Testimonials

Reviews and Testimonials - London Gold Scottsdale, Chandler, Arrowhead

Schedule Appointment

Write Your Own

Cannot recommend this place enough! We landed in Phoenix with a general vacation plan and had spoke about maybe looking at some engagement rings along the way. We started in old town Scottsdale, found some contenders but something told us just to keep looking. We headed north and on our ... drive I came across London Gold online and seen all the amazing reviews. We pulled in and and immediately could see what all the hype was about. We were greeted by a true professional named Ronnie who offered us a cold bottle of water and a smile. We explained our situation and he went right to work finding something perfect for us. My girlfriend fell in love with one ring in particular and Ronnie was so knowledgeable about all the jewlery and the services offered at London Gold. The hope was to get this ring and propose to the love of my life the same weekend. Ronnie picked up on this right away and started ironing out the details to make this happen. He told us about the on-site workshop, pulled some strings and pulled me aside to assure me the ring could be sized in just one day! I was floored! The good things just kept on coming. He had the ring appraised by the time I came back the next day, had a beautiful box to present the ring in, a back up velvet bag incase the box was to big in my pocket, cleaning supplies, instructions for the insurance and so much more. He really went above and beyond to make the whole experience amazing and I'm so happy to have done business with London Gold. We will be back next year to look at wedding bands and just to say hello to our new friend Ronnie! 5/30/2 Read More
Excellent jeweler. I was helped by Carrie Ann. I described the ring concept and she was able to pair a perfect solitaire with the perfect band. Jeweler had it sized and set within hours. She even operated outside of normal protocols to text me rather than call when the ring ... was ready to not spoil the surprise. And all that culminated in a "Yes"! Highly recommend and I've already shared the store with a friend of mine who is in the market and traveling to AZ soon! 5/23/23 Read More
I had the pleasure of working with Carrie Ann and Lori to help me find and order a ring that my fiancé and everyone she shows absolutely loves. They were by far the most knowledgeable out of the multiple jewelers I spoke with and listened to my requests perfectly. I’d ... highly recommend them and London Gold! 5/4/23 Read More
Excellent service. The quality of their jewelry is great. I have bought from Shannon on several occasions and have always been happy. 5/4/23 Read More
Wonderful experience.!! Mary Jo and Shannon where wonderful! Mary Jo found the perfect gift for my daughter's first Mother's Day. Thank you all very much. 53/23
Mary Jo where do I start she’s so kind and will help you with whatever needs. She helped me bring my ring to life because she understands the business she understands people. And has a lot of knowledge and knows what is perfect for you. 5/2/23
Beautiful environment and wonderful service! 4/30/23
Loved our shopping experience at London Gold. Looking forward to purchasing with them in the future. Amazing customer service. 4/29/23 Read More
Amazing service from Lori! Very patient and focused on the customer's needs. Would highly recommend! Went in for a wedding band after looking at *literally* 15 other stores, and due their wide selection in house, I was able to find the perfect one! Thanks again Lori 🙏💝💍 4/28/23 Read More
Kelly is so helpful and pleasant to work with. I recommend asking for her when visiting London Gold in Scottsdale. 4/24/23 Read More
Such nice people work here. Especially Donna. I went in looking for an engagement ring and was referred by my friend who previously had a great experience with them. Super easy to talk to and got literally exactly the perfect ring that I had always envisioned. Cannot thank them enough! ... 4/24/23 Read More
Ronnie D is always so thoughtful and friendly!👍 4/24/23 Read More
I absolutely love how my ring turned out!! I’ve had my ring for 2 years and recently went back to London Gold with a concern that the setting was very sharp and pointy. Jamie did and amazing job listening to my concerns and offering for the jewel to fix/buff the ... sharp points on my setting. I didn’t know this change was even possible without changing the setting completely. I was blown away by the improvement. It looks like a completely new ring! Very happy and satisfied with the changes and services! 4/20/23 Read More
Bill and Donna were wonderful to work with. Bill made my ring look magical. He has a great eye to make your jewelry look amazing! 4/17/23 Read More
The staff is friendly and service is amazing. 4/14/23
Everyone has been very helpful and supportive. Thank you for being so helpful! 4/13/23 Read More
Great experience- start to finish! 4/12/23 Read More
Great & easy to work with! I worked with John and he was very intelligent on diamonds and super helpful with advice. The manager was super great as well and very personable, we talked about baseball and mountains for at least 30 minutes while my parents did some shopping as ... well. 4/10/23 Read More
I am an out of state client and Danika assisted me in making my wife’s birthday amazing. Danika found exactly what I wanted and gave me peace of mind through the entire process. Danika’s attention to detail combined with her extensive product knowledge allows for her to truly be an ... expert in her field. I would recommend Danika to anyone, anywhere. 4/10/23 Read More
I recently purchased a gorgeous pair of diamond earrings and a wedding band from London Gold on Scottsdale Road. My experience from the minute I walked in was amazing. I was fortunate enough to have Ronnie as my salesman. Besides being the nicest guy, Ronnie is incredibly knowledgeable about their ... inventory which is quite extensive. He is incredibly genuine and I immediately trust him from the first conversation. I would highly recommend London Gold and Ronnie in particular. You will not be disappointed. Happy shopping! 3/30/23 Read More
Ronnie Domb is the Best!!!! I went into London Gold on Scottsdale Rd to order a diamond bezel for my Rolex watch. Ronnie was so helpful, kind, and knowledgeable. The Bezel came in, and they put it on my watch in a very timely manner. He makes you feel special ... and appreciates your business, whether you're spending $100 or $2500. 3/24/23 Read More
I want to give a huge shout out to Mary Jo and Shannon at London Gold on 73rd. and Bell Rd, Peoria, AZ. Their no pressure and customer service was exemplary! They both helped me to find the perfect ring by giving me some options with the description I gave ... them. Their patience and knowledge was superb. As a very satisfied customer I will be going back to Shannon and Mary Jo for future purchases and would highly recommend them to everyone for all Jewelry purchases! Thank You again Mary Jo and Shannon, Lana 3/22/23 Read More
I am new to the area and was looking for a place to get a ring sized. I selected London Gold based on the good reviews and I they exceeded my expectations. I showed up 30 min before closing and worked with Mary Jo. She had my ring sized on ... the spot while I waited. The service was great- very thorough and she seemed to truly care that I was happy with the service. While I was waiting I noticed their large selection of quality jewelry- several pieces caught my eye. I will definitely be back! Quality service means everything to me as a customer. Thank you 3/22/23 Read More
David was extremely helpful and professional and offered a fair price on a ring we needed to sell. If you are in need for either buying or selling jewelry- London Gold has it covered at a good price- please do yourself a favor and go here first! 3/15/23
My husband and I are very thankful to Bill, Christopher and Donna for making our jewelry purchasing experience quite pleasant and pressure free. As a team, they are professional and helpful to say the least. The next time we are in the market for fine jewelry, London Gold will be ... our first choice. 3/14/23 Read More
Mary Jo was excellent! She made our experience unforgettable. What a wonderful lady! I won’t take my business anywhere else! 3/7/23 Read More
My husband and I have purchased jewelry from this London Gold location and have always been treated wonderfully! I recently went in to find my husband a new wedding band for our 25th anniversary and Mary Jo was so incredibly helpful. I had a lump in my throat the whole ... time and felt so good about the ring I decided on. She definitely made the whole experience positive and fun. She understood my budget and was extremely accommodating. She also helped my son with his first purchase for his very first anniversary that was coming up. We also found new bands for my wedding ring. I’m so excited to update my ring. Love going in there! Mary Jo is down to earth, classy, funny and just delightful to work with! 3/7/23 Read More
What a fantastic job … they set my tanzanite in record time and it looks stunning! 3/6/23
Ron Domb is amazing as always! If you need anything for any occasion he is your guy!
Visit London Gold if you want the best selection of jewelry and a trustworthy staff. I’ve bought lovely items over the past 14 years. They know their inventory and listen to your wants and needs! Never disappointed, London Gold is the only place I’ll frequent. I know I can promise ... a good experience equal to mine! 3/1/23 Read More
Great team here, been taking good care of our jewelry needs for many years! 2/28/23
I am so very blessed to own quite a few pieces of jewelry from London Gold. Through this I have become friends with Danika and Ron, very special. Danika helped my husband design two of those pieces, they are amazing! Yesterday I received yet another, the most beautiful diamond necklace. ... Danika picked the most beautiful diamond, and helped me picked the setting. We live in Portland Oregon, so not easy to do over the phone. Danika listens, is so patient and cares. All I have to say is, you are so very blessed to have Danika and Ron. I am blessed to call them friends! With gratitude, Marge 2/28/23 Read More
It is always a great experience! 2/28/23
Shannon is excellent to work with as well as all the staff! 2/28/23 Read More
Thank you for creating my engagement ring! I love it and had a great experience with the sales team and jewelers. They are all super kind and made the process really easy. London Gold is the best jewelry store in Phoenix! 💍 2/27/23 Read More
Great service with right pricing! Donna was very helpful. Will be coming back for years to come. Thanks for honest feedback! 2/24/23 Read More
Shannon is excellent to work with as well as all the staff! 2/24/23 Read More
I highly recommend London Gold Glendale. Mary Jo and Shannon are the best! These ladies are friendly, very knowledgeable, kind, honest and very helpful. They always treat me like someone special. I’m never going anywhere else for jewelry! Also.. Mary Jo’s cookies are the best! 2/23/23 Read More
We wish we could rate our jewelry design consultants more than five stars! Carrie Ann and Lori were an absolute pleasure to work with, patiently educating us on many different gems and settings. Our ring they created for us is beyond beautiful and meaningful to us. Highly recommend their expertise ... and kindness! 2/21/23 Read More
By far my best experience regarding a jewelry store. I had them fix a crack in my wife’s ring and clean it and I swear it looks brand new. I’m definitely not going to any other jewelry store but this place from now on. The price was good and I’m ... super happy with how good it came out. Whoever does the cleaning and repairs knows what there doing! 2/15/23 Read More
I had a wonderful experience with Carri Ann. Everything was so professional and smooth. I highly recommend her and will rely on her for all of my future jewelry needs. Thanks, Carri Ann. You're the best! 2/14/23 Read More
Mary Jo was amazing!! So sweet and so helpful. She really knows her stuff too. Highly recommend coming to see her! 2/14/23 Read More
So enjoyed the shopping experience at London Gold — Carrie greeted us and I showed her a picture of what I wanted — she recognized it and started looking for it — my center stone did not look the way I imagined— Carrie went and asked the jeweler to mock ... up a wax of the setting for my size stone, that was so very nice. As I waited and looked all around my daughter pointed out something completely different and I immediately loved it —told Carrie no need for the mock up — well not only did she get in done by the end of the day but she got me a new complimentary appraisal and a wonderful price for the whole thing. Go to London Gold—see Carrie!!! 1/30/23 Read More
Kelly was very helpful, knowledgeable and efficient. She made my wife and I feel very comfortable and at home it was a pleasure working with her. 1/30/23 Read More
Worked with Gillian - she was AMAZING! Quality and price are absolutely top notch. Purchased a diamond engagement ring and very very satisfied. 1/27/23
Mary Jo was great. Very personable & knowledgeable. She helped my wife to replace a set of diamond earrings. She also cleaned some jewelry for us & helped in making a decision on resizing a ring. We will definitely use London Gold again. 1/27/23 Read More
I deal with Ronnie and he’s a fantastic representative of the company. He’s my go to guy for jewelry and watches! 1/26/23 Read More
Donna is always a joy to work with. She remembered me from when I bought my engagement ring. 1/23/22
Always my favorite go to jewelry store! Friendly staff and wonderful jewels! 1/23/22 Read More
Everyone there was friendly, we are very pleased with our purchase, and the jeweler was expert with a separate repair. These guys are great! 1/23/22
They remade my wife's wedding ring. Added a second halo, using her original diamond. It was a complete custom ring and turned out absolutely stunning. Shannon was so kind and professional throughout the process. We have made several other purchases from London Gold and they will continue to be our ... first choice for jewelry! 1/16/23 Read More
I had the best experience with London Gold. I recommend you visit them either in person or online like me. 1/9/23 Read More
London Gold since day one treated us extremely well very professional, they were not just trying to make a sale but they explained everything to us on customizing a ring. They made my dream come true. Everybody always welcome us with a smile and we are extremely happy with the ... outcome. Thank you London Gold You guys are definitely • The Best • 1/9/23 Read More
My experience over the past year with London Gold and their sales consultant Kelly, was absolutely fantastic. She made what could be a difficult process a very enjoyable one and is amazing at a identifying beautiful pieces and putting together the right thing. Prices were very competitive and I highly ... recommend London Gold!! Be sure to ask for Kelly!! 1/5/23 Read More
Carrie Ann at the Scottsdale London Gold is your person to see. She is knowledgeable, capable and caring, and has many years of experience in the field. Plus, she is a delight to work with and is backed with a team of very capable jewelers! 1/4/23 Read More
Got a watch resized. They were fast and very friendly. Donna was a big help! :) 12/27/22 Read More
Laine was extremely helpful in our purchase. Fantastic experience! 12/24/22 Read More
Lori was amazing and the store is perfect. We drive 3.5hrs from Yuma now to exclusively buy here. That should say enough! 12/7/22
Thank you so much Chris for your outstanding customer service and exceeding my expectations! You went above and beyond to find the perfect gemstone I wanted. Working with you to create this unique, one of a kind ring was so easy. You listened and embraced my vision, offering different ideas ... and suggestions to capture the details I needed to consider. I will definitely be back and seek your expertise in the future. You are a true gem at London Gold! Diane 12/6/22 Read More
This store is very beautiful and it has beautiful jewelry. The people that work there are awesome, Donna and her manager Laine are amazing people, very kind and polite! I would recommend them if you want beautiful jewelry!😊
Had such a wonderful experience! Donna was so helpful with helping us find an engagement ring. 11/14/22
Everyone at this location is amazing! We walked in prepared to spend $45,000 thinking we knew exactly what we wanted. They all worked together to help us make the right decision for us. We ended up with everything we wanted and thanks to their guidance, we spent half that. They ... truly focused on our needs & not their sale. Shannon, Bill and Mary Jo made you feel like they were helping you like they would help one of their family members. I would highly recommend London Gold! 11/9/22 Read More
Laine was such a pleasure to work with on my custom ring. She is knowledgeable and patient and knows when to make recommendations. I highly recommend Laine for all your needs at London Gold. The standard of workmanship was beyond expectations! 11/2/22
Our experience was great! Jaime helped us throughout the entire process and helped us find exactly what we were looking for and made the whole process as smooth and easy as possible. We will definitely be back! 11/7/22
Great customer service. Very friendly and they treat you like family. 10/24/22
Everyone there was so kind and welcoming. Christopher took great care of me and I am so pleased. Thank you so much! 10/14/22 Read More
Mary Jo was sooo helpful with my ring process! I had brought in my wedding bands to have some of my grandmas diamonds removed, as they were uncomfortable. She helped make a decision on design, and helped recommend sizing etc. She was a pleasure to work with and I will ... be returning to put these diamonds into a custom ring. 10/13/22 Read More
What a great experience all the way around! Mary Jo, and Bill were great to work with. No pressure. Fantastic customer service. 10/12/22 Read More
Excellent service and great selection. We found exactly what we wanted and couldn't be happier! 10/10/22 Read More
I really appreciated the warm welcomes each time I entered the store. The glass cabinets were clean. It shows ownership from the staff. That’s an important part for a jewelry store. A big shout out to Chris. He was so helpful! He helped me make a decision about my ring ... then went above and beyond to research all options. Overall, I had a great experience! 9/16/22 Read More
I’ve bought a few pieces from Kelly at the Scottsdale location and it is always a lovely experience. I never feel pressured and she is always honest. She’s very responsive and professional. I enjoy shopping with her! 9/13/22 Read More
I ended up at London Gold after not receiving any acknowledgement at Shane Co. When I arrived I was immediately greeted by staff even though they were busy. It was not long before John then Kelly came to help me find a setting to fit a loose stone I had. ... Thanks for the fast and friendly service! 9/13/22 Read More
Thank you Mary Jo for your amazing customer service. I couldn't be happier with how beautiful my ring came back to me. It was great feeling you care about my ring as much as I do! It's not often when you really need a smile you get one. Thank you ... for your kindness! 9/1/22 Read More
I absolutely recommend London Gold! Beautiful and stunning pieces, friendly and courteous staff, large variety, and very helpful with answering questions and giving advice and suggestions. I worked with the manager Laine Tetil, and she is an absolute gem herself! 💎 8/29/22
It was such a pleasure shopping at the London Gold store in Peoria. Mary Jo helped me to find just the perfect ankle bracelet. She showed me everything that was available, and was extremely patient with putting them on me so I could see which one I liked. I will ... definitely be going back to that store for any future jewelry purchases. It was also so refreshing that she was easygoing and had a great sense of humor. Thank you Mary Jo! 8/24/22 Read More
Sold and bought on same day. From buyer, Jeff, to Sales associate, Chris, service was excellent, both professional, knowledgeable, and friendly. 8/22/22 Read More
Lori was so helpful as soon as my husband & I started looking for a ring. She showed us exactly what I was looking for and not being pushy at all. It was wonderful doing business at London Gold. 8/18/22 Read More
Orly and Danika made the engagement ring purchasing process a great experience for me. They are both extremely knowledgeable, have a keen eye for design, are kind, and truly had my best interest in mind. They have earned my business for life. I love how they worked with my budget ... and we all collaborated to create a dream engagement ring. I feel like I had a team behind me during this whole process. I would highly recommend anyone to work with Orly and Danika if you plan on purchasing any type of jewelry. You will not be disappointed! Phenomenal service. 8/17/22 Read More
Lovely and safe environment with excellent and kind service. Wonderful value, a fair market price for precious metals. David was great to deal with. 8/8/22
Absolutely lovely experience with London Gold. My fiancé and I had an awesome time. Staff was very helpful and professional. Couldn't recommend them enough! 8/4/22 Read More
We went in to sell our gold and oddly enough, had an enjoyable experience! We were there for a while (had to wait for “the man” to come back from lunch) and during the time we were in the store, we were treated like royalty. (Fresh cookies, water, candy, etc). ... Extremely pleasant experience…no pressure to sell our gold after we got an estimate and they even took care of a little bur on one of my prongs on my wedding ring, at no charge! Wasn’t even their ring! Bottom line, glad we found this place because now I know where to go to get my rings serviced in the future. (We also witnessed a bunch of other customers while there for a few hours and every person seemed extremely pleased with their service.) 8/3/22 Read More
Amazing! Rings resized, stone reset. The job was quick and easy. Ronnie is a good person and we will be back to buy from him when we are ready. 7/27/22 Read More
Staff was very friendly! I was able to have a repair done on a item I did not purchase at London Gold. The Sales Associate did not try to sell me a new item, she told me my item was a very nice piece! I would definitely return when I’m ... able to purchase as well as refer family and friends! 7/26/22 Read More
I am updating, resetting, and restoring several jewelry items at London Gold. Kelly Larkin has helped me and I couldn't be more pleased with her professionalism and advice. Kelly has guided me in making excellent choices and has been meticulous in ensuring that all my pieces were executed exactly as ... we discussed. She is wonderful to work with and has a charming disposition. It merits emphasis that the quality of gems and workmanship at London Gold is unsurpassed. I am delighted with all the work they have done for me and will definitely be a loyal customer for many more years to come! 7/19/22 Read More
My husband and I have been London Gold customers for over 30 years. We highly recommend London Gold for its quality products, creative custom designs and courteous staff. 7/18/22 Read More
London Gold has definitely earned my business! Very satisfied with their professionalism while maintaining a natural environment. Very pleasant experience. They were able to help me on very short notice and went over the top to make my jewelry. I can't thank them enough. Highly recommend them, the inventory is ... excellent with lots of variety! 7/7/22 Read More
I had the absolute pleasure of working with Orly on my custom ring. When it arrived the words that came to mind were STUNNING,GORGEOUS, AMAZING and so much more. Working with Orly and the team at London Gold was a pleasure. She listened to what I had in mind and ... she made it happen. I live in NY so it was communicating via text and phone… she is THE BEST!! So thankful to have been able to work with her on this very special piece of jewelry. Highly recommend Orly and London Gold. 7/6/22 Read More
Shannon was wonderful! She was so kind and knowledgeable. She did an amazing job taking 2 rings and combine into one which turned out great and means so much to me. Thanks so much and I would highly recommend London Gold on Bell road! 6/22/2022 Read More
The transaction was so so smooth and painless. Shannon helped me big time especially for living out all the way in New Jersey. Very informative, always answered emails. I couldn’t ask for better service from her. I recommend London gold and Shannon to anyone!!! The ring came out beautiful just ... how I imagined it in my head. 6/21/22 Read More
Jamie was a big help in getting my wedding ring repaired. The jeweler did an excellent job replacing the head of the ring. It was back in only two days and looks amazing! Thanks. 5/26/22
I highly recommend London Gold if you are searching for your perfect engagement ring! The London Gold experience is unlike another other jeweler I had been to. Everything was catered to my wants, there were no pushy sales, and our budget was respected. I had the pleasure of working with ... Donna to craft my perfect engagement ring. We called to let Donna know that we were coming in. By the time we got there, she had already picked out a few diamonds to take a look at. I was so amazed that London Gold had the type of elongated radiant cut diamonds that I had been looking for. Donna was able to find a diamond that was nearly perfect, and was still within our budget! (Yay!!) After finding my perfect diamond we crafted the setting - a hidden halo on a solitaire band. Donna was great at following up with me to give me updates on the progress of my ring. I could tell how genuinely excited she was for me when she called to let me know it was ready. I just picked up my ring over the weekend and I am blown away!! It is so perfect and better than what I had been imagining- I can’t stop looking at it! Thank you so much Donna and thank you London Gold! 5/25/22 Read More
I recently purchased an engagement ring at London Gold in Chandler, and Laine made it a wonderful experience! I knew nothing about diamonds before walking in, and she made sure I understood everything I needed to know in order to make the best possible decisions. There was never an attempt ... to upsell or steer me in a particular direction; it was clear that she just wanted to make sure that I left a happy customer. 5 stars for Laine and London Gold! 5/24/22 Read More
Kelly and Lori were excellent with design ideas, quality consultation, and lots of customer care. We left delighted! 5/13/22 Read More
Thank you, Danika, for being so patient and gracious when I brought my earrings in to be repaired. You and Orly both made me feel at ease and I look forward to coming back soon! 4/29/22
Took my rings in for cleaning and recoating. They came back better than new. Great people!! 4/29/22 Read More
Worked with Steven to have jewelry appraised. He was excellent to work with. Professional, honest, knowledgeable, helpful and worked through various items quickly — double checking everything for accuracy. He made many suggestions that were very useful. I would highly recommend London Gold. The entire staff is amazing and Mary ... Jo’s cookies are the best! 4/27/22 Read More
I’m writing this review for Donna. She was very helpful when I was searching for the perfect engagement ring. She was knowledgeable, friendly, and personable. All the staff there are. I spent a long time in there looking at rings and she was patient the entire time and wanted me ... to find the right one. She also helped with the resizing process and helped my fiancé and I pick out our wedding bands. I am beyond thrilled with my purchase and experience at this location. I highly recommend you visit this location if you are in the market for a ring or other jewelry! Remember ask for Donna!!! 4/21/22 Read More
Kelly really helped us to think outside the box of what we initially had in mind for a wedding ring. She educated us on the process, genuinely shared in our excitement & provided her awesome opinion when we would be stumped! I had been to so many stores in the ... previous weeks and was really getting discouraged. We are absolutely in love with the ring we chose & are loyal to London Gold for life. I can’t express enough how grateful we are to Kelly & the jewelers who designed this ring. We consider Kelly family after sharing in this life event with us and helping us find the ring of our dreams! I still can't stop looking at it! 4/15/22 Read More
Gillian is the absolute BEST! She helped me find the perfect Diamond and setting for my girlfriend. She was always available to answer my questions or show me diamonds that I found on the website. If you’re looking to get an engagement ring, go straight to London Gold and ask ... for Gillian. You will not be disappointed! 4/11/22 Read More
I’m very pleased with the sizing of my diamond ring and tennis bracelet. 4/5/22 Read More
London Gold is First Class service! Ronnie and Kelly are not only fabulous, but professional and knowledgeable. Customer attention is excellent! I highly recommend this company! 3/30/22 Read More
The staff at London Gold was phenomenal, knowledgeable and personal. They helped me purchase an engagement ring for my now fiancé and were very helpful. They communicated before hand and showed me options like what I was looking for. They assembled the ring in a timely manner and even resized ... it so that it fits my fiancé comfortably and perfectly. Throughout the whole process they were extremely friendly and hospitable, clearly they have many years of experience that they express in an elegant and professional way. I certainly felt like they cared about my relationship and were excited before I proposed. One of the most telling things is that I was excited to send pictures to them because it felt like they were in my corner, cheering me on the entire time. I'm also confident that I got a beautiful ring perfectly in my budget and I know my fiancé will treasure it for the rest of her life! 3/25/22 Read More
Chris was awesome. He answered all of the questions I had, was very informative and knowledgeable, and made the ring-buying experience smooth and simple. I can’t recommend him and London Gold enough. 3/16/22 Read More
Been doing business with Mary Jo at London gold for almost 10 years! Always the best service and the only ones I trust with my jewelry. Thank you for always taking amazing care of me! 4/15/22 Read More
I lost my husband recently and wanted to have the diamonds from my wedding band made into a pendant. Jamie was so kind and caring. She helped me pick out the design and then helped me pick out a beautiful chain. It turned out so beautiful! The quality is outstanding! ... I’m so happy with the work that was done. I highly recommend London Gold. 3/11/22 Read More
Mary Jo at London Gold in Peoria is the BEST!! She always treats me like someone special, and she even bakes chocolate chip cookies for her friends and clients. She helps me find what I want, within my budget, and then she gives my the best deal on my purchases. ... Today I bought a pair of earrings for my birthday, and she wrapped it up in a beautiful box with a bow on top, so I could open it up on the day. Even though I know what's inside, she said that no one else would, so they (and I!) can ooh and aah when I open it! Be sure to ask for Mary Jo when you go to London Gold in Peoria. She's also a jewelry designer, and she has exquisite taste! 3/3/22 Read More
I am a younger male who's knowledge of jewelry is limited. However, the friendly workers at London Gold didn't see that. They treated me with beyond amazing customer service. I felt included in the creation of my custom piece and they helped to make exactly what I wanted. Not only ... that, but their prices are extremely reasonable. As it says in the add, "it's the best!". Read More
Carrie Ann was absolutely wonderful!!! The band on my engagement ring got damaged and she helped me pick a new band that is so gorgeous!! She was so kind and made the experience effortless and fun! My new ring arrived today and I can’t stop staring at it! 2/25/22 Read More
London Gold designed and cast a beautiful upgrade on my husband's wedding ring. Laine and Jorge were meticulous in the design and worked closely with us keeping apprised of the progress. We have gotten numerous rings from London Gold and always find the diamonds to be of excellent quality. Thank ... you so much for your detail to attention and making sure the finished product was what we wanted. 2/25/22 Read More
Went in to getting a wedding band for myself and for my fiancé. Bill was very helpful in finding a ring for my fiancé and explaining the custom process needed for my wedding band. London Gold made my beautiful custom wedding band in house. The wedding band could not be ... a better fit with my engagement ring. Bill was very responsive throughout the whole process and his coworker completed the ring by the timeframe given. We’ve been very happy with London Gold. 2/22/22 Read More
Our experience with Lori Braun @ London Gold was outstanding! She was very knowledgeable, professional and helpful in the way she presented us with options. No hard sell - after spending a lot of time with us, we went to lunch, talked things over & returned to make the purchase. ... We'll be back. 2/17/22 Read More
Chris was great to work with and very knowledgeable. Had a great experience picking out a wedding band for my fiancé. Great selection. Going back for future purchases. 2/14/22
Dropped wedding off to be repaired.it it had become bent somehow and I had lost a diamond. It was done quickly. Service was thorough and professional in every way. Have been dissatisfied with another jeweler Down the street from this one. They lost my wedding band and have never reached ... out since. This will be by new jeweler. Carrie was who assisted me. Great job! 2/11/22 Read More
Kelly was such a pleasure to work with. She helped us curate a timeless piece we will cherish forever. Thank you! 2/11/22 Read More
Brought in a sentimental price of jewelry for repair and was fortunate enough to meet Ronnie. What a great guy! Not only was he very professional, but his communication was second-to-none. He took the time to make sure the repair could be done to my specifications. I felt like I ... was working with a family member. His compassion for my complete satisfaction was palpable. Definitely going to be coming back for any future jewelry repair as well as new jewelry purchases. You got a customer for life. Great job, Ronnie! Thank you! 2/11/22 Read More
I have been a small business owner now for 27 years. I have dealt with a lot of good and bad customer service over the years. The customer service and commitment to client satisfaction that Mary Jo gave to me and my family was simply amazing! Because of her tremendous ... help finding the right piece of jewelry for my mother and at a great price I can now honestly say that London Gold has earned my lifelong business and every referral I can send their way. Especially to Mary Jo at the Arrowhead location. She is 1 in a million and a very rare acquaintance in today’s retail world. Thank you Mary Jo and London Gold! Best regards. 2/10/22 Read More
Just had great shopping experience with Carrie Ann at London Gold! Loved that she spent as much time as necessary to find just the right piece!! Carrie Ann shared her valuable jewelry knowledge, and helped pare my options to a reasonable number so I could finally make my choice!! PS ... she had us laughing out loud too! Delightful!! 2/8/22 Read More
Shannon and Mary Jo are the nicest, most honest, and helpful people ever. The sales team at the Peoria London Gold location is very transparent and professional. I came here to get an engagement ring for my girlfriend, and I left with a gorgeous, nearly flawless 1.67 carat diamond ring, ... with little diamonds all over the band. It's beautiful and I don't feel like I got taken advantage of whatsoever. London Gold runs a very fair business. They truly are so honest and transparent here. I highly recommend this jewelry store. I'm never going anywhere else for jewelry, ever!! They treated me right and made a life long customer out of me. I'm so glad I came to this store. What a great experience! 2/4/22 Read More
I can't explain how friendly, kind and helpful they were. Not only did I have complete confidence in Shannon and Steve but I also had fun. It was a wonderful experience and far exceeded any expectations! 2/1/22
Highly recommend this place! My husband and I have been going here for years and always have the best experience. The staff are amazing!!! Wouldn’t go anywhere else. Thank you London Gold team! You guys are the best. 1/31/22 Read More
Ronnie Domb was amazing with the service he provided me. I knew very little about jewelry when I walked in. He showed me options in my price range and allowed me to do a layaway program. He called and texted to remind me about my engagement ring because I would ... forget to make payments. He was very patient when I wasn’t working due to COVID and didn’t pressure me. I finally picked up my ring yesterday and he gave me a great case, a cleaning solution, and referred me to a place to get it insured for $52 a year!!! Part of their continued service is free cleaning every few months, and resizing if needed. If you want to get a great piece of jewelry with great service, go and ask for Ronny Domb. 1/31/22 Read More
Carrie Anne is the best! 1/27/22 Read More
We are very happy with our visit to and our purchase at London Gold. Cary Ann was wonderful! Took all the time needed to answer our questions and followed up appropriately. We are so very happy with both rings. 1/24/22
Carrie Ann went over and beyond for us. She had the jewelers make an unbelievable engagement ring and then a wedding band to match. They also sold us a loose diamond that we shopped the price on and London Gold has the best prices around. They take real good care ... of you when you’re a customer!! You won’t be disappointed!! 1/21/22 Read More
We were looking to upgrade my wife’s wedding ring in celebration of our marriage and the customer service with London Gold has been amazing. Mary Jo went out of her way to help us feel comfortable and at ease while helping us to figure out what we needed. We had ... some initial sizing questions that she was able to help resolve right away. If you’re looking for a, “Family touch” for your jewelry needs, I highly recommend seeing Mary Jo at London Gold. 1/18/21 Read More
David Ajamie was outstanding. He took the time to explain things and was very thorough, not to mention his most positive disposition. 1/11/22 Read More
Donna was great, she took the time to show us just what we were looking for. She was very helpful in showing us a variety of items that we might have also liked. Thank you Donna! 1/4/22 Read More
London Gold helped me create my perfect 15th wedding anniversary ring. I knew I wanted something unique to represent my husband and I. We were both born in September, and I wanted the center stone to be a sapphire and I wanted it to be pear shaped. Bill was amazing. ... He had several stones sent to the store. Although they were beautiful, they weren't what I was looking for, and he sent for more options until I found my perfect sapphire stone. He also was very patient while I think I tried on every setting the store had, again until I found my perfect match. The whole process was easy and comfortable. I never felt pressured to buy this or that. Once I actually saw the piece put together, it was beyond my expectations! This ring is exactly what I had dreamed of! In the base of the ring, they were able to put my son's birthstones so the ring truly represents the life we have built for the last 15 years. Thank you London Gold and Bill for the amazing customer service and absolutely gorgeous ring you were able to create for me. I can't stop staring at it! I will definitely be back for my next piece...I think I need a pendant to match...and maybe earrings. ;) Seriously though, I can't recommend London Gold enough! 1/4/22 Read More