/6/19 Read More
First class experience from beginning all the way through the final product from the designer. Ronnie was a pleasure to work with, very knowledgeable and followed through every step of the way. If you’re looking for a top rate jeweler and buying experience, London Gold is your answer. 9/3/19
Worked with Dustin on resizing my wedding ring and bands, he was so amazing!!! Even surprised us with same day pickup. ;0) best service ever. I will Definitely be using them again. 8/30/19
Great experience. Dustin was a huge help. Was able to text to get details of their inventory before I got there as I was short on time and Dustin was very responsive. 8/29/30 Read More
You are amazing, your charming boss that we met is amazing, your workmen in your "correcting room" are amazing....you are all a wonder and surprising entity. Through the years, I have had jewelry worked on, fixed, enlarged or reduced in size, AND I have never seen work done to the ... to the beauty and quality that you guys do. You deserve a JEWELRY INDUSTRY AWARD. Thanks so much for the beautiful work that you did for my pieces. I will never go anywhere else. Thanks again you are all a WONDER. 8/27/19 Read More
As long as Kelly is on staff at London Gold, I will be a customer! My husband and I have been married 28 yrs and 9 months. Approximately 8 weeks ago, I lost my wedding rings. I was devastated. It took me 5 weeks to even file the insurance claim. ... I asked Kelly questions about selecting a new one carat diamond and settings, etc. She slowed my emotional overload and lamented with me over what was lost. She reminded me that that I may have lost some jewelry, but my husband is still here! PERSPECTIVE! I seriously HATE shopping! Kelly connected with me via text and email and got the job done. She had everything I had considered ready for me to see. It couldn’t have been more than 20 minutes until I had EXACTLY what my heart desired! Kelly LISTENED, searched, and guided me. I am forever grateful!!! 8/27/19 Read More
The quality of the ring I purchased is awesome and the customer service is extraordinary. Absolutely amazing experience.... 8/27/19 Read More
We went to London Gold in Chandler for our wedding bands. Laine greeted us and directed us on where to go. She was friendly, easy to work with and didn’t try to up sell to anything we couldn’t afford. We chose amazing rings in under 20 minutes and they even ... cleaned my engagement ring before leaving. I highly recommend this location and working with Laine for any of your jewelry needs. She’s the best!!! 8/26/19 Read More
I visited London Gold to have a ring resized. Mary Jo took care of me and she was a delight. I had been taken care of for years by another associate but she is no longer with the company. So now, Mary Jo is my go to person. Mary Jo ... is a true asset to London Gold. 8/21/19 Read More
Mary Jo at the Arrowhead London Gold location was so professional and helpful. I debated getting a new ring to replace my 30 year old, damaged wedding ring or getting my old ring fixed. It didn't take Mary Jo long to recognize that I am a sentimental person and no ... other ring was ever going to mean the same thing on my finger as the one I got from my husband on our wedding day. She was never pushy and helped me make the decision by getting me a professional estimate for the repairs. I'm happy to report I got my ring back and I am thrilled with the artistry of the Jewelers at London Gold. I think it looks better than it did when it was new. Thank you Mary Jo and London Gold. 8/19/19 Read More
I wasn’t sure what I wanted. The super friendly team helped me design my own ring! It’s amazing and so much nicer than anything I saw at the other stores. 8/18/19
With gratitude to Carrie Ann for her knowledge, professionalism and kindness. She was able to work with me on price and I now own a lovely diamond bracelet. 8/19/19
I called & talked to Carrie Ann Waltman about a piece of jewelry that needed to be sized. It is Tungsten Steel so I wasn't sure London Gold would work on that type of jewelry but Carrie said to come by and see what could be done. It was a ... piece that my son's father had left him when he passed suddenly last month. We walked in, handed the bracelet to Carrie, she took it to Antonio the jeweler & she returned 5 minutes later with the bracelet fixed so my son could wear it!!! It meant SO MUCH to us & they didn't even charge us a penny! LONDON GOLD YOU SHOULD FEEL HONORED TO HAVE EMPLOYEES LIKE CARRIE & ANTONIO REPRESENTING YOUR COMPANY!!! Thank you again, London Gold Carrie & Skyler Read More
Been very satisfied every time I stop by.
Shannon was extremely helpful, offering options to repair my diamond wedding set and anniversary ring. London Gold IS the best! 8/9/19 Read More
Top quality customer service! All of the staff is beyond helpful and always goes above and beyond. I had the pleasure of working with Carrie last and she was exactly what I needed in a sales rep! 8/8/19 Read More
We love to shop at London Gold store because they are very nice and have best costumer service. 8/8/19 Read More
Well you only have 5 stars, but Mary Jo is a 10 by any means. She is so great, friendly, knowledgeable and a very sweet lady. My wife and I just love her, she is the BOMB! A FANTASTIC and lovely lady! And She spoils her friends with GREAT chocolate ... chip cookies! 8/8/19 Read More
Carrie Ann was very welcoming and helpful throughout the whole process. She helped us measure the stone and told us about our most practical options for getting my ring reset. My overall experience at London Gold was quick, simple and professional. I’d highly recommend it. 8/6/19 Read More
I had some gold/diamonds from old relationships/gifts and set in boring jewelry pieces in my drawer that I never wore! I decided to take them into London Gold in Scottsdale to see what they might do to utilize the stones and re-create some new jewelry for myself. Lucky for me ... I met up with Danika Skinner and Orly Schulgasser. They helped me re-create some amazing jewelry pieces out of what I had, at an amazing low cost. I now have new rings and a beautiful cat eye necklace that I am getting many compliments on... I will be back, the process was way fun and very rewarding! I am digging through my drawers looking for more old pieces to redesign. Thank you ladies for all your help! I am really enjoying my new bling! 8/6/19 Read More
We would like to extend a word if appreciation for Mary Jo. A person who consistently presents each London Gold patron with a unique combination of professionalism and a natural passion, wonderfully matching each patron with the very treasure they were seeking. She makes shopping at London Gold a delight! ... Dwayne and Gloria, 24 year customers... Arrowhead Location Read More
Purchased my beautiful engagement ring and my fiance's wedding band from the London Gold Scottsdale location and the quality of both rings is unbelievable. Olry and Danika were patient, knowledgeable, responsive and friendly. They made the experience fun and memorable. 8/5/19
The employees at the Chandler London Gold are courteous, knowledgeable and very friendly when I come in the doors. I always trust them to find the right piece of jewelry that I need. I recommend this store to anyone who needs an expertise in jewelry. 8/1/19 Read More
Mary Jo took great care of us at London Gold, ensuring we got a great deal and the best ring we could get for our money. Couldn’t be happier with her and her team’s fast, friendly, and efficient customer service! Thank you so much! 8/1/19 Read More
Mary Jo was invaluable in the purchase of the ring I purchased. She’s very personable and patient, not pressuring at any time. She presented some ideas and recommendations to help in my choice of stone and ring separately. My transaction would not have been as successful if it was not ... for Mary Jo. Definitely 10 out of 10. 8/1/19 Read More
MaryJo was extremely helpful, knowledgeable and made our experience a great one! She gave us recommendations and we are so glad we took her advice. We really couldn’t be happier. We will definitely recommend London Gold to our family and friends and make sure they know to ask for MaryJo! ... Thanks again, Isabel 7/30/19 Read More
Very professional the best in town thank you for your fast response and professionalism. 7/30/19 Read More
I feel they are very honest....whether it is a new purchase or something being repaired. I would go out of my way to go to London Gold. 7/26/19 Read More
While on vacation in Las Vegas my engagement ring broke.(Crescent had since gone out of business) My husband had done business in the past with London Gold, so we decided to take the ring there. We were greeted by Laine Tetil, who graciously took the ring and stated they could ... solder it back together. We asked if we could get my tennis bracelet and diamond necklace cleaned. Laine noticed a crack on safety chain, which they fixed "free of charge". My ring was fixed in less time than I anticipated! Thank You London Gold, Laine and the gentleman who took "excellent" care of me and my jewelry! 7/26/19 Read More
I love London Gold! They have fabulous service and work quickly. They are very knowledgeable of all things jewelry. Justin Lawrence took great care of my wedding ring when I dropped it off for repair. Can't wait to get my yellow diamond next! 7/25/19 Read More
I couldn't be happier with my experience at London Gold! The service as well as the quality of the work they performed exceeded my expectations in every way. Thank you again! 7/24/19
Very first experience and it was awesome! 7/23/19 Read More
Great experience. Carrie Ann Was professional and gracious in every way. She answered our questions and helped us find wedding rings that fit our lifestyle. She represented London Gold wonderfully and made our shopping experience a pleasure. 7/19/19 Read More
Ron Domb was wonderful. Listened to everything I wanted using a picture of something I saw online and made it better. They got it to me right on time and reasonably priced. 7/17/19 Read More
Mary Jo and Shannon did the most amazing job in helping me find the perfect engagement ring. Had a great time searching for the best band and diamond size, every detail was thoroughly explained which really put me at ease. The proposal went so smooth and my fiancé was truly ... amazed. I really recommend. 7/18/19 Read More
Love this place, Mary Jo and Shelly are simply amazing. I had a custom ring built here and it came out flawless. No pressure sales here go in and get taken care of by the best! 7/13/19 Read More
We have had the pleasure of working with Mary Jo and staff at the Bell Road, Peoria location for many years. Her staff is extremely professional, knowledgable and passionate toward making your time and purchase a pleasant experience while getting the best product and price possible. Highly recommended! 7/13/19 7/13/19 Read More
Dustin was every helpful and made great suggestions on the type of cut that would look good in my ring! It didn’t take 2 weeks. It was only 6 hours, so I get to enjoy my ring for 13 more days! What a great experience. Dustin did a fantastic job. ... I LOVE how my ring turned out! Thanks 7/12/19 Read More
Went to London Gold Peoria store yesterday and was very impressed. Although I only needed a watch battery. I enjoyed looking at all the beautiful jewelry. Mary Jo was so helpful and took the time to answer all my questions. You can tell she loves what she does! 7/10/19 Read More
Came in for repair of wife's wedding ring and was greeted by Jamie. She was very professional, and very easy to deal with. The other ring we needed to be repaired, was gonna cost more to repair than what it was worth. Jamie showed us an option that was very ... little more than the repair of the original ring. We purchased the ring she showed us, had it sized and the wedding set repaired. We have found our Jewelry Store and a GREAT Jeweler. Thanks London Gold and Jamie. 7/6/19 Read More
Fabulous selection. Staff is so friendly and unpretentious. Kelly was our sales person and I'd highly recommend her. She was knowledgeable and patient. 6/30/19 Read More
So easy and so fast! I was in and out in 20 min with my boyfriends birthday gift. She explained the prices very well & made it super easy to find exactly what I was looking for. 7/1/19 Read More
We took my 96-year-old mother’s ring in to have it resized and the diamond secured. London Gold was excellent in every way. Their kindness towards my mother was unmatched. They did a quality job at a reasonable price, we will return anytime we have needs. 6/28/19 Read More
I was in to fix my wedding ring that I broke gardening. They were very professional and fast. My ring is as good as new! We have also purchased jewelry from LG in the past and their customer service surpasses our expectations every time! 6/28/19 Read More
Chris and Donna listened to our thoughts and wishes, came up with options and worked hard to make them come true. They helped me make a 25th anniversary gift for my wife become a priceless experience and memory. 6/28/19 Read More
Mary Jo was great! I love my new, updated wedding ring and the sapphire solitaire in the previous setting is lovely! Great service and great results. Thanks, Mary Jo! 6/25/19 Read More
Mary Jo helped us set our Tanzanite stone. We initially thought we would have to customize 100%, but she was creative in using a bail from another piece and was able to use a basket that was already completed. She really knew what was needed to best accent this beautiful ... stone. We finished up with the perfect chain. I LOVE my new pendent and SO appreciate Mary Jo's knowledge and professionalism to find the perfect setting. THANK YOU!!!! 6/17/19 Read More
Jamie is so professional & reassuring. She did a great job of working to keep me up to date on the status of my complex jewelry repair. I will recommend London Gold to everyone. 6/15/19 Read More
The personal attention given each client is beyond the norm. Jamie Prior & Donna Hogg have always been outstanding weather it’s for repairs, cleaning or sales. Thank you London Gold. 6/14/19 Read More
Dustin and Donna at London Gold provided me exceptional service. I went in to purchase a ring and they were very welcoming and made sure I found the perfect ring. They were very helpful, however never did I feel pressured to make a purchase. I highly recommend Dustin and Donna ... for your jewelry purchases in the Valley. 6/13/19 Read More
London Gold and Mary Jo always delivers! If you meed to purchase or repair your jewelry, they are the best! 6/8/19 Read More
Experience here was amazing! Ronnie is the absolute best. No pressure, no rush, no stress. We walked through so many different ring types, sizes, settings, everything and he was very patient with me the entire way! Ronnie made the most beautiful ring we have ever seen, and even took the ... time to help me plan my proposal! I wouldn’t go to anyone else besides him and London Gold for my business anymore!! Best out there! 6/7/19 Read More
The service and care that they treat their customers with is 5 star! My hand was swollen and I had to get my wedding ring cut off. London gold restored my wedding ring to its original and worked with me so I could afford it. 6/3/19 Read More
Both of the ladies that helped me were excellent! I had such an easy experience with zero pressure. The selection that was ready for me upon entering the store was exactly what I had been searching for elsewhere with zero luck. I would recommend highly! The ladies that helped me ... Shelly, and Mary Jo, were the easiest and best experience I had at any of the numerous other stores and websites that I tried to deal with. I was happy to find what I was looking for and physically see it in person for what I would pay sight unseen in an online purchase. Five stars! Will do business again for sure. 6/4/19 Read More
Our sales lady was amazing!!! Wonderful experience! She was very knowledgeable but wasn’t pushy... I loved that!
My wife (Marguerite) went into our local London Gold here in Glendale, AZ to buy new wedding bands for our 50th Anniversary. We were treated (and felt) like family by Shannon and Mark who were very nice and helpful. I would rate the experience 5 out of 5. Oh, and ... the cookies were good. :) Read More
Jaime Prior was amazing! From the minute I stepped into the store I felt very comfortable and the customer service was absolutely phenomenal. I got the best diamond for the best price along with the best customer service. Thank you so much! 5/29/19
Excellent service, explained diamonds in simple terms and made us feel very important. Ronnie was the best. I highly recommend him! 5/24/19 Read More
I had a band designed specifically to match my wedding band. It was an intricate design. My contact was Ron Domb. Ron was knowledgeable, professional and extremely courteous. We discussed my order, he gave me a price and timeline, and it was left in his hands. It took about 5 ... weeks to complete. Ron called to tell me my ring was finished and ready to pick up. The finished product was simply stunning! It was perfect and exactly what I had ordered. My husband and I have bought several pieces from London Gold, and it has always been a great experience. Five stars from us! 5/21/19 Read More
London Gold is amazing!! Shannon went above and beyond in customer service and was extremely helpful in answering all of our questions. Would highly recommend London Gold to anyone and everyone!
My wife and I have just completed three transactions with Bill Hanosh at London Gold in Chandler. We had London Gold overhaul both of our Rolex's and we couldn't be more pleased. They both came back looking brand new and are keeping perfect time. My wife's diamond was in need ... of a fresh setting, so about a month ago we picked out a new one at London Gold. It had to be custom made, and Bill told us it would take close to a month. It came in a few days early and we picked it up today. It is beautiful and my wife is still grinning! To sum it up, we have had fantastic service from Bill and the rest of the crew, and pricing has been very fair. London Gold is now our go-to jeweler. Thanks! 5/20/19 Read More
Wonderful customer service! Will recommend London Gold to all my friends. 5/14/19 Read More
They helped me pick a great ring that my fiancé loves. She said that it couldn’t be any more perfect. And it was all thanks to them. They set the diamond in a short amount of time and had it resized in an even quicker time. 5/14/19 Read More
I was able to work with Carrie Ann and had a wonderful experience. She was able to help with a repair in my most recent visit but was extremely helpful in the past as I have repeatedly shopped at this location. The entire staff had always been kind and provided ... wonderful assistance in the 10+ years I have been going there. They helped to design my wife's wedding band as well as the gift I purchased for her to celebrate our first child. Carrie Ann and the staff have been like family to us! 5/11/19 Read More
Very responsive and help, even though I haven't purchased anything yet. Makes me want to go in and buy from them. Thanks for your help! 5/5/19 Read More
From the moment I walked in was an great experience! Donna was very helpful and pleasant! I came in for a necklace repair and was quoted 2 weeks for return (which I was ok with) but received it the next day (less than 24 hr from drop off)! Highly recommend. ... I have definitely listed London Gold as my family jeweler! 4/27/19 Read More
I came in for a ring cleaning and the staff was extremly nice. I didn't come in and feel pressured to buy or go above my budget. 4/29/19 Read More
Jamie the sales person is very knowledgeable she did not pressure us whatsoever and brought out a handful of diamonds for us a pic from when we found the correct diamond she helped us find the setting for the diamond that is well. I couldn't believe how patient Jamie was ... with us very very nice lady I highly recommend her. 4/29/19 Read More
My wife and I have been going to London Gold for over 10 years now and the service has always been impeccable. Mary Jo has absolutely the best customer service skills! She is down to earth and attentive to your every need. When I brought in our rings for a ... cleaning and appraisal, Mary Jo took care of it within a very short period of time. Thank you London Gold! 4/18/19 Read More
Not my 1st time in this place and it feels better every time! The staff are so nice and professional, and as a husband you know I need help in this kinda store, I always feel like they really wanna help and not just sell (like too many places now ... days), Orly helped me and also Ron, both are so amazingly welcoming and helpful and I’m definitely gonna use their help for any future investments on my lovely wife :) Thank you guys for making it such a great experience in a place where someone like me can get so lost... 4/17/19 Read More
I have been a customer since 1986. London Gold provides the best quality for the money. The individuals at the Chandler location have most differently, custom satisfaction and service at their forefront! Donna, Jamie and Bill are the best! Thank you for what you each have done for me! There ... is something to be said for a team... They are a "Team"... Please give each a pat on the back! 4/15/19 Read More
Ronnie was great. He listened to what we were looking for, brought in stones for us to look at, and then had the ring made to match what we wanted. I look forward to working with Ronnie again. 4/12/19 Read More
Very professional and friendly. Good suggestions and alternatives. 4/10/19 Read More
Gillian is the best! I brought in my future fiancées mothers ring in so we could put a new center stone on it. Gillian worked so hard to find the perfect stone for me within my price range. She went above and beyond helping me through the entire process. The ... ring looks more amazing than I could have ever imagined and cannot wait to pop the question. London Gold definitely has a customer for life and will be back because of Gillian’s expertise, customer service, and dedication. Thank you! 4/9/19 Read More
No surprises and my needs were met completely. Very friendly as well :)
Very pleased with the excellent service at London Gold. Bill and Dustin were very patient and listened attentively to what I was looking for in an engagement ring. They were very helpful to find the right diamond and band for the engagement ring. Can not be more happy with my ... experience there. 4/8/19 Read More
Sharon was amazing in helping me select the perfect anniversary ring for my wife. She is honest and provided incredible customer service when helping through the process. 4/5/19 Read More
Awesome results and quick turnaround. Very impressed! 4/1/19 Read More
My experience at London Gold was above and Beyond. My center stone in my ring cracked so it was an insurance claim. Carrie Ann was instrumental in helping us pick a new diamond and getting it set very quickly. She kept us updated every step of the way with the ... insurance and the service was outstanding! 3/30/19 Read More
Bill and Donna were so amazing. They worked with us on every aspect. From picking a ring, to pricing, even when we went to pick it up they made sure we were taken care of. Above and beyond! We will definitely be back. (: 3/29/19 Read More
I just wanted to say that Jamie and Bill were both great throughout the entire process! I appreciate Jamie helping to take care of all the paperwork while I was out of town, which made pick up a breeze. I can't wait to propose to the love of my life ... with the diamond and ring we picked out together! 3/30/19 Read More
We had a wonderful experience. Dustin and Bobby were helpful, respectful, and very pleasant. The quality and prices were very fair. Extremely happy and would recommend this location to anyone. 3/27/19 Read More
Jamie our Sales Associate was great to work with and very helpful. 3/25/19 Read More
We had a great experience working with Ron Domb. He was very helpful and would work again. 3/25/19
I came in because I lost an earring back to a recently purchased New white gold settings for diamonds I made into earrings in Jan. Ronny took care of me with Superior Customer service. 3/22/19 Read More
WOW!! This was the first time I used London Gold for a custom jewelry design. I wanted to update my engagement setting to something more contemporary but wasn’t exactly sure what I wanted. Danika and Orly helped walk me through the process, trying on several settings and narrowing down what ... I liked. They then helped me to custom design the most beautiful and stunning ring ever! They were both a delight to work with, extremely knowledgeable and professional!! Thanks Danika and Orly for a fantastic experience!!! I love my ring!! 3/21/19 Read More
Me and my now Fiancé went into London Gold over the weekend and it was such an amazing experience!!! Bill and Jamie helped us find the most amazing ring ever!!! They were so wonderful to work with and very conscious of our price limit. Would highly highly recommend London Gold ... for an engagement ring experience! 3/19/19 Read More
I can’t even begin to Thank London Golds finest Danika Skinner and Orly Schulgasser for helping me design the ring of my dreams! They are so knowledgeable and just an absolute pleasure to work with! If you need a ring custom or anything made these are your girls! Top knotch ... London Gold! Thank you! I’ll be back! 3/18/19 Read More
Carrie Ann was was totally professional, courteous and a pleasure to work with. Have an anniversary gift in mind and will follow up with her when that time comes. 3/11/19 Read More
Had the best experience with Carrie! She was so patient with me and took the time to explain everything. She was very knowledgeable of all of the merchandise! She has had me feel like the most beautiful person! Thank you so much for everything you have done! 3/8/19 Read More
Carry was amazing and so helpful in every way!! Will be back soon!! 2/27/19 Read More
We have been shopping at the Chandler London Gold store for 15 + years. Throughout this time, my husband and I have been through many milestones, holidays, celebrations and even tribulations (when wedding ring went down the garbage disposal in 2008) and we’ve always had an excellent experience with their ... sales associates while being able to stay within our budget. Last Christmas 2018, was no different when I went in to London Gold to purchase a ring and watch for my husband. Dustin the sales associate there that day made this experience rewarding, fun and even educational while patiently helping me decide on my gifts. Then in January 2019, my husband and I went in to have his new ring sized and my 14 year old watch to be repaired. Dustin was there again and helped take care of us. While we were there, we browsed (just for fun of it) and looked at higher end rings made by London Gold locally and eventually found the most exquisite ring that we quickly fell in love with! We joked about the extravagances of trading up or down “a pool remodel” (which we’re currently doing), “a Harley”, “a Corvette” all while comparing the relative cost and affordability of this masterpiece ring. By nature we are conservative spenders, so we went on our way. We returned to the store a few weeks later to pick up the 14 year old watch that needed to be sent out and quickly went over to the counter to see if that magnificent ring was still there. It was, and it was on sale even more than the previous visit! Bill and Jamie helped us this time and we laughed again about comparing the relative cost of the ring to other worldly goods. We left the store again as we were only there to pick up the watch then go to dinner. While at dinner we joked about buying the ring and confessed how much we’ve (mostly wifey) have been thinking about this incredible ring. To us, the ring is a lot money and that money could be used towards other things especially since we are remodeling. After dinner, I told my husband that we needed to just go home and sleep on it and no sooner did I say that, he made a right turn instead of a left turn and headed back to London Gold! Now this was getting real... As soon as we walked in, all three of the sales associates (Bill, Jamie and Dustin) stood up as if they had a bet wagering on whether or not we’d be returning. We talked about wanting Dustin to be a part of this too since he initially spend over an hour with us and helped us find this amazing ring. After a little negotiating, we came to a great price for the ring of a lifetime—for us. It needed to be sized and we returned the next day to pick up our new heirloom. Now for the big day! London Gold was busy and the sales associates that helped us with the ring were with other customers. Ironically, Lane (the sales associate who helped us back in 2008 when my wedding ring went down the garbage disposal on Christmas Day) was there to help us and present us with this new timeless piece. (So now, it feels like we’ve come full circle—no pun intended.) Lane remembered us and we laughed about that time that we called our “Christmas Miracle” because we were able to save the center stone in a new setting in 2008. This time there was was no new “reason” to buy a ring but having Lane hand me this incredible ring somehow made it even more special... At a time when we can buy just about anything online, it is so much more gratifying and meaningful to experience a purchase like this (or any other as far as I’m concerned) in a brick and mortar store where real memories can be made and not just clicking a box and hitting enter. We so appreciate the expertise and help from all of the associates at London Gold—even the ones behind the scenes. I told Dustin I wanted to hug the person who designed and created this ring. It truly is a work of art that we will cherish everyday as with the memories we’ve made along the way. Thank you to everyone at London Gold! We are happy and fortunate to be able to support your locally owned and operated business. — L & R Paliwoda 2/25/19 Read More
Hi Radiana, I received my ring today. I was excited to get it and it fit perfectly. I wanted to thank you and let you know that I will always keep you and London Gold in mind after being treated so well during the ordering process. Thank you , again. ... Sincerely Brandy Read More
Dream ring created custom way! Great service and highly recommended!!!! 2/16/19 Read More
My ring is one of a kind. The most beautiful I could have imagined. Thank you for really caring. Read More
The customer service we experience while shopping and purchasing our wedding bands was superb. We felt that our sales associates were really invested in helping us find the perfect pieces to fit my existing engagement ring and our budget. We couldn’t be happier with our set & we would recommend ... London Gold for selection, pricing & service to anyone looking for a personalized experience when shopping for engagement and wedding jewelry. 2/11/19 Read More
I can’t speak enough praise for Danika and the rest of the London Gold team over their help they provided to us in creating a 20th anniversary wedding ring. We had a clear idea what we wanted and Danika helped bring our vision to life in a professional and sensitive ... way. The end result is better than we could have created on our own, and London Gold was able to deliver it at a value that could not be matched by other local jewelers for comparable product. We will be repeat customers for sure - thank you Danika and team! 2/4/19 Read More
We purchased a wedding set from Beth F over 15 yrs ago. We were so pleased with our purchase and decided to contact Beth for another purchase. We were sadden to hear that Beth is no longer with us and Carrie convinced us that she could help. She did an ... exceptional job. She took care of us in a courteous and timely manner. She made us feel like we mattered, even though we were miles away. LOVE THE PRODUCT, THANK YOU CARRIE! Read More
Sales representative was most helpful and agreeable. Will return 2/2/19 Read More
Mary Jo was extremely nice and helpful. I will continue to trust London Gold with my jewelry needs. 1/31/19 Read More
Ron Domb did an exceptional job of sharing his expertise to create a unique custom diamond ring with matching pendant necklace. Both pieces of jewelry are absolutely gorgeous. Thank you Ron for giving us such special attention. We are your customers for life. Thank you! Read More
My wife and I have been London Gold customers for many years, and have known by experience that their customer service is always tops. However, in our most recent visit, they went way above and beyond for us. I had purchased a ring from one of their competitors, because I ... had learned my wife had seen it and loved it. After purchase, we found that it needed re-sizing, so we brought it into London Gold, where we found that it could not be re-sized for technical reasons. Assistant manager Shannon O'Leske saw the disappointment in my wife's face. She immediately set to work to find a solution, and ultimately found us a ring of the correct size, but of better quality than the one we brought in, which they heavily discounted to match the competitor's price. Thanks Shannon, you made our 20th anniversary just that much more special! 1/28/19 Read More
My Husband and I came to London Gold because one prong on my wedding ring was catching and pulling threads out of my sweaters. Mary Jo greeted us , and gave the repair man my ring. While waiting in the showroom for my ring to be repaired, my Husband came ... across a covered dish of chocolate chip cookies on the glass counter. My Husband enjoyed the cookie so much, that he ate two more! We found out that Mary Jo had made the cookies for the customers , What a nice gesture! Mary Jo returned my repaired ring to me, and told me the repairman advised me to have the other prongs fixed within the next six months, because they were starting to weaken. Mary Jo was so helpful and friendly, she brightened our day! We will definitely return to have the prongs replaced, and of course, ask Mary Jo to help us again! We like how personable she is! And, her cookies are so very delicious! 1/28/19 Read More
I have been putting off getting my wedding rings soldered together because I didn’t want to be without them. I dropped them off at 3:30 in the afternoon and they had them done by 5:30. The staff is so friendly and always make we feel welcome when ever I come ... in. Love that my husband chose London Gold to purchase my ring. 1/25/9 Read More
I had a stone reset and we were extremely happy with Jeff and Dustin who were very helpful. The service was quick and they did an excellent job. 1/25/19 Read More
I came to London Gold to have my engagement ring custom made. Donna and Dustin helped me gather the concept, Jeff assisted with the stone selection, and Steve brought it all to life! I had an entire team of people who worked seamlessly together to design my dream ring, and ... ring, and it actually surpassed my expectations. I was in tears (happy!) when I saw the finished piece, I was so overwhelmed! THANK YOU to the amazing staff for making something so beautiful and perfect. I couldn't be happier! 1/23/19 Read More
Our experience with London Gold was excellent. Mary Jo was very friendly and knowledgeable. I had to have my ring repaired. The work was completed in a timely manner and they stood behind their work. Would highly recommend contacting Mary Jo at London Gold on W. Bell in Peoria for ... any repair work. 1/18/19 Read More
London Gold did an amazing job creating a beautiful ring that entailed my engagement diamond and my mom’s engagement diamond. I couldn’t ask for anything more precious and beautiful! Thank you! 1/16/19 Read More
I had the best experience purchasing a gift here at London Gold. Mary Jo was so helpful, very friendly and went out of her way to help me find what I was looking for. Overall an 11 out of 10. 1/16/19 Read More
I picked up my diamond ring today. It is beautiful. I am so thankful I chose London Gold for the sizing and repair. I love it. Thank you. 1/14/19 Read More
My fiancé loves her engagement ring! Angelica helped us out and we didn't feel like we were under pressure from a sales agent. She received a rose gold ring with a moissonite stone. And the cost was ideal. I went in a week late and bought the wedding ring as ... well. I would highly recommend! 1/14/19 Read More
The service at London Gold is top notch… Mary Joe was helpful with every detail of the transaction. I put a ring on lay away for my husband, and wasn’t sure about whether he would like it… Or the exact date I would need it. Mary Joe explored several possibilities ... with me until we came up with the best plan. I really appreciated her help. 1/11/18 Read More
Exceptional service gave me a fair price on some gold I was selling. Will return 1/3/19 Read More
Carrie was extremely conscientious and knowledgeable as well as super friendly. I’ll be back 1/2/19 Read More
Jamie was very sweet, patient and very professionally knowledgeable. I ordered my ring, which required assembly, and I had it back in hand the next day. It was perfect. I could not be more happy with my experience. Plus, the cost was much lower than I expected to pay for ... my full carat diamond solitaire. THANKS!!! 12/29/18 Read More
Great experience, friendly staff, the jewelers did an excellent job. Thanks , we will be returning customers. 12/23/18 Read More
Unbelievably great experience. Bill and Dustin were phenomenal in helping us choose exactly what was right for us. No salesperson pressure. Will shop here again. 12/21/18 Read More
We researched a few places for engagement rings but decided on London Gold based off their customer service reviews. And they did not disappoint! We were novice engagement ring shoppers so we were delighted to helped by Jamie. She was friendly, kind and knowledgeable. She answered all our questions with ... a smile and with out any high pressure sales. The store had an excellent selection as well. The cherry on top? We were told the ring would take 5 days to complete our customization's but we got a call in less than 24 hours saying the ring was ready for pick up, just in time for Christmas! Couldn't be more pleased with Jamie and our experience at London Gold. We'll be back for wedding bands! 12/20/18 Read More
Bill and Jamie helped us with a wedding ring upgrade. From the moment we walked into the store, they were so friendly, personable and able to steer us into exactly what we were looking for. The experience exceeded our expectations in every way. And to top it off, they had ... the ring ready for pickup a few hours later, just days before Xmas. Awesome! 12/19/18 Read More
Staff is friendly and helpful without being pushy. Would highly recommend! 12/19/18 Read More
Jeff was very courteous, patient and informative with our needs. 12/19/18 Read More
I have purchased all my high end jewelry from London Gold for over 30 years. The quality and value is second to none. The staff is exceptional and are dedicated to making my purchases a pleasant and stress free. I want to thank both Bill and Laine for making this ... latest purchase and fitting an excellent experience. I know my wife will love the new setting! Thanks again Bill and Laine!!! 12/14/18 Read More
I visit this location to specifically sell old gold jewlery that is of no use to me. Jeffrey is always very kind when calculating my payment and issueing my check. I always leave with a larger check than expected. 12/9/18 Read More
I really love the personal touch and attention I received at London Gold. Awesome customer service and fair flexibility for the diamond market. 👌👍 12/8/18 Read More
Mary Jo has made me a permanent customer for life! Originally I went in and they didn't have my bracelet. Mary Jo took charge immediately and really took great care of me. She was able to get me a new one at no additional cost. What started out as a ... really negative experience resulted in a great experience. Mary Jo really went above and beyond for me which is why I'll be referring all my family and friends here from now on. -Rian 12/5/18 Read More
Laine took great care of me and helped me find the perfect engagement ring! She was so helpful and caring! 11/28/18 Read More
So glad I made the choice to purchase my jewelry item from London Gold. Donna and Jeff were so good to me ,so kind and courteous. This was the best customer service I've had in a long time, would recommend London Gold, Donna and Jeff to everyone!!
Bill and Donna were very helpful in the selection of our purchase. They were ready to answer questions and offer suggestions. Very low stress. 11/17/18 Read More
Bill was absolutely amazing! He made our experience easy and fun. I would highly recommend Bill and the whole London Gold team in Chandler for all of your jewelry needs. We will definitely go back again! 11/16/18 Read More
We were looking for some gold jewelry to celebrate our 50th wedding anniversary. We extensively shopped multiple jewelry stores for just the right piece, and finally settled on London Gold. The deciding factor was the superior customer service that kept bringing us back to London Gold. The knowledge and customer ... service by Laine Tetil and Bill Hanosh was professional, friendly, knowledgeable, and beyond compare. Laine went above and beyond to answer all our questions, concerns and fears. We left totally satisfied, and a with beautiful piece of new jewelry. We would heartily recommend either Laine or Bill at London Gold for any jewelry needs you might have. The entire staff at London Gold was welcoming and knowledgeable. Gary & Pat 11/15/18 Read More
Carrie-Ann was professional and quick to respond to my requests. She provided pictures of band choices to go with my wedding ring, had them all sized, cleaned and mailed to me within a week! 11/7/18 Read More
Brought my grandfathers ring in to be repaired, resized, and polished. London Gold did a fantastic job and I couldn't be happier with the results. 11/6/18 Read More
We have had great experiences at London Gold, 7311 W. Bell Rd with Mary Jo as their representative at that location. She spent a considerable amount of time with us several months back in ordering a crucifix for a gold necklace. Once it came in my wife did not like ... the size or quality of it. Without hesitation Mary Jo showed us additional ones in their catalog and a different one was ordered. She then gave us full credit for the one just received. When the new crucifix arrived it exceeded our expectations. My wife wears it 24/7 ! Today we returned for an adjustment on a watch band and a price estimate to resize a wedding band. Again, Mary Jo assisted us with excellent service. We left with the watch band adjusted (Links removed) and the estimate we requested. We have found Mary Jo to have excellent knowledge of their jewelry and goes out of her way to insure customer satisfaction. For any of your jewelry needs we highly recommend London Gold and ask for Mary Jo. Her service is outstanding in every respect. We definitely will return to get the wedding band resized at a future date. For complete satisfaction see Mary Jo at this London Gold location. 11/1/18 Read More
London Gold at Shea & Scottsdale Road/Gillian Robertson did an amazing job when I selected an infinity ring for our 30th anniversary. Gillian was very accommodating and extremely helpful with my other jewelry needs, from getting an appraisal and taking care of all my needs. Gillian is the person you ... want to talk to next time you are shopping for jewelry. 10/24/18 Read More
This Is The Place To Go!! I have been going to London Gold Arrowhead for several years along with my friends and family. M.J. is friendly and helpful. She takes the time to find out what you're looking for and will help find or create that perfect piece for that ... special person. After all the years, they keep getting better. DOES NOT DISAPPOINT!! 10/20/18 Read More
The service we experienced with London Gold was extraordinary, Bill took excellent care of us and was so helpful, he answered our questions and provided great information. We will definitely be long-standing customers, thank you for such a wonderful experience. 10/19/18 Read More
Great service, highly recommend! Special thank you to Carrie Ann! 10/18/18 Read More
After 38 years my wife and I decided to place a new diamond in her wedding ring. A new stone was selected and the older diamond was placed in a new setting. Both rings turned out perfectly and were ready on the same day! We were assisted by Donna Hogg ... and Bill Hanosh (with whom we had worked previously). The staff was phenomenal - cordial and helpful. No pressure, just excellent service. The jeweler (Steve) did a remarkable job. The work was of very high quality and reasonably priced. We could not have been happier! 10/15/18 Read More
OMG!! Where do I even start! First and foremost, the customer service I received from Lady Donna Hogg was absolutely TREMENDOUS! Donna absolutely went beyond and above anything I have ever experienced. She had REALLY gone out of her way to do so many small litttle things for me that ... REALLY meant a lot. She was truly amazing and so wonderful to work with. Just a beautiful and wonderful soul. London Gold is truly lucky to have this lady!!! Now, let me move on to the actual jeweler (who is no less than a magician!) I had purchased a beautiful bracelet for my fella about 9 years ago from London Gold. It's monetary value isn't off the charts by any means, but its sentimental value is irreplaceable. I was told at first the bracelet could not be repaired because the company no longer made that model nor the brand and they could not get the pin we needed to fix it. And it was an odd pin and they didn't make it anymore and there was nothing we could do. I was heartbroken, to say the least. But I am a very headstrong and tenacious girl. This Tramp was not going to stop at nothing or a no way- I just knew there had to be a way. And Lady Donna agreed!! I could just see it in her eyes! AND THERE WAS! Introducing the MIGHTY MIGHTY MAGICAL AMAZING jeweler STEVE!!! I believe Steve comes from the Harry Potter clan because he is truly pure magic. He truly must have had his cape, hat and wand hanging on the back of his door in his mystical jewelry workroom. He CREATED the very odd shaped pin with his own hands! PURE MAGIC!! My fella was in awe as well. I am SOOO grateful to these wonderful and amazing souls for going so far out of their way and offering such incredible customer service to make my heart so happy and to have my fella able to wear the piece that holds such a special place in both of our hearts. It's so sentimental to us. It was the first gift I ever gave me special fella, and after being together so many years, it means a lot to us. Oh, and as for the repair on my beautiful necklace, it's a beautiful platinum chain set with two saphires which my father had custom made for me when my little brother passed away in 2011. It's in the shape of an eternal ellipse, the saphires repesenting both of us as we were both born in September. You can only imagine what the piece means to me. The fix was simple. I just needed the clasp repaired. What I didn't expect was the AMAZING "cleaning" job Steve "POTTER" did on my necklace. I don't remember what the technique was called. But I can tell you this... It's worth EVERY PENNY. I had just asked for it to be cleaned. I have had this necklace professionally cleaned MANY times. It has NEVER come out looking this beautiful!!! It shined and sparkled just like the day I opened the box on Christmas in 2011. All I can say to Lady Donna and Steve MAGICAL, MYSTICAL, STEVE, is THANK YOU!!! THANK YOU!!!! A thousand THANK YOU'S will not EVER be enough. We have always done business with London Gold. And our much wealthier friends always do business with them on a much regular basis (not because they are overpriced by ANY means, they just get to buy more goodies more often haha!!) But we will forever and ever ONLY be taking our current jewelry to them for repairs and amazing cleanings, and my fella and I have agreed we will only ever purchase new pieces from London Gold. London Gold, you are so LUCKY to have such AWESOME people to represent you in the front and back of the house. They are just wonderful. Although, if I may suggest something, Please let Steve "POTTER" wear his magical hat and cape, and keep his wand on display. It should, of course, be diamond encrusted!! Again thank you, you wonderful, shining lovelies! Read More
In the past two years my wife and I have had excellent service from Mary Jo at your Arrowhead store. We have purchased two different rings and the results were wonderful. Mary Jo and the entire staff have been a pleasure to work with. I would recommend all my friends ... to visit London Gold. By the way we bought our wedding bands 26 years ago from your Scottsdale store and now these for out anniversary from Arrowhead and the service and quality are outstanding. Thank you London Gold and Mary Jo. 10/14/18 Read More
Great experience all around! Very kind and professional. 10/3/18 Read More
Laine and Bill, and everyone at London Gold are the most friendly and helpful people in the jewelry business. They helped my fiance with the perfect wedding ring set up...she loves it!!! Highly recommended, and will definitely be returning again in the future next time we are looking for new ... jewelry!! 10/1/18 Read More
Bill was great. We were visiting Chandler from out of town and stopped in to look at ring styles. My fiancé found a band he loved and Bill ordered it for us right away. He called the maker to ensure the ring was expedited in order for us to pick ... it up the next time we were in town. The ring was beautiful and the store kept us informed along the way. Great service, value and product selection. The lifetime guarantee is a major bonus too! 10/1/18 Read More
I’ve been with Mary Jo and London Gold for over a decade. They always go above and beyond to make sure I am happy. I would never even consider going anywhere else to buy jewelry. 9/29/18 Read More
I came into London Gold to take some links out of my watch and get my rings cleaned. I have always bought all of my jewelry at London Gold and have had amazing experiences. Mary Jo went out of her way to help me and the service was quick and ... efficient. I will continue to bring my service to London Gold and always ask for Mary Jo! 9/29/18 Read More
I left my wedding ring which consists of three separate band's to be rhodium buffed and Polished with Shannon at the Glendale Arizona location. She told me it would be ready in a week, which it was AND it looked spectacular.!!!! I would totally recommend having any type jewelry repair ... or maintenance done at that location. Ask for Shannon she is a doll! 9/28/18 Read More
Ms. Carrie Ann Waltman is an absolute delight. She walked me through different options to the perfect ring for me! Ms. Waltman knew her inventory, was knowledgeable in regards to the designers, professional, and wonderful to work with. I had a lovely experience at London Gold. 9/27/18 Read More
My experience was a very much a positive one!! The courtesy, respect and professionalism as well as a very knowledgeable associate who assisted my self at several visits alone and with my husband was exceptional!! I will now always use London Gold as my place to go for any jewelry ... needs in the future!! A great big thank you! Danika was all of the above and more!!! Joyce & George 9/27/18 Read More
Sharon at London Gold was just amazing to work with, she has a wealth of experience and was so patient with me, that's what I really appreciated and she just made me relaxed and I would highly recommend Sharon and will definitely go back. Sharon, thank you ever so much, ... and what a great job on my ring!!! Thank you again!! 9/26/18 Read More
The repair on the ring is first class! It looks beautiful again. Thank you so much. Very friendly sales people. Will shop here again. 9/26/18 Read More
Amazing place with amazing people, we have a great experience at this location. Jamie, Bill and Jeff answered our questions and help us to choose from very nice huge collection. Highly recommend this place for every one. 9/20/18 Read More
Carrie-Ann from London Gold did an amazing job with helping me pick out my stackable rings. She got my rings custom made within the time she said they would be done and also let me clean another diamond ring that I had once I picked them up. Absolutely love my ... rings and fit perfectly on my fingers and they shine so much. Great experience and will for sure go back for more. Thank you. 9/20/18 Read More
Great experience, wonderful staff! Had us laughing and leaving with a great feeling! You can't beat this customer service. Highly recommend! 9/15/18 Read More
My experience is always very pleasant! Mary Jo is a very sweet lady who always greets with excitement and a welcome feeling! Very knowledgeable and tells you how it is! 10/10 would recommend. 9/15/18 Read More
Bill and Lane were both amazing helping me with my wedding ring. They designed it specifically for the engagement ring I have and made it even more beautiful. I cannot thank them enough for all of their hard work and excellence! Thank you both! 9/14/18 Read More
Had the opportunity to work with Gillian and Danika on choosing an engagement ring. Went in with minimal knowledge, was treated fairly and honestly, and left with a beautiful ring that I felt great about purchasing. 3 months out and I couldn't be happier, nor could my fiance! Thank you ... all for the great service! 9/9/18 Read More
Just returned from another wonderful experience with Carrie Ann at London Gold. This time I brought my sister in (visiting from out of town) to my favorite jewelry store to have a some stones reset in new designs. Again, Carrie Ann, thanks for your abundant ideas and suggestions and as ... always, lovely service. 9/8/18 Read More
Carrie Ann was so kind and provided excellent customer service. My ring was sized the same day I bought it...within a couple hours even! They have a huge selection in their store. I will definitely be back. 9/8/18 Read More
I stopped in just to get my wedding ring re-sized. Mary Jo help me and was very gracious in doing so. My ring was purchased 54 years ago when my wife and I were married. I don't know how long London Gold has been in business, but there was no ... London Gold store in the small town in Idaho where we were raised, so the ring was not purchased from London Gold. Even though we purchased the ring at another jewelry store all those years ago, Mary Jo was very kind and provided excellent customer service. She was able to get it re-sized while I waited for only about 15 minutes, and did it at no cost to me. The ring fits perfectly again, and I left very grateful for the excellent customer service. 9/8/18 Read More
Staff was great! Great selection for my wedding band, and great advice on what would look great for the big day. Also got my ring sized in a timely matter, it's looking shiny and fits great! 9/7/18 Read More
Love this place! I just started coming here and it’s absolutely fantastic. I had spare time while waiting for my car to be detailed next door at Francis & Son so I walked over to browse. The people here are great and very friendly. There pricing is spot on and ... there competitively priced for today’s market value. I came to browse but ended up leaving with a few gifts for myself :) 9/6/18 Read More
Jeff was amazing!!! He was so kind and patient with me, answered all of my questions, as well as truly cared about the customer. Thank you for a great experience Jeff!!! I will definitely come back again. 9/4/18 Read More
Love going to this store. Shannon O’leske always helps me find what I need. I am never rushed and treated so special when I walk in the store. Doesn’t matter if I’m spending a few hundred or a few thousand. I’m treated the same every time. I don’t buy my ... jewelry anywhere but London Gold and with Shannon. 8/30/18 Read More
I just want to say how helpful Mary Jo is. She helped us pick out a set of diamond earrings for my daughter's golden birthday, which she loved. Also, I needed to have my ring soldered and we were told it would take up to 2 weeks but Mary Jo ... got it done for us in 4 days! She is nice, knowledgeable and truthful which we value! She is a delight! Sincerely, Robert and Shannon 8/30/18 Read More
London Gold, Scottsdale.....By far my best experience! Very wonderful staff, especially Danika who was so helpful in helping me to design the jewelry of my dream!!! I would highly recommend London Gold to all my friends... The Jewelers there are so nice and put their whole heart into making sure ... you are pleased and satisfied....Thank you so much! You guys are truly the best!!! 8/25/18 Read More
Mary Jo is very helpful. She takes the time with each customer. She knows the products well and can direct you to what you are interested in. 8/21/18 Read More
I have been a long time customer but have never written a review and I just feel like I have to tell you how much I LOVE your store!! When my husband, then boyfriend, were looking into getting engaged I knew IMMEDIATELY we had to go to London Gold. There ... was no other option in my mind seeing as how my parents had been loyal customers for years. I knew we would not be disappointed and we definitely weren't! Mary Jo, to this day, remembers when we first went in to look for rings! It has been 10 years and our relationship with her has just been phenomenal! Any time we go in she greets us by name and with a great big hug. She always make sure that we are happy with how our jewelry is fitting and looking and goes above and beyond to help us in any way! We moved for a few years but upon coming back our first visit to have my rings cleaned, Mary Jo once again greeted us with the biggest smile and hug. I've recently been able to work with both Shannon and Angelica. They, like Mary Jo, are so kind and warm and really just want to help you. You can tell that these women have a great passion for what they do and a real relationship with each customer that walks through the door. I just left after having my rings checked for their 6 month warranty; they were cleaned and returned just sparkling and gorgeous! I get so many compliments about my jewelry to this day after 10 years. I always refer people to London Gold and this store in particular. If you are looking for gorgeous jewelry at an incredible price and craftsmanship then London Gold has to be your first stop! Be sure to look for Mary Jo, Shannon and Angelica on your visit because you will be so well taken care of!! It's like walking into family. That may sound silly to somebody since I'm talking about jewelry store but these women and everybody at this location really take the time to develop a relationship with you and listen to what it is you're looking for and help you to ensure you are satisfied with your jewelry! They are all kind and caring, so once again I say visit this store for all of your jewelry needs! I will never ever go anywhere else! 8/22/18 Read More
My husband and I worked with Bill at London Gold when we purchased my engagement ring. Bill was so thoughtful and kind. We customized a piece that is absolutely beautiful. We would not have been able to make the best decision for a ring without consulting with Bill. I am ... so grateful we chose London Gold! We appreciate the staff at London Gold in Chandler for their professionalism and imprecible service. 8/18/18 Read More
Purchase a engagement ring :) Great experience!! Laine is very knowledgeable and understood what I was looking for. First experience buying any kind of jewlery and I will say it was hassle free. Thanks again for the great service Laine! “Its the best”.
Shannon was more than accomodating. She went above and beyond to make sure my experience with London Gold was a positive one. I won't go anywhere else for my jewelry needs!! Love this place!!! 8/4/18 Read More
It only took 1 day to resize my ring and it sparkles like it was brand new! 8/3/18 Read More
I had a great experience selling my jewelry, David and Jeff were extremely helpful and knowledgeable. I would definitely go back there again. Very nice and friendly great atmosphere. 8/2/18 Read More
I had such a wonderful experience in this store. Mary Jo, Steven and Angelica were extremely friendly and helpful. Their hospitality and suggestions were above and beyond. I will never go to a different jeweler for all my jewelry needs. Thank you for your kind customer service. 8/1/18 Read More
Every time I stop into London Gold, Mary Jo is always helpful, so pleasant and always makes sure I get great service. I have done business at London Gold since 1986 and always have had great service, quality diamonds and jewelry. Over the years Mary Jo has always made sure ... I get quality jewelry on my budget. She has on many times gone out of her way to help me find the right piece of jewelry. 7/25/18 Read More
London Gold worked with my fiancé and I to create my dream engagement ring. Thank you to Orly for taking the time to answer my questions and make modifications each time I received a new mock up! 7/24/18 Read More
I have been to the Peoria store location recently to have my wedding ring repaired. I received the BEST customer service from Mary Jo. She is courteous and friendly in every way. She makes sure to offer you one of her freshly baked chocolate chip cookies too! Such a sweet ... lady! I have the most confidence in her and London Gold for all my jewelry needs. Thank you Mary Jo 7/20/18 Read More
Needed to get the battery on my watch changed after pulling it out of storage. Was expecting to have it dropped off and pick it up at another time but Mary Jo was able to get it gone within 15 minutes. It was a pleasant surprise to get the whole ... problem solved in a single trip. The renovation and the exterior also doesn't look that bad. I'll be coming back next time I want to surprise my wife with a necklace. 7/19/18 London Gold Peoria/Glendale Read More
Carrie Ann was a wonderful help to me in choosing a stone to replace the one I lost in my ring. She talked me through the pros and cons of different stones and ways the jeweler could do his best to keep me from losing the new stone. She was ... patient and genuinely interested in making me happy with my choice. I will be back to see her for my next purchase! The jeweler who did the work did a beautiful job putting the new stone in and securing it without altering the integrity of the ring. I am very happy with the results! 7/18/18 Read More
My experience was excellent! I had jewelry repairs and resizing for rings. The repairs made the original ring look better than it did when I brought it in and the sizing was easy. Carrie Ann was extremely professional and pleasant to deal with. She checked with the repair department on ... several items before promising me they could be done. They came back in beautiful condition, exactly what I was hoping for. I will definitely come back to Carrie Ann for future jewelry needs! 7/18/18 Read More
Go see CarrieAnn! She'll take great care of you. 7/18/18 Read More
Orly was such a pleasure to work with. She was helpful, kind, and patient. Her service, expertise, and knowledge were top-notch. She made sure I was comfortable with my purchase and took the time to answer any and all questions. Ron was very helpful too. I look forward to working ... to working with them again in the future. Thank you, Orly and Ron! 7/16/18 Read More
Carrie Waltman was just a joy to do business with. So professional, polite and took the time to truly understand my issue. ....... Because of Carrie, I will definitely be back at London Gold for future business !!! 7/14/18 Read More
Carrie Ann is INCREDIBLE. She worked with me from start to finish, the process can be overwhelming but she made it comfortable. Robert Wamsley did an incredible job designing the ring! Jeff is the consumate professional. 7/11/18 Read More
Our sales rep, Carrie Ann was simply amazing and helpful. She took her time explaining the vast differences in colors and flaws in diamonds. With her help, we were able to design a wonderful ring. Thank you Carrie Ann and London Gold. 7/11/18 Read More
Bill and Jamie are so amazing! If I could rate London Gold 6 stars I would. We had a bad experience at another jewelry store and stopped by London Gold just to look around and walked out with the most amazing engagement ring I've ever seen. My fiancée's coworkers keep ... making jokes about her blinding them across the room. My experience was so amazing at London Gold I felt like I was buying a ring from long time friends. I sat down with Bill and Jamie, they asked me about my relationship, genuinely interested and helped me find a setting that would help reflect the experiences throughout my relationship and one that would physically represent our milestones and her personality. We then looked at diamonds according to exactly what I wanted. The diamonds they brought out looked like it was formed just for the future purpose on sitting on my beautiful bride-to-be's finger. I don't think I could have found a more perfect fit. I genuinely don't have enough good things to say about London Gold, Bill, and Jamie. Bill and Jamie thank you for being the catalyst to a lifetime of happiness and providing the best service I've had. 7/11/18 At London Gold we feel we have the best selection of loose diamonds in the Chandler and Mesa area! Read More
I recently had my wedding ring updated at the London Gold store near Chandler Mall. I worked with an incredible sales person by the name of Donna Hogg. Not only was she very helpful with wonderful suggestions, but I established a very nice personal relationship with her. Because the store ... was so very busy on Saturday July 7th, I was unable to get in to pick up my ring by closing. Donna called and volunteered to DELIVER MY RING TO ME! We arranged a meeting time and place and I got my brand new beautiful ring within the hour. I can't say enough about her help in selecting my new setting and I have never experienced such incredible personal service. I was a repeat customer of London Gold and I certainly will be again! 7/9/18 Read More
Excellent attention to detail and excellent customer service from Orly. 7/6/18 Read More
I will be a forever client of London Gold!! Donna and Bill made the process of getting my custom wedding ring designed and made....FLAWLESS!! Thank you for an AMAZING end result by Steve. Very satisfied customer! 6/30/18 Read More
Mark Nenad was amazing! He went so far out of his way to help us. I needed to exchange a pair of earings and he went above and beyond to make sure I was satisfied. We will definitely use London Gold again for all of our jewelery purchases, repairs, etc. ... I will and have recommended the 73rd Avenue location to friends and family. 6/29/18 Read More
My husband and I went in to replace my wedding ring I had lost in our move to Arizona. I walked out with a beautiful diamond that I got to pick out from many choices. They set my diamond quickly (literally within hours) in the setting that I picked out. ... I was very pleased with my overall experience! No pressure and they listened to what I wanted. I liked that they had lots of inventory in the store. 6/29/18 Read More
My husband and I went to London Gold to get my wedding ring appraised for insurance purposes. The store was welcoming, beautiful and shiny. Mary Jo Anderson immediately came to assist us. She was friendly, professional, and knowledgeable. She was simply outstanding. We loved the store, we loved the service, ... and we loved Mary Jo. I would recommend this store without hesitation because of Mary Jo. We wanted a jewelry store we could trust and rely on. We found it. Thank you Mary Jo and London Gold. 6/29/18 Read More
Wonderful experience! Will recommend London Gold to everyone I know for jewerly expertise and great customer service. 6/27/18 Read More
Mary Jo has been my go girl for jewelry since 2006. She's always there with a smile and excellent service. Very knowledgeable and extremely pleasant. A true asset to London Gold. She will be my consultant for as long as she's there. 6/25/18 Read More
We get great customer service, honesty and quality! 6/23/18 Read More
I took my 42,year old engagement ring in because a prong broke off and the band needed to be thickened. Jamie was very helpful and professional. She told me it would be ready in about a week and it was ready the next day! When I picked it up she ... offered to buff my wedding band. The rings look brand new! I highly recommend London Gold! Thank you so much! 6/22/18 Read More
Beyond memorable experience working with Bill & Jamie , they are top notch professionals. They treat you like family during you’re consultation and make you feel like a priority from start to finish. Listening , customizing, and designing the perfect piece... they met our every expectation! Blessed & Thrilled to ... have my forever diamond. 6/21/18 Read More
I find that the staff at London Gold is outstanding, friendly, and wonderful to work with. I brought in a three year old watch with a worn out band and brought them a replacement band which they were kind enough to repair and install at absolutely no cost, that's great ... customer service thank you. 6/19/18 Read More
Went to London Gold in search for an engagement ring & Jamie was extra helpful even though I wasn't sure what I wanted. She made me feel extra comfortable at the time of purchase. Got the perfect ring at a great price and they even resized it for free. Sizing ... was really fast like a day or two! I will come back for sure! 6/17/18 Read More
Great service with Jeff. He is very honest as well as knowledgeable. Also important is he was fair. Right away Jeff told us everything he was doing every step of the way and took the time to explain thoroughly. First Class Service is what I was given when having the ... my jewelry appraised. Also in looking around I saw some stunning and unusual jewelry pieces. I will definitely recommend purchasing jewelry or selling jewelry pieces to London Gold. 6/17/18 Read More
We had such an amazing experience with Danika and Orly at London Gold. We were so impressed with their warm welcome and knowledge. We had fun choosing our beautiful rings and finding the perfect set for us. They have our business forever! 6/14/18 Read More
I recently made a purchase at Londen Gold Scottsdale. We have been customers for over 20 years. I worked with Danika Skinner this time on a 25th Anniversary band for my husband. Danika made this out of town purchase so easy! I even received my purchase a week ahead of ... schedule! Thank you Danika for your expertise and kindness helping me pick out the perfect ring! 6/14/18 Read More
We had a very great experience with London Gold and appreciate Donna‘s help, knowledge and communication throughout it all! We’ve been customers there for near 20 years and always have had wonderful service and care. Highly recommend!! 6/14/18 Read More
I am a long time customer of London Gold and even though I have tried other jewelers I keep returning to London Gold. The professionalism of the staff is outstanding. We usually work with Mary Jo and she always has our taste and budget in mind when we shop. Mary ... Jo does not push extra product on us but does inform us of specials where we not only save money but may appreciate the jewelry. I make it a point of always relying on London Gold for any custom jewelry, repairs and new purchases. I would strongly recommend London Gold for anyone interested in fine jewelry and great service. 6/13/18 Read More
Friendly and welcoming atmosphere. Bill and Jamie were very helpful and genuine while helping us. Highly recommend for any of your jewelry needs. No high pressure tactics and they made sure we were takin care of. 6/2/18 Read More
The sales associate Bill at the Chandler location was extremely professional as always and knowledgeable. He helped me decide on various ring options and was quick to the point about pricing. I would recommend talking with him or any of the staff there if you are in the market for ... jewlery. Even with all of this, they also expedited my purchase by shipping materials 1-day having the ring set and ready 3 business days behind schedule! Excellent service! 6/2/18 Read More
Jeff was very knowledgeable and very kind. He took the time to answer all of our questions. He even explained the history of a ring my husband was wearing, that had nothing to do with the transaction for which we were at London Gold. Going even further, even though another ... customer was waiting, he took the time to explain to us the history of a family heirloom that my husband has had our entire married life, 47 years. Jeff was very tactful in the way he described some pieces that meant a lot to us personally, but maybe were not as valuable as we had thought. We appreciate Jeff's honesty and his knowledge. It was evident to both my husband and myself that Jeff truly enjoys his profession. I would recommend his opinions to anyone. Thank you, Jeff! 6/1/18 Read More
Lane was incredibly helpful and communicative! The whole experience at London Gold was extremely positive! I love my custom wedding band! I wouldn’t go anywhere else. 5/27/18 Read More
Fantastic quality, service, and showroom! 5/24/18 Read More
Great service! Laine was very helpful and such a pleasure to work with. Thank you. 5/23/18 Read More
We had an amazing shopping experience with Donna! Thank you so much for your help! 5/21/18 Read More
Gillian was great. I needed two rings very special to me repaired. I got them back as estimated and they look awesome! 5/21/18 Read More
London Gold Chandler is absolutely amazing to work with. Jamie is the most amazing helpful person to work with. I was redesigning my engagement ring and wedding band and she helped me every step of the way. She went above and beyond helping me make decisions and making sure I ... saw every option. She would always answer my emails, send me pictures, whatever I asked for she did. Not only did I receive a gorgeous ring but I also will always purchase my jewelry from Jamie at London Gold because I know the customer service is there and they truly care that you walk away happy!! Thank you London Gold and I will be seeing you soon! 5/21/18 Read More
I recently received the gift of a 5-1/2 carat Four Peaks Amethyst round cut stone. I looked around trying to find someplace that could set it into a ring. London Gold was by far the best place I found to create an appropriate setting of my choice to showcase this ... fabulous gem. They did such a superb job that this is who I turned to to create Four Peaks Amethyst earrings to go with my ring. I now am purchasing 14 oval Four Peaks Amethyst stones to have set to create a tennis bracelet to add to the collection. Who am I going to go to? You guessed it! London Gold. 5/20/18 Read More
Mary Jo is our trusted sales consultant at the Arrowhead London Gold. She is a very patient, caring, sincere, friendly, and genuine professional, We have been loyal customers of Mary Jo for over 15 years. She never tries to sell you any kind of jewelry for the sake of selling. ... She knows the business and someone who you can really trust and glad to know. 5/18/18 Read More
My experience with London Gold has been nothing but fabulous! I have had the pleasure of dealing with Mary Jo, a Diamond Consultant and Custom Designer, for many years. She has always provided excellent customer service and is extremely knowledgeable! She truly knows the business and wants the customer to ... to be thrilled with each purchase. I will continue to give London Gold my business because of Mary Jo!!! 5/18/18 Read More
Our family has completed several visits to the Scottsdale London Gold resulting in the purchase of a designer ring and wedding band and potentially a mans wedding band. Carrie helped us throughout this process and was absolutely awesome. Friendly, knowledgeable and accommodating. We are long distance return customers because of ... her. Also thanks to Gillian who helped with ring sizing. The store has a very welcoming atmosphere. Superb customer attention. Thanks 5/16/18 Read More
Shannon was amazing she listened to how I wanted my Mother's ring updated. I would recommend Shannon and London Gold to anyone. 5/12/18 Read More
Shannon was very helpful and knowledgeable. We found the perfect ring and they had it set the same day. Great experience, highly recommend. 5/14/18 Read More
Thanks for the speedy and professional service! I always feel confident going to London Gold for my jewelry needs. 5/14/18 Read More
I could not be happier with the service and attitude of the people that helped me and most of all my wife is so happy with her ring. Thanks 5/12/18 Read More
Buying an engagement ring can be a stressful process for a guy. Luckily, there’s London Gold. Going into this process I was anxious and clueless. Thankfully London Gold has superb staff like Mary Jo who are more than happy to put in the effort and time to ensure you understand ... everything you need to know in order to make an informed decision. Mary Jo was so pleasant to work with and she really and truly did make sure I was happy and could rest easy with my choice. LG has a great selection and you can feel confident on diamonds here since they use GIAs. Mary Jo and this company made the process fun and exciting and I cannot thank them enough! 5/11/18 Read More
What a wonderful experience at London Gold! Beautiful facility, great people, wonderful selection, and great location. Danika and Orly were very professional and extremely knowledgeable, and yet made us feel like family. They gave great advice and used their experience to guide us in creating a beautiful necklace from a ... family heirloom. Their on-site laboratory seems very capable and shows that they are very capable. In general we just had a nice feeling being there and even looked forward to spending time there! We highly recommend this excellent store and very nice people. 5/10/18 Read More
Great experience Carrie Ann is the best!!! So helpful made the experience so nice!! 5/10/18 Read More
London Gold is great, I'm always satisfied with their services and products. Great place for diamonds and prices. 5/8/18 Read More
Thank-You Jeff Skelpsa for your fairness and Integrity . You are always a 5!!!! 5/7/18 Read More
Jaime has excellent knowledge on diamonds and rings. Help me find a last minute engagement ring in my budget and expedited the sizing so I could propose to my girlfriend by Monday in sedona at oak creek canyon . THANK YOU!!!!!! 5/7/18 Read More
Mary Jo has taken care of me for over 11 years. She is wonderful. She has helped me purchased diamonds to everyday jewelry. I can call her and tell her I want a gift and my budget & she picks out several options for me. Her taste is impeccable. She ... always asks me how my children are as well. You are fortunate to have such a a wonderful sales person. Love her. 5/7/18 Read More
I went with my dad to the store and Mary Jo was very nice and helpful in assisting my dad to find something. 5/7/18 Read More
London Gold of Scottsdale, did a excellent job of resizing my ring. It is beautiful to wear it again. I will bring all my jewery repair there. The return around was fast. Thank you! 5/7/18 Read More
My experience was excellent with Laine Tetil. She was great, taking on the challenge of tracking down a blue-green Montana sapphire for an engagement ring. I got the sense that she truly cared about finding the perfect stone, and was able to acquire just what I was looking for quickly. ... Never did I feel pressured or that I wasn't being prioritized over other customers. I would definitely recommend her. 5/7/18 Read More
Always a pleasure working with Orly! Love her and love London Gold! 5/7/18 Read More
Mary Jo was a wonderful sales associate. She was patient and always had a smile when I came in. She wasn't concerned about just making a sale but me being happy with my selection. She took the time to explain what to look for in a diamond such as quality, ... clarity and the correct way to wear a wedding set. I will definitely go back to her to purchase more jewelry. She is an asset to London Gold. 5/5/18 Read More
Laine was very helpful and knew the exact ring that I was looking for. She told me it would be done in 2 weeks and it came in exactly when she said. I recommend working with Laine if you are in the market for any piece of jewelry at London ... Gold in Chandler. I will definitely go back and work with her again. 5/5/18 Read More
My husband and I had a wonderful experience working with Danika and Orly! They helped us to pick out the most beautiful setting and gorgeous blue sapphire for my very special ring. Their passion (and patience) for helping clients find the perfect jewelry piece was enjoyable and fun. We will ... be back to visit them again. They are true “gems”! 5/5/18 Read More
We were treated with kindness and respect, even though our purchase wasn't a break the bank or second mortgage. Not so with some other Jewelers. Our service person Danika, and assisted by Orly, made a great team. We got a beautiful engagement ring for a reasonable price. Couldn't be happier. ... Highly recommend. 5/5//18 Read More
Love London Gold and especially working with Amber Todd. She exceeded my expectations with customer care. She makes everyone she sells to her best friend with keeping an air of professionalism. My family and friends are all referred to London Gold Scottsdale and Amber Todd. Thank you, Shawna Jacobson. Satisfied ... Satisfied Customer!! 5/4/18 Read More
Love Amber, so easy and fun to work with! Nothing compares to the diamond quality of London gold, even their side stones are beautiful and sparkly compared to other retail stores. I had a custom mounting made, it was well priced but more importantly it came out stunning and you ... can see the quality is impeccable. It's always an enjoyable experience shopping there. 5/4/18 Read More
LONDON GOLD is the best, really it is. Yes London Gold has all the beautiful jewelry your heart could want and the repair work is spot on. BUT the people that work at London Gold are the REAL DIAMONDS. They go out of their way to take care of your ... care of your wants and needs. Of course you will soon have a favorite person and My Favorite is Mary Jo. Mary Jo treats me like I am her family. I recently lost my husband of fifty years and Mary Jo is so sweet and understanding. I needed my wedding rings of fifty years ago today repaired and Mary Jo got them so beautiful, they look just like they looked the day they were slipped on my finger. Thanks Mary Jo and London Gold. 5/4/18 Read More
Great customer service. Listened to my needs. Was not pushy. Worked as a team. Customized my ring and delivery was 2 weeks early. Worked with Bill Hanosh. Very professional, helpful and very kind. Would highly recommend London Gold and will use them for further purchases. 5/3/18 Read More
Orly and her manager were extremely helpful and pleasant in helping me find a fabulous ring. I look forward to doing business here again. 5/3/18 Read More
London Gold has always made my glitter dreams come true. This last time was no exception!!! Incredible possibility was made true; was able to replace a very sentimental piece at a price that worked for ME ❤️ 5/2/18 Read More
Excellent Service. Shannon and Mary Jo went above and beyond to help. 4/29/18 Read More
Absolutely FIVE STAR service from London Gold Store Director MARK NENAD! I called the Peoria store to inquire about getting my wedding ring and mother’s day ring resized. I immediately noticed how much Mark cared and wanted to help. It wasn’t about a sale, it was about re-connecting me with ... something that was important to me. White glove service, comfortable - no pressure environment, and my rings look brand new and fit perfectly! Thank you, Mark! 4/28/18 Read More
Wow! I can’t say enough amazing things about Mary Jo at the Arrowhead location. She was patient with us and helped us find the perfect ring for my moms 28th Anniversary! Thank you Mary Jo! 4/27/18 Read More
Long gold is the absolute best! I’ve been going there for ten years. They always remember me and their pieces are the best quality! 4/27/18 Read More
Awesome staff and awesome service. 4/27/18 Read More
I'm so very happy with London Gold, Mary Jo was such a great help while me and my fiance' picked out her wedding bands and Shannon helped me find my wedding band. Their customer service is wonderful and they are pleasant and very patient to work with. Thank you guys ... so much. Loyal customer for life. 4/26/18 Read More
I visit every 6 months, always have a very nice experience. This time when I left I notice a little problem with one of my rings. I went back and it was handled surprisily well, Mary Jo is who I normally see, she is always very pleasant. I would not ... have any problems recommending London Gold and Mary Jo. 4/25/18 Read More
Service is always top notch! Shannon is a gem to work with! I will definitely come back to work with her again! 4/19/18 Read More
Mary Jo was super helpful. Got my watch resized and she was so helpful. Nicest lady ever! 10/10 would recommend! 4/19/18 Read More
Stopped by the Arrowhead London Gold in order to have some jewelry pieces evaluated for insurance purposed. Mary Jo was extremely helpful (as she always is). Took photos of the pieces and let me know the appraisals will be ready next week. 4/19/18 Read More
I am very happy the way Mary Jo assisted me. She was very professional and courteous. I'm glad I went to London gold. I would definitely recommend them to my friends and family. 4/19/18 Read More
Been to London Gold on 3 occasions in the past year. Every time I have had excellent service whether for ring cleaning, repairs, or make a purchase, always great. Their jewelry is beautiful and top quality. I definitely would, and have, recommended London Gold. 4/19/18 Read More
Mary Jo is an awesome lady. Would highly recommend doing business with her. Friendly positive honest. 4/19/18 Read More
I had a great experience working with Chris. He was very knowledgeable and professional. He was able to understand what I wanted and what I did not want. He was patient and helped me find the perfect setting I was looking for. He did not try to up sell me ... or pressure me into buying. I am looking forward to working with him again! Thanks again Chris! 4/19/18 Read More
I had such an amazing experience with this establishment. I was in the market for diamonds and while calling around I spoke with Shannon from London gold...she immediately pulled some stones for us to come in and look at. We came In that next day, and was happy to see ... how professional honest, and knowledgeable she was...and Not to mention their prices were the lowest we could find anywhere! We were able to pick out a stone and purchase that day. They also repaired a setting that we had, and I am happy to say the result was not only quick but even better then I could have imagined...London Gold and specifically Shannon will be my jeweler as long as I’m living In the valley. 4/13/18 Read More
I took an old ring in that had cracked from my husband wearing it for so many years. When I went to pick it up I was amazed! Not only was the quality of the work superb but that old ring looked new again! Thanks to Mary Jo, (who, by ... the way, makes awesome chocolate chip cookies that she fills the air of the store with that wonderful aroma) and the talented staff that repaired my husband's ring and gave it new life! My husband was so thrilled with the work it was like giving him that ring for the first time! 4/14/18 Read More
Since moving here in 2003 we have been using London Gold for all repairs to our watch battery replacements, repairs, resizing and cleaning of our wedding sets and an appraisal for both of our wedding rings. Every time we come in slightly rumpled from running errands all day (we live ... live in Maricopa) so we have to plan our days carefully for the only two days off we have together. Our appearance makes no difference to the wonderful staff, they treated us like we were the only people in the whole store. We were well taken care of in a quick and timely manner, taking care to give us options when she showed us the thinning of a prong (the reason for our visit was to have a different broken prong repaired) and let us choose whether to replace the mount or “chance it” by doing nothing. Peace of mind is worth every penny! 4/13/18 Read More
Mark was awesome!!! 4/11/18 Read More
Good quality good price. Everyone was nice and comfortable and the best part was a trust between customer. Thanks! 4/7/18 Read More
Mary Jo helped us pick out my engagement ring 5 years ago. She was so knowledgeable and patient. I bring my ring in every 6 months for routine checks / cleaning and everyone there is so nice and very helpful. I recommend London Gold to all of my friends and ... family! 4/7/18 Read More
Thank you Mary Jo for all your help, courtesy, and kindness shown both Jim and me for over six plus years. Mary Jo knows what I like, enjoy wearing, as well as, what makes me feel good. I consider her a friend and know she is telling me the truth ... instead of just wanting to make a sale. I also appreciate how she handles herself with friends who we refer to London Gold when they are looking for a special gift. This also goes for the personable customer service she gives to my immediate family. She is a superb employee of London gold .. Thank you Mary Jo for all your kindness. 4/7/18 Read More
I arrived at the store with my 1 year old to get my wedding bands sized. I was helped by Mary Jo, she was very patient and understanding. She went above and beyond to meet my needs and was very friendly about my little one running around. Thank you for ... the great price on the ring and the helpfulness in getting it sized! 4/6/18 Read More
London Gold replaced the movement in my Accutron when other watchmakers could not. 4/5/18 Read More
I have been purchasing jewelry from London Gold for many years, and fortunately for me, my husband has also made London Gold his jeweler of choice when shopping for my birthday gifts. Yesterday I stopped in and was helped by Angelica Tirado. Angela was friendly, knowledgeable and delivered the 5 ... 5 star service I am used to when I visit London Gold. Thank you!! 4/4/18 Read More
The customer service here is above and beyond! 4/2/18 Read More
Big thanks to Laine at London Gold in Chandler for her expertise in helping me choose the diamonds for my wedding band five years ago and the diamond stud earrings I picked up today. She listened to what I wanted and searched London Gold's inventory to give me choices and ... find the perfect stones. I wouldn't buy fine jewelry anywhere else. 3/2/18 Read More
I have been purchasing items from London Gold for many years, but I have never dealt with a personal jewelry person like Mary Jo. I feel like she works for me alone. I live the personalized service I receive from her. No matter what I need to purchase or get ... repaired, she is my creative genius. Thank you, Mary Jo, for all you do. 3/31/18 Read More
Amazing jewelry, high quality, great and fast service, as if they read my mind. 3/29/18 Read More
Jamie was a delight to work with. Great selection & picked out the perfect ring. 3/29/18 Read More
My Mother died about a year ago. I’ve been carrying her wedding ring in my work bag.... my thought was to design a more contemporary ring for me with her wedding ring but couldn’t bring myself to getting it done. When I was in the area having lunch with clients ... clients I used to see people walking in and out of London Gold. I had never done business with London Gold, I have a personal jeweler in the area...... I had found a design online for my mother’s wedding ring and went into London Gold for another purpose. Carrie Ann was my sales person, she was so knowledgeable, very caring, and spent a lot of time with me. I decided to pull out my mom’s wedding ring and showed Carrie Ann the design I had in mind and after much discussion I told her that I had to use all diamonds not just the center stone, very sentimental to me. Carrie Ann brought out Robert Walmsley who did the work and we duscussed a plan to make it work. My ring is perfect, it’s so beautiful! These people are AMAZING, I could not be more happy! I am so grateful beyond words. Thank you both so very much and London Gold! 3/28/18 Read More
From the moment we walked in we were treated more like friends than customers. We redesigned my wedding ring with the help from Mary Jo and Edwin. We never felt pressured or rushed throughout the process. My ring is beautiful and it exceeded my expectations. I cried when I had ... to leave my old ring and I cried when I saw my new ring. Mary Jo was a pleasure to work with and so understanding of my feelings. Thank you again Mary Jo, Edwin and Mark. London Gold is simply the best!!! Read More
Great customer service! Mary Jo was the representative that helped me out and she was very upfront and very helpful. She made the whole experience quick, easy and comfortable. 3/19/18 Read More
This place is seriously amazing. Everyone is so friendly and helpful. They truly care about finding exactly what you are looking for and are not pushy at all. Plus their prices are so much cheaper then everyone else's. Jamie helped us out and even set my ring the next day ... because of a family emergency. Jamie was so patient, friendly, and made us feel comfortable. I will never buy another piece of jewelry anywhere else. Thank you London Gold Team! 3/10/18 Read More
Everyone was so helpful! I was a little lost and didn’t know what to expect but London Gold made me feel like I was in good hands. They took the time to teach me about the different grading scales for diamonds and even helped me pick the perfect one. Thank ... you all so much! 3/8/18 Read More
Mark was awesome! He made the buying and decision process very easy! I’d recommend him to anyone. 3/8/18 Read More
Carrie was both pleasant and extremely helpful. We we’re shopping for a $500 pendant for my daughter but Carrie treated us as if we were chasing a $10,000 diamond. Very impressive and appreciated! 3/7/18 Read More
Friendly environment. Knowledgeable sales reps who are not pushy. Prices are competitive and all GIA certified. I did a ton of research sourcing costs of engagement rings and visited many big box outlets before coming into London Gold. They were honest and up front about everything. I will be back ... back for purchases in the future. 3/5/18 Read More
They are very customer service oriented and knowledge. Bill assisted me and was exceedingly helpful in picking the perfect replacement center stone for a ring. Highly recommend checking them out. 3/3/18 Read More
Thanks to Carrie Ann my necklace was repaired and shipped back to me in record time! It looks like brand new! 3/1/18 Read More
Carrie Ann was very helpful. I’m very happy with their adjustment to my ring . It was surprisingly fair price and done quickly. 2/28/18 Read More
Adjustment of watch band. Very courteous. 2/28/18 Read More
Had a GREAT experience at London Gold in Peoria! Angelica was amazing, she took the time to really understand what I was looking for in an engagement ring and helped me choose a beautiful piece that fit my budget. My fiance loved it! I couldn't have done it without Angelica ... and London Gold. I will definitely be back for other jewelry purchases. 2/24/18 Read More
Shannon is the best ever!!!!! Great service and great jewelry! 2/24/18 Read More
Thank you London Gold! My rings look AMAZING!! I would recommend this place to anyone looking for something special. 2/25/18 Read More
Orly was so detailed. She explained everything to us and my ring came out so beautiful. Thank you so much LG!! 2/26/18 Read More
Amazing experience! Danika went above and beyond to meet my needs. The custom ring looks absolutely georgous. I will be back for more. I would highly recommend London Gold to anyone! 2/20/18 Read More
London Gold offers beautiful genuine & excellent quality selections of jewelry for men & women. The staff is very knowledgeable offering advice and very fair and honest pricing. I plan to always buy family jewelry only from London Gold because I know I can trust them. 2/20/18 Read More
London gold stands behind their product and Carrie couldn't be any more helpful. Thank you! 2/17/18 Read More
Walked into London Gold without any knowledge or experience with diamond and engagement rings. Bill and Laine treated me very well. There was no pressure to leave the store with a ring. They invested time into helping me learn about diamond grades and pricing. Wonderful experience and a week later ... I put in my order for a customer ring and am now happily engaged! 2/19/18 Read More
Had a custom ring made, they did a great job. Special thanks to our salesman Bill Hanosh for all your help. 2/17/18 Read More
London Gold is the best Jewelry store we've come across, ever. The quality and diversity of its products is only surpassed by the knowledgeable and attentive staff, whose only goal seems to be their desire for happy customers. You've succeeded. Our annual trip to Scottsdale is not complete without a ... trip to London Gold. Hats off again this year and especially to Carrie Ann Waltman, sales person par excellence! 2/15/18 Read More
I came in to have a diamond ring we purchased at London Gold 19 years ago appraised. We were met by Carrie who gave us excellent service and provided an accurate appraisal as we sought. We are happy LG customers! 2/14/18 Read More
Love this place! The staff is super friendly and very welcoming. They helped find us the perfect ring for my engagement and my wedding. Also Jamie has been helpful with any repairs I’ve needed. I would HIGHLY recommend getting any and ALL jewelry from London Gold Chandler. 2/12/18 Read More
They always do a great job and at a fair price. 2/9/18 Read More
Carrie Anne at London Gold was amazing! They took care of us from start to finish. They were on top of everything and made the special day even more special. Would recommend to all. Great service, great prices, great jewelry! 2/6/18 Read More
I came to London Gold- Chandler to sell a pair of diamond earrings. I was helped by Jeff, who was very kind and professional, carefully evaluated my earrings making sure to give me a very accurate and best price. Before leaving the establishment he even offered to clean my two ... rings I was wearing at the time.They were sparkling and so beautiful when I left. I would come back to see Jeff at London Gold - Chandler in the future for all of my jewelry needs. Go see Jeff for yourself if you want fair prices and professionalism for your jewelry needs. Thank you Jeff. 2/1/18 Read More
Super friendly and welcoming! Bill and Jamie were both very patient and listened to my choices. They never pushed me in any direction yet were still helpful in finding a style I loved. Thank you! 1/26/18 Read More
My experience at London Gold was phenomenal! Danica & Orly were fantastic - going above and beyond to make sure I was happy. Thank you for helping me create a beautiful, lifetime treasure! 1/22/18 Read More
We came into London Gold to have my watch band made smaller. Jamie helped us. While we were there I needed my cross necklace looked at. We decided to get a new cross. Jamie was just so nice and helpful. Within two days the cross order was in. She called ... us and we came in to get it. She was so pleasant and helpful, we would recommend her to any customer! The store itself is a very nice pleasant store. In future if we need any jewelry we will go back to London Gold! Thank You. 1/16/18 Read More
This is by far one of the nicest place to buy and sell your gold / jewelry. The store is always clean and has the friendliest customer service. The one thing that makes this Chandler location better than any other London Gold location is JEFF SKELPSA!! I absolutely LOVE this ... guy, he is professional, honest, trustworthy, funny, and the nicest guy ever. I've sold my jewelry to Jeff 4 times and each time Jeff gave me a FAIR deal, he is the best at what he does.. What else can I say other than the man knows his stuff!! I most definitely would recommend this London Gold to anyone wanting to buy and sell there jewelry because of Jeff Skelpsa. He truly is London Gold... 1/13/18 Read More
Mary Jo is very knowledgeable when it comes to gemstones and all other fine jewelry. She has always given us her best advice and we have been very happy with our purchases.She's an asset to London Gold. 1/12/18 Read More
Excellent quality, price and service! Jaimie provided outstanding customer service and I couldn't have gotten a better selection anywhere else. Great job! 1/10/17 Read More
My husband and I were in the Scottsdale location looking for a piece of jewelry. Carrie Ann was the jewelry expert to assist us. She was knowledgeable about the jewelry and steered us to the right piece of jewelry we were looking for. She gave us time to browse and ... to browse and did not pressure us to make a decision. She was helpful and answered all the questions we had. We are so impressed with London Gold and the great service we received from Carrie Ann. My husband and I said we will always go to London Gold and ask for Carrie Ann when we want to make another jewelry purchase. 1/9/17 Thank you Carrie Ann for being a great asset to London Gold! Read More
London Gold is the BEST. Mary Jo is amazing and so patient with customers, I highly recommend London Gold for your next piece of jewelry, you won't regret it. 1/8/18 Read More
I would like to leave Bill Hanosh and Laine Tetil a five ⭐️⭐️⭐️⭐️⭐️rating, they were very wonderful and great to work with. They were very helpful and considerate, polite and very awesome. I would definitely be back to work with the two of them in the future. The two of ... them designed something special for my wife and our 45 year anniversary that meant the world to the both of us and we very appreciate the work they have done for us.. once more thank you very much... 12/20/17 Read More
Mark at London Gold is the best! I came in close to closing time but he never made me feel rushed. He showed me several diamond stud earrings but was never pushy to purchase the most expensive pair. In fact, he had me guess which of the three pair were ... the most expensive based on appearance. I ended up with another set that was within my budget. He had the stones reset in yellow gold for me and ready to pick up the next day. When I purchase my next diamond jewelry, I am going to see Mark at London Gold in Chandler. 12/28/17 Read More
Excellent customer service. Special thank you to Bill and Laine. 12/23/17 Read More
This was my first trip to London gold in chandler, and Mark couldn't have been more helpful. He educated me on what I was looking at and patiently helped me view every single ring I wanted to see! The whole staff Also gave warm welcomes when I came in. Bill ... and the blonde lady gave me a good laugh too! 12/23/17 Read More
Mary Jo was so patient and wonderful to us! She went above and beyond our expectations. We always have a good experience when we go to London Gold because of Mary Jo!!! We highly recommend her!!! 12/22/17 Read More
I got a bigger, better quality ring for over $5,000 cheaper (helzberg). The pricing was so different it's almost unbelievable. There is NO way I shop any where else in the future. Thanks Bill, for your help in picking out the perfect diamond. 12/21/17 Read More
I had the best experience with Mark Sarik. He seemed to know what I was looking for almost immediately and pulled out a great selection of diamonds and bands to show me and my cousin who was with me. He was personable, courteous, knowledgeable and fun to work with and ... very patient with us. He went out of his way to make sure I was happy with my selection and that I got it back soon enough for my cousin to see it on my finger before she left to go back to Louisiana. I adore my ring and I would absolutely recommend him to my friends and family. 12/20/17 Read More
I have been going to London Gold for over 17 years. Why you ask? Because I find them to be the best. But this particular review is for an amazing jeweler there Danika Skinner. I went there and found the perfect wedding ring for my guy, which Danika helped me ... find. For my engagement ring and wedding band, we saw what we wanted at Costco and in the past I have loved Costco Diamonds. But they are not what they used to be and they don't have a trade up program like London Gold does and Danika said just give me a chance and I will find you what you want! She did just that! She hunted me down the perfect center diamond. My guy and I liked princess cut, but love the brilliance of a round brilliant and she found me a cushion cut with the brilliance and similar shape that we wanted. PERFECT. Clarity and color by far better than I would have got before. The setting even better than I originally wanted. She even dealt with my over anxious self texting her about my size and wanting it to be perfect. Didn't want it too small if I got pregnant or the summer heat and swelling. She calmed me down. Please please please, go look at whatever place you want to first. But please please please end up at London Gold and ask for Danika Skinner. While all of the jewelers there are very professional and friendly, Danika will always be my one and only! You will always be taken care of and leave with a huge smile on your face and feeling like a little kid at Christmas. She loves what she does and it is very obvious in her results. Actions speak louder than words. She will show you and by far exceed your expectations! Thank you London Gold and thank you Danika for making this very important purchase and special time in my life, truly enjoyable and even more special. Your AMAZING! We love you. 12/20/17 Read More
I had the best experience from London Gold in Peoria. My sales person Shannon O’Leske was very knowledgeable and very informing, thanks for all your help and a big thanks to the ring designer. I couldn’t be more pleased with the design I will return and recommend friends and family. ... family. 12/20/17 Read More
Ok, week before Christmas, and my lovely wife of 40 years reminded me about the wide gold wedding band that I talked her out of...40 years ago! She has a beautiful diamond ring now (which I in no way could afford back in the day) but this is what she ... wanted when we were celebrating our anniversary...last month. I went to the mall, absolutely nothing, and one kind gentleman at a jewelry store recommended London Gold. I called and spoke with Mary Jo. Lo and behold a MIRACLE occurred! She was kind enough to go thru the inventory, talked me thru the width of each ring, 14k vs 18k, the sizing and difference of a less wide ring vs a wide ring to fit on a finger, etc. I hopped in the car, met her, she went thru everything again, very patiently for a husband customer basically clueless. Mary Jo is a SUPERHERO! Thank you Mary Jo and London Gold. You saved me! Kind regards, Randy. 12/17/17 Read More
I went to London Gold for a custom engagement ring that features family stones. I've never done something like this before so I was a bit anxious. They worked with me through a design process that was very smooth with plenty of room for revision. Their discrete process helped make ... the proposal a complete surprise! I did not guess her ring size correctly, they were very helpful with the resize. Overall I had a great experience and I look forward to working with them for the wedding bands. Thanks Jeff! Read More
Sent in a ring that didn't fit and needed extra gold. They did a beautiful job. Better than what I thought. I'm proud to wear my London Gold jewelry. 12/15/17 Read More
So this was my first experience with London Gold and it couldn't have been a better one. Everybody was so nice and so helpful and their quality and quantity of merchandise was absolutely beautiful. I found my new favorite store, thank you so much London Gold. 12/14/17 Read More
I just received my ring upgrade and for the second time London Gold has exceeded my expectations. I honestly didn't think my service could get any better from my first experience with them on redesigning my first ring that was less than desired from another jeweler in Scottsdale. They took ... that ring and made it into something spectacular for a very reasonable price. Then recently I wanted to add a halo and a special basket to hide the base of my stone. What they came up with, Mark and Steve the Cad designer did is literally the greatest ring I have ever seen! Not only did they make the perfect ring for me again, they also made extra efforts to get it done before my holiday party with my closest friends. Because palladium is a specialty metal and with the holidays it was looking like it couldn't be done before my friends arrived but Mark decided to upgrade me to platinum at no extra cost to ensure I got it in time for my party. To me that goes so far beyond what a company has to do to make their customer happy. With London Gold the bar cannot be set too high and they are so pleasant to work with as well. I cannot thank them enough!!!! Thank you Mark and Steve you are beyond talented and from the bottom of my heart I send my deepest gratitudes to you both! 12/12/17 Read More
I have been coming to London Gold for years. My experience today was as always, excellent! Lane listens to what I am asking for and then knows exactly what looks best on me. She is perfect at what she does and the job is well suited to her! She is ... personable and patient! She was even thoughtful enough to ask if we wanted the item I bought gift-wrapped! Because of her London Gold is my favorite place to shop for jewelry! 12/13/17 Read More
Extremely helpful staff. They explained everything about diamond specifications and helped me choose the perfect piece of jewelry. Will definitely go to them next time I need to buy jewelry. 12/12/17 Read More
London Gold has to be one of the best places to buy an engagement ring. They had so many unique designs and beautiful rings to select from. I worked with Laine and she did a fantastic job educating me on the most important aspects to focus on when selecting a ... quality diamond. It was great to have so much guidance in what could have been a very confusing process. Most importantly, the ring is absolutely gorgeous!!! 12/12/17 Read More
I definitely recommend London Gold!! Carrie Ann at the Scottsdale and Shea location was so terrific to work with. I had recently obtained a Tanzanite stone. It had a little bit of an unusual shape. She actively helped to brainstorm options for a setting. She researched a perfect option that ... simply could not have been more perfect. I am thrilled with my pendant. 12/11/17 Read More
Jamie Prior was our consultant and I have nothing but praise for her. She had what you would call a sixth sense... she knew exactly what I wanted for my 30th anniversary diamond. She showed us many loose diamonds and was integral in helping me make a decision. She is ... just awesome! ... and my ring was ready in TWO DAYS! That’s what I call fantastic customer service....my ring is so out of this world beautiful. I feel like a princess 😊 all thanks to Jamie and London Gold. Merry Christmas! 12/8/17 Read More
My name is Linda and I have been going to London Gold for many years. During my most recent visit, I had the pleasure of working with Carrie Ann she did a fantastic job helping me with purchasing some new jewelry, answering questions related to my old jewelry and discussed ... discussed values of gold and diamonds. London Gold was busy, but Carrie Ann took her time and did an excellent job of not making me feel rushed. When I went back to pick up a piece of my jewelry, she remembered my name and helped me right away. Thank you! 12/7/17 Read More
London Gold is fantastic. I have been working with Carrie Ann and David for years, they are the best. Thank for so much for all your courteous help. 12/3/17 Read More
Took ring in to get resized, took only 1 day!! 12/4/17 Read More
It was a wonderful experience to have Laine and Jeff help me find my PERFECT 50th Anniversary Diamond Ring. You were both very friendly and professional. Your expertise in your knowledge of quality, helped me find my beautiful ring of a lifetime!! I would recommend London Gold and you both ... to everyone who wants quality in their choices. Thanks to You both very Much!! Marsha 12/1/17 Read More
Mary Jo was absolutely wonderful! She was so friendly and helpful. I didn't feel pressured or that I was an inconvenience. They got my ring ready a few days before it was promised, quick turn around. I will be coming back. 12/1/17 Read More
Excellent, informative and relaxed service from Mark. 11/30/17 Read More
Carrie came right up to me and got my finished product.at the time I brought a bracelet in for repair I thought the quote was high. Carrie told me that there was a coupon on line. If she hadn't told me I would have walked out. Not only did she ... endear me to her but she represented your store in the best possible light. 11/30/17 Read More
I had never shopped at London Gold before. Angelica was the sales associate who assisted me in selecting my wedding band. She was very patient and helpful. I look forward to making many more purchases with Angelica in the future. 11/29/17 Read More
Mary Jo is very helpful, friendly, and very knowledgeable about the products we were looking at. 11/28/17 Read More
Mary Jo who works at London Gold Jewelry assisted me with redesigning some of my diamonds into a stunning pendant. She was wonderful to work with. Totally professional, creative and completely experienced in her field. 11/27/17 Read More
The staff amd service is awesome. Kudos for her customer service to Jamie Prior at the Chandler store. Thank you. 11/25/17 Read More
Mark was patient and awesome to work with. 11/25/17 Read More
Danika and Orly were great! Their extensive knowledge and attention to detail resulted in an awesome wedding ring and a very happy customer. 11/24/17 Read More
Lainey was so helpful in helping me put together an engagement ring, prices were very good and straight forward. Any future purchases will definitely be made at this business. 11/22/17 Read More
Great costumer service and beautiful selections. Mary Jo did an amazing job attending me. 11/21/17 Read More
Danika and Orly went above and beyond to find the perfect diamond earrings for me. They met all of my requests and most importantly stayed within my budget. The customer service that I received was exceptional and they truly cared. I will refer my friends and family to them. So ... happy and pleased. 11/20/17 Read More
Great staff. Very friendly and informative. Laine was very helpful and went above and beyond getting me what I wanted. Mark was very helpful too. 11/18/17 Read More
I brought two rings into Chandler's London Gold to be cleaned. One of the rings had 8 diamonds. Jamie, showed me the looseness of the diamonds. She did not push me into doing any repairs, but gave me informed answers to my questions. I have ALWAYS had outstanding and pleasant ... service at London Gold. It is my go-to jewelry store. :) 11/16/17 Read More
London Gold is our "go to" place for all our jewelry needs. From the time we entered into the showroom we were treated like family. Everyone is so friendly, helpful and are willing to attend to our every request. Oh and the cookies are great!! 11/15/17 Read More
Lane and Mark made what can be a stressful experience absolutely fantastic. Great people make a great store. Thank you very much!! 11/15/17 Read More
If I was given a chance to rate London Gold a 10, I would. They are the best in Customer Service. Had the pleasure of sitting with Jeff, who walked me through every step of the way on my transaction with London Gold. I recommend them highly; whether if you ... are purchasing a piece of jewelry; or, if you are selling. Will be visiting you soon. Thank you London Gold for your support, help and assistance. You are the best. Thank you!!! 11/15/17 Read More
Great experience Orly and the entire team did an amazing job with my custom-made cuff links. 11/13/17 Read More
We had a wonderful experience with London Gold. We went to look at replacement wedding rings. Both Bill and Laine were very helpful, friendly, not pushy at all. We absolutely love our new rings. We plan to always use London Gold for our jewelry purchases. 11/13/17 Read More
Had an excellent experience. Mark Saric does a phoenomial job!! I won’t go anywhere else. 11/10/17 Read More
Orly was incredibly helpful with designing a custom ring! She understood the exact vision I had and showed me many different ideas for this piece. I would definitely recommend Orly at London Gold, very nice, efficient, and my ring turned out exactly as I pictured! 11/11/17 Read More
A top-notch jewelry store for sales and service. Has pieces not often seen or crafted by the typical chain-type store. Craftsmen on site for design and repair services. Often no need to send pieces out of the store for work. Angelica was pleasant and helpful. 11/10/17 Read More
London Gold is very people friendly. London Gold has a comfortable atmosphere and they took care of my needs. 11/9/17 Read More
After going to three jewelers, it was clear London Gold was going to make my wedding ring! The price was perfect for the perfect ring! Picked up today and super happy! The customer service is off the chart. 👍👍💯💯 11/9/17 Read More
Wonderful Service! Knowledgable Sales Associates. Fantastic selection. I have purchased many items from London Gold and will continue to come back! 11/6/17 Read More
Danika was very welcoming and made me feel comfortable from the moment I walked into the store. She understood exactly what I was looking for and helped me pick out the perfect ring while staying within my budget. Her customer service went above and beyond the norm. I will definitely ... be returning to see Danika in the future. 11/6/17 Read More
The staff at London Gold was extremely helpful when it came time for me to find a wedding band. Steve, the jeweler at this location, was very professional and accommodating. He was able to work out a deal with the owner to get a discount on my band, AND he ... resized it the same day. I cannot say enough good things about Steve! I have never dealt with a jeweler before, usually you only see the salesmen... If I ever have a need for jewelry in the future, London Gold will be my go to! Thank you Steve and the wonderful staff at London Gold! Great experience all around! 11/6/17 Read More
What a great experience. I came in not knowing 1 thing about diamonds and left with so much knowledge. Laine was great and very helpful!! Would 100% recommend them. 10/30/17 Read More
Treated me amazing, great service. Highly recommended. Helped me get the perfect ring and resized it the same day. 10/27/17 Read More
I recently visited London Gold’s Arrowhead store to have my wedding ring resized. Mary Jo assisted me, and was very helpful and friendly. She understood how important my ring is to me — it’s not just my wedding ring, it is an exact copy of my late Mother’s ring. When ... When she passed away, London Gold built the ring for me. Their work was exquisite , and every time I look at it I am reminded of my mom. I love it, and I appreciate London Gold’s wonderful customer service. Thank you! 10/22/17 Read More
Wow, how nice it is to see such great customer service and professional staff. Thanks for taking care if us, we will be back. 10/21/17 Read More
I am always delighted with the exceptional customer service and quality of jewelry. Orly is the best! She listens, has an impressive awareness of all options and wants to make sure that the customer is more than happy! I love working with her! 10/23/17 Read More
Went into London Gold to find out how much it would cost to get my new watch sized appropriately. I was dressed like a bum but they treated me very nice answered multiple questions about jewelry that I had with me as well. Gave me an appraisal on my jewelry ... and adjusted my watch for me and they didn't charge me anything. It was refreshing to receive such good service and quite the surprise to get it for free! 10/21/17 Read More
This is our go to place. We have been to other stores and find London Gold to be the best from watches, engagement ring to our just purchased wedding bands. No sales pressure while looking too. 10/21/17 Read More
Carrie Ann was the best ever, she was very caring and she did a great job. She found is just what we're looking for in the price range that we can afford. If you're going to London Gold don't go to anybody else but Carrie Ann, she's the only one ... to see because she understands women's needs in jewelry. 10/20/17 Read More
Mark and Laine gave excellent customer service at the Chandler location!! We will be back for any future jewelry purchases! 10/20/17 Read More
Carrie Ann was the best, if you go to London Gold in Scottsdale don’t let anyone else to help you other than Carrie Ann. She went out of her way to make us feel welcome and got us the best price possible. 10/20/17 Read More
We had a great experience at London Gold location in Chandler with the staff specially Gill and Donna. They were very helpful in helping us to choose our rings and unlike other places not pushy at all. I recommend this location specially these two wonderful ladies!!! 10/19/17 Read More
I walked in for the first time to have a watch repaired and was greeted by everyone, but Gillian helped me out. I've since gone back a few times to have my rings cleaned and diamonds checked based on her recommendation. Good thing I had a few lose diamonds which ... they fixed. I highly recommend them for service and expertise. 10/17/17 Read More
We had found the perfect engagement ring but it was set for a round diamond and I wanted a princess cut. Gillian and the jewelers at London Gold were able to design and create a custom ring that was exactly what I wanted. Manny wanted a specific wedding band that ... band that he had seen a picture of that was both white and yellow gold with very detailed designs. Gillian and the jewelers were able to recreate the intricate design with the different metals perfectly. Thanks to Gillian and the rest of the team at London Gold. We will never go to another jeweler again. Read More
So impressed with Jeff and Bill! My custom band turned out perfectly! I couldn't be happier! 10/10/17 Read More
The jewels are beautiful...and so are the Associates. So many choices, well displayed that makes it hard to just pick one thing. I love shopping there at Arrowhead. Thanks Shannon!!!! 10/7/17 Read More
Words cannot express the deep gratitude that I have for the employees at London Gold! I recently replaced by original wedding set of 23 years that I bought from London Gold with a new ring. Over the last seven months it has not fit correctly and when I visited the ... location in Scottsdale last week, Danika spent time with me to find the best solution for my concern. She also noted that my ring needed a little TLC. When I went back to pick it up today, I was pleasantly surprised! My ring is very brilliant and Antonio corrected my sizing issue perfectly. Such great service and such great people. Thank you so much! 10/4/17 Read More
My name is Mary Lou and I am a very satisfied customer. Bill H was the one that helped me when I came into the store. I would give him 100 stars but you only have five I can choose from. thank you so much for having people like him ... like him in the store I will be back to shop :) 10/4/17 Read More
My favorite Arizona jewelry store in Chandler. Recently had two necklaces in for repair and they were ready for pick up in one day, which was a week earlier than promised! I worked with their sales rep Jaimie who was more than helpful! 9/29/17 Read More
Extremely helpful even with items being changed from original purchase. Very kind and courteous. Greatly appreciate all of his service. 9/28/17 Read More
I explained to Jamie what I was looking for, a wedding band to go with the engagement ring I purchased there, about 3 years ago. She said I think this would go perfect, and showed me exactly what I was thinking, I am thinking we picked the perfect match. I ... know my bride will love it. With the 40% off it was well within my budget, so another perfect match. I will be back for a necklace I saw while I was waiting. This store has very friendly staff, (Chandler) I also feel comfortable in this store, thanks again. 9/28/17 Read More
Friendly service, excellent jewelry and repairs. Would certainly be a repeat customer and recommend to friends. 9/28/17 Read More
We were and still are very happy with Gillian's help. She helped my now husband design my Engagement Ring, and choose our bands before we got married. She is extremely personable, she really cares about her clients and doesn't pressure any purchases. It was a great experience. Read More
Danika was extremely knowledable, kind, and thorough in assisting me with picking out an engagement ring. Would highly recommend for anyone looking for a fine jeweler. 9/24/17 Read More
Sharon was a great help! So professional. Very classy establishment. I highly recommend this store. 9/19/17 Read More
Mark and Sharon were both very kind helpful and very knowledgeable about every aspect of the jewelry business. I am very pleased with my new items and also glad that they were helpful with some repair work. One of the the other thing that really impressed me was that the ... store environment is beautiful and has comfortable cushioned benches to sit down while they served me and helped me. This might not seem like an important thing to some people but I appreciated this courtesy as well as not being rushed in and out. All of the other stores my husband and I checked out had many people that we could tell were not as well versed on jewelry and were far less accommodating. If you are seriously looking for professionals then the Scottsdale store and Mark and Sharon are the best! 9/17/17 Read More
Danika was extremely knowledable, kind, and thorough in assisting me with picking out an engagement ring. Would highly recommend for anyone looking for a fine jeweler. 9/9/17 Read More
ent in for my birthday to fix my wedding ring (increase the band size). Donna met us with a smile and was so helpful teaching me how to properly remove my ring, determine the right size and share all the options. After learning I could upgrade we decided to look ... at increading the size of the stone for fun. As Donna went to look for a couple of stones she introduced us to Jamie. The birthday girl started to look at new settings and happened to find what I was always hoping for. My husband sat next to me good as gold as the three of us girls had such a nice time trying to find the perfect diamond to fit the band. It was a success and my new ring is not only stunning I have such a nice memory from my birthday. Both Donna and Jamie were so professional, knowledgeable, patient and fun. Thank you London Gold for the upgrade program. Thank you Donna and Jaime for the experience. Mary and Mike 9/10/17 Read More
Went to a LG near my home for a ring resizing. I met Donna who was professional, friendly and not the usual, high-pressure salespersons I'm used to meeting at jewelry stores! Since I wear my jewelry daily, I'm always in need of repairs and will return to LG, and my ... new favorite salesperson, Donna! 9/8/17 Read More
The customer service and knowledgeable staff make shopping at London Gold a "no brainer". The quality and variety of the collections they carry are unique to Arizona. If you want to buy something special this is the place for you. 9/7/17 Read More
I love my new wedding diamond setting! Mark did a fabulous job helping me determine what I liked! I appreciate the work that went into the beautiful design! We created a piece of art to admire every day! 9/6/17 Read More
London Gold is the place we will buy and have bought quality jewlery from. They are professionals at highest level with great integrity and honesty they listen to what you want, advise, guide design and repair - whatever fits your wishes and budget. The entire staff is a pleasure. Today ... Orly Schulgasser took care of us with great expertise , advised but did not pressure. we spent alot of time and purchased beautiful jewelry that i know i will enjoy for years. we would like to express our appreciation and thanks to Orly, the professional staff who also repaired and prepared some jewelery and to the owner. Read More
London Gold has an extensive selection of unique men's wedding bands. After looking several other places, we decided that London Gold offered what we wanted at the best price. The staff is helpful and friendly; Gillian made sure we got exactly what we wanted. I'm so happy my fiancé loves ... his custom ordered rose gold wedding band! 8/31/17 Read More
Our jewelry consultant, Denise Marchese, was very personable and knowledgeable. She listened to our questions and understood what we were looking for. With her help, we found the perfect setting and helped us choose the perfect solitaire diamond. We feel we have a stunning, unique wedding ring. Thank you, Denise. ... 8/31/17 Read More
After going to several (so called) jewelers we stubble into London Gold. She knew that it was the right one when Sharon showed it to her. The service was great. They even soldered her engagement ring to the new band for free. We love this place. 8/28/17 Read More
I've bought and sold here & also had jewelry repaired or reset. Their service is amazing. Ask for Carrie or Anjelica; two lovely, helpful and creative ladies! 8/28/17 Read More
Gillian and Donna found me exactly what I was looking for in a matter of days in the right price range which doesn't happen a lot when looking for jewelry. They were both so accommodating and knowledgeable. I'm so glad I went with London Gold, they truly are the best! ... 8/25/17 Read More
Mary Jo is absolutely the best! She is very knowledgeable in her line of business and very professional. She is definitely a people person. My husband and I went in to begin our pricing for wedding rings just a little over a year ago and fell in love with the ... first set. We looked at a few other places but nothing compared to Mary Jo's personable help and our wedding ring search experience we had at London Gold. 8/23/17 Read More
Shannon and MJ were professional, information to the items we were interested in. They were both very polite and with smile that made me feel welcomed and important. We left London Gold satisfied; in hope to be a London Gold client. 8/21/17 Read More
Had an awesome buying experience! The ring was so beautiful she almost fainted! My salesperson gave me an awesome deal and worked hard to make sure I loved my purchase! Thanks again London Gold! 8/21/17 Read More
Jamie has the sweetest and most kind soul she was so knowledgeable in every question we had for her. We are originally from Chicago and moved to Phoenix in search of a reputable jeweler for our precious wedding rings ...well we found this in London Gold Chandler! So thankful ! ... They were also extremely accommodating for us as we live in the San Tan Valley area and didn't want to have the trip back out to Chandler....we were able to wait fir our rings. We are forever clients! 8/21/17 Read More
Sharon and Angelica were fantastic! Very patient, helpful and an absolute joy to work with! Wouldn't go anywhere else!! 8/18/17 Read More
Great experience and customer service! See Shannon, she will take care of you! 8/17/17 Read More
This is the best place to get your wedding ring or any jewelry! After going to several other jewelry stores in the Phoenix area, we went into London Gold expecting the same old snake oil salesman mentality. My wife is extremely picky and wanted something unique. Danika and Patti, the ... Patti, the jewelers we dealt with, were extremely patient and suggested we design the ring from scratch. The ring turned out amazing and they really took the time to educate us and make sure we were well satisfied. The ring was made in house and we were even given a wax replica to inspect before the skilled craftsmen made the ring from scratch. I also bought my wedding band there with Patti and Danika's help. I went back before the wedding to pick out a couple of surprise gifts to send my wife while she was getting ready for the wedding ceremony. Danika and another awesome sales lady, that I can't remember the name of, helped me pick out two great pieces of jewelry that fit well within my budget. They went above and beyond as far as customer service goes and we will now be customers for life because of it. If you want something unique, special and want to avoid the slimy jewelers that are in abundance out there, go and see Danika or Patti in the Scottsdale store! It's a very nice experience and the management and craftsmanship there is top notch as well! It was so refreshing to experience such honesty and integrity on such an important purchase. 8/16/17 Read More
This is the second time that I've gone in for a custom piece of jewelry. And I could not be happier. The prices are fair for the amount of workmanship and quality of the end product. The sales representatives don't push you at all to purchase something and they're so ... very knowledgeable. I will be back there again and again and highly recommend this store and personnel. 8/16/17 Read More
I love the people at London Gold! Very welcoming and friendly. I sold a set of grandmas silver there several years ago and have been going ever since. My latest visit was repairing my wedding ring of 20plus years that I have completely neglected. It took 1 day and looks ... 1 day and looks brand new! So happy😍 8/14/17 Read More
We had the most wonderful experience buying our wedding rings. Jamie has been so helpful a pleasure to work with! Highly recommend!! 8/10/17 Read More
Great experience in selecting a new wedding band! Patti and Danika were genuine, accommodating and very informative. Hooray for the type of terrific experience, not always easy to find in retail stores!! 8/14/17 Read More
Mr Jeff S at L.G. in Chandler,AZ is simply AWESOME. 5 stars isn't enough. I'd give him a 10...!! I have recommended London Gold and Jeff to all my friends in Chandler. DJ and I have been in AZ since July 3, 2000 and was tired of other jewelry "Chain" ... "Chain" / retail stores. L.G. has a catchy commercial which I sing in Public when showing off my ring. Thank you L.G....Thank you, Mr Jeff S....--Suzy E-- 8/14/17 Read More
Knowledgeable, courteous and fiendly during my visit. 8/14/17 Read More
One of the very best experiences in a jewelry store. Mrs. Gillian Robertson went above and beyond our expectations. The customer service and atmosphere was very pleasant and relaxing. We highly recommend this London Gold location 3100 West Chandler Blvd. 8/11/17 Read More
This london gold an employee Gillian was fantastic. Excellent customer service in assisting me and my companion with our rings. The rings turned out amazing. The entire staff did a wonderful job. So glad i went to them instead of any other jeweler. I recommend them to anyone in need ... of sizing repair or adding diamonds to an existing ring. So pleased👍👍👍 8/11/17 Read More
Thank you so much to Donna Hogg for helping me find the perfect ring! 8/11/17 Read More
I have been extremely pleased with the London Gold location in Chandler! Their customer service is superb and their selection is impeccable!!! I highly recommend them. Thank you Donna for taking such good care of me :)
I Love London gold's rings and love Mary jo! She is so sweet and helpful and made it a great time and very easy to pick out rings. She took her time, got to know my style and started to recommend things that I would like. Mary jo helped me ... and my fiancé find the perfect engament rings and wedding bands that we absolutely love! Would highly recommend her to anyone. Read More
I had amazing customer service once I walked in. Denise was there to help me every step of the way and had an answer to every question I had asked her. It definitely made my ring buying experience easy! I'll be more than happy to refer someone to Denise at ... London Gold! 8/10/17 Read More
Great customer service from Denise. Didn't feel any pressure on having to make a purchase right away. Was able to answer all my questions and helped me with everything I needed. Found exactly what I was looking for and in my budget. She did a wonderful job and would definitely ... recommend her and London Gold to all of my friends. 8/10/17 Read More
Mary Jo is phemomenal. She really was kind, patient, and knowledgeable. She was also very friendly and helpful! Would recommend her highly! 8/9/17 Read More
Shannon at Bell RD Peoria AZ London Gold made our 5th Wedding Anniversary an especially lovely celebration. Bob & I decided to up grade my engagement ring with a new diamond, we chose London Gold by reputation. Shannon was so kindhearted, professional & knowledgeable, we quickly became confident we made ... the right choice. Shannon went above & beyond to make our options clear, she even left us for a moment and spoke to the fellow who would be doing the upgrade, & we agreed with his suggestion of white gold. The whole experience was a delight for both of us, & will remain a treasured memory, So very happy, THANK YOU, we will see you again. 8/9/17 Read More
Mark sold us the best diamond ever! Excellent quality at an affordable price!
Greatly appreciated quick and flawless work from Mark, thank you!
I was going in to just remove a link for my watch and Mark was very helpful in getting that done. Also looking at stacked bands for my wife and Mark showed me some great collections. Will be bringing my wife back to make sure she wants it. 8/5/17 Read More
I want to thank London Gold and specifically Danika Skinner for the excellent service I experienced on August 1, 2017. She was a tremendous help in selecting an engagement ring for my fiance. She was warm and receptive to my many inquiries about diamonds and their overall grading as well ... as the industry itself. I have learned much that day as it was due to her wonderful expertise. My fiance will definitely be amazed and surprised that this will be her engagement ring and many thanks to Danika for suggesting it. I look forward to making future purchases with London Gold and hope that Danika will be there to assist. She is definitely an asset to London Gold. 8/1/17 Read More
The staff were so caring and helpful! There was no high-pressure sales pitch, but involvement in my choice of jewelry, with all the emotions and excitement that goes with it. The jewelry was diverse with a really great selection, and beautifully displayed. The prices were very fair, and I left ... feeling I got a great value from a solid company, and genuine people who made me feel good about my purchase. I had a great experience in the Scottsdale and Shea London Gold store. I will definitely return. 8/3/17 Read More
Had an engagement ring and diamond picked, adjusted and mounted. Absolutely great staff and fast service. No pushy sales and a pleasure to deal with everyone I've met. Thanks for everything and we will for sure be back for our anniversaries 😊 8/1/17 Read More
I just bought a beautiful ring and bracelet here which needed to be sized quite a few times to get it right and Connie the sales lady and Mark the technician were really fantastic, helpful and genuine.
My place to go for all my jewelry needs. Very professional and won't rip people off. 7/29/17 Read More
My diamond fell out of my ring and the first person I thought of was Orly at the Scottsdale location. We met her years ago where I had my ring made. We are currently living in Maui so she had me send my ring and they did the repairs over ... in AZ and I just received it back. Wonderful job!!! I WOULD not send my jewelry to anyone else but Orly. Thank you. Peggy 7/28/17 Read More
We purchased my custom made wedding bands at London Gold on Bell Ave. It was not an easy choice because we wanted perfection! Mary Jo was so kind and friendly and also very knowledgeable and professional with us. She never pressured us about our purchase, just made us want to ... keep coming back because of her very personable service and her great negotiating skills to give us the best price around. We are totally satisfied with London Gold and would highly recommend them. Thanks Mary Jo! You're top brass!! Much love, Sheri and Howie Glaser 7/26/17 Read More
Terrific no pressure experience. Our sales lady, Orly was patient and gracious and helpful in narrowing our choices down to a final decision. I would definitely be a repeat customer. All my jewelry will come from here! Excellent prices. Excellent service. 7/24/17 Read More
We recently purchased a wedding set at London Gold. I must say that it was an entirely different experience than I expected. We went to the store on Chandler and the 101. Laine greeted us at the door and then did something totally unexpected...she listened. She then shared her expertise ... expertise with us. She pointed out the nuance difference between the materials and styles and furthermore indulged us on trying on nearly every style in the store. In the end we selected the perfect set for us. We are totally thrilled. We were never upsold or pressured in any way. Thank you Laine and London Gold for a wonderful experience that our wedding rings will remind us of forever. 7/22/17 Read More
Marvelous Selection of Jewelry and Unbeatable Customer Service. 7/21/17 Read More
Jamie is so kind and helpful!!!! She helped my boyfriend and I pick a gorgeous engagement ring and it's perfect! Thank y'all so much! 7/20/17 Read More
Quality pieces and excellent staff. 7/17/17 Read More
Highly recommend London Gold! After going through 3 different engagement rings in less than a year, Orly helped me custom make my dream ring all while staying within our budget. I am beyond grateful for her and the staff at London Gold for going above and beyond to achieve exactly ... what I asked for and in such a timely fashion! Thank you!!!! 7/15/17 Read More
Why would you want to go anywhere else? Positive experience from the moment we walked in the door. We searched high & low and seeing/reading all the positive reviews is what drew us in!! My daughter needed her ring resized and was only in town for the day. The entire ... board, the jeweler included. Not only got the ok "they could do it"... but it was done in such a short period of time. Completely trusted leaving our daughters precious diamond engagement ring with them. They are the family you can trust! Thank you Donna, Laine, Eliseo, Steve (jeweler) & Gillian for making it the best jewelry experience EVER!! We'll be back!! 7/13/17 Read More
Ha, I guess I rated these guys & never pressed 'post'. Every time I'm in the Chandler store I feel like family..... I've been going there for years & can't imagine going anywhere else. I love the personal attention that is given everytime. I'd give more stars if available... AMAZING ... available... AMAZING STAFF, AMAZING PEOPLE! All of these people that work here are amazing! They are there to please & Steve, Donna, Jamie, Jill, Bill, Jeff & Laine.... what an amazing group of people! I won't go anywhere else! Read More
Mary Jo was excellent and as helpful as always.
Wonderful experience. Jamie was helpful, friendly, and patient while we choose the rings we would have forever. Thank you so much for making us so happy. Chuck & Jodi 7/8/17 Read More
My experience with Jamie was literally amazing! She made the whole experience very comfortable! There was no high pitch sales she really made me feel like she is about the customer! She asked what we were looking for and what our budget was. She was amazingly patient with my indecisiveness. ... She gave several options and helped me narrow down what I ended up choosing! Thank you Jamie for helping us make our engagement even more special! We will definitely be back for our bands and would definitely recommend you and London Gold to our family members and Friends! 7/7/17 Read More
We visited London Gold looking for engagement ring together. We had a very particular style and Orly was very helpful finding us the perfect ring. It was definitely a great experience and we recommend Orly and London Gold! Noa & Adam 7/4/17 Read More
I had not been in for my six month ring check in almost a year. Found a loose prong and fixed it free of charge. Awesome customer service. Thank you 7/6/17 Read More
Orly and the entire staff made me feel welcomed from the first time I stepped in to the store and throughout the entire process of shopping for the perfect engagement ring. They seemed to share in my excitement of purchasing an engagement ring and helped me to stay within my ... budget. We even went back to pick out our bands and my wedding ring. I definitely plan on seeing Orly and the London Gold team the next time I have the occasion. 7/4/17 Read More
We went to London Gold yesterday, for the first time. Lainie, Jeff and Steve helped us find a replacement bridal set. As mine were stolen 💔 Luckily they were having a Grand Estate Sale. We were immediately greeted. Offered Water. Everyone was super friendly. Empathetic to our situation. We explained ... our budget. We were directed to the sale area first. We found the one!!! Was within budget. The quality of the ring for the price is absolutely amazing. Steve sized them, sodered them perfectly!! Can't even see where they are connected. It's beautiful. We are very happy with our purchase. Highly recommend London Gold. 6/30/17 Read More
Mark & Chris are a delight! I brought in a necklace to realign horizontally and couldn't be happier. These guys know their stuff and go above and beyond to be helpful. The costs are completely reasonable and the customer service was phenomenal. I'll be bringing back all my heirlooms and ... buying gifts at London Gold from now on. Finally found a trusted family jeweler in Scottsdale! 6/30/17 Read More
Jamie spent a lot of time to help us design the perfect piece for my wife, giving us great advice. She also helped pick out beautiful stones to fit the design. A great experience and my wife loves it! 6/29/17 Read More
I needed some help with several rings. Donna (Hogg) has consistently been knowledgeable and friendly enough to make me drive the 20 miles to this store to get her help… She is always fantastic! I trust her with my most prized gems. And this time, Jeff gave me some good ... good suggestions and Eliseo made some modifications to a ring that were exactly what I wanted and needed. Thanks again, London Gold, for all that you are and do! It makes my jewelry all the more meaningful to me! 6/29/17 Read More
Shannon was great! She was knowledgeable and very accommodating. I will definitely return. 6/28/17 Read More
Shannon helped me find the perfect ring for my wife, I would recommend seeing her at London Gold. Great experience AAA+++ 6/28/17 Read More
Orly and the LG team found exactly what I was looking for. I wanted a stone with objective value and LG has a very large selection of GIA stones - I'm not an expert so I wanted to know that I was buying a stone that was certified by a ... third party. Nothing against ShaneCo or a couple of other stores I visited but LG had better prices for what I thought were much better looking diamonds. Very happy with my purchase. 6/26/17 Read More
Incredible staff at this location. They are patient, knowledgeable, friendly and honest and have a great selection of engagement and wedding rings. I shopped all over the valley and was delighted to give them my business. 6/24/17 Read More
I stopped in to get a watch resized. Mary Jo helped me. She was very kind and attentive. She showed me a private selection on cuff links. Awesome! 6/23/17 Read More
Mary jo was awesome and very helpful, made me very comfortable and she was exactly what I needed. Probably the best experience I could imagine. 6/23/17 Read More
My husband has been buying me & our family jewelry at London Gold since the 80's. The quality & selection is exceptional. The staff is knowledgeable, helpful, and friendly. We have enjoyed working with Bill & Jill. 6/22/17 Read More
Gillian was so helpful!! When competitors refused to size my wedding ring down 1 size, Gillian was more than willing to help. They did a wonderful job on my ring and it now fits perfectly. Thank you Gillian & London Gold, you really are the best! :) 6/21/17 Read More
I enjoyed my experience. Mary Jo provided exemplary service. Her attentiveness, knowledge and experience helped me choose a wedding ring I absolutely love. 6/19/17 Read More
I absolutely love London Gold, their staff is so amazing and so is their jewelry. I thoroughly enjoy going there whether it's just to look or actually purchase something which I always end up doing :) I always recommend them to family and friends. Jamie is exceptional and is always ... a pleasure to work with! She also has my style in jewelry so shopping with her is fun and just right for me! 6/17/17 Read More
We have been purchasing jewelry exclusively from London Gold since moving to Arizona in 1992. They are the ONLY jeweler we trust. Our relationship with their employees has always been exceptional, and we have consistently received excellent service. Mary Jo at the Peoria location is outstanding in her knowledge of ... the products they offer and tailors each choice to the desires and budgetary needs of her clients. My wedding ring was purchased there; many years later when I wanted to upgrade to a custom design, she worked with me to create a unique ring unlike any other. We have purchased earrings, eternity rings, and pieces that have celebrated the birth of our children. We recommend London Gold to all our friends, and will continue to do so. You will not be disappointed in any way when you purchase from London Gold. 6/15/17 Read More
Shannon at the Arrowhead location is amazing! She is very professional, knowledgeable, friendly, and easy to talk to. I would absolutely recommend Shannon to anyone for all their jewelry needs. 6/10/17 Read More
Great customer service! Was very happy and pleased with the help I received. The original ring I purchased was too big , 3 sizes bigger. They couldn't size it down because it would mess up the setting. They custom made the exact ring in a size 4. I am very ... happy that they went the extra mile to help, I would recommend London Gold to anyone! Steve the jeweler did a great job on the setting of the ring. HAPPY CUSTOMER!!! 6/9/17 Read More
We bought my fiances engagement ring and Shannon was our salesperson. Two words "Incredible Experience". The ring is beautiful and the service from London Gold and Shannon was Excellent. Thanks again Shannon, we will be back...... 6/8/17 Read More
Just needed a new battery in a watch. Mary Jo at London Gold on Bell Road gave me the battery for free, no charge. She is the best. Also had to have some rings sized there last year and it was done professionally with no problems. Would recommend it to ... recommend it to anyone. 6/7/17 Read More
London Gold is the only place I go! From purchasing gifts to repairs or just routine cleanings. London Gold is the best! I usually go in on the same days so I can work with three amazing women: Laine (who is the manager), Donna, and Jill. The knowledge they have ... about jewelry is amazing!! Not too mention they are super nice and always remember events in my life. I highly recommend London Gold! 6/5/17 Read More
Carrie Ann is always so wonderful to work with! I go to her with all my jewelry needs! 6/3/17 Read More
Whenever I am in need of jewelry I go to London Gold. I find their selection of rings, braclets and watches to be excellent. I also like the fact that they have both in a wide range of prices. But the real reason I go is because of the people. ... of the people. Their sales staff, especially Carrie Ann Waltman, has assisted me numerous times over the years. Her knowledge and expertise is exceptional in the field of jewelry. She works diligently and without pressure to insure that the purchases I make are the right ones for me. She also works well with the service department to insure that my jewelry is fixed or repaired professionally whenever the occasion arises. I have been so satisfied with London Gold's goods and services over the years that I never look elsewhere to fulfill my jewelry needs. 5/31/17 Read More
Mary Jo was awesome about taking care of me and getting my wedding ring fixed! 5/26/17 Read More
the wife and I stopped in the Chandler store to inquire about getting her wedding ring stones retipped. We were met at the door by Gillian Robertson who was very friendly and courteous and the work on the ring was first class. Thank you. 5/24/17 Read More
Shannon was incredibly knowledge and beyond pleasant. 5/22/17 Read More
I've purchased a few pieces of jewelry from London Gold. Carrie Anne has always provided the best customer service and responds even after hours to my questions. Quality of the jewlerly is excellent. Would highly recommend this establishment. 5/19/17 Read More
I placed an order on a ring that had to be made because it was a size 16. I was lucky enough to have Shannon as my sales person, not only did she get me the ring on time, she got it in less than a week. She is very ... is very professional, very polite and always had a smile. Will definitely do business with her again, very good at her job, I'm happy!! 5/13/17 Read More
I couldn't have been happier that we picked London Gold for our engagement ring and wedding band. Bill was a super knowledgeable person to deal with. We were always greeted with a smile and they showed great patience and expertise in helping us find the perfect ring. Highly recommend this ... Highly recommend this store after going to several others. 5/14/17 Read More
I've been dealing with this store for several years and the customer service is amazing. I would recommend this store to anyone looking for quality jewelry and customer service beyond expectations, 10 star! 5/12/17 Read More
Excellent customer service! Shannon was very helpful and had some great suggestions to help us get the perfect custom ring. 5/5/17 Read More
We had a great experience today at London Gold! Shannon was a tremendous help in picking out the perfect wedding ring, thank you SO much!!! 5/6/17 Read More
Outstanding selection! Great quality with price ranges for everyone. I worked with Shannon and would highly recommend her to assist with any design questions and purchases you would like to make. 5/4/17 Read More
I had two very nice diamonds to sell and stopped by London Gold in Chandler to get their offer. I have never sold diamonds or nice jewelry before and this experience was top-notch. Jeff Skelpsa (their buyer) was very professional and a genuinely nice person. He was very thorough when ... thorough when inspecting the stones so he could offer me the best price. He got multiple staff members to look as well to corroborate what he was seeing. He made it clear that he wanted to be able to offer me the most he could which meant a lot to me. Jeff really took his time with my pieces and made me feel like this transaction was important. Plus, he was just the nicest man! I highly recommend London Gold in Chandler whether you are selling or buying. 5/2/17 Read More
I had an amazing experience at London Gold! Jamie greeted me when I came in and was so helpful in working with me to find the perfect wedding set. She called me with new center diamond options and kept me updated on the status of my custom order. I am ... absolutely in love with my ring and will definitely be returning to London Gold in the future! Thank you Jamie! 5/1/17 Read More
I have been going to Orly for all my jewelry needs for years. She is always able to fulfill my jewelry needs and within my budget. For example, today I went to pick up my eternity wedding band that needed to be re-sized (I was so nervous about it looking ... looking and feeling completely different) but to surprise...London gold was able to resize my band without having to add any diamonds!!! WHAT?? How crazy amazing is that? They saved me money and kept the ring intact? Unheard of!! Reason number one million I will continue to go to Orly!!! Thank you!!! I couldn't be happier!!!! 4/28/17 Read More
From my initial visit to the final purchase, buying an engagement ring through London Gold was about the best experience I could've asked for. Their diamond consultant Danika walked me through the finer details of buying a diamond and my conversations with her left me feeling unpressured yet reassured with ... my decision. She gladly answered all of my questions and was understanding and sensitive to my overall timeline. When it finally came time to pop the question, my fiance was blown away by the ring. For top quality customer service, a unique selection, and competitive pricing, London Gold truly is the best. 4/27/17 Read More
I'm writing this review about London Gold and especially Sharon Clifford of the Scottsdale location. First, all of the staff are knowledgeable, professional and helpful. Second, the store is a great location and is very nicely appointed inside. Third and most importantly, about my wonderful sales person, Sharon. I've known ... I've known her for over 25 yrs. This woman will get whatever you need, have it done right at an absolutely fabulous price. She is able to do this because LG is a first rate top notch jewelry store. I highly recommend LONDON GOLD for all your jewelry needs. They don't get 5 stars, LG and Sharon and everone there deserve 10 stars. Go see them, you will not be disappointed. 4/22/17 Read More
I recently visited the Scottsdale location and was thoroughly impressed with the customer service. I was looking at wedding bands and was assisted by Patti and Danika, both of whom were very professional and knowledgeable. They explained all of the various products and options which made the decision making process ... process very easy. It was a great experience and I would highly recommend the company, location, and the staff. 4/23/17 Read More
I was looking for a new ring or new setting for my current diamond, to celebrate our 50th wedding anniversary. Gillian helped me find the perfect setting. She even came in on her day off to help me! My new ring is absolutely beautiful! 4/19/17 Read More
We will be celebrating our 50th. anniversary soon and wanted to do something special. We had both gotten other wedding bands after being married about 16 or 17 years but kept our "starter" rings. I had recently begun wearing the original again and had my parents rings as guard rings ... on each side of it. My husband loved his newer ring too much to give it up, so we developed an idea to merge his original and mine. We went to London Gold, where Bruce's newer ring had been made and the service he had received was so memorable. We had the good fortune to have Sharon at the Scottsdale location help us. She came up with a beautiful idea to accomplish what we wished. In addition, she and the designer reconfigured Bruce's ring to wear on my right hand. The guard rings were sized and polished, the right ring made beautifully unique and the merged band is "over the moon" happiness for both of us. The perfect beginning to the next 50 years starts with Sharon, the jeweler who carried out her idea and London Gold. Thank you all! Read More
I brought two watches in for slight repairs and the folks at London Gold did the work so fast. I even got one watch fixed while I waited. And the staff was really friendly. I'd highly recommend them. 4/14/17 Read More
Couldn't be more happy with choosing London Gold. I first started shopping around for an engagement ring for my fiancé and tried many other places. It was a nightmare. I was new to the process and really had no clue what I was doing. Most of the big jewelry stores ... the big jewelry stores it seamed like the people helping me knew as much as I did. I was referred to Laine by my future father in law. She helped me to find the perfect ring and inside of my budget. I knew my fiancé wanted an Emerald Cut stone with solitaire band. Laine showed me dozens of diamonds and settings until I picked the perfect one. Since then we have purchased our wedding bands from Laine at London Gold. As a man that had never worn jewelry other than a watch, it was almost as hard to find my ring as it was my fiancé. Laine again showed me lots of great options but nothing that really made me say "that's the one." It wasn't until we saw a nice band with a small diamond in the center that I got an idea. I asked Laine, "can I get that ring with a matching emerald cut diamond?" Absolutely! she said a few days later the custom drawing was in my email and I gave them the thumbs up. Took about a week to finish and it is perfect!!! London Gold is the place to go. It truly is the best. I have no desire to step foot in another jewelry store. Thank you guys! 4/14/17 Read More
I looked all over for a ring. London Gold had the best price on diamond engagement rings. I would recommend them to anyone I know. If you go there see Gillian. 4/13/17 Read More
What a fun day! Stopped by to do a little comparison pricing and was wowed by the $. Decided it was time to make the purchase! Love the earrings! Mary Jo was so helpful in showing why this pair was the better value. Fabulous customer service I'll be back! 4/8/17 service I'll be back! 4/8/17 Read More
I am sooo happy that I went to London Gold! It was so different than anywhere else i went, and trust me, I went EVERYWHERE! I never felt pressured or rushed. They simply showed me what they have and left the decision making to me. If you go in, ask ... go in, ask for Shannon! She helped me every step of the way. From the moment I met her, i trusted that she simply wanted me to get what I want. She didnt make me feel uncomfortable or pressured like most people would. I HIGHLY recommend London Gold for anyone who is looking for excellent customer service, people who will be real with you, but above all, high quality diamonds and jewelry. 4/3/17 Read More
Chris and Sharon were professional, knowledgeable, attentive, and very helpful. They made us feel like we were their most important customers. 4/5/17 Read More
I would highly recommend coming to London Gold. I was looking for my engagement ring. Shannon and Mary Jo helped me find the most beautiful ring and explained everything to me in detail. I'm so happy I didn't go anywhere else! 4/5/17 Read More
I am not fan of shopping and Carrie Ann made the decision process easy. Overall a great experience! It's the best! 3/31/17 Read More
My fiancée and I went to several different jewelry stores while shopping for my engagement ring. In the end, we found the perfect ring at the London Gold in Scottsdale. We liked the selection at London Gold more than the other stores. We found a ring that I loved and ... and had one of their on-site jewelers create a new ring for us in the same style with a center stone more to our liking and sized to fit my smaller finger. Patti and Danika and the rest of the staff at London Gold were great to work with. Everyone at the store was friendly and knowledgeable and really seemed to care about what we wanted. The whole process went very smoothly with no surprises. London Gold? It's the Best! 3/20/17 Read More
I was blessed to meet Orly Schulgasser at the newly remodeled London Gold store in Scootsdale on Shea. I was looking to have an engagement ring made to exacting specifications. Orly patiently listened to my descriptions, designed several iterations of my description, painstakingly listened to my thoughts on tweaking the ... tweaking the design and made certain I was comfortable with her design ideas. Orly gave me a timeline & a price to craft my ring of a Lifetime. Orly's creation was completed ahead of schedule & looks spectacular on my fiancé 's hand. She is constantly receiving compliments on the ring's beauty & unique design and she gives credit to "our designer" at London Gold, Orly Schulgasser. I, we, we're blessed to have Orly for our engagement creation. 3/21/17 Read More
My fiance and I came in looking for a new diamond for the center of my engagement ring and a new ring for him. We were greeted at the door by Gillian. She was so amazing and helped us both find what we were hoping for in less than a ... half hour. She is extremely talented at what she does and knows her diamonds. We came in with a budget and she found me a gorgeous diamond for the center of my ring. I would highly recommend her as your diamond consultant and London Gold for any jewelry purchase. The environment was warm and welcoming and all the consultants were engaged in finding the perfect jewelry for their customers. I looked on many jewelry store websites before finding London Gold and I knew instantly that this store was right for us. Go see Gillian at the Chandler Location and let her makes your jewelry dreams come true. 3/18/17 Read More
Mary Jo was amazing she was able to get the ring my fiance wanted and contacted us about everything, the price was great too. Would highly recommend London Gold! 3/4/17 Read More
Every time I am looking for spectacular jewelry, I go to London Gold to see Orly Schulgasser. Orly is very knowledgeable about everything I love, sparkly things! She is also so nice and patient with you while you try on every piece in the store. If you are looking for ... are looking for spectacular bling, go see Orly! 3/20/17 Read More
I could not have envisioned a better experience. Staff was welcoming, helpful and friendly. Jeff appraised my gold jewelry that I brought into sell and the outcome was far more than I expected. So glad I went! 3/20/17 Read More
It is always a pleasure to have Orly help me at the Scottsdale London Gold location! She is always very helpful and has a great eye for design! The new remodel turned out beautiful and the store has even more display cases to satisfy your purchase choices. They have a ... have a great selection of unusual designers and also offer items that range from fun to wear all the way through to precious metals with colorful gemstones and diamonds or pearls. Keep London Gold in mind for something new or for a redesign of something old. You will be very happy with their work and your selection! 3/23/17 Read More
My wife and I were married in 2006 on 11/11 at 11 am. But, about 8-10 months earlier we were engaged. And, we bought a nice diamond engagement ring. But we didn't buy it at London Gold. However, when one of the smaller diamonds fell out of the setting, we ... we decided to see if London Gold would do the repair. Since we couldn't find the diamond that fell out, Tara thought that we should replace the missing stone and the stone on the other side of the main diamond with two matching rubies.Rubies are my birthstones. Enter Denise M..... Denise, and Mary Jo (to an equal extent), are the can-do experts I have worked with at London Gold. Denise agreed with our replacement plan, so she got it done for us. She also had the rings and my wedding ring cleaned and re-coated with rhodium, so they all looked like new. And the rubies she selected for us were just perfect. About 4 months later, one of the rubies cracked. I took the ring back to Denise, and she suggested we replace the natural rubies with man-made rubies. She said the artificial stones were much stronger and they would last longer. They also were more uniform than natural rubies, and they would look more brilliant. We agreed with Denise, and so she took care of everything that needed to be done. A week or two later, Denise called to say the ring was ready to be picked up. I put down my paint brush, changed my clothes, and drove over to London Gold. It was true that the new "rubies" looked much better than the real rubies (one of which had broken). And the ring looked better than new! I should also mention that the costs were quite reasonable, and that we never worried that while our rings were in her care no stone switch-a-roo would ever happen. Denise, Mary Jo, and all the London Gold staff are above reproach. They absolutely KNOW their geology. And the repair work they do is the best in town! It was our good fortune to give this company a try. They are truly the "Best of Phoenix". Thank you Denise, Mary Jo, and all the staff members of London Gold. 3/5/17 Sincerely, Mitchell and Tara Klein Read More
My first time experience with London Gold was at the Arrowhead location. I was pleasantly surprised by the great selection of jewelry, the friendly staff and the nice ambiance. There was absolutely no pressure to purchase, yet, I was treated as if I was their only customer. 2/27/17 Read More
My husband and I entered London Gold, Scottsdale, for the first time in January. We were greeted by a very charming young lady, Amber. When we explained what we were looking for she immediately took us to a section of the store filled with a huge selection. She was not ... not only outgoing and helpful but a wealth of information. She truly knows the business. London Gold is the best. Thank you all. 2/17/17 Read More
Let me preface the following testimonial by stating we live out of state, but because of our interactions with Amber Todd, the trip is well worth it. Our experience with London Gold at the Scottsdale location with Amber has been nothing short but stellar. We have dealt with Amber on ... Amber on many occasions, all of which have exceeded our expectations and knocked the competition out! She has her client's best interest at hand and always makes us feel welcome and like family. Over time Amber has become a great friend and we highly value her opinion and expertise. She does what is right, not what is easy and is not looking "for a sale". She genuinely cares about her clients and it shows. Undeniable, she is amazing and awesome! 2/12/17 Read More
I wanted to take the time to let you know how happy we are with London gold and Carrie Ann Waltman at your Scottsdale store. Carrie was so helpful and just such a dear. She always is ready to help any time we come into the store. She believes in ... her merchandise so it is easy for her to recommend items. We will always come to London gold for our need. We love Carrie Ann and your store. 1/24/17 Read More
Entering a jewelry store can be quite intimidating. My knowledge of gem stones, design and quality is limited to what I see. Often times a sales person is more concerned with their taste and the commission they stand to make from a sale. You will NEVER find this type of ... experience at the London Gold store in Scottsdale. My family and I have had many occasions to visit London Gold for various jewelry needs. The jeweler we always work with, Orly, is wonderful. She is knowledgeable and helpful. Orly listens to what we want. We are time after time delighted with our finished piece of jewelry. It is common place today to say that a place of business makes you feel like welcomed family, but Orly and the rest of the London Gold staff accomplishes this with true sincerity. When considering the next jewelry purchase, repair, or redesigning a precious piece I know that Orly will be with me making sure I get what I have in mind and that the job will be done exactly as I have in mind. 1/13/17 Read More
My husband & I have been a London Gold's customers since the beginning of our relationship, for over 7 years. The store its so well organized, that I truly suggest to every couple to take a store tour even before landing to the engagement rings' section. So that you will ... have a better picture of the beautiful items in this store. Their service and craftsmanship is second to none: every piece of jewelry is truly wonderful, very unique and absolutely delightful. They even have big selections for men: classic, beautiful, so masculine rings, bracelets and watches, that from time to time we purchased for my husband, too. Every purchase we made comes with certificate of authenticity. This Christmas my husband and I were assisted by Jamie. A warm, welcoming, enthusiastic, sale-professional, but yet so approachable. We went with no specific idea of what to buy, but Jamie follow every request and show me different items, one more beautiful then the other. My husband and I deeply recommend this store; High level class, pressure free professionalism, exceptional customer service. I can see why London Gold truly earns their reputation for excellence in the industry with unique design and top-quality gemstones. Mony S. (Monica's Italian Gourmet Kitchen) 1/10/17 Read More
I love unique jewelry, and I have looked for something special for years. I have shopped countless windows and browsed through hundreds of options, but never really found something that captured my heart. However, Patti Cunningham at London Gold (Shea and Scottsdale Road location) took the time to ask about ... my style and different designs that interested me. She really wanted to help me find something special that suited me, and she directed me to a piece I had not seen in their estate collection. I was captivated as soon as I tried it on. Not only did she help me find what I wanted, but she gave me an incredible price. I am so happy! London Gold truly is the best. My holiday season has extra sparkle this year. Thank you, Patti! 12/30/16 Read More
I have used London Gold in Chandler, AZ for many years for jewelry repair, sizing and even selling jewelry. I have always been treated with the utmost respect, kindness and caring. The ladies in that shop are marvelous! They truly do everything in their power to expedite repairs in a ... repairs in a timely fashion. The repairs are wonderful. The jewelry repair people are top notch, too. Everyone there makes you feel so at home and appreciated for your business. I drive from Casa Grande, AZ and so don't make it there often, but always receive the same quality service. May they enjoy many years of being the "best" there is! 12/20/16 Read More
My wife Carri was interested in upgrading her wedding ring. She went into London Gold in Chandler, Arizona and spoke to Jamie Prior. Jamie was extremely helpful in guiding my wife through the entire process of picking the style, setting and diamonds themselves. She brought in a diamond specialist (name ... brought in a diamond specialist (name not remembered, sorry), who showed my wife the various diamonds and explained the quality and pricing. After putting everything together my wife called me to come take a look at it. It was very impressive and I had a little bit of sticker shock. But we decided to move forward and purchase the ring. We put it on the 6 month layaway plan I proceeded to make payments for 3 months until it was paid off. Each time I would visit the store they greeted me like I was their only customer at that time, even though I came in in my dirty work clothes it didn't matter. We would certainly purchase again from London Gold in Chandler and recommend that others should do the same. London Gold, it's the Best!!! Joseph & Carri Yenkala San Tan Valley, Az. Read More
When we stayed in Scottsdale last winter, we purchased a beautiful diamond ring with the assistance of Carrie Anne. She spent several hours making sure we got exactly what we wanted. Recently, we needed her help to fix the ring and had to send it back to Scottsdale from Iowa. ... In order to get the ring back to me before Thanksgiving, which I requested, she expedited the return, and I received it two days after my request. Great customer service from Carrie! Thank you!! Read More
On Saturday 10/30 I visited your Chandler store looking for a setting for a diamond I had received from my deceased aunt. We were greeted by Jamie immediately upon entering the store. I explained my mission and Jamie began to provide numerous options. Jamie took considerable care to determine my ... taste. After many, many settings (Jamie was very patient!!) we found the perfect setting. The perfect setting required replacing the stone and sizing. I explained to Jamie I was in the area for only the afternoon. Jamie checked with the jewelers team and agreed to having the ring completed before closing. I was thrilled!! In only a few short hours, I had a perfect setting for a sentimentally valued diamond. Jamie exceeded my expectations! Thank you to Jamie and her team that turned a casual inquiry into a perfect experience! As a Customer Experience professional, I can say with confidence, your team hit this one out of the ballpark! I have Jamie looking for my next purchase... I will happily refer Jamie and the Chandler team to anyone looking for exceptional service. 11/03/16 Read More
We have had the most amazing experiences with London Gold, Arrowhead! Denise and Mary Jo helped us find our dream wedding rings! They take the time to really help you figure out what will work best for you! The relaxed atmosphere really lends well to finding what you really want! ... you really want! I will always be loyal to these sales people who really care about our happiness over making a sale!!!! I will be back many more times starting with a Mother's Ring :-) Thank you for being the most amazing people in the jewelry business we've ever met!!! 10/16/16 Read More
I have never done business at London Gold before and will never go anywhere else now! I had been searching to replace a beautiful ring I had lost/stolen that was under insured. I was struggling to replace it with something close to what I had which took me 35 years ... and 5 trade ups to get with one that I would love as much but could afford. I was having no luck finding "the one", "the wow" one! I stopped in at London Gold just incase, I had to make a decision on several stones at another shop and was struggling. I was about to give up altogether not willing to spend the money I was going to have to spend and still feel like I was settling. I was heading home when I saw London Gold and pulled in just to see... Within 10 minutes of telling Chris what I was looking for I had made a new friend who truly was excited and happy to help me with 3 beautiful stones to choose from in my price range. Now I had a new but fun decision to make! Chris was incredible. I didn't have enough in the budget to get the stone I wanted and a new setting. I had a lively yellow gold 1 carat base that I had bought years ago at a remount show that was very nice but yellow gold and I had already worn it for years. She suggested I have it dipped in Rodium to change it to white gold then have the large stone I really wanted mounted to the base I already had. Hmmm. Good idea but the stone I wanted was not eligible for the no tax during renovation promotion. She made a call....she got my stone included. There was NO additional charges for a Lifetime warranty, NO charge for mounting the stone, NO charge for the head to mount the stone in, NO charge for the sizing or dipping. AND it included an appraisal for my insurance company so I would have what I needed to Insure it for what it was worth! The price of the stone was all inclusive. I wasn't nickled and dimed right out of my price range. Chris helped me make it work within my price range not trying to upsell me. She heard me! Thank you Chris Basulto for hearing me, helping me and making a sad situation fun and enjoyable! Will see you soon for our mother daughter ring! 10/11/16 Read More
Gillian was as pleasurable as she is professional. Really personable and helped me feel comfortable the whole way through the process. Two thumbs up to Gillian and London Gold!!! 10/05/16 Read More
In 2005 on a flight on Southwest Airlines I picked up the magazine in the airline pocket in front on me and thumbed through it. I came across a page with 3 stunning rings on the page and, I admit, I snagged the page to take home with me. Why? ... Why? I saw an exquisite ring, made by London Gold, which caught my eye. I was inspired by the design, the ingenuity and the juxtaposition of the Asscher center diamond in a strong diamond band. It was unique, and something I hadn’t seen before. At the time I’d been married 11 years. I kept that page in an envelope I marked ‘RINGS’. Over the years I’ve looked at rings from time and added pictures of designs that appealed to me. But none ever lived up to the London Gold standard. Several times over the years I’d go to the London Gold website to look at this beauty. Fast forward to June 2016, a couple months prior to my 22nd anniversary. I was going on a trip to Scottsdale, Arizona and was aware that there was a London Gold in the vicinity of where I was staying. I decided to take my RINGS envelope and magazine page with me. The ring was no longer on the website, so I didn’t think it would be there. I walked into the store and was greeted warmly by the staff and I met SHARON CLIFFORD and DANIKA SKINNER. I pulled out the 11 year old page from Southwest Airlines magazine and asked Sharon if they had this ring. I was absolutely delighted to see that they had a version of that same ring. I admit, I was emotional and downright giddy seeing the actual ring in person after having this aspirational photo for 11 years. I brought my mother back to see the ring, as well as my husband a couple months later. Sharon and Danika worked with us to design a ring for me, even suggesting a couple of modifications that I loved even more. They were patient, friendly and accommodating over my FOUR trips to the store. Sharon even allowed me to use her ring to determine the size of my own since we had a similar ring size. Thank you, Sharon, Danika and Benny, for your help in obtaining my 2005 London Gold Dream Ring! 9/27/16 Read More
Denise at the Arrowhead location is always so helpful and friendly! She always goes that extra mile to make sure that her clients are taken care of! We love doing business with Denise! 9/25/2016 Read More
Awesome experience purchasing a engagement ring from Danika Skinner and Orly Schulgasser at the Scottsdale location. They went above and beyond for me and even found exactly what we were looking for and getting it form the Bell Rd. location. Coming from the customer service field this was a great ... a great experience. Cant wait to come back. 9/22/16 Read More
I have been a customer of London Gold for many years and I'm sure I will continue to be for many years to come! I recently decided to upgrade one of my rings - Chris Basulto was wonderful to work with. She helped me select the setting based on a ... on a picture of something I had in mind and it turned out beautiful. Then she helped me select a colored gemstone to put back into the original setting. The rings are gorgeous! Thank you Chris! 9/12/16 Read More
I had my wedding ring put in a new setting. We originally bought the diamond from London Gold. I am so thrilled with new setting. Sharon, thank you so much for your attention to detail. Sharon you are the best! My new setting is stunning! 9/6/16
I was shopping for a watch for myself and tried to make my search easier by calling several places to inquire name brands they carry. I was lucky to have Mary Jo answer the phone and she offered to text me several photos of watches that match what I was ... hoping to find. I followed up with a visit to her location, was received with a warm welcome and made a purchase. As it turned out, I found it very difficult to actually read the time on my new watch and was very upset because I wasn't sure if it could be returned. I contacted Mary Jo and she immediately put me at ease and offered to take it back - no problem, no worries!! I must say this shop has the most pleasant and informed personnel and the best customer service. I highly recommend this location for all your high end jewelry needs as they also have a lovely collection! 8/30/16 Read More
Denise Marchese, Assistant Store Director was very pleasant when dealing with my order. Her customer skills was second to none. She made me feel at home and she remembered me from a couple of years ago when I first came to the store. I will always come back to store ... to see Denise. 8/25/16 Thanks. Daniel Fisher Read More
My friend and I walked into London Gold (Arrowhead) one afternoon because I had a diamond ring I just wasn't happy with. I wanted a new setting for the center stone. I looked at ring settings for about an hour with Chris. She was very helpful, very friendly and very ... very friendly and very patient. Shannon then came over and asked if I would like to do a custom setting. I had found a setting that I loved and she recommended customizing it. She noticed that I wore a lot of blue and suggested replacing a couple of the side diamonds with blue sapphires. With a few more small changes, I now have a custom one of a kind ring. It turned out more amazing than I ever imagined. Thank you Chris and Shannon for all your wonderful help. Thank you to Edwin for making such an amazing piece of jewelry. I have received several compliments on it and mentioned London Gold as the designer every time. I will definately be back for future purchases. 8/25/16 Read More
I just want to take a moment to let the management know that we have received OUTSTANDING service from DANIKA SKINNER! She could not have been more welcoming and helpful to us during our transaction! 8/25/16 Read More
I went to London Gold wanting to buy a bigger diamond for my wedding band. I didn't know anything about diamonds. Fortunately for me, Mary Jo came over to help me. She was so knowledgeable and a very patient teacher. Because of her help, I was able to choose a ... beautiful diamond at the cost I could afford. I love my ring! Thank you Mary Jo and London Gold. 8/17/2016 Read More
Jamie was absolutely amazing to work with. My mom gave me her diamonds from her original wedding ring for me to create my dream rings.. and Jamie executed the process to a tee. Creating such custom pieces and watching the full process was absolute fun and a wonderful experience. The ... are absolutely amazing and I STILL cannot stop looking at them. I want to say not only was she awesome, but the whole team there was nothing but kind, helpful and full of information. I will DEFINITELY be purchasing all my future rings from them. 8/16/2016 Read More
Danika was a great help to me. I was buying an engagement ring and was a little nervous about what to buy but she has great vision and picked a beautiful ring and made may task a lot easier. I appreciate the awesome service also, my ring was ready a ... a day early. Thank you Danika I will be back for the wedding ring! 8/15/2016 Read More
I can not say enough good things about the service and warmth of our sales associate, Danika Skinner! She was EXCEPTIONAL in every possible way. Give her a raise!!!!!!!!! Because of her, we will definitely return to this store for future purchases. 8/12/16 Read More
Denise helped me to create the engagement ring of my dreams!! I started looking to get an idea of what I wanted over a year ago. She took her time with me and always had great ideas to help keep me on budget. When I didn't find exactly what I ... dreamed of she encouraged me to create my own ring. She helped me every step of the way and was so knowledgeable about the process. She never rushed me and was so patient when I decided to make my last minute changes. Because of her I have my fabulous one of a kind engagement ring. I can't express how happy and greatfull I am for her help and guidance. She has become a special friend that I really trust and recommend her to all my family and friends. Thanks Denise 8/11/16 Read More
I went to the Arrowhead location to see about placing my deceased mother's diamonds from her wedding ring into to mine, it was an emotional time for me. Shannon was wonderful, sweet and very patient with me while I decided what to do with my wishes to remember my mother. ... I finally decided to go through with the change after almost a year, Mr. Daniels the ring designer was amazing, The CAD generated pictures he designed were unlike anything I had imagined and truly brought tears to my eyes to see the beauty of mother and daughter back together through a ring. I wish to thank both of them from the bottom of my heart. They truly were amazing and my ring is stunning, I truly feel that I have my mother wrapped around me. Thank You!!! 8/4/2016 Read More
I have known Orly for years. What started as a jewelry relationship has become one of family. Her honesty and care for me as a client and friend is precious. I know I can refer my friends to Orly and she will always treat them with the care and honesty ... care and honesty that is an intrical part of her. London Gold is very fortunate to have Orly as a member of the team! 8/2/2016 Read More
Dear London Gold Owner/Manager, I want to tell you how wonderful it was to see a friendly and familiar face when I visited your Arrowhead store recently. Mary Jo is someone I had worked with several years ago when I purchased my lovely 3+ K Diamond ring. I had a ... had a question regarding my ring and she answered in a reassuring and calm manner. I asked her if she would take the ring to Steven (the jeweler) and ask him his opinion. (Steven made the ring.. and did a fabulous job) Mary Jo was very pleasant and with a sincere smile said, "sure, I'll do that". Everything is fine with my ring and I left the store with a smile on my face and a smile in my heart. It doesn't get any better than that! I always tell people I got my ring at London Gold. I also tell them that I went to several jewelry stores looking at stones (diamonds) but London Gold was the store that was able to get exactly what I wanted and at a do-able price. Thank you London Gold for having AND keeping such an awesome staff. 8/1/2016 Read More
Once in a while someone special comes along, and you were that someone for us. Orly we want to thank you for all of your hard work and hanging in there for us. I love my ring and Don's ring. Thank you so much in appreciation. 8/1/2016 Read More
Trish is amazing! She was instrumental in helping me find the best pair of diamond earrings for my wife. She listened to what I was looking for and found the perfect pair. Oh and she did it all from another state! I live in Texas but grew up in Phoenix ... grew up in Phoenix and I knew there is not a better company out there so I was set on making my purchase from London Gold. My mom always said when you find a good jeweler and mechanic you never leave them. Trish is now our family jeweler! 7/22/16 Read More
I wanted diamond hoop earrings and shopped around before finding Danika at London Gold. She was amazing! I had tried things at other stores that didn't "wow" me but then Danika suggested I try a different style and "jackpot!" She carefully listened to what I liked and didn't like and ... didn't like and on the first try, she recommended the right style. Even better, she suggested some other settings and we ended up custom designing a spectacular pair of diamond hoops I LOVE!! With her expert guidance and diligent attention to detail, I am thrilled with my final product. Top notch process and professional to take me through it!! 7/22/16 Read More
The staff at London Gold is exceptional. I needed an adjustment on a previously purchased necklace and it was completed quickly and efficiently. BTW, the necklace is unique and GORGEOUS. I have never seen anything like it anywhere in the world! Read More
I lived in Phoenix for 20 years and while in Phoenix I found London Gold and was amazed by the beautiful jewelry and great customer service that I encountered. For the past 10+ years have lived in Ohio and found that I couldn't get the quality of diamonds nor the ... customer service that I received at London Gold, so I continued to purchase from them. That is how I got to know Sharon, a wonderful diamond curator & custom designer, hands down. It is a great feeling when you can call your London Gold Curator, tell her what you are looking for and she sends you photos of the diamond and GIA certificate for what she has found for you. With her assistance we designed the engagement ring and wedding band of my dreams. Jeff and I can't thank her enough and want to make sure that everyone knows. Thank you Sharon and we will purchase from you again! 7/19/16 Read More